NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
46 reportsClear category filterMileage unknown · Aug 29, 2003
Electrical System
I RECEIVED MY SAAB 9-3 BACK IN FEB 2003 AND HAVE EXPERIENCED NUMEROUS PROBLEMS WITH THE ONSTAR SYSTEM AS WELL AS THE ELECTRICAL SYSTEM (RADIO SND SID). THE ONSTAR COMPUTER HAS BEEN REBOOTED TWICE, THE SID HAS FINALLY BEEN REPLACED, HOWEVER, I STILL EXPERIENCE PROBLEMS WITH THE RADIO. PERIODICALLY, WHEN YOU START THE CAR, NOTHI…
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I RECEIVED MY SAAB 9-3 BACK IN FEB 2003 AND HAVE EXPERIENCED NUMEROUS PROBLEMS WITH THE ONSTAR SYSTEM AS WELL AS THE ELECTRICAL SYSTEM (RADIO SND SID). THE ONSTAR COMPUTER HAS BEEN REBOOTED TWICE, THE SID HAS FINALLY BEEN REPLACED, HOWEVER, I STILL EXPERIENCE PROBLEMS WITH THE RADIO. PERIODICALLY, WHEN YOU START THE CAR, NOTHING BUT STATIC COMES OUT OF THE SPEAKERS AND THE SYSTEM NEEDS TURNED OFF AND BACK ON TO CORRECT THE PROBLEM. ONE LAST ITEM I FORGOT TO MENTION. AFTER THE LAST REBOOT OF THE ONSTAR SYSTEM, I DISCOVERED THAT THE STEERING WHEEL CONTROLS NO LONGER WORK EXCEPT FOR THE VOLUMN AND CHANNEL CHANGER.*AK
NHTSA ODI #10036825
5,000 miles · Aug 20, 2003
Electrical System
I PICKED UP MY CAR ON FEBRUARY 24, 2003 AT NIGHT. THE NEXT MORNING I WAS TESTING THE CD PLAYER IN THE CAR AND IT WOULDNT WORK. SO I BROUGHT BACK THE CAR FOR THE FIRST TIME. THEY SAID THEY HAD TO FIX SOMETHING WITH THE COMPUTER. ABOUT 1 MONTH LATER MY WIFE WAS DRIVING MY 2 MONTH OLD SON AND THE CAR STALLED IN THE MIDDLE OF T…
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I PICKED UP MY CAR ON FEBRUARY 24, 2003 AT NIGHT. THE NEXT MORNING I WAS TESTING THE CD PLAYER IN THE CAR AND IT WOULDNT WORK. SO I BROUGHT BACK THE CAR FOR THE FIRST TIME. THEY SAID THEY HAD TO FIX SOMETHING WITH THE COMPUTER. ABOUT 1 MONTH LATER MY WIFE WAS DRIVING MY 2 MONTH OLD SON AND THE CAR STALLED IN THE MIDDLE OF THE HIGHWAY. WHILE I WAS TRYING TO BRING IT INTO SAAB IT STALLED ANOTHER 2 TIMES. THEY SAID THEY HAVE TO REPLACE SOME COMPUTER. ABOUT 1 MONTH LATER I STARTED NOTICING THAT I WAS HAVING SERIOUS PICKUP ISSUES. FOR EXAMPLE, IF I WAS ACCELERATING AFTER A RED LIGHT I COULD HIT THE GAS AS HARD AS POSSIBLE AND I STILL WOULDNT MOVE FOR A SOLID 2 SECONDS. THIS ALMOST BECAME DISASTROUS WHEN A TRUCK NEARLY HIT ME BECAUSE I COULDNT MOVE THE CAR. AGAIN I BROUGHT THE CAR IN AND AGAIN THEY REPLACED SOME COMPUTER. THIS TIME THEY SAID IT WAS AN ISSUE WITH THE FUEL INJECTOR SO THEY REPLACED THE ENTIRE COMPUTER. NOW ABOUT 2 WEEKS LATER THE CAR SEEMS TO BE HAVING THE FIRST STAGES OF THE SAME PROBLEM. IM TRYING TO GET OUT OF MY LEASE BUT SAAB SAYS THEY BELIEVE MY CAR IS FIXED. *AK
NHTSA ODI #10033177
1,930 miles · May 16, 2003
Electrical System
THE CAR STALLED ON ME UNDER NORMAL DRIVING CONDITIONS - TWICE. THE FIRST TIME I WAS DRIVING HOME FROM WORK AND WAS ON A SIDE ROAD GOING ABOUT 30 MILES AN HOUR WHEN THE GAS PEDAL TOTALLY STOPPED WORKING BECAUSE THE CAR ACTUALLY HAD STALLED. THE SECOND TIME WAS ABOUT A WEEK LATER AND UNFORTUNATELY I WAS IN THE MIDDLE OF THE HIGH…
