2013 Scion FR-S

TOYOTA DEALERSHIP IS NOT FOLLOWING RECALL PROCEDURE FROM TOYOTA CORP. AND THEY REFUSE TO DISCLOSE THE TECHNICIAN'S QUALIFICATION/CERTIFICATIONS. MY CAR WAS DROPPED OFF AT DEALER FOR J02 RECALL, ENGINE VALVE REPLACEMENT. AFTER THE RECALL SERVICE, I RECEIVED THE CAR WITH MULTIPLE PROBLEMS, EXHAUST LEAK, OIL LEAK, ENGINE KNOCK. HOWEVER, DEALERSHIP IS UNABLE TO DIAGNOSE THE PROBLEMS. SEALANT WAS APPLIED TO WRONG SPOTS ON THE ENGINE, CAUSING OIL LEAKS OR BLOCKAGE WHICH COULD RESULT IN ROD KNOCK. EXHAUST GASKETS AND OTHER GASKETS WERE NOT REPLACED, ALTHOUGH, THE REPAIR MANUAL SAYS TO REPLACE THEM. THE RECALL SERVICE QUALITY IS NOT BEING DOUBLE CHECKED BY ANOTHER TECHNICIAN, HOWEVER, SERVICE MANUAL CLEARLY STATES " AT LEAST ONE ASSOCIATE (SOMEONE OTHER THAN THE INDIVIDUAL WHO PERFORMED THE REPAIR) TO VERIFY THE REPAIR QUALITY OF EVERY VEHICLE PRIOR TO CUSTOMER DELIVERY".

RECEIVED SAFETY RECALL NOTICE FROM TOYOTA, TO BRING MY CAR TO ANY TOYOTA DEALERSHIP SERVICE CENTER. THE RECALL IS FOR ENGINE VALVE SPRING REPLACEMENT. NHTSA RECALL NO. 18V-772 DEALERSHIP PERFORMS WORK. VEHICLE DIES WHILE COMMUTING TO WORK ABOUT 1,000 MILES AFTER RECALL WORK PERFORMED. VEHICLE TOWED BACK TO TOYOTA OF SANTA CRUZ. JUAN AND MIKE RELATE TO ME THAT THEY WILL TROUBLESHOOT AND, IF THEY DEEM THAT THE PROBLEM IS FROM THE RECALL WORK, THEY WILL FIX THE CAR FOR FREE. SEVERAL DAYS LATER, THEY SAID THE ENGINE HAS A SPUN BEARING ON THE #4 ROD. THEY STATE THAT THE FAILURE IS NOT DUE TO THE RECALL WORK THEY PERFORMED AND OFFER ME A USED, LOW-MILEAGE ENGINE FOR $7.5K, OR A NEW SHORT-BLOCK FOR $8.5K. I TOLD THEM THAT I DO NOT FEEL THAT I SHOULD PAY BECAUSE MY VEHICLE WAS IN PERFECT RUNNING ORDER BEFORE THE SERVICE, AND THAT MY BEING BROKE DOWN ON A BUSY HIGHWAY PUT MY LIFE IN JEOPARDY. PROBLEM WAS ESCALATED TO TOYOTA CORPORATE, WHERE I TALKED TO BETH (CASE NR. [XXX]). SHE LATER TOLD ME THAT TOYOTA HAS DETERMINED THAT THE PROBLEM WAS NOT DUE TO THE RECALL PROCEDURE. AS OF 02/28/2019 - THERE ARE 12 CASES OF CUSTOMERS, NATION-WIDE, WHO HAVE BROUGHT THEIR 2012-2013 SCION FR-S IN FOR THE RECALL SERVICE AND HAVE EXPERIENCED THE SAME CATASTROPHIC ENGINE FAILURE AS I DID. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

