NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
215 reportsClear category filter83,000 miles · Apr 2, 2012
Electrical SystemSteering
FIRST OFF THE CAR STARTED SPUTTERING, WHEN STOPPED TO FILL WITH GAS WONT RESTART FOR SEVERAL MINUTES, HAS JUST DIED IN THE MIDDLE OF TRAFFIC FOR NO REASON. MAIN CONCERN NOW IS THE CONSTANT LOSS OF POWER STEERING, FIRST HAPPENED TO MY WIFE ON THE INTERSTATE WITH OUR 2 YOUNG GRANDCHILDREN AT 65 TO 70 MILES AN HOUR, IT JUST QUIT W…
Read full complaint
FIRST OFF THE CAR STARTED SPUTTERING, WHEN STOPPED TO FILL WITH GAS WONT RESTART FOR SEVERAL MINUTES, HAS JUST DIED IN THE MIDDLE OF TRAFFIC FOR NO REASON. MAIN CONCERN NOW IS THE CONSTANT LOSS OF POWER STEERING, FIRST HAPPENED TO MY WIFE ON THE INTERSTATE WITH OUR 2 YOUNG GRANDCHILDREN AT 65 TO 70 MILES AN HOUR, IT JUST QUIT WORKING SCARED THE CRAP OUT OF HER SHE HAS 3 HEART ATTACKS ALREADY AND AM VERY SURPRISED IT DIDN'T HAPPEN THEN!!! IT HAS BEEN GETTING MORE AND MORE CONSTANT AS OF LATE, EVERY 10 TO 15 MINUTES IF YOUR LUCKY SOMETIMES A LOT QUICKER, YOU HAVE TO TURN THE CAR OFF THEN IT WOKS HOWEVER MANY MINUTES THEN MAKES A CLICKING NOISE THEN THE ALARM CHIMES AND BOOM NO STEERING AGAIN. THE CHEVY COBALT (SAME STEERING UNIT AND PONTIAC G6) HAVE HAD RECALLS FOR THIS EXACT PROBLEM SO WHY HASN'T GM STEPPED UP TO THE PLATE AND FIXED THESE CRAPPY ION 3'S. *TR
NHTSA ODI #10453885
70,000 miles · Mar 9, 2012
Electrical System
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE STARTED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE PASS LOCK SYSTEM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO …
Read full complaint
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE STARTED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE PASS LOCK SYSTEM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 73,000.
NHTSA ODI #10450881
55,000 miles · Jan 8, 2012
Electrical SystemSteeringSuspension
THE ELECTRIC STEERING KEEPS GOING OUT AND TOOK IT TO AN AUTHORIZED SATURN DEALER AND THEY SAID THAT THE WOULD HAVE TO CHECK IT TO SEE WHY ITS GOING OUT AS THERE HAS BEEN RECALLED ON THE ELECTRIC STEERING IN THE PONTIAC G6 WHICH HAS THE SAME PROBLEM AND CARRIES THE SAME SYSTEM AND THE DEALER TOLD ME IF ITS NOT THE MOTOR I HAVE T…
Read full complaint
THE ELECTRIC STEERING KEEPS GOING OUT AND TOOK IT TO AN AUTHORIZED SATURN DEALER AND THEY SAID THAT THE WOULD HAVE TO CHECK IT TO SEE WHY ITS GOING OUT AS THERE HAS BEEN RECALLED ON THE ELECTRIC STEERING IN THE PONTIAC G6 WHICH HAS THE SAME PROBLEM AND CARRIES THE SAME SYSTEM AND THE DEALER TOLD ME IF ITS NOT THE MOTOR I HAVE TO PAY 97.50 FOR THEM TO FIND OUT ITS NOT THE MOTOR IN THE STEERING PLUS WHAT IT COST TO FIX IT THERE HAS BEEN PROBLEMS WITH THE ELECTRIC STEERING THERE SHOULD BE A FULL RECALL ON ALL THE ONE THAT USES THE SAME PART WITH THE ONES THAT HAVE BEEN RECALLED ALL READY THIS IS A BIG SAFETY ISSUE AND GM SHOULD PAY TO CORRECT THE PROBLEM NOT CHARGE A CUSTOMER TO CHECK WHAT'S WRONG WITH IT AS THERE IS STILL SOME WARRANTY ON THE CAR THIS PROBLEM NEEDS FIXED AND I DON'T HAVE THE MONEY TO PAY OUT THE CAR ONLY HAS 55,600 MILES ON IT SHOULDN'T BE HAVING PROBLEMS LIKE THIS HOPE YOU CAN HELP WITH THIS ISSUE AND GET GM TO DO A RECALL ON THIS FOR THESES CARS POWER STEERING FAILURE LIKE THAT MAKES THE CAR HARD TO STEER. *TR
NHTSA ODI #10442846
Mileage unknown · Jan 7, 2012
Electrical SystemPower Train
