← New search

2005 Saturn Ion

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2005 Saturn Ion do not stand out strongly from the model-year median of 816.5.

About this comparison →

When problems were reported

Mileage at the reported incident

466 reports with mileage · 107 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 265 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 227 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 34 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

31 crash reports4 fire reports13 injury reports

Electrical System complaints

227 reports
Clear category filter
85,000 miles · Mar 13, 2014
Electrical System

I HAVE HAD A PROBLEM WITH MY KEY GETTING STUCK IN IGNITION FOR PAST YEAR. I WENT TO DEALER LAST YEAR AND THEY COULD NOT FIND WHAT WAS WRONG. NOW I KNOW THAT GM IS RECALLING CARS BECAUSE OF THIS ISSUE. I HAVE NOT YET RECEIVED A RECALL NOTICE AND UNTIL I DO I CANNOT REPAIR THE CAR. I CALLED A LOCAL GM DEALER-BOB JOHNSON CHEVY …

Read full complaint

I HAVE HAD A PROBLEM WITH MY KEY GETTING STUCK IN IGNITION FOR PAST YEAR. I WENT TO DEALER LAST YEAR AND THEY COULD NOT FIND WHAT WAS WRONG. NOW I KNOW THAT GM IS RECALLING CARS BECAUSE OF THIS ISSUE. I HAVE NOT YET RECEIVED A RECALL NOTICE AND UNTIL I DO I CANNOT REPAIR THE CAR. I CALLED A LOCAL GM DEALER-BOB JOHNSON CHEVY AND THEY STATED THEY ARE AWARE BUT GM ADVISED THEM NO PARTS UNTIL BEGINNING OF APRIL. THEN I RECEIVED A CALL LATER STATING THEY HAVE A IGNITION MODULE TO INSTALL AND IT WOULD COST ME $260 DOLLARS TO REPAIR VEHICLE. PLEASE LET ME KNOW HOW TO DO I FIND OUT IF MY CAR IS ON LIST AND GET THE NECESSARY REPAIRS. MY KEY IS STILL GETTING STUCK IN IGNITION [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10568979

60,000 miles · Mar 12, 2014
Electrical SystemElectronic Stability Control (esc)Exterior Lighting

IGNITION SWITCH RECOGNITION BEGAN TO DETERIORATE. WHEN TRYING TO START THE CAR, THE ANTI-THEFT WOULD COME ON. I WOULD HAVE TO WAIT HOURS. THIS WOULD HAPPEN IN COLD AND RAINY WEATHER. KEY WOULD GET LOCKED IN IGNITION WITH ACCESSORIES ON AND NOT GO OFF. BATTERY WOULD DIE. WHEN JUMPING THE CAR THE KEY WOULD STILL BE LOCKED IN T…

Read full complaint

IGNITION SWITCH RECOGNITION BEGAN TO DETERIORATE. WHEN TRYING TO START THE CAR, THE ANTI-THEFT WOULD COME ON. I WOULD HAVE TO WAIT HOURS. THIS WOULD HAPPEN IN COLD AND RAINY WEATHER. KEY WOULD GET LOCKED IN IGNITION WITH ACCESSORIES ON AND NOT GO OFF. BATTERY WOULD DIE. WHEN JUMPING THE CAR THE KEY WOULD STILL BE LOCKED IN THE ON POSITION AND BEGIN TURNING ON AND OFF VIOLENTLY AND RAPIDLY UNTIL KEY WAS ABLE TO BE REMOVED. CAR BLEW FUSE WHILE DRIVING ON HIGHWAY. MAX SPEED REDUCED TO 30 MPH. WHEN TURNING ON KEY WOULD BE 1/2 RECOGNIZED AND LIGHTS/ELECTRIC WOULD FLICKER ON AND OFF VIOLENTLY AND FUSES/COMPUTER HAD TO BE REPLACED/RESET. CAR DID THE LIGHT/ELECTRICAL ISSUE WHILE ON AND DRIVING, KEY WOULD NOT COME OUT OF IGNITION. CAR WAS TOWED BY PALMETTO CHEVY IN CONWAY SC, WHO DESPITE RECALL AND VEHICLE HISTORY REFUSE TO FIX THE CAR OR GIVE LOANER AS STATED ON WEBSITE. I HAVE BEEN CALLING SINCE 2008 ABOUT THE ISSUE. GM SAYS TAKE IT TO A DEALERSHIP BUT I HAVE TO PAY FOR ISSUES. CAR HAS BEEN TOWED ON TUESDAY 3/11/14 TO PALMETTO CHEVY, AFTER THEY TOLD ME THEY WOULD PICK IT UP BUT WERE A NO SHOW ON MONDAY 3/10/14. AGAIN, THEY REFUSE TO DO THE RECALL. STATING THEY FIND NOTHING WRONG WITH THE IGNITION. *TR

