NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
45 reportsClear category filterMileage unknown · Jan 27, 2008
Visibility
AFTER OWNING MY 2008 SCION XB FOR 2 MONTHS I FOUND A SMALL CHIP IN THE WINDSHIELD. NOT SURE WHEN IT HAPPENED. THAT CHIP HAS NOT SPREAD SO FAR. THEN, MY HUSBAND AND I TOOK A TRIP TO OREGON DRIVING ON THE COAST SO THAT WE WOULD NOT GET ROCKS KICKED AT US FROM CARS ON THE HIGHWAY. AFTER 8 DAYS WE CAME HOME WITH 3 MORE CHIPS ON …
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AFTER OWNING MY 2008 SCION XB FOR 2 MONTHS I FOUND A SMALL CHIP IN THE WINDSHIELD. NOT SURE WHEN IT HAPPENED. THAT CHIP HAS NOT SPREAD SO FAR. THEN, MY HUSBAND AND I TOOK A TRIP TO OREGON DRIVING ON THE COAST SO THAT WE WOULD NOT GET ROCKS KICKED AT US FROM CARS ON THE HIGHWAY. AFTER 8 DAYS WE CAME HOME WITH 3 MORE CHIPS ON OUR WINDSHIELD AND 2 CRACKS EACH MEASURING APPROXIMATELY 6 INCHES IN LENGTH AND SPREADING. WE HEARD 2 SEPARATE TIMES WHERE A ROCK HIT THE WINDSHIELD AND LEFT THE CHIP; HOWEVER, THE OTHER CHIP AND 2 CRACKS ARE UNKNOWN HOW THEY HAPPENED. ONE MORNING WE CAME OUT OF OUR HOTEL AND FOUND THE 2ND CRACK. WE WERE NOT PARKED BY A LOT OF CARS AND WE WERE NOT BY A MAIN STREET OR HIGHWAY. I HAVE READ SEVERAL SITES ON THE INTERNET WHERE OTHER SCION OWNERS ARE EXPERIENCING THE SAME PROBLEM WITH THEIR WINDSHIELD. THIS LEADS ME TO BELIEVE THAT THERE NEEDS TO BE INVESTIGATION INTO A RECALL ON THE WINDSHIELD. I PLAN ON GETTING THIS WINDSHIELD REPLACED IN THE NEXT MONTH, BUT IF A RECALL OCCURS, I HOPE THAT I WILL BE REIMBURSED. *TR
NHTSA ODI #10216219
Mileage unknown · Jan 15, 2008
Visibility
2008 SCION XB, 5,000 MILES, WINDSHIELD MYSTERIOUSLY CRACKED, NO IMPACT OR REASON. CALLED DEALER AND THEY SAY THEY HAVE NO REPORTS OR RECALLS. I SEARCHED THE INTERNET AND FOUND MANY PEOPLE EXPERIENCING THE SAME ISSUE. TRUE SAFETY ISSUE. *TR
NHTSA ODI #10214899
Mileage unknown · Jan 3, 2008
Visibility
I HAVE A 2008 SCION XB THAT HAS DEVELOPED AN" L" SHAPED STRESS CRACK ON THE UPPER PASSENGER SIDE OF THE WINDSHIELD. THERE ARE NO ROCK CHIPS OF ANY KIND LOCATED NEAR THE BEGINNING OF THE CRACK. THE CRACK BEGINS UNDER THE MOULDING AND CONTINUES DOWNWARD INTO THE "L" SHAPE. I WOULD LIKE TO KNOW IF TOYOTA WILL BE MADE TO REPLACE …
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I HAVE A 2008 SCION XB THAT HAS DEVELOPED AN" L" SHAPED STRESS CRACK ON THE UPPER PASSENGER SIDE OF THE WINDSHIELD. THERE ARE NO ROCK CHIPS OF ANY KIND LOCATED NEAR THE BEGINNING OF THE CRACK. THE CRACK BEGINS UNDER THE MOULDING AND CONTINUES DOWNWARD INTO THE "L" SHAPE. I WOULD LIKE TO KNOW IF TOYOTA WILL BE MADE TO REPLACE THIS SINCE IT SEEMS TO BE AN ONGOING PROBLEM WITH SCION OWNERS.*CN
NHTSA ODI #10213646
2,200 miles · Dec 28, 2007
Visibility
I RECENTLY PURCHASED A 2008 SCION XB IN OCTOBER OF THIS YEAR (2007) WITHIN 2 MONTHS OF OWNING THE CAR (APPROXIMATELY ON DECEMBER 20, 2007) I NOTICED THAT I HAD A CRACK ON THE LEFT HAND SIDE OF MY WINDSHIELD THAT PROGRESSIVELY SPREAD IN A MATTER OF A DAY. I TOOK THE CAR TO EDDY'S TOYOTA/SCION ON DECEMBER 21, 2007 TO HAVE IT INSPE…
