I HAVE TAKEN MY 2013 SUBARU BRZ TO COLONIAL SUBARU IN CHESTERFIELD, VA TO HAVE NHTSA CAMPAIGN: 18V772000 ADDRESSED. THE DEALER HAS REFUSED TO PERFORM THE RECALL ON MY VEHICLE WITHOUT ME PAYING $650 FOR THEM TO "REMOVE AND REINSTALL MODIFICATIONS." PER THE RECALL LETTER RECEIVED FROM SUBARU, THIS RECALL IS SUPPOSED TO BE PERFORME…
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I HAVE TAKEN MY 2013 SUBARU BRZ TO COLONIAL SUBARU IN CHESTERFIELD, VA TO HAVE NHTSA CAMPAIGN: 18V772000 ADDRESSED. THE DEALER HAS REFUSED TO PERFORM THE RECALL ON MY VEHICLE WITHOUT ME PAYING $650 FOR THEM TO "REMOVE AND REINSTALL MODIFICATIONS." PER THE RECALL LETTER RECEIVED FROM SUBARU, THIS RECALL IS SUPPOSED TO BE PERFORMED FREE OF CHARGE. THERE IS NO MENTION OF ADDITIONAL FEES OR CHARGES AND I FEEL THAT THEY ARE ATTEMPTING TO CHARGE THEM UNFAIRLY TO PAY FOR A NHTSA MANDATED RECALL. MINDY WILLIAMS, SERVICE ADVISOR AND BRIAN AT SUBARU CORPORATE CUSTOMER CARE HAVE BOTH CONFIRMED THAT THEY WILL NOT PERFORM THE MANDATED RECALL WITHOUT ME PAYING $650.
NHTSA ODI #11183548
Mileage unknown · Feb 15, 2019
Engine
TL* THE CONTACT OWNS A 2013 SUBARU BRZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED DON MILLER SUBARU WEST AT 608-442-3200 (LOCATED AT 5822 ODANA RD, MADISON, WI 53719) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF …
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TL* THE CONTACT OWNS A 2013 SUBARU BRZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED DON MILLER SUBARU WEST AT 608-442-3200 (LOCATED AT 5822 ODANA RD, MADISON, WI 53719) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE ENGINE WAS NOT THE ORIGINAL ENGINE AND WOULD NOT BE COVERED UNDER THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11180234
Mileage unknown · Jan 11, 2019
Engine
TL* THE CONTACT OWNS A 2013 SUBARU BRZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MICHAEL'S SUBARU OF BELLEVUE (15150 SE EASTGATE WAY, BELLEVUE, WA 98007…
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TL* THE CONTACT OWNS A 2013 SUBARU BRZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MICHAEL'S SUBARU OF BELLEVUE (15150 SE EASTGATE WAY, BELLEVUE, WA 98007, (888) 680-9275) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11166568
Mileage unknown · Oct 5, 2017
Engine
TL* THE CONTACT OWNS A 2013 SUBARU BRZ. THE CONTACT STATED THAT THE MOTOR FAILED FOUR TIMES AND HAD TO BE REPLACED. THE VEHICLE MADE AN ABNORMAL NOISE, DROVE ROUGHLY, AND CONSTANTLY STALLED. THE VEHICLE WAS REPAIRED AND HAD TO BE TAKEN TO THE DEALER (WALLACE SUBARU OF JOHNSON CITY, 3101 E OAKLAND AVE, JOHNSON CITY, TN 37601, (87…