NHTSA ODI #10568880

148,318 miles · Mar 12, 2014
Electrical System

VEHICLE CONSISTENTLY WILL NOT START IN COLD WEATHER. I ALSO OWN A 2004 SATURN ION. VIN [XXX] I NEED TO KNOW IF MY AUTOMOBILES ARE SAFE FOR MY FAMILY TO TRAVEL IN. WE HAVE OWNED SATURNS FOR OVER 10 YEARS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10568711

Mileage unknown · Mar 3, 2014
Electrical SystemWheels

MY CAR WILL WONT START IT DID IT ONCE BEFORE AND IT STARTED 3 HOURS LATER. TODAY MY CAR STARTED 20MINUTES LATER. ITS NOT MY BATTERY BECAUSE EVERYTHING ELSE WORKS JUST WONT EVEN ATTEMPT TO TURN OVER. *TR

NHTSA ODI #10566748

94,000 miles · Feb 27, 2014
Electrical System

HAS HAPPENED AT APPROXIMATELY 10 TIMES OVER THE LAST 2 MONTHS WHEN STARTING THE CAR IN COLD WEATHER (APPROX 10 DEGREES FAHRENHEIT OR LESS) THE CAR FAILS TO START WHEN KEY IN IGNITION IS TURNED. ATTEMPTS TO START CAR IMMEDIATELY THEREAFTER FAIL TO START CAR. RADIO, LIGHTS, FAN, ETC, WILL TURN ON BUT CAR DOES NOT ATTEMPT TO STAR…

Read full complaint

HAS HAPPENED AT APPROXIMATELY 10 TIMES OVER THE LAST 2 MONTHS WHEN STARTING THE CAR IN COLD WEATHER (APPROX 10 DEGREES FAHRENHEIT OR LESS) THE CAR FAILS TO START WHEN KEY IN IGNITION IS TURNED. ATTEMPTS TO START CAR IMMEDIATELY THEREAFTER FAIL TO START CAR. RADIO, LIGHTS, FAN, ETC, WILL TURN ON BUT CAR DOES NOT ATTEMPT TO START. SECURITY LOCK SYMBOL AND CHECK ENGINE LIGHT STAY ON. IF 10 MINUTES TIME IS ALLOWED TO PASS, CAR WILL START ON FIRST ATTEMPT AND SECURITY LOCK SYMBOL AND CHECK ENGINE LIGHT DO NOT LIGHT UP. THERE HAVE BEEN 2 INSTANCES WHERE CAR DID NOT START AFTER TRYING FOR AN HOUR WITH WAITING 10 MINUTES BETWEEN STARTING ATTEMPTS. STARTER HAS BEEN REPLACED AS WELL AS IGNITION SWITCH. DOING RESEARCH ON THE WEB, THIS SEEMS TO BE COMMON PROBLEM WITH IONS AND SATURN HAD FAILED TO MAKE ANY RECOGNITION/SOLUTIONS TO THE PROBLEM. IT IS QUITE FRUSTRATING WAITING FOR 10 MINUTES IN YOUR CAR TO TRY TO START IT AGAIN WHEN TEMPS ARE BELOW ZERO DEGREES. *TR

