NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
34 reportsClear category filter114,120 miles · Jan 8, 2015
Engine
I STARTED MY CAR UP AND IT SOUNDED EXTREMELY ROUGH AND THE CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR TO A SERVICE CENTER TO GET OIL CHANGED, COOLANT CHANGED, FUEL SYSTEM CLEANED AND TO GET AN OVERALL CHECK DONE. THEY WERE UNSURE OF THE ISSUE AND I TOOK THE CAR TO THE DEALERSHIP WHERE A DIAGNOSTIC TEST WAS DONE AND IT READ THAT …
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I STARTED MY CAR UP AND IT SOUNDED EXTREMELY ROUGH AND THE CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR TO A SERVICE CENTER TO GET OIL CHANGED, COOLANT CHANGED, FUEL SYSTEM CLEANED AND TO GET AN OVERALL CHECK DONE. THEY WERE UNSURE OF THE ISSUE AND I TOOK THE CAR TO THE DEALERSHIP WHERE A DIAGNOSTIC TEST WAS DONE AND IT READ THAT THERE WAS AN ISSUE WITH THE TIMING CHAIN. AFTER READING ON HERE AND ONLINE I SEE THIS IS A COMMON ISSUE WITH THIS CAR. *TR
NHTSA ODI #10670852
Mileage unknown · Nov 11, 2014
Electrical SystemEngineSteering
I PURCHASED THE VEHICLE IN MARCH 2014. ON 7/17/2014 THE IGNITION SWITCH WAS REPLACED AT ASHEVILLE CHEVROLET IN ASHEVILLE NC. I HAD NOT HAD ANY ISSUES WITH THE IGNITION AT THAT TIME. ON 11/3/14 THE CAR STALLED WHILE I WAS DRIVING. I TOOK IT THE DEALERSHIP ON 11/5/14. THE DEALERSHIP KEPT THE CAR FOR 11/5 AND 11/6 AND REPLACED TH…
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I PURCHASED THE VEHICLE IN MARCH 2014. ON 7/17/2014 THE IGNITION SWITCH WAS REPLACED AT ASHEVILLE CHEVROLET IN ASHEVILLE NC. I HAD NOT HAD ANY ISSUES WITH THE IGNITION AT THAT TIME. ON 11/3/14 THE CAR STALLED WHILE I WAS DRIVING. I TOOK IT THE DEALERSHIP ON 11/5/14. THE DEALERSHIP KEPT THE CAR FOR 11/5 AND 11/6 AND REPLACED THE IGNITION COIL AND SPARK PLUGS AND STATED THAT IS NEEDED A MAP SENSOR REPAIRED. THEY VERBALLY INFORMED ME THAT THEY CHECKED THE IGNITION SWITCH AGAIN AND CHECKED THE FUEL PUMP FOR LEAKAGE (WHICH WAS ANOTHER RECALL). I DROVE THE CAR HOME ON 11/6/14 AND IT STALLED AGAIN WITHIN 20 MINUTES. I CALLED THE DEALERSHIP BACK ON 11/7/14 AND WAS INFORMED THAT TECHNICIAN THAT WORKED ON IT WAS NOT THERE AND THEY WOULD CALL ME BACK ON MONDAY (11/10). ON 11/10 I TALKED WITH THE DEALERSHIP AGAIN AND WAS INFORMED THAT THE TECHNICIAN THAT WORKED ON THE CAR WAS FIRED ON 11/7 AND I COULD BRING IT BACK IN FOR THEM TO CHECK IT. I TOOK THE CAR TO ANOTHER MECHANIC ON 11/10 WHO COULD NOT DO ANY WORK AS THE COMPUTER NEEDED TO BE "FLASHED" AS IT HAD NOT BEEN RESET WHEN WORK WAS DONE BY THE DEALER WHICH PREVENTED THEM FROM IDENTIFYING ANY ISSUES THAT MAY EXIST. I BROUGHT IT BACK IN ON 11/11 AND INFORMED THEM THAT THE CAR IS STILL STALLING WITH THE EXACT SAME ISSUE THAT I BROUGHT IT IN ON 11/5. THE DEALERSHIP COULD NOT CONFIRM THAT ANYTHING WAS EVER CHECKED REGARDING THE IGNITION SWITCH REPLACEMENT AND STATED THAT THE ALREADY REPLACED THE RECALLED IGNITION SWITCH. THEY FURTHER REFUSED TO RESET THE COMPUTER AND DENIED THE NEED FOR ANY FURTHER WORK. THE VEHICLE CONTINUES TO STALL WHEN THE CAR IS DRIVING AND THE DEALER IS WELL AWARE OF THIS ISSUE THOUGH THEY REFUSE TO TAKE ANY ACTION. *TR