ON FEBRUARY 6, 2019 I WAS PULLING UP TO A TRAFFIC LIGHT ON A CITY STREET AT APPROXIMATELY 40 MPH IN HEAVY TRAFFIC AND MY CLUTCH PEDAL STUCK TO THE FLOOR. THE ENGINE STALLED AND WOULD RESTART, BUT I COULD NOT MOVE THE CAR EITHER IN FORWARD OR REVERSE. THE VEHICLE HAS APPROXIMATELY 72,000 MILES OF MOSTLY HIGHWAY DRIVING. I HAD THE VEHICLE TOWED TO MY HOUSE AND CONTACTED A LOCAL TOYOTA DEALER'S SERVICE DEPARTMENT AND THEY CONFIRMED AN OPEN SAFETY RECALL EXISTED (18V-772) THAT COULD CAUSE THE ENGINE TO STALL. THEY CALLED BACK AFTER RECEIVING THE VEHICLE IN THEIR SERVICE DEPARTMENT AND AND INDICATED THAT THEY COULD DO THE RECALL REPAIR, BUT THAT MY CLUTCH RELEASE BEARING HAD FAILED CAUSING THE ENGINE TO STALL AND SINCE THE VEHICLE'S WARRANTY HAS EXPIRED, I WOULD HAVE TO PAY FOR THE REPLACEMENT OF THE CLUTCH AND ASSOCIATED PARTS AS WELL AS TOWING AND THE RENTAL CAR. THEY ALSO INDICATED THAT THE TRANSMISSION MIGHT NEED REPLACEMENT DUE TO POTENTIAL DAMAGE THAT THE CLUTCH FAILURE CAUSED. SUBSEQUENTLY, I FOUND A TSB (S-SB-0012-17 DATED 4/10/17) INDICATING THAT TOYOTA KNEW THAT THE CLUTCH RELEASE BEARING DESIGN WAS BAD AND INSTRUCTING DEALERS TO REPLACE IT WITH AN UPDATED VERSION. NO RECALL OF THIS DEFECT WAS NOTED. TOYOTA KNEW A SAFETY DEFECT EXISTED WHICH WOULD CAUSE THE ENGINE TO STALL AND THE CAR TO BE UNDRIVEABLE, BUT CHOSE TO HIDE THE PROBLEM FROM A RECALL.

MY CAR IS ROUGHLY 85K MILES RIGHT NOW. AT 20K MILES A CEL LIGHT CAME ON INDICATING THAT SOMETHING WAS WRONG WITH MY CAMSHAFT AND TIMING CHAIN. UNDER WARRANTY, THE COST OF THAT WAS $2500. AT 60K MY CAR STARTS MISFIRING, ROUGH IDLING AND EVEN STALLING SOMETIMES. I GET IT SERVICED AGAIN. AT 82K MY CAR RECEIVED ANOTHER CEL STATING THAT THE RIGHT SIDE OF MY CAM SYSTEM NEEDED TO BE REPLACED (ACCORDING TO THE DEALER). ONLY THIS TIME IT COST ME OUT OF POCKET - $2500. MY CAR IS NOW AT 86K. ANOTHER CEL POPPED UP. ROUGH IDLING. WEIRD KNOCK NOISE. STALLED ON THE HIGHWAY WHILE MOVING 3 TIMES!!!!! VERY DANGEROUS! SPARK PLUGS AND OIL CHANGES WERE DONE BEFORE THIS. I'VE HAD THE SAME PROBLEM WITH THIS CAR AND IT HAS NOT EVEN REACHED 100,000 MILES YET. I'VE RESEARCHED AND ALMOST EVERY 2013 MODEL HAS THE SAME PROBLEM. I'VE RESEARCHED ABOUT VALVE SPRINGS AND HOW IT CORRELATES TO THE CAMSHAFT AND PISTONS AS WELL HOW IT OPERATES. BROKEN VALVES WILL CAUSE MISFIRE AND WILL CAUSE ENGINE PROBLEMS- MISFIRE, ROUGH IDLE, STALLING. EVERY SYMPTOM MY CAR HAS HAD INDICATED THAT THERE'S SOMETHING WRONG INTERNALLY AND MY 100% CORRECT GUESS IS TOWARDS THE VALVE SPRINGS. I'VE READ THAT THERE IS A RECALL ABOUT THIS PROBLEM YET MY VIN DOESN'T INDICATE THAT THERE IS. EVEN THOUGH THE PRODUCTION OF MY VEHICLE FALLS IN THE THRESHOLD OF THE RECALL. THIS IS DANGEROUS AND NEEDS IMMEDIATE ATTENTION. ALMOST HAD TWO CAR ACCIDENTS BECAUSE OF THE ENGINE STALLING ON ME. IT'S UNFAIR HOW COSTLY THIS IS WHEN THIS ISN'T THE ONLY COMPLAINT ABOUT THIS SITUATION. ARE YOU GUYS WAITING FOR A HORRIBLE CAR ACCIDENT TO ACCUR BEFORE TAKING ACTION? THANK YOU FOR YOUR TIME.