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TL* THE CONTACT OWNS A 2013 SUBARU BRZ. THE CONTACT STATED THAT THE MOTOR FAILED FOUR TIMES AND HAD TO BE REPLACED. THE VEHICLE MADE AN ABNORMAL NOISE, DROVE ROUGHLY, AND CONSTANTLY STALLED. THE VEHICLE WAS REPAIRED AND HAD TO BE TAKEN TO THE DEALER (WALLACE SUBARU OF JOHNSON CITY, 3101 E OAKLAND AVE, JOHNSON CITY, TN 37601, (877) 258-6065) AGAIN FOR FURTHER DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THERE WAS A WARRANTY, BUT WAS UNABLE TO CONFIRM IF THE DEALER WOULD SERVICE THE VEHICLE TO DETERMINE A SOLUTION. THE MANUFACTURER ISSUED A TSB ON THE ENGINE, BUT THERE WAS NO MANUFACTURER RECALL CAMPAIGN. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
NHTSA ODI #11031867
54,000 miles · Jan 13, 2017
Engine
MY VEHICLE WAS IN MOTION ON A CITY STREET. I ONLY HAVE 54000 MILES ON THE ENGINE AND THE CAR IS LESS THAN 5 YEARS OLD. ENGINE SPONTANEOUSLY STARTED KNOCKING AND STALLED OUT. THE ISSUE IS SPUN ROD BEARING AND THE CAUSE IS OIL STARVATION. THERE WAS NO OIL ON THE DIPSTICK, AND NO PRIOR SIGNS OF OIL LEAK AT HOME OR AT WORK . OIL PRE…
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MY VEHICLE WAS IN MOTION ON A CITY STREET. I ONLY HAVE 54000 MILES ON THE ENGINE AND THE CAR IS LESS THAN 5 YEARS OLD. ENGINE SPONTANEOUSLY STARTED KNOCKING AND STALLED OUT. THE ISSUE IS SPUN ROD BEARING AND THE CAUSE IS OIL STARVATION. THERE WAS NO OIL ON THE DIPSTICK, AND NO PRIOR SIGNS OF OIL LEAK AT HOME OR AT WORK . OIL PRESSURE LIGHT NEVER LIT UP. ADDITIONALLY, I CHECK/CHANGE MY OIL EVERY 3000 MILES RATHER THAN THE MINIMUM FACTORY RECOMMENDATION OF EVERY 6000.
NHTSA ODI #10945176
22,000 miles · Nov 21, 2014
EngineFuel/propulsion System
DRIVING UNDER NORMAL CONDITIONS AND STARTED HEARING SOMETHING THAT SOUNDED LIKE FIREWORKS UNDER THE HOOD OF THE CAR. I IMMEDIATELY PARKED IT AND RESEARCHED. THE ISSUE APPEARED TO BE A FAILURE OF THE SEAL ON THE DIRECT INJECTOR FOR THE FUEL SYSTEM. I HAD IT REPAIRED AT THE DEALERSHIP WHERE THE CAR WAS PURCHASED. THAT TOOK SEVERAL…
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DRIVING UNDER NORMAL CONDITIONS AND STARTED HEARING SOMETHING THAT SOUNDED LIKE FIREWORKS UNDER THE HOOD OF THE CAR. I IMMEDIATELY PARKED IT AND RESEARCHED. THE ISSUE APPEARED TO BE A FAILURE OF THE SEAL ON THE DIRECT INJECTOR FOR THE FUEL SYSTEM. I HAD IT REPAIRED AT THE DEALERSHIP WHERE THE CAR WAS PURCHASED. THAT TOOK SEVERAL WEEKS SINCE THE ISSUE DOESN'T CAUSE THE CAR TO REPORT A CODE OR ERROR. AFTER WEEKS OF FAILED EXPLORATION, I FORCED THE DEALERSHIP TO LOOK AT WHAT I SUSPECTED WAS CAUSING THE ISSUE. THEY DID AND VERIFIED THAT IT WAS A FAILED DIRECT INJECTOR SEAL. RESEARCH HAS SHOWN THAT THIS IS BECOMING A MORE COMMON ISSUE WITH THE SUBARU BRZ AND SCION FRS, WHICH ARE ESSENTIALLY THE SAME CAR. SCION ACKNOWLEDGES THE ISSUE WHEREAS SUBARU DOES NOT. THE REPAIR WILL TYPICALLY COST ANYWHERE FROM $1000 ON UP. BUT, IN MANY CASES, SINCE THERE'S NO CODE, THE DEALERSHIPS SEND THE CAR BACK ON THE ROAD UNTIL THE ENGINE SEIZES UP COMPLETELY. A QUICK SEARCH OF A CAR FORUM TURNED UP FIFTY OTHER CARS HAVING THE SAME ISSUE. THIS WAS JUST ONE FORUM. THAT WOULD IMPLY THERE ARE MANY OTHER UNREPORTED INCIDENTS OF A SIMILAR NATURE. I REPORTED THIS TO THE DEALERSHIP AND THROUGH SUBARU CUSTOMER SERVICE. BUT REFUSE TO ACKNOWLEDGE THE ISSUE, AND THEREFORE DENY IT AS A WARRANTY CLAIM. HERE IS A LINK TO A SMALL SAMPLING OF SIMILAR ISSUES: HTTP://WWW.FT86CLUB.COM/FORUMS/SHOWTHREAD.PHP?T=38397. *TR