NHTSA ODI #10654154
51,950 miles · Oct 30, 2014
Electrical SystemEngineVehicle Speed Control
ON JUNE 7, 2014, THE VEHICLE WOULD NOT STOP RUNNING. I TOOK IT TO A NEARBY CARE CARE CENTER WHERE THEY STOPPED IT. THE RECALL ESTABLISHMENT (ZIMBRICK BUICK-SATURN) TOLD THEM TO HAVE THE VEHICLE TOWED TO THEIR ESTABLISHMENT. THEY KEPT THE VEHICLE UNTIL JUNE 26TH TRYING TO REPLACE THE SWITCH AND START THE VEHICLE. THEY CHARGED TH…
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ON JUNE 7, 2014, THE VEHICLE WOULD NOT STOP RUNNING. I TOOK IT TO A NEARBY CARE CARE CENTER WHERE THEY STOPPED IT. THE RECALL ESTABLISHMENT (ZIMBRICK BUICK-SATURN) TOLD THEM TO HAVE THE VEHICLE TOWED TO THEIR ESTABLISHMENT. THEY KEPT THE VEHICLE UNTIL JUNE 26TH TRYING TO REPLACE THE SWITCH AND START THE VEHICLE. THEY CHARGED THE CAR CARE CENTER "JUMP STARTED" THE VEHICLE IN A WRONGFUL MANNER AND THAT CAUSED A COMPUTER TO FAIL. I HAVE A SWORN STATEMENT THAT IT WAS NOT JUMP STARTED. THEY EVENTUALLY REPLACED THE COMPUTER WITH A USED CADILLAC PART AND CHARGED ME $1288.41. THE ENTIRE PROCESS WAS CAUSED BY A DEFECTIVE IGNITION SWITCH AND INCOMPETENCE IN REPAIRING THE VEHICLE. I DON'T BELIEVE I SHOULD BE REQUIRED TO PAY THE AMOUNT REQUESTED AND SEEK COMPENSATION. *TR
NHTSA ODI #10651455
80,000 miles · Oct 20, 2014
Engine
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, AN ABNORMAL NOISE WAS EMITTING FROM THE FRONT OF THE VEHICLE AS THE VEHICLE STARTED TO MAKE A JERKING MOTION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TIM…
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TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, AN ABNORMAL NOISE WAS EMITTING FROM THE FRONT OF THE VEHICLE AS THE VEHICLE STARTED TO MAKE A JERKING MOTION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF RECALL UNDER NHTSA CAMPAIGN NUMBER: 07V519000 (ENGINE AND ENGINE COOLING). HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #10648739
90,000 miles · Aug 3, 2014
Air BagsElectrical SystemEngine
SATURN ION IGNITION SWITCH HAS BEEN REPLACED TWICE & MY CAR STILL DOES THE KEY STICKS, DOORS WON'T UNLOCK BUT NOW AFTER DEALER DID WORK THE AIR BAGS OFF AND MISFIRE #3 CYLINDER & SHIFTER LOOSE & SHIFTER HANDLE JIGGLES OUT OF PLACE. TIMELINE: MAY 7 2014 ORDERED IGNITION SWITCH MARK CHRISTOPHER CHEVROLET MAY 18 KEY STUCK IGNI…