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THE CAR STALLED ON ME UNDER NORMAL DRIVING CONDITIONS - TWICE. THE FIRST TIME I WAS DRIVING HOME FROM WORK AND WAS ON A SIDE ROAD GOING ABOUT 30 MILES AN HOUR WHEN THE GAS PEDAL TOTALLY STOPPED WORKING BECAUSE THE CAR ACTUALLY HAD STALLED. THE SECOND TIME WAS ABOUT A WEEK LATER AND UNFORTUNATELY I WAS IN THE MIDDLE OF THE HIGHWAY DURING RUSH HOUR CRAWLING AT ABOUT 5 MPH AND THE CAR TOTALLY STALLED AGAIN. IN BOTH INSTANCES I TURNED THE CAR OFF AND TURNED IT ON AGAIN AND THE PROBLEM WAS GONE. WHEN I CALLED MY SAAB DEALER AFTER THE SECOND OCCURRENCE, THE SERVICE CONSULTANT TOLD ME THAT THERE WAS A REPROGRAMMING EFFORT THAT WOULD FIX THE PROBLEM. I WAS SURPRISED THAT HE OFFERED A SOLUTION RIGHT AWAY, SO I ASKED IF HE KNEW THERE WAS A PROBLEM AND THEY WEREN'T SENDING A RECALL NOTICE TO FIX IT. HE SAID THAT NOT ALL CARS WERE STALLING, ONLY ABOUT A QUARTER OF THEM, AND IF A CUSTOMER CALLED WITH A COMPLAINT THEN THEY WOULD FIX IT. SO I BROUGHT IT IN FOR SERVICE THE NEXT DAY, AND THEY SAID THAT THEY CALLED THE HOTLINE, FOUND A PROBLEM AND WERE ABLE TO REPROGRAM THE CAR SO IT SHOULD BE ALL FIXED. *NLM
NHTSA ODI #10018802
6,000 miles · May 7, 2003
Electrical System
AFTER SLOWING DOWN IN TRAFFIC, MY WIFE ATTEMPTED TO ACCELERATE, BUT THE ENGINE STOPPED AND THE ENGINE ICON ON THE DASH DISPLAY WAS ILLUMINATED. THE SAAB INFORMATION DISPLAY (SID) DID NOT SHOW ANY PROBLEMS. LUCKILY SHE WAS ABLE TO RESTART AND CONTINUE ON TO WORK. APPROXIMATELY 25 MILES LATER THE ENGINE WAS SLUGGISH AND ALMOST …
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AFTER SLOWING DOWN IN TRAFFIC, MY WIFE ATTEMPTED TO ACCELERATE, BUT THE ENGINE STOPPED AND THE ENGINE ICON ON THE DASH DISPLAY WAS ILLUMINATED. THE SAAB INFORMATION DISPLAY (SID) DID NOT SHOW ANY PROBLEMS. LUCKILY SHE WAS ABLE TO RESTART AND CONTINUE ON TO WORK. APPROXIMATELY 25 MILES LATER THE ENGINE WAS SLUGGISH AND ALMOST STOPPED AGAIN. IN ADDITION THE RADIO HAS BEEN KNOWN TO CHANGE STATIONS BY ITSELF, AND THE REMOTE MIRRORS WILL SOMETIMES MOVE BY THEMSELVES. THE CAR HAS BEEN TAKEN TO THE SAAB DEALER AND A SOFTWARE UPDATE HAS SUPPOSEDLY TAKEN CARE OF THE MIRRORS AND ENGINE/IGNITION, BUT THE RADIO PROBLEM IS NEW. IT WOULD HAVE BEEN NICE IF SAAB HAD BEEN PROACTIVE AND SOUGHT OUT OWNERS OF THIS PARTICULAR MODEL (9-3 LINEAR) SOONER AND NOTIFIED THEM OF A NECESSARY SOFTWARE UPDATE. AN ENGINE DYING IN TRAFFIC, AN INTERSECTION, A TRAIN CROSSING, ETC., CAN BE A DANGER. ALSO, I'M STILL WAITING FOR THE ONSTAR SERVICE TO BE INSTALLED. WE PURCHASED THE CAR THE FIRST WEEK IN JANUARY, AND NOW IT'S MAY AND STILL NO ONSTAR! *JB
NHTSA ODI #10018394
3,000 miles · Apr 9, 2003
Electrical System
