I recently bought my Subaru and I noticed the transmission would stall when going in to gear or changing gears and the rpm would be high, also last night I de fogged my windows and drove to my destination and noticed a crack in my windshield from the top where my eyesight is, I did not hear or see anything hit my car windshield,…
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I recently bought my Subaru and I noticed the transmission would stall when going in to gear or changing gears and the rpm would be high, also last night I de fogged my windows and drove to my destination and noticed a crack in my windshield from the top where my eyesight is, I did not hear or see anything hit my car windshield, my car didn't give off any warning signs for either of the problems I stated, I have contacted subur 1800subur3 they say there is no recall so now talk to customer service so now I am waiting to speak to them
NHTSA ODI #11432762
Mileage unknown · Jul 10, 2021
Visibility/wiper
Windshield cracked with no apparent reason.
NHTSA ODI #11424185
Mileage unknown · Jul 5, 2021
Visibility/wiper
As we were driving, a vehicle passed us going the other way and suddenly something hit our windshield and damaged it. I am reporting this because the cracks from this unusual incident are rather large in comparison to other windshield chips I have seen on previous cars.
NHTSA ODI #11423463
Mileage unknown · May 18, 2021
Visibility/wiper
Several months ago a very small chip appeared in our windshield. We do not remember getting hit by anything. Within a couple of days the chip cracked almost half the length of the windshield. We paid over $1000.00 to have windshield replaced. Less than two months later we again saw a small chip in the windshield. My husband trie…
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Several months ago a very small chip appeared in our windshield. We do not remember getting hit by anything. Within a couple of days the chip cracked almost half the length of the windshield. We paid over $1000.00 to have windshield replaced. Less than two months later we again saw a small chip in the windshield. My husband tried to fix it before it cracked and while fixing it the chip cracked almost half the length of the windshield. We will now have to pay to fix another windshield due to spontaneous chips that we were not aware of.
NHTSA ODI #11417688
Mileage unknown · May 17, 2021
Visibility/wiper
The windshield cracked out of no where. I haven't even had the car for a year and barely drive it.
NHTSA ODI #11417433
9,500 miles · May 6, 2021
Visibility/wiper
WITHIN A SEVEN MONTH PERIOD AND WHILE MY CAR HAD UNDER 10,000 MILES ON IT, I'VE HAD TO REPLACE THE WINDSHIELD TWICE. BOTH TIMES A PEA SIZE CHIP HAD PROGRESSED INTO A 12-18 INCH CRACK WITHIN A HOUR WHILE THE CAR WAS PARKED. BOTH TIMES I WAS DRIVING ON THE SAME CITY HIGHWAY AT SPEEDS AT/UNDER 60 MPH AND WAS HIT WITH COMMON HIGHWAY…
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WITHIN A SEVEN MONTH PERIOD AND WHILE MY CAR HAD UNDER 10,000 MILES ON IT, I'VE HAD TO REPLACE THE WINDSHIELD TWICE. BOTH TIMES A PEA SIZE CHIP HAD PROGRESSED INTO A 12-18 INCH CRACK WITHIN A HOUR WHILE THE CAR WAS PARKED. BOTH TIMES I WAS DRIVING ON THE SAME CITY HIGHWAY AT SPEEDS AT/UNDER 60 MPH AND WAS HIT WITH COMMON HIGHWAY GRAVEL. MY PREVIOUS SUBARU, A 2018 OUTBACK, ALSO HAD TO HAVE THE WINDSHIELD REPLACED WHEN THE REARVIEW MIRROR POPPED OFF THE WINDSHIELD ON ITS OWN WHILE I WAS DRIVING IN A NEIGHBORHOOD AND LEFT A HOLE THROUGH THE WINDSHIELD. THERE IS SOMETHING DEFECTIVE WITH THESE NEWER SUBARU WINDSHIELDS AND ITS A SAFETY ISSUE.
NHTSA ODI #11415454
4,000 miles · May 3, 2021
Visibility/wiper
WINDSHIELD CRACKED WITH NO CAUSE I CAN SEE
NHTSA ODI #11415018
Mileage unknown · Apr 29, 2021
Visibility/wiper
MY WINDSHIELD CRACKED OUT OF NO WHERE WHILE DRIVING ON THE FREEWAY
NHTSA ODI #11414451
18,000 miles · Apr 18, 2021
Unknown Or OtherVisibility/wiper
I WAS DRIVING ON THE HIGHWAY ON 4/16 AND SOMETHING HIT THE WINDSHIELD AND CREATED THIS CHIP. I'M AFRAID IT'S GOING TO TURN INTO A LARGE CRACK
NHTSA ODI #11408617
8,500 miles · Apr 7, 2021
Visibility/wiper
18 INCH CRACK IN WINDSHIELD ON PASSENGER SIDE, HAPPENED SPONTANEOUSLY, NOTHING STRUCK THE WINDSHIELD AT ANY TIME.. JUST NOTICED IT TODAY 4/7/21 AT 0930
Subaru of America, Inc. (Subaru) is recalling certain 2026 Crosstrek Hybrid, 2025-2026 Forester Hybrid, Forester, and 2019-2026 Ascent vehicles. These vehicles were manufactured with an incorrect Gross Axle Weight Rating (GAWR) on the certification label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 110, "Tire selection and rims."
Consequence & remedy
Consequence: An incorrect GAWR label may lead to an overloaded vehicle, increasing the risk of a crash.
Remedy: Subaru will mail a new certification label to owners, free of charge. Owners may also choose to have a dealer install the new label, free of charge. Letters informing owners of the safety risk were mailed August 27, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-26.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Ascent vehicles. The ground bolt that secures the ground terminal of the Positive Temperature Coefficient (PTC) heater may have been improperly fastened, which could result in melting of the ground terminal and surrounding components.
Consequence & remedy
Consequence: A melting ground terminal increases the risk of a fire.
Remedy: Owners are advised to park their vehicle away from structures and to avoid leaving the vehicle unattended while the engine is running. An owner who notices or smells smoke coming from the dash or driver's footwell area should immediately stop operating the vehicle and turn the ignition switch to the "Off" position. Dealers will replace the PTC heater ground bolts and if necessary, replace the ground wire and the connector holder, free of charge. Owner notification letters are expected to be mailed February 6, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRL-22.
Subaru of America, Inc. (Subaru) is recalling certain 2020 Ascent vehicles. Due to an incorrect tapered hole in the housing, the front tie rod ends may not fit properly. The improper fit can result in the tie rods and housings being deformed during assembly and service replacement if excessive torque is applied.
Consequence & remedy
Consequence: The tie rods may separate from the housing, causing a loss of steering control and increasing the risk of a crash.
Remedy: Dealers will replace the left and right front tie rod ends and housings, free of charge. Owner notification letters were mailed February 7, 2022. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRL-21.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence & remedy
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Additional source detail variants (2)
Power Train:driveline:chain/belt
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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2020 Subaru Ascent Problems, Complaints & Recalls | Skip That Year