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2023 Subaru Ascent

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Subaru Ascent do not stand out strongly from the model-year median of 52.5.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 1 of 44 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports1 fire reports3 injury reports

Lane Departure complaints

2 reports
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Mileage unknown · Sep 15, 2025
Lane Departure

Incident Description – Event 1 On August 28, 2025, at approximately 4:45 p.m. while driving on Sugar Ridge Road, my 2023 Subaru Ascent suddenly jerked violently into the left lane without warning while the EyeSight Driver Assist system was active. I had to take immediate corrective action to maintain control and avoid a head-on …

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Incident Description – Event 1 On August 28, 2025, at approximately 4:45 p.m. while driving on Sugar Ridge Road, my 2023 Subaru Ascent suddenly jerked violently into the left lane without warning while the EyeSight Driver Assist system was active. I had to take immediate corrective action to maintain control and avoid a head-on collision. This behavior has occurred on multiple occasions under similar circumstances. My husband has also experienced the same issue while driving, which demonstrates this is not an isolated event. Incident Description – Event 2 On multiple other occasions, while the EyeSight Driver Assist system was engaged, the vehicle veered dangerously close to a semi-truck traveling beside us. I had to react instantly to prevent sideswiping the truck, which could have resulted in a severe accident. We have noticed this behavior occurs nearly every time we are alongside a semi-truck on the highway.

NHTSA ODI #11687439

Mileage unknown · Nov 29, 2023
Forward Collision AvoidanceLane Departure

Subaru Eyesight will turn off randomly while driving or while parked (turn the vehicle off, unlock the door, sit for a minute or two and when restarting the vehicle, eyesight indicator is orange - off. Example - getting fuel at a full service gas station. Yes the vehicle is available for inspection. Our safety is put at risk.…

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Subaru Eyesight will turn off randomly while driving or while parked (turn the vehicle off, unlock the door, sit for a minute or two and when restarting the vehicle, eyesight indicator is orange - off. Example - getting fuel at a full service gas station. Yes the vehicle is available for inspection. Our safety is put at risk. Once Eyesight is off it will not reset/restart, so you are driving without the number one Subaru safety feature. We can reproduce the error. The Dealer just looked at the codes and said it was normal operation. We reported the error to Subaru Customer care and we have a case number. Subaru Customer care is going to contact the Dealer. There is a small red "i" indicator light in the dash that will light up after Eyesight fails. There are no warnings of the failure. We understand rain, snow and fog will impact Eyesight. We had a 2020 Subaru that Eyesight only shutdown when expected (heavy rain, snow, fog) and would restart once we were in the clear, but now we are told that sunlight and windshield condensation affects Eyesight's functionality. We were also told by Customer care that the cameras where changed on the 2023 Ascent model.

NHTSA ODI #11557423

Official recalls

4

26V436000 · Equipment:other:labels

Jul 7, 2026

Subaru of America, Inc. (Subaru) is recalling certain 2026 Crosstrek Hybrid, 2025-2026 Forester Hybrid, Forester, and 2019-2026 Ascent vehicles. These vehicles were manufactured with an incorrect Gross Axle Weight Rating (GAWR) on the certification label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 110, "Tire selection and rims."

Consequence & remedy

Consequence: An incorrect GAWR label may lead to an overloaded vehicle, increasing the risk of a crash.

Remedy: Subaru will mail a new certification label to owners, free of charge. Owners may also choose to have a dealer install the new label, free of charge. Letters informing owners of the safety risk were mailed August 27, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-26.

23V647000 · Power Train:driveline:driveshaft

Sep 21, 2023

Subaru of America, Inc. (Subaru) is recalling certain 2023 Outback, Legacy, Ascent, and Impreza vehicles. The center support bolts for the driveshaft may loosen, resulting in the disconnection of the front end of the driveshaft.

Consequence & remedy

Consequence: Separation of the front end of the driveshaft increases the risk of a crash.

Remedy: Dealers will clean the bolt mounting surfaces of the center support brace and install new bolts, free of charge. Owner notification letters were mailed November 20, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRN-23.

23V392000 · Suspension:front:control Arm:lower Arm

Jun 1, 2023

Subaru of America, Inc. (Subaru) is recalling certain 2023 Ascent vehicles. The left or right front lower control arm may have an improperly tightened ball joint castle nut which can result in retention pin failure and separation of the ball joint from the lower control arm.

Consequence & remedy

Consequence: Ball joint separation while the vehicle is in motion can cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Dealers will inspect and, if necessary, replace the lower control arm, free of charge. Owner notification letters are expected to be mailed June 30, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRJ-23.

23V258000 · Tires

Apr 7, 2023

Subaru of America, Inc. (Subaru) is recalling certain 2023 Ascent vehicles equipped with 20-inch wheels. The internal tire bead may have been damaged during the wheel mounting process.

Consequence & remedy

Consequence: A damaged tire may experience a sudden loss of air pressure, increasing the risk of a crash.

Remedy: Dealers will replace all four tires, free of charge. Owner notification letters are expected to be mailed June 6, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRH-23.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.