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SATURN ION IGNITION SWITCH HAS BEEN REPLACED TWICE & MY CAR STILL DOES THE KEY STICKS, DOORS WON'T UNLOCK BUT NOW AFTER DEALER DID WORK THE AIR BAGS OFF AND MISFIRE #3 CYLINDER & SHIFTER LOOSE & SHIFTER HANDLE JIGGLES OUT OF PLACE. TIMELINE: MAY 7 2014 ORDERED IGNITION SWITCH MARK CHRISTOPHER CHEVROLET MAY 18 KEY STUCK IGNITION DOORS WOULDN'T UNLOCK - FINALLY ABLE PULL KEY OUT BUT CAR WAS STILL RUNNING WITHOUT KEY TOWED TO MCC CAR NOT SAFE TO DRIVE, MAY 19 4:35PM RECEIVED CALL FROM SERVICE MANAGER STATING CAR IS THERE & PART STILL BACK ORDERED. FROM MAY 19 2014 UNTIL JULY 27 THEY HAD MY CAR. BUT JUNE 4TH STOPPED BY DEALERSHIP AFTER RECEIVING A PARKING TICKET ON MY PLATE #. THE DEALERSHIP TOLD ME MY CAR WAS NEVER TOWED TO THEM. . FOLLOWING DAY THEY CALLED SAID IT WAS THERE. I KEPT CALLING FOR UPDATES OVER NEXT 2 MONTHS NO ONE CALLED ME BACK THAT WAS BECAUSE SERVICE WRITER QUIT & MY PAPERWORK CAR ETC WAS LOST AGAIN. MY CAR IS IN WORSE CONDITION NOW . I'M PERPLEXED AT SITUATION THAT GM ALLOWS DEALERSHIPS GIVE CUSTOMER CAR WAS ALLEGEDLY REPAIRED BACK IN WORSE CONDITION WHERE IS THE MORAL COMPASS I REALLY FEEL UNSAFE & SCARED I MAY CAUSE AN ACCIDENT & HURT SOME INNOCENT PERSON BECAUSE OF MY CAR NOT BEING FIXED PROPERLY. MCC HAS ACKNOWLEDGED CAR ISN'T FIXED RIGHT THEY BACKORDERED SHIFTER BECAUSE THEY SAY THAT'S THE NEW PROBLEM STEMMING FROM IGNITION SWITCH RECALL.... IT'S BEEN PAINFUL AND TIRING STRUGGLE PLUS MY CAR IS WORTH NOTHING NOW 7502.00 3 MONTHS AGO KELLY BLUE BOOK.... NOW THEY WON'T EVEN GIVE ME 3000.00 I'M ALMOST READY TO GIVE UP & JUST TAKE THE LOSS OF MONEY BECAUSE THEY DON'T CARE ABOUT ME, YOU OR ANYONE ON THE ROAD ... HAVING A CONGRESSIONAL INVESTIGATION DID NOTHING BUT INSIGHT THE DEALERSHIPS TO BECOME RUDE & ACCUSE CUSTOMERS OF "WANTING 10YEARS CARS FIXED FOR FREE" QUOTE FROM THE SERVICE MANAGER AT MCC. VERY CONDESCENDING & DISRESPECTFUL. *TR
NHTSA ODI #10618518
93,000 miles · Jul 18, 2014
Engine
MY SATURN HAD BEEN IDLING ROUGHLY FOR ABOUT A WEEK. I CHECKED THE OIL IT SEEMED LOW AND I PUT MORE OIL IN. IT SEEMED A LITTLE BETTER. THE CHECK OIL LIGHT HAS NEVER COME ON IN THIS CAR. AFTER TAKING THE CAR DOWN AND BACK TO MY PARENTS IT WOULD NOT TURN ON. TWO CAR DEALERS HAVE TOLD ME IT IS THE TIMING CHAIN AND THAT IT NEEDED A …
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MY SATURN HAD BEEN IDLING ROUGHLY FOR ABOUT A WEEK. I CHECKED THE OIL IT SEEMED LOW AND I PUT MORE OIL IN. IT SEEMED A LITTLE BETTER. THE CHECK OIL LIGHT HAS NEVER COME ON IN THIS CAR. AFTER TAKING THE CAR DOWN AND BACK TO MY PARENTS IT WOULD NOT TURN ON. TWO CAR DEALERS HAVE TOLD ME IT IS THE TIMING CHAIN AND THAT IT NEEDED A NEW ENGINE WITH PARTS AND LABOR 25,00.00 DOLLARS. I BOUGHT THE CAR IN 2011 IN OCTOBER. I NOW HAVE A CAR I HAVE TO KEEP MAKING PAYMENTS ON TO KEEP MY CREDIT RATING SAFE BUT I CAN'T DRIVE. SO FAR GMC AND THE DEALERS HAVE BEEN UNHELPFUL WITH GETTING MY CAR REPAIRED. I CAN'T AFFORD 2500. DOLLARS. I WENT TO THE BBB AND WAS TOLD THAT MY CAR AGED OUT OF THE COMPLAINT SYSTEM. I HAVEN'T HAD THIS CAR 5 YEARS AND IT HASN'T REACHED 100,00.00 MILES AND IT IS UNUSABLE WITH A REPAIR THAT IS MORE THAN IT IS CURRENTLY WORTH. *TR
NHTSA ODI #10614563
128,000 miles · Jun 27, 2014
Engine