THE CAR MADE A LOUD NOISE WHEN I PRESSED ON THE GAS. IT WOULD NOT ACCELERATE FAST ENOUGH FOR THE HIGHWAY AND THE SPEEDOMETER WAS NOT WORKING. I'M GUESSING THE CAR COULD GO AT MAX, 20MPH. THE SPEEDOMETER REMAINED ON 0 WHILE THE ACCELERATION HAD TO GO UP TO 3 OR 4 JUST TO KEEP THE CAR MOVING. THE CHECK ENGINE LIGHT WAS ON. …
Read full complaint
THE CAR MADE A LOUD NOISE WHEN I PRESSED ON THE GAS. IT WOULD NOT ACCELERATE FAST ENOUGH FOR THE HIGHWAY AND THE SPEEDOMETER WAS NOT WORKING. I'M GUESSING THE CAR COULD GO AT MAX, 20MPH. THE SPEEDOMETER REMAINED ON 0 WHILE THE ACCELERATION HAD TO GO UP TO 3 OR 4 JUST TO KEEP THE CAR MOVING. THE CHECK ENGINE LIGHT WAS ON. I TOOK THE CAR TO GM DEALERSHIP/CERTIFIED SATURN SERVICE RIGHT THEN, AND THEY CHARGED ME $360 TO REPLACE THE TRANSMISSION CONTROL MODULE. THE SERVICE GUY TOLD ME THAT WHEN MECHANICS FIRST DID THE ELECTRICAL DIAGNOSTIC CHECK, THE CAR FAILED 32 MARKERS, BUT WHEN THEY DID AN ELECTRICAL DIAGNOSTIC CHECK AFTER REPLACING THE TRANSMISSION CONTROL MODULE, THE RESULTS CONFIRMED THAT ALL THE CAR'S PROBLEMS HAVE BEEN FIXED. *TR
NHTSA ODI #10442806
Mileage unknown · Dec 8, 2011
Electrical System
2007 SATURN ION. CONSUMER STATES PROBLEM WITH VEHICLE IGNITION *TGW THE IGNITION LOCK CYLINDER AND HOUSING WERE REPLACED. *JB
NHTSA ODI #10439508
60,000 miles · Dec 6, 2011
Electrical System
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE PARKED, THE CONTACT ATTEMPTED TO TURN THE VEHICLE OFF NUMEROUS TIMES BUT THE KEY COULD NOT BE TURNED NOR RELEASED FROM THE IGNITION SWITCH. THE BATTERY WAS DISCONNECTED IN ORDER FOR THE ENGINE TO SHUT OFF BUT THE KEY REMAINED IN THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN AUTHO…
Read full complaint
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE PARKED, THE CONTACT ATTEMPTED TO TURN THE VEHICLE OFF NUMEROUS TIMES BUT THE KEY COULD NOT BE TURNED NOR RELEASED FROM THE IGNITION SWITCH. THE BATTERY WAS DISCONNECTED IN ORDER FOR THE ENGINE TO SHUT OFF BUT THE KEY REMAINED IN THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INFORMED THE CONTACT THAT THE IGNITION SYSTEM WOULD NEED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #10438710
Mileage unknown · Oct 14, 2011
Electrical System
WHEN I SHUT OFF MY CAR, THE IGNITION WILL NOT RELEASE THE KEY. THIS HAPPENS EVERY OTHER TIME I USE THE CAR. EXTREMELY FRUSTRATING. ALSO NEEDED TO REPLACE THE FRONT PASSENGER SIDE WHEEL BEARING ASSY. *TR
NHTSA ODI #10430186
Mileage unknown · Sep 24, 2011
Electrical SystemSteering
THE KEY STUCK IN THE IGNITION SWITCH, IN THE RUN POSITION. I COULD NOT SHUT THE CAR OFF. I HAD TO DISCONNECT THE BATTERY FROM THE COMPUTER ASSEMBLY TO SHUT THE CAR OFF. FORTUNATELY, AT THE TIME, THE CAR WAS UNDER WARRANTY. IF I WOULD HAVE HAD TO PAY FOR THE REPAIR THROUGH THE DEALER, THE COST WOULD HAVE BEEN IN EXCESS OF $500.0…
Read full complaint
THE KEY STUCK IN THE IGNITION SWITCH, IN THE RUN POSITION. I COULD NOT SHUT THE CAR OFF. I HAD TO DISCONNECT THE BATTERY FROM THE COMPUTER ASSEMBLY TO SHUT THE CAR OFF. FORTUNATELY, AT THE TIME, THE CAR WAS UNDER WARRANTY. IF I WOULD HAVE HAD TO PAY FOR THE REPAIR THROUGH THE DEALER, THE COST WOULD HAVE BEEN IN EXCESS OF $500.00. I AM FILING THIS COMPLAINT BECAUSE, NOW, A YEAR LATER AND AFTER THE CAR IS OUT OF WARRANTY, IT IS DISPLAYING THE SAME SYMPTOMS (DIFFICULTY REMOVING KEY FROM IGNITION AFTER SHUTTING ENGINE OFF) AS WERE EXPERIENCED BEFORE THE IGNITION LOCK ASSEMBLY FAILED LAST TIME. THIS PROBLEM, AFTER MUCH ON-LINE RESEARCH, IS AN ISSUE