I PURCHASED A 2003 SAAB 9-3 LINEAR W/ LAUNCH PACKAGE (STEEL GREY) APPROXIMATELY 2 MONTHS AGO. FOUR DAYS AFTER MY PURCHASE I WAS DRIVING USING THE STEPTRONIC SHIFTING AND THE CAR LOST POWER. WARNING LIGHTS CAME ON AND THE DASH SAID TO PULL OVER AND CONTACT SAAB. WHEN I ATTEMPTED TO ACCELERATE AND PULL OVER, A SEVERE GRINDING NOIS…
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I PURCHASED A 2003 SAAB 9-3 LINEAR W/ LAUNCH PACKAGE (STEEL GREY) APPROXIMATELY 2 MONTHS AGO. FOUR DAYS AFTER MY PURCHASE I WAS DRIVING USING THE STEPTRONIC SHIFTING AND THE CAR LOST POWER. WARNING LIGHTS CAME ON AND THE DASH SAID TO PULL OVER AND CONTACT SAAB. WHEN I ATTEMPTED TO ACCELERATE AND PULL OVER, A SEVERE GRINDING NOISE WAS HEARD AND FELT UNDER MY RIGHT FOOT. I CALLED ROADSIDE ASSISTANCE AND THEY BROUGHT IT BACK TO THE DEALERSHIP. AFTER SEVERAL DAYS THE DEALERSHIP SAID THEY SAW A COMPUTER EVENT "WHEEL SPEED MISMATCH" BUT WAS NOT SURE WHAT HAPPENED OR HOW THIS WAS CAUSED. THEY SAID WHEN THE CAR DETECTS A PROBLEM IT DISABLES PORTIONS OF THE ENGINE AND COMPUTERS AND ONLY ALLOWS YOU TO GO APPROX 20 MPH TO MAKE A SAFE STOP. THE DEALERSHIP CALLED THIS "LIMP HOME MODE" THEY SAID IT WAS SIMILAR TO A WINDOWS "SAFE MODE". AS YOU COULD IMAGINE I WAS ANGRY BUT UNDERSTAND SOMETIMES UNEXPLAINABLE THINGS HAPPEN. NOW LESS THAN 2 MONTHS LATER IT HAPPENED AGAIN. THIS TIME THOUGH I WAS ON THE FREEWAY IN RUSH HOUR TRAFFIC. AFTER NEARLY GETTING INTO AN ACCIDENT I MANAGED TO CALL SAAB ROADSIDE AND AGAIN THEY HAD TO TOW ME. ALL OF THE SYMPTOMS WERE THE SAME AND EVEN THE GRINDING.. I SIT HERE WITH A LOANER WAITING FOR INFO ON THE CAUSE. I WAS WONDERING IF ANYONE ELSE HERE HAS EXPERIENCED ANYTHING SIMILAR? OR HAS ANYONE HERE HEARD OF ANYTHING LIKE THIS WITH THE SAAB? ANY INFORMATION OR INSIGHT WOULD BE GREATLY APPRECIATED.*JB
NHTSA ODI #10014184
Mileage unknown · Jan 18, 2003
Electrical System
MY 2003 SAAB 9-3 WITH 900 MILES HAS BEEN BACK TO THE DEALER TO BE SERVICED ON 3 SEPARATE OCCASIONS FOR COMPUTER MALFUNCTIONS. I HAVE LEASED THIS CAR FOR ABOUT A MONTH. THE DEALER HAS ATTEMPTED REPAIRS BUT HAS NOT BEEN SUCCESSFUL. THE COMPUTER PROBLEMS HAVE BEEN A HAZARD WHILE DRIVING THE CAR AND HAVE ALSO BEEN A NUISANCE. THE LO…
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MY 2003 SAAB 9-3 WITH 900 MILES HAS BEEN BACK TO THE DEALER TO BE SERVICED ON 3 SEPARATE OCCASIONS FOR COMPUTER MALFUNCTIONS. I HAVE LEASED THIS CAR FOR ABOUT A MONTH. THE DEALER HAS ATTEMPTED REPAIRS BUT HAS NOT BEEN SUCCESSFUL. THE COMPUTER PROBLEMS HAVE BEEN A HAZARD WHILE DRIVING THE CAR AND HAVE ALSO BEEN A NUISANCE. THE LOCKING SYSTEM ON THE CAR HAS FAILED TO WORK ON MORE THAN 3 OCCASIONS LEAVING THE CAR UN-LOCKABLE AND IT HAS TRIGGERED THE ALARM SYSTEM ON MANY OCCASIONS. THE DOME LIGHT WILL LIGHT AND STAY ON WHEN I AM DRIVING MAKING IT DIFFICULT TO DRIVE AT NIGHT. THERE HAVE BEEN OTHER COMPUTER MALFUNCTIONS THAT I CAN DISCUSS IN DETAIL IF NEEDED. THE COMPUTER PROBLEMS MAKE THIS CAR UNPREDICTABLE AND IN MY OPINION DANGEROUS TO DRIVE.
