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2008 Smart Fortwo Cabrio

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 16 of 17 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports2 fire reports1 injury reports

Electrical System complaints

5 reports
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90,100 miles · Feb 24, 2021
Electrical SystemUnknown Or Other

CAN NOT TURN IGNITION KEY TO START THE CAR. CAR WAS PARKED IN A PARKING LOT. AFTER SEVERAL HOURS HAD TO PRY UP CONSOLE TO SWITCH THE THE YELLOW UP. THEN HAD TO PUT GEAR IN NEUTRAL. PUT OIL IN GEAR SHAFT AREA. PLUS BLOW OUT ANY DEBRIS THAT MIGHT HAVE FALLEN IN KEY HOLE. ALSO PUT LUBRICANT IN KEY SHAFT. WITH SEVERAL ATTEMPTS THE …

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CAN NOT TURN IGNITION KEY TO START THE CAR. CAR WAS PARKED IN A PARKING LOT. AFTER SEVERAL HOURS HAD TO PRY UP CONSOLE TO SWITCH THE THE YELLOW UP. THEN HAD TO PUT GEAR IN NEUTRAL. PUT OIL IN GEAR SHAFT AREA. PLUS BLOW OUT ANY DEBRIS THAT MIGHT HAVE FALLEN IN KEY HOLE. ALSO PUT LUBRICANT IN KEY SHAFT. WITH SEVERAL ATTEMPTS THE KEY FINALLY TURNED OVER. AFTER BEING STRANDED FOR FOUR HOURS IN 0 DEGREE WEATHER. MY VEHICLE REMAINS IN A PARKING LOT. HAVE NO IDEA WHERE TO TAKE THIS VEHICLE DUE TO NO DEALERS WORK ON A SMART CAR. HAVE NO IDEA WHAT OR HOW TO FIX THIS PROBLEM. THIS FAULTY MECHANISM NEEDS TO BE RECALLED.

NHTSA ODI #11397699

86,000 miles · Jan 18, 2015
Electrical SystemFuel/propulsion SystemStructureFire

WE DROVE ABOUT 12 MILES TO A FRIENDS, PARKED IN DRIVEWAY, WENT INSIDE TO VISIT. IN 10-15 MINUTES WAS A KNOCK ON THE DOOR BY A NEIGHBOR WHO SAID "YOUR CAR IS ON FIRE". WE CALLED 911, EMPTIED A FIRE EXTINGUISHER TO NO AVAIL. I TOOK MANY PHOTOS FROM START TO FINISH WHILE WAITING FOR THE FIRE DEPARTMENT. THEY PUT OUT THE FIRE. IN…

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WE DROVE ABOUT 12 MILES TO A FRIENDS, PARKED IN DRIVEWAY, WENT INSIDE TO VISIT. IN 10-15 MINUTES WAS A KNOCK ON THE DOOR BY A NEIGHBOR WHO SAID "YOUR CAR IS ON FIRE". WE CALLED 911, EMPTIED A FIRE EXTINGUISHER TO NO AVAIL. I TOOK MANY PHOTOS FROM START TO FINISH WHILE WAITING FOR THE FIRE DEPARTMENT. THEY PUT OUT THE FIRE. INSURANCE TOW TRUCK TOOK THE CAR TO THEIR LOT. THE WHOLE BACK HALF WAS BADLY DAMAGED. AFTERWARDS I FOUND MANY REPORTS OF FIRES LIKE MINE. THE PORTLAND, OREGON MERCEDES DEALER WOULD NOT TALK TO US. NO ONE WAS INJURED. THE CAR SEEMS LIKE A TOTAL LOSS. WE WERE NEVER WARNED THERE WAS ANY DANGER FROM FIRE. *TR

NHTSA ODI #10676359

68,500 miles · Dec 27, 2012
Electrical System

TL* THE CONTACT OWNS A 2008 SMART FORTWO CABRIO. THE CONTACT STATED THAT WHILE DRIVING 70 MPH THE VEHICLE SHUT OFF. THE VEHICLE WAS RESTARTED SOME TIME LATER. IN THE INTERIM, THE DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WAS AN ELECTRICAL FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS TO THE DIODE. THE FA…