WITH SATURNS FROM 2005-2007. AS MOST INDIVIDUALS NOTED THAT THEY EXPERIENCED THE SAME PROBLEM, SIX MONTHS OR MORE AFTER REPLACING THE IGNITION LOCK CYLINDER, THROUGH THEIR DEALERSHIP. MECHANICS ARE NOTING THAT THE ASSEMBLY IS FAULTY, IN THAT EACH TIME THE KEY IS TURNED SMALL BITS OF METAL FROM THE KEY ARE FLAKING OFF INTO THE ASSEMBLY, CAUSING IT TO LOCK UP, TYPICALLY IN THE ON POSITION. THANKFULLY, FOR ME, THIS INCIDENT OCCURRED CLOSE TO HOME. THIS VEHICLE IS NO LONGER UNDER WARRANTY AND THE REPAIR I AM AGAIN ANTICIPATING WILL TAKE REPLACEMENT OF THE IGNITION LOCK ASSEMBLY. THIS IS SOMETHING I WILL BE DOING MYSELF OR SEEKING THE SERVICES OF A 'SHADE TREE' MECHANIC, AS I DO NOT HAVE THE FUNDS TO TAKE THE VEHICLE TO A GM DEALERSHIP FOR REPAIR. GIVEN THE NUMBER OF COMPLAINTS LISTED ON-LINE THROUGH EDMONDS AND OTHER CONSUMER COMPLAINT SITES, I FEEL THAT GM SHOULD BE TAKING RESPONSIBILITY FOR THE FAULTY PARTS AND A RECALL SHOULD BE ISSUED. THIS POOR ENGINEERING SHOULD NOT BE AN OUT OF POCKET EXPENSE FOR ANY CONSUMER. *TR THE CONSUMER ALSO STATED THE POWER STEERING FAILED. THE DEALER INFORMED THE CONSUMER, THE STEERING COLUMN NEEDED TO BE REPLACED. THE CONSUMER LEARNED A RECALL HAD BEEN ISSUED. HOWEVER, GM INFORMED HIM, THE VEHICLES WITH ELECTRIC POWER STEERING WAS COVERED. THE CONSUMER DISPUTED THAT, SAYING HIS VEHICLE DID HAVE ELECTRIC POWER STEERING. UPDATED 09/29/14
NHTSA ODI #10427049
36,125 miles · Aug 29, 2011
Electrical System
KEY STUCK IN IGNITION, CAR WILL NOT TURN OFF. KEY WILL ONLY TURN ON. CAR IS AT GM DEALER NOW AWAITING REPAIRS. THEY SAY IT NEEDS A NEW CYLINDER HOUSING, CYLINDER AND KEY. CAR HAS 57,800KM. ALSO IN THE PAST THE CAR SLIPPED OUT OF GEAR (1ST) EVEN WHEN THE EMERGENCY BRAKE IS ENGAGED. THE FIRST TIME IT ROLLED DOWN A DRIVEWAY A…
Read full complaint
KEY STUCK IN IGNITION, CAR WILL NOT TURN OFF. KEY WILL ONLY TURN ON. CAR IS AT GM DEALER NOW AWAITING REPAIRS. THEY SAY IT NEEDS A NEW CYLINDER HOUSING, CYLINDER AND KEY. CAR HAS 57,800KM. ALSO IN THE PAST THE CAR SLIPPED OUT OF GEAR (1ST) EVEN WHEN THE EMERGENCY BRAKE IS ENGAGED. THE FIRST TIME IT ROLLED DOWN A DRIVEWAY AND HIT THE MAIL BOX, WHICH DAMAGED TO BACK BUMPER. DEALER WOULD NOT CHECK INTO IT. CLAIMED IT WAS DRIVER ERROR. BS I HAVE DRIVEN A STANDARD VEHICLE FOR 35 YEARS IN HILLS. THIRD PROBLEM IS THE GEARS. THEY ARE TOO TIGHT. ALWAYS WAS DIFFICULT TO PUT INTO GEAR, SOMETIMES TO PUT IT INTO FIRST ONE MUST PUT IT IN REVERSE FIRST THEN PUT INTO 1ST GEAR. WHAT KIND OF NONSENSE IS THAT? COMPLAINED TO DEALER WITHIN THE FIRST YEAR. DEALER SAID OTHER CUSTOMERS HAVE COMPLAINED ABOUT THE TIGHT GEARS BUT THAT WAS THE WAY IT WAS BUILT AND TO WAIT AND SEE IF IT NATURALLY BECAME EASIER. FROM RESEARCHING THE INTERNET THE KEY GETTING STUCK AND NOT TURNING OFF APPEARS TO BE A COMMON PROBLEM. A RECALL SHOULD BE ISSUED AND GM SHOULD PAY FOR THE REPAIRS. *TR
NHTSA ODI #10422481
96,000 miles · Aug 26, 2011
Electrical System
TL* THE CONTACT OWNS A 2007 SATURN ION 3. THE CONTACT STATED THAT THE KEY HAD BECOME STUCK IN THE IGNITION AND THE VEHICLE WOULD NOT START. THE CONTACT WAS ABLE TO TURN THE KEY BUT THE VEHICLE WOULD NOT START AND THE DOORS WOULD NOT OPEN OR UNLOCK. THE VEHICLE WAS NOT INSPECTED. THE CONTACT SPOKE WITH THE DEALER AND WAS TOLD THA…
Read full complaint