NHTSA ODI #10002905
Official recalls
4Mar 7, 2007
ON CERTAIN PASSENGER VEHICLES, THE FUEL PUMP RETAINING TABS HOLDING THE FUEL LINES WERE DAMAGED DURING PRODUCTION.
Consequence & remedy
Consequence: OVER TIME, THIS COULD CAUSE THE FUEL LINES TO LOOSEN FROM THE PUMP RESULTING IN FUEL LEAKAGE. IF AN IGNITION SOURCE WERE PRESENT, THE FUEL MAY IGNITE RESULTING IN A VEHICLE FIRE.
Remedy: DEALERS WILL DEVELOP A SECURING BRACKET THAT WILL SECURE THE FUEL LINES TO THE FUEL PUMP EVEN IF THE PLASTIC RETAINING TABS SHOULD BREAK. THE RECALL BEGAN ON JUNE 13, 2007. THIS IS AN EXPANSION OF PREVIOUS RECALL CAMPAIGNS - SEE 04V557 AND 06V126. OWNERS MAY CONTACT SAAB AT 1-800-955-9007.
May 19, 2005
CERTAIN SPORT SEDAN AND CONVERTIBLE PASSENGER VEHICLES WERE PRODUCED WITH A VACUUM PIPE CHECK VALVE FOR THE BRAKE BOOSTER THAT MAY FAIL FROM EXPOSURE TO ELEVATED TEMPERATURES. THIS COULD RESULT IN SUDDEN LOSS OF POWER BRAKE ASSIST, USUALLY WITH LITTLE OR NO WARNING.
Consequence & remedy
Consequence: IF THIS CONDITION WERE TO OCCUR WHEN MINIMUM STOPPING DISTANCE IS REQUIRED, A CRASH COULD OCCUR.
Remedy: DEALERS WILL INSTALL A NEW REDESIGNED CHECK VALVE. THE RECALL BEGAN ON MARCH 17, 2006. OWNERS SHOULD CONTACT SAAB AT 1-800-955-9007.
Oct 20, 2004
ON CERTAIN PASSENGER VEHICLES, THE ENGINE MANAGEMENT SYSTEM SOFTWARE MAY CAUSE ENGINE HESITATION OR STALLING.
Consequence & remedy
Consequence: IF THE VEHICLE STALLS AS A RESULT OF THIS CONDITION, IT CAN BE RESTARTED IMMEDIATELY.
Remedy: DEALERS WILL UPDATE THE ENGINE MANAGEMENT SYSTEM. OWNERS MAY CONTACT SAAB AT 1-800-955-9007.
May 11, 2004
SOME SPORT SEDANS WERE BUILT WITH SEAT BELT RETRACTORS THAT WERE DAMAGED DURING THE MANUFACTURING PROCESS. IF DAMAGED, OVER TIME, THE AUTOMATIC TENSIONING SYSTEM (ATS) CABLE IN THE SEAT BELT RETRACTOR COULD BREAK CAUSING THE BELT WEBBING TO NOT RETRACT.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, A FRONT SEAT OCCUPANT MAY RECEIVE MORE SEVERE INJURIES.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR ASSEMBLIES. THE RECALL BEGAN ON JANUARY 24, 2005. OWNERS SHOULD CONTACT SAAB AT 1-800-955-9007.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4EA08026 · Front Suspension Coil Spring Fracture
Opened Dec 22, 2008 · Closed Jun 4, 2010
Status: closed (inferred from source dates) · Suspension:front:springs:coil Springs
To date, ODI is aware of 142 non-duplicative complaints related to the alleged defect.In addition, ODI is aware of 2,626 subject vehicles with one or more warranty claims related to the alleged defect.In total, ODI is aware of 2,714 unique subject vehicles that have experienced one or more front suspension coil spring fractures.ODI is not aware of any crashes or injuries related to the alleged defect.The engineering design and testing data supplied by GM, along with the frequency of consumer complaints and warranty claims related to the alleged defect, tends to support the position that, in general, the coil springs that fractured on many subject vehicles did not achieve the expected service life.However, in regard to the subject vehicles, a front suspension coil spring fracture itself has little safety consequence, as evidenced by the minimal impact on vehicle ride and handling and by the number of drivers who were unaware of the failure condition for some time until alerted by service personnel.The ratio of tire punctures to coil spring fractures appears low and there are no reports of crashes, deaths or injuries related to the alleged defect. A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor this issue and will take further action if warranted by the circumstances.See the EA08-026 Engineering Analysis Closing Report for more details.