NHTSA ODI #10566274

Mileage unknown · Feb 26, 2014
Electrical System

HTTP://WWW-ODI.NHTSA.DOT.GOV/VEHICLECOMPLAINT/INDEX.XHTML 2-26-14 @ 10:36 P.M. THE WEEK OF FEBRUARY 26, 2014 I HEARD ON THE NEWS THAT SATURN IONS (2005) HAVE RECALL - DEADLY INCIDENT MAY OCCUR DUE TO IGNITION - I CONTACTED GENERAL MOTORS TO CONFIRM AND GET ADDITIONAL INFORMATION AND INQUIRE WHY I WAS NOT NOTIFIED. THEY ADVI…

Read full complaint

HTTP://WWW-ODI.NHTSA.DOT.GOV/VEHICLECOMPLAINT/INDEX.XHTML 2-26-14 @ 10:36 P.M. THE WEEK OF FEBRUARY 26, 2014 I HEARD ON THE NEWS THAT SATURN IONS (2005) HAVE RECALL - DEADLY INCIDENT MAY OCCUR DUE TO IGNITION - I CONTACTED GENERAL MOTORS TO CONFIRM AND GET ADDITIONAL INFORMATION AND INQUIRE WHY I WAS NOT NOTIFIED. THEY ADVISED THAT A LETTER WILL BE SENT OUT IN APRIL - MORE THAN 30 DAYS FROM TODAY. WHY MUST SOMEONE WAIT OVER 30 DAYS TO BE ADVISED THERE MAY BE AN INCIDENT WITH YOUR CAR THAT MAY CAUSE YOUR LIFE OR THAT OF SOMEONE ELSE, AND WAIT THAT LONG TO BE GIVEN ANY INFORMATION THAT THE CAR OWNER MAY DO TO POSSIBLY LESSEN THE CHANCES OF AN INCIDENT TO OCCUR. I WOULD THINK THAT THE MONEY OUR GOVERNMENT GAVE THE AUTO INDUSTRY WOULD BE ABLE TO COVER A SIMPLE LETTER OR POST CARD IF THEY ARE SO CASH POOR TO NOTIFY LOYAL CAR OWNERS OF A POSSIBLE PROBLEM AND NOT ROLL THE DICE AND HOPE ONE SURVIVES THE 30+ DAYS OF BEING NOTIFIED. I WOULD THINK THIS IS A CRIME! *TR

NHTSA ODI #10566194

31,000 miles · Feb 26, 2014
Electrical System

KEY WOULD NOT START CAR. CHECKED BATTERY, TOOK BATTERY TO AUTOZONE. CHECKED OUT GOOD. BOUGHT NEW BATTERY ANYWAY. REMOTE KEY NOT WORKING EXCEPT FOR OPENING TRUNK. CHANGED REMOTE BATTERY, STILL NOT WORKING. ORDERED NEW REMOTE PROGRAMMED BY FOY MOTORS. REMOTE NOW WORKING AS PROGRAMMED CAR CONTINUES TO HAVE DAYS OF KEY NOT STARTI…

Read full complaint

KEY WOULD NOT START CAR. CHECKED BATTERY, TOOK BATTERY TO AUTOZONE. CHECKED OUT GOOD. BOUGHT NEW BATTERY ANYWAY. REMOTE KEY NOT WORKING EXCEPT FOR OPENING TRUNK. CHANGED REMOTE BATTERY, STILL NOT WORKING. ORDERED NEW REMOTE PROGRAMMED BY FOY MOTORS. REMOTE NOW WORKING AS PROGRAMMED CAR CONTINUES TO HAVE DAYS OF KEY NOT STARTING CAR. CLICK ON UNLOCK, THEN LOCK, UNLOCK ETC. AFTER ABOUT 15 MINUTES, CAR WILL START AND WILL CONTINUE TO START FOR A COUPLE OF DAYS, THEN THE PROBLEM BEGINS AGAIN. AS I SEE IN THE SATURN RECALL ON THE INTERNET, THERE IS A PROBLEM WITH THE IGNITION IN THE SATURN ION, THIS HAS TO BE THE CAUSE. *TR

