2020 Subaru Ascent

The manufacturer has failed or is unable to remedy this safety recall for the vehicle in a timely manner. Subaru of America has failed to repair after (1) year. The consumer has/will incur costs to make vehicle available during the limited times for CVT recall issues. The consumer has/will incur negative depreciation in resale value of the vehicle due to CVT issues. Subaru of America has not actively made the recall a priority. The vehicle has had (3) oil changes/services at a Subaru dealer since the recall was announced and zero times Subaru has remedy the CVT.

Since last NOV 2021, I have had this Ascent into the shop several times due to a 'chirping' or 'speaking' sound that comes from the underside of the middle o/t vehicle. I have come to find out through the service department that the primary differential has a batch of defective parts, and the entire differential needs to be rebuilt (21 parts total are being replaced). It has taken about 3 months to get parts in. The squeak was an annoyance. HOWEVER the situation got SIGNIFICANTLY worse when the wheels would not synchronize when turning - which should be unheard of because there are supposed to be sophisticated traction controls and such in place to prevent that very condition.

The contact owns a 2020 Subaru Ascent. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Subaru Ascent. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2020 SUBARU ASCENT. CONSUMER WRITES IN REGARD TO TRANSMISSION FAILURE. THE CONSUMER STATED THE MANUFACTURER HAS EXCEEDED A REASONABLE AMOUNT OF TIME DETERMINING A FIX FOR THE TRANSMISSION DRIVE SLIP TRAIN. THE VEHICLE HAS EXPERIENCED THE FAILURE. THE CONSUMER STATED THAT A NEIGHBOR SAID THE MECHANIC INFORMED HIM, "THE TRANSMISSION FOR SUBARU ACCENT WAS DEFECTIVELY DESIGNED FOR THIS CAR AND UNDER SIZED CAUSING IT TO NOT SHIFT PROPERLY."

The contact owns a 2020 Subaru Ascent. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

On or around May 20, 2022, I was driving on a highway. I took an exit ramp to merge onto another highway. I accelerated and merged in front of a bus and was headed towards a toll plaza when I felt something and heard something. I took my foot off of the accelerator. My car stayed revving at 4500 RPMs with my foot off of the accelerator. I slammed my foot into the accelerator two times and the accelerator released so I could slow down for the toll plaza. I am concerned that my accelerator is going to stick again causing my car to break and be involved in a serious accident. My safety, my family's safety and others are at risk. The Subaru dealer has had the vehicle for multiple weeks and cannot recreate the issue. I was advised that the Subaru field technician inspected the vehicle and reset the programming for the torque converter. There is an open recall on the vehicle for a transmission issue with no fix yet available. There have been no warning lamps or any other messages. My car is available for inspection upon request.