PE08051 · Front Suspension Coil Spring Fracture
Opened Aug 28, 2008 · Closed Dec 23, 2008
Status: closed (inferred from source dates) · Suspension:front:springs:coil Springs
ON AUGUST 28, 2008, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE08-051) TO INVESTIGATE ALLEGED FRONT SUSPENSION COIL SPRING FRACTURES IN CERTAIN MODEL YEAR (MY) 2003-2004 SAAB 9-3 VEHICLES SOLD OR REGISTERED IN SALT BELT STATES.(NOTE: FOR PURPOSES OF THIS INVESTIGATION, THE SALT BELT INCLUDES CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA AND WISCONSIN).SUBSEQUENT ANALYSIS OF DATA PROVIDED BY GENERAL MOTORS CORP. (GM) HAS LED THE AGENCY TO EXPAND THE SCOPE OF THIS INVESTIGATION TO INCLUDE ALL MY 2003-2006 SAAB 9-3 VEHICLES SOLD OR REGISTERED IN SALT BELT STATES. TO DATE, ODI IS AWARE OF 53 NON-DUPLICATIVE COMPLAINTS AND/OR FIELD REPORTS THAT ALLEGE COIL SPRING FRACTURE IN THE SUBJECT VEHICLES, INCLUDING 23 ALLEGING THE FRACTURED SPRING DAMAGED A TIRE, WITH 16 OF THOSE INVOLVING A TIRE PUNCTURE.ANALYSIS OF WARRANTY DATA PROVIDED BY GM IDENTIFIED 1,218 CLAIMS PAID TO REPAIR SUBJECT VEHICLES THAT EXPERIENCED THE ALLEGED DEFECT, OF WHICH 138 VEHICLES ALSO SUFFERED DAMAGE TO THE ADJACENT TIRE AND OF THOSE, 79 VEHICLES EXPERIENCED A TIRE PUNCTURE.ODI IS NOT AWARE OF ANY CRASHES OR INJURIES RELATED TO THE ALLEGED DEFECT. GM MADE SEVERAL DESIGN CHANGES TO THE COIL SPRINGS AND/OR MCPHERSON STRUT ASSEMBLIES USED IN THE SUBJECT VEHICLES IN AN APPARENT EFFORT TO ADDRESS THE ALLEGED DEFECT CONDITION.HOWEVER, GM MAINTAINS THAT THE SUBJECT VEHICLES REMAIN WELL CONTROLLED IN THE EVENT OF TIRE PUNCTURE, THAT THE RATE OF TIRE PUNCTURE INCIDENTS RELATED TO COIL SPRING FRACTURES IS LOW, AND THAT THE ALLEGED DEFECT DOES NOT POSE AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY.ACCORDINGLY, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA08-026) TO FURTHER STUDY THE SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
EA04008 · Engine Stall
Opened Mar 19, 2004 · Closed Oct 27, 2004
Status: closed (inferred from source dates) · Electrical System:ignition:module; Engine And Engine Cooling
ON DECEMBER 30, 2003, ODI OPENED A PRELIMINARY EVALUATION (PE03-059) TO INVESTIGATE 16 COMPLAINTS ALLEGING ENGINE STALL WHILE DRIVING IN MODEL YEAR 2003 SAAB 9-3 SPORT SEDANS WITH 2.0L TURBOCHARGED ENGINES.ON JANUARY 15, 2004, GENERAL MOTORS (GM) ADVISED ODI THAT GM AND SAAB HAD DECIDED TO CONDUCT A GLOBAL CUSTOMER SATISFACTION CAMPAIGN TO CORRECT TWO DISTINCT ENGINE MANAGEMENT SOFTWARE CONDITIONS THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 12 THOUSAND SAAB 9-3 VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS.THE REMEDIES FOR BOTH CONDITIONS INVOLVED REPROGRAMMING THE ENGINE MANAGEMENT SOFTWARE. GM