HELLO, THIS VEHICLE IS UNDER RECALL AND I HAVE RECEIVED NOTICES SINCE MARCH 2014 ABOUT THE RECALL. HOWEVER, IT DOESN'T SEEM THAT SATURN/GM IS TAKING THIS RECALL SERIOUSLY, AS I HAVE CALLED THEM 3 TIMES TO SEE IF I COULD GET IT FIXED AND SO FAR THEY HAVE SAID THEY CAN'T FIX IT. WHEN I CALLED BACK IN MARCH, THEY SAID THAT THEY WE…
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HELLO, THIS VEHICLE IS UNDER RECALL AND I HAVE RECEIVED NOTICES SINCE MARCH 2014 ABOUT THE RECALL. HOWEVER, IT DOESN'T SEEM THAT SATURN/GM IS TAKING THIS RECALL SERIOUSLY, AS I HAVE CALLED THEM 3 TIMES TO SEE IF I COULD GET IT FIXED AND SO FAR THEY HAVE SAID THEY CAN'T FIX IT. WHEN I CALLED BACK IN MARCH, THEY SAID THAT THEY WERE WAITING ON A PART AND SHOULD HAVE THE PARTS BY MID-APRIL. I WAS FINE WITH THAT, AND WAS TOLD TO DRIVE WITH JUST THE KEY (NO EXTRA WEIGHT). THEY SAID I WAS PUT ON A LIST, AND THEY WOULD CALL ME WHEN THEY HAD THE PARTS. I WAS FINE WITH THIS AS I HAD NEVER HAD ANY TROUBLE WITH THE ENGINE LOSING POWER, BUT OF COURSE WANT TO GET IT FIXED IF THERE ARE PROBLEMS. THAT WAS NOW OVER 3 MONTHS AGO, AND I HAVE NOT HEARD ANYTHING FROM SATURN/GM. GMS NOTICE SAID TO CONTACT THE NHTSA IF I'M NOT SATISFIED WITH GMS RESPONSE TO THE RECALL, SO THAT IS WHAT I'M DOING. I INITIALLY CONTACTED GM'S CUSTOMER ASSISTANCE CENTER BACK IN MARCH, AND THEY TOLD ME TO CONTACT MY LOCAL DEALER, WHO IS BILLION AUTO IN IOWA CITY, IOWA (HTTP://WWW.IOWACITYCHEVYCADILLAC.COM/). I'M ASSUMING THAT I'M STILL ON THEIR LIST, AND GM HAS NOT PROVIDED THEM WITH THE PARTS, OR THEY HAVE SO MANY VEHICLES TO FIX THAT I'M JUST TOO FAR DOWN ON THE LIST TO GET IT FIXED IN A REASONABLE TIME. I'M JUST WRITING THIS AS A COMPLAINT AGAINST GM AND HOW I DON'T FEEL THAT THEY ARE TAKING THE RECALL SERIOUSLY IF WE HAVE TO WAIT OVER 4 MONTHS TO GET OUR VEHICLES FIXED. I HAVE TO CONTINUE TO DRIVE THIS VEHICLE DAILY, AS IT IS MY ONLY VEHICLE. ALSO, I SHOULD MENTION THAT THE VEHICLE IS REGISTERED UNDER MY FATHER'S NAME, LARRY PERROTT, WHICH IS WHY THE CONTACT INFORMATION IS DIFFERENT THAN THE VEHICLE REGISTRATION INFORMATION. I'M NOT SURE WHAT I'D HOPE THE NHTSA CAN DO, BUT I JUST THOUGHT IT WAS WORTH GETTING THIS ON THE RECORD THAT I'M UNHAPPY WITH THE WAY GM IS HANDLING THE RECALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10606452
137,000 miles · Jun 8, 2014
Electrical SystemEngine
I RECEIVED A RECALL NOTICE FOR MY 2007 SATURN ION IN MARCH 2014. THE RECALL NOTICE IS FOR THE IGNITION SWITCH, IGNITION LOCK CYLINDER AND IGNITION KEY. I CALL MY LOCAL GM DEALERSHIP AND WAS TOLD THAT THEY WERE REPAIRING CARS AS THE PARTS CAME IN AND I WAS PUT ON A LIST. THEY TOLD ME THE PARTS SHOULD BE ABOUT 2 WEEKS AND I WOU…