NHTSA ODI #10566007

100,000 miles · Feb 12, 2014
Electrical SystemSteering

MAKING A LEFT HAND TURN THE AUTOMOBILE SHUT OFF AND ON DASH DISPLAY READ PWR STEERING COOLANT THE CAR WAS DIFFICULT TO STEER TO THE SIDE OF THE ROAD. ONCE PULLED TO THE SIDE OF THE ROAD I TURNED THE KEY OVER AND INSTANTLY THE CAR WAS LIKE NEW DRIVING OK TILL I GOT HOME. GOOGLED THE PROBLEM AND SAW MANY POWER STEERING COMPLAINTS …

Read full complaint

MAKING A LEFT HAND TURN THE AUTOMOBILE SHUT OFF AND ON DASH DISPLAY READ PWR STEERING COOLANT THE CAR WAS DIFFICULT TO STEER TO THE SIDE OF THE ROAD. ONCE PULLED TO THE SIDE OF THE ROAD I TURNED THE KEY OVER AND INSTANTLY THE CAR WAS LIKE NEW DRIVING OK TILL I GOT HOME. GOOGLED THE PROBLEM AND SAW MANY POWER STEERING COMPLAINTS ON THE SATURN IONS. *TR

NHTSA ODI #10564028

9,200 miles · Jan 29, 2014
Electrical SystemSteering

POWER STEERING WARNING APPEARED AFTER STARTING CAR. IMMEDIATELY POWER STEERING SHUTDOWN WHICH CAUSED DIFFICULTY WITH STEERING AND CONTROLLING THE VEHICLE. *TR

NHTSA ODI #10562071

74,000 miles · Oct 26, 2013
Electrical System

WHEN ATTEMPTING TO START THE CAR, THE IGNITION SWITCH WOULD NOT TURN. AFTER A NUMBER OF ATTEMPTS, THE KEY BEING SHAKEN THE CAR WOULD START. I TOOK THIS CAR TO MECHANIC AND HE SAID THE IGNITION SWITCH NEEDS TO BE REPLACED. HE ALSO STATED THAT THEY HAVE SEEN A NUMBER OF ISSUES WITH THIS IGNITION AND SUGGESTED I CONTACT GM AND SEE …

Read full complaint

WHEN ATTEMPTING TO START THE CAR, THE IGNITION SWITCH WOULD NOT TURN. AFTER A NUMBER OF ATTEMPTS, THE KEY BEING SHAKEN THE CAR WOULD START. I TOOK THIS CAR TO MECHANIC AND HE SAID THE IGNITION SWITCH NEEDS TO BE REPLACED. HE ALSO STATED THAT THEY HAVE SEEN A NUMBER OF ISSUES WITH THIS IGNITION AND SUGGESTED I CONTACT GM AND SEE IF THERE IS A RECALL. AT TIMES IT WOULD TAKE 10 MINUTES BEFORE I COULD START THE CAR. *TR

NHTSA ODI #10549610

Official recalls

3

14V171000 · Electrical System:ignition

Apr 10, 2014

General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.

Consequence & remedy

Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.

Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.

14V153000 · Steering:electric Power Assist System

Mar 31, 2014

General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.

Consequence & remedy

Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.

14V047000 · Air Bags; Electrical System:ignition:switch

Feb 10, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GM’s recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.

Additional source detail variants (2)

Air Bags

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GM’s recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.

Electrical System:ignition:switch

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GM’s recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA11014 · Electric Power Steering Failure

Opened Sep 29, 2011 · Closed Apr 15, 2014

Status: closed (inferred from source dates) · Steering:electric Power Assist System

On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.

Additional source detail variants (2)

Steering:electric Power Assist System

On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.

Steering:electric Power Assist System

On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.

RQ10004 · Electric Power Steering Failure

Opened Dec 15, 2010 · Closed Oct 5, 2011

Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System

ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.

Additional source detail variants (2)

Steering:electric Power Assist System

ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.

Steering

ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.