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I RECENTLY PURCHASED A 2008 SCION XB IN OCTOBER OF THIS YEAR (2007) WITHIN 2 MONTHS OF OWNING THE CAR (APPROXIMATELY ON DECEMBER 20, 2007) I NOTICED THAT I HAD A CRACK ON THE LEFT HAND SIDE OF MY WINDSHIELD THAT PROGRESSIVELY SPREAD IN A MATTER OF A DAY. I TOOK THE CAR TO EDDY'S TOYOTA/SCION ON DECEMBER 21, 2007 TO HAVE IT INSPECTED AND FIXED UNDER WARRANTY, AND I WAS TOLD THAT THE WARRANTY WOULD NOT COVER THE WINDSHIELD BECAUSE THE SERVICE REP. SAID THAT HE SAW A ROCK CHIP THAT HAD ALLEGEDLY CAUSED THE CRACK AND ROCK CHIPS WERE NOT COVERED BY TOYOTA. A WEEK AND A HALF LATER ON DECEMBER 28, 2007 I WOKE UP TO DISCOVER ANOTHER CRACK ON MY WINDSHIELD LOCATED ON THE RIGHT HAND SIDE OF MY WINDSHIELD. I TOOK THAT CRACK TO GO BE INSPECTED AT THE DEALER, HAVING OBSERVED NO CHIPS IN THIS ONE, AND I WAS TOLD YET AGAIN THAT THERE WAS A TINY MARK THAT THEY CONSIDERED TO BE A ROCK CHIP AND THAT THIS NEW CRACK, WHICH BY THAT TIME HAD VISIBLY SPREAD, WAS ALSO NOT COVERED. I AM ABSOLUTELY FURIOUS AT THE LACK OF RESPONSIBILITY TOYOTA IS TAKING IN THIS MATTER. I HAVE SINCE CALLED THE CORPORATE SCION OFFICES AND FILED A FORMAL COMPLAINT WHICH I AM WAITING TO HERE BACK ON. I ALSO PROCEEDED TO DO SOME RESEARCH AND HAVE FOUND THAT THIS IS AN EXTREMELY COMMON THING AMONGST SCION OWNERS AND THEY HAVE ALL EXPERIENCED THE SAME NON RESPONSIVENESS FROM THE TOYOTA CORPORATION. I BOUGHT A TOYOTA PRODUCT BECAUSE I VALUED THEIR WORKMANSHIP AND RELIABILITY AND NOW I AM BEGINNING TO BELIEVE THAT THEY ARE CUTTING CORNERS AND NOT OWNING UP TO THE DEFECTS THAT ARE IN THEIR VEHICLES. I HAVE RECEIVED NO CUSTOMER SERVICE IN REGARDS TO THIS MATTER AND HAVE BASICALLY BEEN TOLD THAT THERE IS NOTHING THAT CAN BE DONE AND THAT I HAVE TO CONTINUE TO PAY WHENEVER MY WINDSHIELD GETS DAMAGED. THE SCION XB WINDSHIELDS ARE DEFECTIVE AND TOYOTA REFUSES TO TAKE RESPONSIBILITY FOR THIS MATTER. THIS IS NOT ONLY A DEFECT BUT IT IS ALSO A SAFETY HAZARD, ONE IN WHICH I WAS NOT TOLD OF WHEN PURCHASING THE VEHICLE. *TR
NHTSA ODI #10213136
3,500 miles · Sep 1, 2007
Visibility
2008 SCION WINDSHIELD CRACK AND NO APPARENT REASON. *TR
NHTSA ODI #10201663
Official recalls
8Oct 17, 2019
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Additional source detail variants (2)
Air Bags:frontal:passenger Side:inflator Module
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Air Bags:frontal:driver Side:inflator Module
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Jan 9, 2017
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).
May 23, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
Oct 10, 2012
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
Consequence & remedy
Consequence: If the switch overheats, it may melt, possibly resulting in a fire.
Remedy: Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Jun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
Consequence & remedy
Consequence: INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Sep 5, 2008
SOUTHEAST TOYOTA IS RECALLING 67 MY 2008-2009 SCION XB VEHICLES EQUIPPED WITH THE SPORTS GRILL OPTION AND ALSO SEVERAL RADIATOR GRILLS SOLD AS PARTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 113, "HOOD LATCH SYSTEM." IT HAS BEEN DETERMINED THAT SHOULD THE PRIMARY HOOD LATCH BE RELEASED OR FAIL, THE PLASTIC UPPER RADIATOR GRILL GARNISH COULD RELEASE THE SECONDARY LATCH AND CAUSE THE HOOD TO OPEN.
Consequence & remedy
Consequence: DURING VEHICLE OPERATION, THIS COULD OBSTRUCT THE VIEW OF THE DRIVER POSSIBLY CAUSE THE HOOD TO STRIKE THE ROOF OR THE WINDSHIELD INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE SPORTS GRILL INSTALLATION AND INSTALL ADDITIONAL CLIPS TO ENSURE THE RADIATOR GRILL GARNISH IS PROPERLY SECURED. THE RECALL BEGAN ON OCTOBER 6, 2008. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