ENGINE SEIZED WHILE DRIVING ON A CITY STREET. WAS DRIVING TO WORK, IDLING IN THE LEFT TURN LANE WAITING ON A TURN ARROW, THE ENGINE COUGHED, AND LOCKED UP. NO WARNING LIGHTS, DASHBOARD INDICATORS, OR (AS FOUND OUT LATER) NO TROUBLE CODES. MECHANIC STATED: ENGINE HAS FAILED INTERNALLY AND LOCKED UP. OIL WAS CLEAN, COOLANT WAS LOW BUT SUFFICIENT. FURTHER INSPECTION: THE SPARK PLUG (THE SPARKING END, WAS CRUSHED). THE FINAL DETERMINATION WAS, INITIALLY, A VALVE SPRING FAILED AND BROKE INTO 3 PIECES, CAUSING THE CATASTROPHIC FAILURE. WE CHECKED ON THE RECALL #D0U (THIS NUMBER WAS PROVIDED BY TOYOTA CUSTOMER SERVICE, BUT I DON'T KNOW IF IT IS CORRECT), BUT THIS VIN NUMBER WAS NOT INCLUDED INTO THE RECALL. I BELIEVE THAT YOU MAY WANT TO REVIEW THIS AGAINST THIS RECALL, AS THE MOTOR WAS PRODUCED IN THE SAME PLACE AND TIME AS THE RECALL, AND HAS THE SAME FAILURE. PLEASE SEE ATTACHED CHRISTIAN BROTHERS AUTOMOTIVE (CBA) COURTESY INSPECTION AND INVOICE. THE ENGINE IS STILL AT THE MECHANICS SHOP AT THIS POINT, IF FURTHER INSPECTION IS REQUESTED, OR REQUIRED. NOTE: I WAS UNSURE ABOUT UPLOADED DOCS, SO HAVE REDACTED SOME OF THE PRIVATE INFORMATION. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *JS

READ THAT THIS SCION FRS 2013 HAS RECALL FOR ENGINE VALVE SPRINGS BUT NOT LISTED? THIS SCION WAS REIDENTIFIED AS A TOYOTA 86 FOR 2018 AND IT IS LISTED. BOTH OF THESE VEHICLES ARE MFD. BY SUBARU AND ARE ESSENTIALLY IDENTICAL! WHY IS THE SCION FRS NOT LISTED. IT SHOULDN'T BE UNLISTED AS A 'SMALL MFR' PLEASE CONTACT ME ASAP. I'M ORIGINAL OWNER, SO MY ID AND CONTACT INFO IS A AVAILABLE TO YOU. TIA

MY 2013 10 SERIES SCION FRS HAS STARTED KNOCKING AT 81,*** MILES. THERE ARE KNOWN MANUFACTURING MECHANICAL DEFECTS THAT ATTRIBUTE TO THIS CATASTROPHIC FAILURE AND HAVE BEEN OCCURRING IN A PATTERN AMONGST US FRS,86, AND BRZ. I WAS DENIED MY CLAIM DUE TO "OIL AND COOLANT LEVEL BEING LOW" BUT I KNOW [XXX] WELL THAT I TOOK CARE OF THAT CAR AS IF IT WAS MY CHILD. TOYOTA AND SUBARU NEEDS TO FIX THEIR ISSUES AND COVER OUR WARRANTIES WHICH THEY CHOOSE TO DENY TO GET OUT OF WORK. TOYOTA AND SUBARU WILL LOSE BUSINESS IF THIS IS NOT ADDRESSED. TOO MANY OF THESE ACCOUNTS ARE ARISING. SOMETHING NEEDS TO BE DONE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TAKATA RECALL 2,000 MILES PAST WARRANTY, THE CHECK ENGINE AND TRACTION CONTROL LIGHTS CAME ON AND LOST POWER. NOT SURE IF IT HAPPENED WHILE I WAS STOPPED OR IN TRANSIENT. IT WAS EARLY IN THE MORNING ON MY WAY TO WORK AND I HAD JUST STOPPED AT A GAS STATION TO GET A CUP OF COFFEE. TOYOTA CHANGED OUT THE COMPUTER FREE OF CHARGE BUT THE PROBLEM IS STILL EXISTING. WHICH MEANS IT'S AN INTERNAL ENGINE/ TRANSMISSION ISSUE. THE RIGHT REAR TAIL LIGHT COLLECTS CONDENSATION TOO. ALTHOUGH IT IS NOT PRESENT CURRENTLY IN THE PHOTO. IT IS PRESENT AFTER EVERY WASH OR HEAVY RAIN. THE LEFT WINDOW SEAL ROLLING UP AND NOT SEALING PROPERLY. I KNOW THEIR ARE MANY MORE PEOPLE WITH THESE EXACT SAME ISSUES, AS I HAVE READ ONLINE BUT THERE ARE NO RECALLS OR SUPPORT FROM TOYOTA TO RESOLVE THESE ISSUES AT THIS MOMENT.