HAS STATED THAT NEITHER CONDITION CAN OCCUR DURING VEHICLE ACCELERATION AND IN BOTH CASES THE VEHICLE CAN BE SAFELY CONTROLLED AND IMMEDIATELY RESTARTED AFTER ENGINE STALL. FOR THESE REASONS, AMONG OTHERS, GM BELIEVES THAT THE SUBJECT VEHICLES DO NOT CONTAIN A SAFETY-RELATED DEFECT. TO DATE, ODI HAS NOT RECEIVED ANY REPORTS OF CRASHES ALLEGEDLY DUE TO STALLING OF THE SUBJECT VEHICLES.NEVERTHELESS, ODI BELIEVES THAT THE CIRCUMSTANCES ASSOCIATED WITH THESE STALLING CONDITIONS CAN HAVE A SIGNIFICANT ADVERSE EFFECT ON SAFETY.ODI BELIEVES THAT THE CONDITIONS ADDRESSED BY GM?S CUSTOMER SATISFACTION CAMPAIGN WOULD HAVE BEEN MORE APPROPRIATELY TREATED AS A SAFETY RECALL.HOWEVER, BASED ON THE VERY HIGH COMPLETION RATES FOR THAT CAMPAIGN (83.3 PERCENT OVERALL) AND GM?S LETTER DESCRIBING ITS FUTURE APPROACH TO THE CONSIDERATION OF STALLING ISSUES, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION IS NOT WARRANTED.THEREFORE, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SEE THE ATTACHED REPORT.
Additional source detail variants (2)
Electrical System:ignition:module
ON DECEMBER 30, 2003, ODI OPENED A PRELIMINARY EVALUATION (PE03-059) TO INVESTIGATE 16 COMPLAINTS ALLEGING ENGINE STALL WHILE DRIVING IN MODEL YEAR 2003 SAAB 9-3 SPORT SEDANS WITH 2.0L TURBOCHARGED ENGINES.ON JANUARY 15, 2004, GENERAL MOTORS (GM) ADVISED ODI THAT GM AND SAAB HAD DECIDED TO CONDUCT A GLOBAL CUSTOMER SATISFACTION CAMPAIGN TO CORRECT TWO DISTINCT ENGINE MANAGEMENT SOFTWARE CONDITIONS THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 12 THOUSAND SAAB 9-3 VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS.THE REMEDIES FOR BOTH CONDITIONS INVOLVED REPROGRAMMING THE ENGINE MANAGEMENT SOFTWARE. GM HAS STATED THAT NEITHER CONDITION CAN OCCUR DURING VEHICLE ACCELERATION AND IN BOTH CASES THE VEHICLE CAN BE SAFELY CONTROLLED AND IMMEDIATELY RESTARTED AFTER ENGINE STALL. FOR THESE REASONS, AMONG OTHERS, GM BELIEVES THAT THE SUBJECT VEHICLES DO NOT CONTAIN A SAFETY-RELATED DEFECT. TO DATE, ODI HAS NOT RECEIVED ANY REPORTS OF CRASHES ALLEGEDLY DUE TO STALLING OF THE SUBJECT VEHICLES.NEVERTHELESS, ODI BELIEVES THAT THE CIRCUMSTANCES ASSOCIATED WITH THESE STALLING CONDITIONS CAN HAVE A SIGNIFICANT ADVERSE EFFECT ON SAFETY.ODI BELIEVES THAT THE CONDITIONS ADDRESSED BY GM?S CUSTOMER SATISFACTION CAMPAIGN WOULD HAVE BEEN MORE APPROPRIATELY TREATED AS A SAFETY RECALL.HOWEVER, BASED ON THE VERY HIGH COMPLETION RATES FOR THAT CAMPAIGN (83.3 PERCENT OVERALL) AND GM?S LETTER DESCRIBING ITS FUTURE APPROACH TO THE CONSIDERATION OF STALLING ISSUES, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION IS NOT WARRANTED.THEREFORE, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SEE THE ATTACHED REPORT.