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TL* THE CONTACT OWNS A 2008 SMART FORTWO CABRIO. THE CONTACT STATED THAT WHILE DRIVING 70 MPH THE VEHICLE SHUT OFF. THE VEHICLE WAS RESTARTED SOME TIME LATER. IN THE INTERIM, THE DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WAS AN ELECTRICAL FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS TO THE DIODE. THE FAILURE AND CURRENT MILEAGE WAS 68,500. UPDATED 2/4/13 *CN THE CONSUMER STATED THE ENTIRE VEHICLE SHUT DOWN. THE KEY COULD NOT BE REMOVED AND THE SHIFT LEVER COULD NOT BE MOVED. THE DEALER ADVISED THERE HAS BEEN REPORTS OF ELECTRICAL BACK FLOW VIA THE CIGARETTE LIGHTER WHICH CAUSED THE SHUT DOWN. THE DEALER ADVISED NOT TO CHARGE CELLULAR DEVICES OR GPS IN THE OUTLET. FAILURE DID NOT RECUR. THE VEHICLE WAS REPAIRED 12/28. UPDATED 2/21/2013 *JS

NHTSA ODI #10490202

20,380 miles · Apr 22, 2011
Electrical SystemVisibility

1. HIGH FAILURE RATE OF HEATER BLOWER MOTORS. 2. HIGH REPLACEMENT COST (PRICE GOUGING) FOR A BLOWER MOTOR BASED ON THE BELIEVED HIGH CURRENT FAILURE RATE. 3. 3 BLOWER FAILURES IN 54K MILES. 4. VEHICLE WAS NEW IN 4/2008, I AM ORIGINAL OWNER 5. NO HEAT CREATES A HIGH SAFETY RISK TO CONSUMER WHO USE THE VEHICLE IN EXTREME WEATH…

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1. HIGH FAILURE RATE OF HEATER BLOWER MOTORS. 2. HIGH REPLACEMENT COST (PRICE GOUGING) FOR A BLOWER MOTOR BASED ON THE BELIEVED HIGH CURRENT FAILURE RATE. 3. 3 BLOWER FAILURES IN 54K MILES. 4. VEHICLE WAS NEW IN 4/2008, I AM ORIGINAL OWNER 5. NO HEAT CREATES A HIGH SAFETY RISK TO CONSUMER WHO USE THE VEHICLE IN EXTREME WEATHER CONDITIONS. 6. NO HEAT CAN CREATE VISIBILITY ISSUE DUE TO INABILITY TO PROPERLY DEFROST THE WINDOWS. 7. NO HEAT PRESENTS A HEALTH ISSUE TO OLDER USERS IN COLD WEATHER WHO MAY HAVE LIMITED CIRCULATION. 8. NO HEAT PRESENTS A SAFETY ISSUE TO OTHER DRIVERS DUE TO: A. POOR VISIBILITY B. DRIVER DISTRACTION DUE TO COMFORT C. DRIVER DISTRACTION DUE TO GAGE PANEL MANIPULATION 9. NO HEAT CREATES A HEALTH ISSUE IN THE EVENT OF BEING STRANDED DUE TO SEVERE WEATHER. FAILURE TO HEAT THE OCCUPANT SPACE COULD LEAD TO SEVERE INJURY OR DEATH. 10. DISASSEMBLY AND REPAIR OF THE BLOWER MOTOR IS NOT PART OF THE CONSUMER REGULAR SERVICE REQUIREMENTS. 11. SMART DOES NOT RECOMMEND CHANGING OF THE BLOWER MOTOR DURING REGULAR SERVICE INTERVALS. SO FAR SMART HAS DONE ALL SERVICE TO THE VEHICLE AT 10, 20, 30, 40, AND 50K. NOT ONCE WAS BLOWER MOTOR A SUGGESTED SERVICE ITEM. 12. SMART THEREFORE BELIEVES THE BLOWER MOTOR TO HAVE SIGNIFICANT LIFE AND DOES NOT NEED SERVICE. *TR

NHTSA ODI #10397144

Mileage unknown · Jan 27, 2009
Electrical System

I HAVE A 2008 SMART FORTWO, THE IGNITION KEY IS BETWEEN THE SEATS. AT LEAST EIGHT TIMES IN TRAFFIC, I HAVE ACCIDENTALLY TURNED THE CAR OFF BY BUMPING THE KEY FOB. THE CAR SITS DEAD IN TRAFFIC UNTIL I CAN RESTART IT. IT HAS EVERYTHING TO DO WITH THE PLACEMENT OF THE KEY. I CHALLENGE ANYONE OVER 200 LBS TO TAKE A HARD LEFT TUR…