TL* THE CONTACT OWNS A 2007 SATURN ION 3. THE CONTACT STATED THAT THE KEY HAD BECOME STUCK IN THE IGNITION AND THE VEHICLE WOULD NOT START. THE CONTACT WAS ABLE TO TURN THE KEY BUT THE VEHICLE WOULD NOT START AND THE DOORS WOULD NOT OPEN OR UNLOCK. THE VEHICLE WAS NOT INSPECTED. THE CONTACT SPOKE WITH THE DEALER AND WAS TOLD THAT THE FAILURE WAS COMMON BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 96,000.
NHTSA ODI #10421596
Official recalls
5Apr 10, 2014
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Consequence & remedy
Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
Mar 31, 2014
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
Feb 10, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Sep 19, 2012
General Motors (GM) is recalling certain model year 2007 Chevrolet Equinox and Pontiac Torrent vehicles originally sold or currently registered in Arizona, California, Nevada, and Texas; model year 2007 Chevrolet Cobalt, Pontiac G5, and Saturn ION vehicles originally sold, or currently registered in, Arizona, California, Florida, Nevada, or Texas; model year 2008 Chevrolet Cobalt and Pontiac G5 vehicles originally sold, or currently registered in, Arizona; and model year 2009 Chevrolet Cobalt and Pontiac G5 vehicles originally sold, or currently registered in, Arkansas, Arizona, California, Nevada, Oklahoma, or Texas. Some of these vehicles have a condition in which the plastic supply or return port on the fuel pump module may crack, which could cause a fuel leak.
Consequence & remedy
Consequence: Fuel leakage in the presence of an ignition source may result in a fire.
Remedy: GM will notify owners, and dealers will replace the fuel pump module, free of charge. Notification to owners began on on November 21, 2012. Owners were instructed to not bring their vehicles in for repair until January 2013. Owners may contact General Motors at 1-800-521-7300.
Oct 29, 2009
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2006 CHEVROLET COBALT AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA AND NEVADA; AND MODEL YEAR 2007 CHEVROLET COBALT, PONTIAC G5 AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA, CALIFORNIA, FLORIDA, NEVADA AND TEXAS. THE PLASTIC SUPPLY OR RETURN PORT ON THE MODULAR RESERVOIR ASSEMBLY MAY CRACK. IF EITHER OF THESE PORTS DEVELOPS A CRACK, FUEL WILL LEAK FROM THE AREA. IF THE CRACK BECOMES LARGE ENOUGH, FUEL MAY BE OBSERVED DRIPPING ONTO THE GROUND AND VEHICLE PERFORMANCE MAY BE AFFECTED.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL PUMP MODULE FREE OF CHARGE. A SPECIAL COVERAGE WILL BE IMPLEMENTED IN THE SAME TIME FRAME FOR MODEL YEAR 2006 VEHICLES REGISTERED IN ALABAMA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA, TENNESSEE AND TEXAS AND MODEL YEAR 2007 VEHICLES REGISTERED IN: ALABAMA, ARKANSAS, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA AND TENNESSEE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 4, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876 AND PONTIAC AT 1-800-620-7668 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA11014 · Electric Power Steering Failure
Opened Sep 29, 2011 · Closed Apr 15, 2014
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Additional source detail variants (2)
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
RQ10004 · Electric Power Steering Failure
Opened Dec 15, 2010 · Closed Oct 5, 2011
Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Additional source detail variants (2)
Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Steering
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Illustration