Engine And Engine Cooling
ON DECEMBER 30, 2003, ODI OPENED A PRELIMINARY EVALUATION (PE03-059) TO INVESTIGATE 16 COMPLAINTS ALLEGING ENGINE STALL WHILE DRIVING IN MODEL YEAR 2003 SAAB 9-3 SPORT SEDANS WITH 2.0L TURBOCHARGED ENGINES.ON JANUARY 15, 2004, GENERAL MOTORS (GM) ADVISED ODI THAT GM AND SAAB HAD DECIDED TO CONDUCT A GLOBAL CUSTOMER SATISFACTION CAMPAIGN TO CORRECT TWO DISTINCT ENGINE MANAGEMENT SOFTWARE CONDITIONS THAT COULD RESULT IN ENGINE STALL IN APPROXIMATELY 12 THOUSAND SAAB 9-3 VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS.THE REMEDIES FOR BOTH CONDITIONS INVOLVED REPROGRAMMING THE ENGINE MANAGEMENT SOFTWARE. GM HAS STATED THAT NEITHER CONDITION CAN OCCUR DURING VEHICLE ACCELERATION AND IN BOTH CASES THE VEHICLE CAN BE SAFELY CONTROLLED AND IMMEDIATELY RESTARTED AFTER ENGINE STALL. FOR THESE REASONS, AMONG OTHERS, GM BELIEVES THAT THE SUBJECT VEHICLES DO NOT CONTAIN A SAFETY-RELATED DEFECT. TO DATE, ODI HAS NOT RECEIVED ANY REPORTS OF CRASHES ALLEGEDLY DUE TO STALLING OF THE SUBJECT VEHICLES.NEVERTHELESS, ODI BELIEVES THAT THE CIRCUMSTANCES ASSOCIATED WITH THESE STALLING CONDITIONS CAN HAVE A SIGNIFICANT ADVERSE EFFECT ON SAFETY.ODI BELIEVES THAT THE CONDITIONS ADDRESSED BY GM?S CUSTOMER SATISFACTION CAMPAIGN WOULD HAVE BEEN MORE APPROPRIATELY TREATED AS A SAFETY RECALL.HOWEVER, BASED ON THE VERY HIGH COMPLETION RATES FOR THAT CAMPAIGN (83.3 PERCENT OVERALL) AND GM?S LETTER DESCRIBING ITS FUTURE APPROACH TO THE CONSIDERATION OF STALLING ISSUES, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION IS NOT WARRANTED.THEREFORE, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SEE THE ATTACHED REPORT.
PE03059 · Engine Stall
Opened Dec 30, 2003 · Closed Mar 19, 2004
Status: closed (inferred from source dates) · Electrical System:ignition:module; Engine And Engine Cooling
THE SUBJECT VEHICLES ARE EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND TURBOCHARGED ENGINES WITH TWO DIFFERENT POWER OUTPUTS, 175 HP AND 210 HP.SAAB HAS MODIFIED THE ELECTONIC CONTROL MODULE (ECM) SOFTWARE IN THE SUBJECT VEHICLES TO CORRECT PROBLEMS THAT COULD RESULT IN ENGINE STALL IN BOTH ENGINES. IN JANUARY 2003, SAAB DISABLED THE DUAL MASS FLYWHEEL (DMF) PROTECTION (INTENDED ONLY FOR MANUAL TRANSMISSION VEHICLES) IN SUBJECT VEHICLES WITH 175 HP ENGINES.ACCORDING TO SAAB, DMF PROTECTION IN A VEHICLE WITH AUTOMATIC TRANMSSION MAY CAUSE THE ENGINE TO STALL WHEN RELEASING THE ACCELERATOR PEDAL WHEN COMING TO A STOP OR WHEN THE VEHICLE IS COASTING. IN AUGUST 2003, SAAB REVISED THE ECM SOFTWARE IN THE 210 HP ENGINES TO ADDRESS A CONCERN WITH ENGINE STALL DURING ABORTED TAKE-OFF MANUEVERS.ACCORDING TO SAAB, ABORTED TAKE-OFF STALLS OCCUR WHEN THE VEHICLE IS STATIONARY AND IN DRIVE GEAR, THE ENGINE IS IDLING, AND THE ACCELERATOR PEDAL IS PULSED (PRESSED QUICKLY AND RELEASED IN LESS THAN 1 SECOND). THERE HAVE BEEN 553 NON-DUPLICATIVE COMPLAINTS TO ODI AND SAAB ALLEGING ENGINE STALL IN THE SUBJECT VEHICLES.THERE IS ONE REPORTED CRASH AND NO INJURIES.SAAB INITIATED A CUSTOMER SATISFACTION PROGRAM IN EARLY FEBRUARY TO REPROGRAM THE ECM'S.SAAB REPORTED THAT 36% OF THE VEHICLES HAD BEEN SERVICED IN THE PROGRAM AS OF MARCH 9, 2004.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND SAAB'S ACTIONS TO ADDRESS THE PROBLEMS.