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I HAVE A 2008 SMART FORTWO, THE IGNITION KEY IS BETWEEN THE SEATS. AT LEAST EIGHT TIMES IN TRAFFIC, I HAVE ACCIDENTALLY TURNED THE CAR OFF BY BUMPING THE KEY FOB. THE CAR SITS DEAD IN TRAFFIC UNTIL I CAN RESTART IT. IT HAS EVERYTHING TO DO WITH THE PLACEMENT OF THE KEY. I CHALLENGE ANYONE OVER 200 LBS TO TAKE A HARD LEFT TURN AS IN A AVOIDANCE MANEUVER AND TRY NOT TO SLIDE TO THE RIGHT AND ACCIDENTALLY KILL THE ENGINE. SOMEONE IS GOING TO DIE IN THESE SMALL CARS. *TR

NHTSA ODI #10256548

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA17003 · Engine Compartment Fire

Opened Sep 1, 2017 · Closed Aug 21, 2018

Status: closed (inferred from source dates) · Engine

On April 30, 2018, Mercedes-Benz USA, LLC, (Mercedes-Benz) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in a vehicle fire starting from the engine compartment in 42,781 model year (MY) 2008 and 2009 Smart Fortwo cabrio and coupe vehicles (451 platform).According to Mercedes-Benz?s DIR, ?the rear insulation mat within the engine compartment might deform, deteriorate, loosen and over time, subsequently be able to contact hot components of the exhaust system.This could lead to an ignition of the insulation mat and possible fire in the engine compartment.?The US-specification exhaust system has an external catalytic converter packaged close to the insulation mat, where temperatures in the vicinity of the insulation mat reach high values.Over time, these temperatures can lead to a change in the insulation mat's material characteristics and ultimately allow the material to deform. Depending on the magnitude and the specific location of the deformation, the insulation mat could contact hot components of the exhaust system and ignite.Mercedes-Benz will replace the rear insulation mat on the affected vehicles with the improved mat first implemented in the United States in MY 2010 vehicles.ODI?s analysis of fire incident field data reported to NHTSA and Mercedes-Benz show an increasing trend of non-crash fires in the subject vehicles that begins after 4 years of service and accelerates after 7 years of service.The analysis shows that this trend is driven by fires occurring in the engine compartment.Forensic investigations of fires occurring in the past year identified the insulation mat as a likely or possible cause of most of the fires originating in the engine compartment.This investigation is closed based on Mercedes-Benz insulation mat recall.For more information about field data trends and fire investigations, see the closing resume in the document file for this investigation.

PE16016 · Engine Compartment Fire

Opened Dec 16, 2016 · Closed Nov 20, 2017

Status: closed (inferred from source dates) · Engine

On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-016 to investigate eight complaints alleging incidents of engine compartment fire while driving or shortly after engine shutdown in model year (MY) 2008 through 2009 Smart Fortwo vehicles.The complaints appeared to indicate an increasing trend, with all eight fires occurring since January 2015.As part of PE16-016, ODI analyzed information related to incidents reported to the Office by consumers, analyzed field data and technical information submitted by Mercedes-Benz USA (Mercedes) in response to the PE16-016 information request letter, and analyzed non-crash vehicle fire claim data provided by the Highway Loss Data Institute (HLDI).To date, ODI's analysis of incidents reported by consumers and provided by Mercedes has identified 27 incidents of open flame fires originating in the engine compartments of the subject vehicles, 14 of which were reported to ODI by Vehicle Owner Questionnaires (VOQs) and 18 involving complaints or field reports to Mercedes (5 of the incidents were reported to both ODI and Mercedes).One incident reported to Mercedes includes an allegation of an injury from smoke inhalation.Nineteen (19) of the incidents occurred since January 2015.Mercedes has only investigated 2 of the 27 fire incidents, and the company was unable to identify a vehicle-based cause for either incident.To further assess incident rates and trends, ODI requested fire claim data for the subject vehicles and eight peer vehicles from the Highway Loss Data Institute (HLDI).HLDI collects insurance claim data from companies representing over 80 percent of the market for private passenger vehicle insurance in the United States.ODI?s analysis of the HLDI data, which covered the period from 2010 through late-2016, found that the MY 2008 Fortwo vehicles had a significantly higher claim frequency than its peers and, similar to ODI?s complaint trend, experienced a sharp increase in claims in 2015.This investigation has been upgraded to an Engineering Analysis (EA17-003) to continue to investigate the high frequency and increasing trend of non-crash engine compartment fire incidents in the subject vehicles.The VOQs associated with the opening of this investigation were:10676359, 10780222, 10790017, 10820891, 10872656, 10944676, 10916505, 10924311, 10924637, 10939504, 10945296, 10993895, 11011100, 11011565.