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I RECEIVED A RECALL NOTICE FOR MY 2007 SATURN ION IN MARCH 2014. THE RECALL NOTICE IS FOR THE IGNITION SWITCH, IGNITION LOCK CYLINDER AND IGNITION KEY. I CALL MY LOCAL GM DEALERSHIP AND WAS TOLD THAT THEY WERE REPAIRING CARS AS THE PARTS CAME IN AND I WAS PUT ON A LIST. THEY TOLD ME THE PARTS SHOULD BE ABOUT 2 WEEKS AND I WOULD RECEIVE A CALL. I CALLED 2 WEEKS LATER AND THE DEALERSHIP STILL HADN'T RECEIVED THE PARTS TO FIX THE RECALL AND IN APRIL 2014 I RECEIVED ANOTHER RECALL NOTICE FROM GM TO HAVE THE REPAIRS TO MY CAR. I THEN CALLED THE DEALERSHIP AGAIN TO CHECK ON THE STATUS OF THE PARTS AND THEY STILL DIDN'T HAVE THEM. WEEKS LATER I BROUGHT MY CAR IN TO HAVE SOME WORK DONE ON MY CAR AND I ASKED ABOUT THE RECALL AND THEY TOLD ME IT SHOULD BE ANOTHER COUPLE WEEKS. I CALLED BACK IN 2 WEEKS AND WAS TOLD THEY STILL DIDN'T HAVE THE PARTS. I CALLED BACK IN ANOTHER 2 WEEKS AND WAS TOLD THE PROTOCALL FOR THE RECALL HAD CHANGED AND THAT THEY WERE ORDERING THE PARTS BASED ON THE VEHICLE VIN AND IT WAS A CAR BY CAR BASIS. SO I ORDERED MY PARTS THIS WAY AROUND THE END OF APRIL. IT IS NOW JUNE I STILL HAVEN'T HAD MY CAR FIXED AND JUST RECEIVED A NOTICE FROM GM THAT I HAVEN'T HAD THE REPAIRS TO MY CAR. I CALLED THE DEALERSHIP AGAIN AND THEY STILL DON'T HAVE THE PARTS. IT HAS BEEN 3 MONTHS SINCE MY FIRST RECALL NOTICE AND STILL HAVEN'T HAD MY CAR REPAIRED. I AM SO UPSET AT THE WAY THIS WHOLE SITUATION HAS BEEN HANDLED AND I FIND IT UNACCEPTABLE. *TR
NHTSA ODI #10596891
76,669 miles · May 23, 2014
Air BagsElectrical SystemEngine
3/2014 RECALL LETTER 14063, 4/2014 2ND RECALL LETTER,4/11/2014 CAR TO DEALER,5/16/2014 IGNITION REPLACED, "REPAIR OTHER IGNITION" ACCELERATOR PEDAL,THROTTLE BODY,FUEL INDUCTION SENSOR, THROTTLE BODY SENSOR, QUOTED $560.00,CHARGED $634.29, GM PROMISED PRICE ASSISTANCE "REPAIR OTHER IGNITION-HAVE NOT HONORED THEIR WORD. PICKED UP …
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3/2014 RECALL LETTER 14063, 4/2014 2ND RECALL LETTER,4/11/2014 CAR TO DEALER,5/16/2014 IGNITION REPLACED, "REPAIR OTHER IGNITION" ACCELERATOR PEDAL,THROTTLE BODY,FUEL INDUCTION SENSOR, THROTTLE BODY SENSOR, QUOTED $560.00,CHARGED $634.29, GM PROMISED PRICE ASSISTANCE "REPAIR OTHER IGNITION-HAVE NOT HONORED THEIR WORD. PICKED UP CAR 5/16/2014 ON 5/20/2014 <100 MILES ENCOUNTERED SAME ISSUE. 5/22/2014 CAR RETURNED -TO DEALER, KEY STUCK IN IGNITION, SERVICE MGR WITNESSED ISSUE, CLAIMS - SOLENOID @GEARSHIFT TO IGNITION NOT REGISTERING PARK, STATES"I HAVE SEEN A LOT OF THESE RECALLS, GM IS GOING TO REPLACE ANYTHING REMOTELY CONNECTED TO THIS RECALL BUT IS "CUSTOMER BILL". SOLENIOD QUOTE $400.00 ADDITIONAL TO $634.29. I AM INCLINED TO BELIEVE IF IT IS "REMOTELY CONNECTED" IT SHOULD BE INCLUDED IN THIS RECALL. I FIRMLY BELIEVE GM HAS EMPLOYED THIS "OTHER THAN IGNITION" STRATEGY TO RECOUP THEIR LOSSES ON THE BACK END BY EMPLOYING THIS "CUSTOMER BILL" PHRASE. THE DEALER HAS NOT SHOWN ANY OF THE PARTS THAT WERE REPLACED OR ANY EVIDENCE TO SUPPORT THEIR CLAIM.I WELCOME THE OPPORTUNITY TO SHARE MY EXPERIENCE IN GREAT DETAIL WITH THE NHTSA AND ANY CONGRESSIONAL COMMITTE THAT IS DESIGNATED TO INVESTIGATE THIS GM RECALL.