NHTSA ODI #10659973
2,500 miles · Jul 13, 2013
Engine
I AM CONCERNED THAT THIS MAY OCCUR ON MY CAR AS WELL. CHECK ENGINE LIGHT CAME ON AND THE DEALER DIAGNOSED IT AS A MISFIRE IN ONE OF THE CYLINDER. DIRECT INJECTOR WENT BAD CAUSING DETONATION. THIS IS NOW BECOMING A COMMON PROBLEM WITH THIS VEHICLE. YET, THE MANUFACTURE REFUSE TO ACKNOWLEDGE THIS ISSUE. THE ROOT CAUSE I BELIEVE …
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I AM CONCERNED THAT THIS MAY OCCUR ON MY CAR AS WELL. CHECK ENGINE LIGHT CAME ON AND THE DEALER DIAGNOSED IT AS A MISFIRE IN ONE OF THE CYLINDER. DIRECT INJECTOR WENT BAD CAUSING DETONATION. THIS IS NOW BECOMING A COMMON PROBLEM WITH THIS VEHICLE. YET, THE MANUFACTURE REFUSE TO ACKNOWLEDGE THIS ISSUE. THE ROOT CAUSE I BELIEVE IS A IMPROPER ECU TUNE. SOUTH AFRICA TOYOTA ISSUED A TSB. PLEASE SEE LINK HTTP://WWW.FT86CLUB.COM/FORUMS/SHOWPOST.PHP?P=1055748&POSTCOUNT=5. *TR
Subaru of America, Inc. (Subaru) is recalling certain 2012-2014 Subaru Impreza, 2012-2013 Impreza Stationwagon, 2013 Subaru BRZ, XV Crosstrek and Toyota Scion FR-S vehicles. The engine valve springs in these vehicles may fracture causing an engine malfunction or a possible engine stall.
Consequence & remedy
Consequence: An engine stall can increase the risk of a crash.
Remedy: Subaru will notify their owners. Toyota will notify the FR-S owners. Dealers will replace the valve springs, free of charge. The recall began December 26, 2018. Subaru owners may contact Subaru customer service at 1-844-373-6614, Toyota owners may contact the Toyota Customer Experience Center at 1-888-270-9371. Subaru's number for this recall is WTY-84.
SUBARU IS RECALLING CERTAIN MODEL YEAR 2013 BRZ VEHICLES MANUFACTURED FROM NOVEMBER 25, 2011, THROUGH MAY 25, 2012. THE OWNERS MANUAL CONTAINS AN INACCURATE DESCRIPTION OF THE ACTUAL OPERATION OF THE FRONT PASSENGER OCCUPANT CLASSIFICATION SYSTEM. OTHER PORTIONS OF THE OWNERS MANUAL, DESCRIBING THE AIR BAG SYSTEM, REQUIRE CLARIFICATION. AS SUCH, THESE VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 208, OCCUPANT CRASH PROTECTION.
Consequence & remedy
Consequence: MISINFORMATION COULD LEAD TO AN INCREASED RISK OF INJURY TO FRONT SEAT OCCUPANTS DURING CERTAIN CRASH CONDITIONS.
Remedy: SUBARU WILL NOTIFY OWNERS, AND WILL MAIL CORRECTED OWNERS MANUALS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 19, 2012. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2013 Subaru Brz Problems, Complaints & Recalls | Skip That Year