NHTSA ODI #10593604
59,000 miles · Apr 4, 2014
Engine
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE HE ATTEMPTED TO MERGE INTO TRAFFIC AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED THE LOCAL MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE …
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TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE HE ATTEMPTED TO MERGE INTO TRAFFIC AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED THE LOCAL MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 59,000.
NHTSA ODI #10577305
Official recalls
5Apr 10, 2014
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Consequence & remedy
Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
Mar 31, 2014
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
Feb 10, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Sep 19, 2012
General Motors (GM) is recalling certain model year 2007 Chevrolet Equinox and Pontiac Torrent vehicles originally sold or currently registered in Arizona, California, Nevada, and Texas; model year 2007 Chevrolet Cobalt, Pontiac G5, and Saturn ION vehicles originally sold, or currently registered in, Arizona, California, Florida, Nevada, or Texas; model year 2008 Chevrolet Cobalt and Pontiac G5 vehicles originally sold, or currently registered in, Arizona; and model year 2009 Chevrolet Cobalt and Pontiac G5 vehicles originally sold, or currently registered in, Arkansas, Arizona, California, Nevada, Oklahoma, or Texas. Some of these vehicles have a condition in which the plastic supply or return port on the fuel pump module may crack, which could cause a fuel leak.
Consequence & remedy
Consequence: Fuel leakage in the presence of an ignition source may result in a fire.
Remedy: GM will notify owners, and dealers will replace the fuel pump module, free of charge. Notification to owners began on on November 21, 2012. Owners were instructed to not bring their vehicles in for repair until January 2013. Owners may contact General Motors at 1-800-521-7300.
Oct 29, 2009
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2006 CHEVROLET COBALT AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA AND NEVADA; AND MODEL YEAR 2007 CHEVROLET COBALT, PONTIAC G5 AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA, CALIFORNIA, FLORIDA, NEVADA AND TEXAS. THE PLASTIC SUPPLY OR RETURN PORT ON THE MODULAR RESERVOIR ASSEMBLY MAY CRACK. IF EITHER OF THESE PORTS DEVELOPS A CRACK, FUEL WILL LEAK FROM THE AREA. IF THE CRACK BECOMES LARGE ENOUGH, FUEL MAY BE OBSERVED DRIPPING ONTO THE GROUND AND VEHICLE PERFORMANCE MAY BE AFFECTED.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL PUMP MODULE FREE OF CHARGE. A SPECIAL COVERAGE WILL BE IMPLEMENTED IN THE SAME TIME FRAME FOR MODEL YEAR 2006 VEHICLES REGISTERED IN ALABAMA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA, TENNESSEE AND TEXAS AND MODEL YEAR 2007 VEHICLES REGISTERED IN: ALABAMA, ARKANSAS, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA AND TENNESSEE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 4, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876 AND PONTIAC AT 1-800-620-7668 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA11014 · Electric Power Steering Failure
Opened Sep 29, 2011 · Closed Apr 15, 2014
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Additional source detail variants (2)
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
RQ10004 · Electric Power Steering Failure
Opened Dec 15, 2010 · Closed Oct 5, 2011
Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Additional source detail variants (2)
Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Steering
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
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