Additional source detail variants (2)
Electrical System:ignition:module
THE SUBJECT VEHICLES ARE EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND TURBOCHARGED ENGINES WITH TWO DIFFERENT POWER OUTPUTS, 175 HP AND 210 HP.SAAB HAS MODIFIED THE ELECTONIC CONTROL MODULE (ECM) SOFTWARE IN THE SUBJECT VEHICLES TO CORRECT PROBLEMS THAT COULD RESULT IN ENGINE STALL IN BOTH ENGINES. IN JANUARY 2003, SAAB DISABLED THE DUAL MASS FLYWHEEL (DMF) PROTECTION (INTENDED ONLY FOR MANUAL TRANSMISSION VEHICLES) IN SUBJECT VEHICLES WITH 175 HP ENGINES.ACCORDING TO SAAB, DMF PROTECTION IN A VEHICLE WITH AUTOMATIC TRANMSSION MAY CAUSE THE ENGINE TO STALL WHEN RELEASING THE ACCELERATOR PEDAL WHEN COMING TO A STOP OR WHEN THE VEHICLE IS COASTING. IN AUGUST 2003, SAAB REVISED THE ECM SOFTWARE IN THE 210 HP ENGINES TO ADDRESS A CONCERN WITH ENGINE STALL DURING ABORTED TAKE-OFF MANUEVERS.ACCORDING TO SAAB, ABORTED TAKE-OFF STALLS OCCUR WHEN THE VEHICLE IS STATIONARY AND IN DRIVE GEAR, THE ENGINE IS IDLING, AND THE ACCELERATOR PEDAL IS PULSED (PRESSED QUICKLY AND RELEASED IN LESS THAN 1 SECOND). THERE HAVE BEEN 553 NON-DUPLICATIVE COMPLAINTS TO ODI AND SAAB ALLEGING ENGINE STALL IN THE SUBJECT VEHICLES.THERE IS ONE REPORTED CRASH AND NO INJURIES.SAAB INITIATED A CUSTOMER SATISFACTION PROGRAM IN EARLY FEBRUARY TO REPROGRAM THE ECM'S.SAAB REPORTED THAT 36% OF THE VEHICLES HAD BEEN SERVICED IN THE PROGRAM AS OF MARCH 9, 2004.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND SAAB'S ACTIONS TO ADDRESS THE PROBLEMS.
Engine And Engine Cooling
THE SUBJECT VEHICLES ARE EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND TURBOCHARGED ENGINES WITH TWO DIFFERENT POWER OUTPUTS, 175 HP AND 210 HP.SAAB HAS MODIFIED THE ELECTONIC CONTROL MODULE (ECM) SOFTWARE IN THE SUBJECT VEHICLES TO CORRECT PROBLEMS THAT COULD RESULT IN ENGINE STALL IN BOTH ENGINES. IN JANUARY 2003, SAAB DISABLED THE DUAL MASS FLYWHEEL (DMF) PROTECTION (INTENDED ONLY FOR MANUAL TRANSMISSION VEHICLES) IN SUBJECT VEHICLES WITH 175 HP ENGINES.ACCORDING TO SAAB, DMF PROTECTION IN A VEHICLE WITH AUTOMATIC TRANMSSION MAY CAUSE THE ENGINE TO STALL WHEN RELEASING THE ACCELERATOR PEDAL WHEN COMING TO A STOP OR WHEN THE VEHICLE IS COASTING. IN AUGUST 2003, SAAB REVISED THE ECM SOFTWARE IN THE 210 HP ENGINES TO ADDRESS A CONCERN WITH ENGINE STALL DURING ABORTED TAKE-OFF MANUEVERS.ACCORDING TO SAAB, ABORTED TAKE-OFF STALLS OCCUR WHEN THE VEHICLE IS STATIONARY AND IN DRIVE GEAR, THE ENGINE IS IDLING, AND THE ACCELERATOR PEDAL IS PULSED (PRESSED QUICKLY AND RELEASED IN LESS THAN 1 SECOND). THERE HAVE BEEN 553 NON-DUPLICATIVE COMPLAINTS TO ODI AND SAAB ALLEGING ENGINE STALL IN THE SUBJECT VEHICLES.THERE IS ONE REPORTED CRASH AND NO INJURIES.SAAB INITIATED A CUSTOMER SATISFACTION PROGRAM IN EARLY FEBRUARY TO REPROGRAM THE ECM'S.SAAB REPORTED THAT 36% OF THE VEHICLES HAD BEEN SERVICED IN THE PROGRAM AS OF MARCH 9, 2004.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND SAAB'S ACTIONS TO ADDRESS THE PROBLEMS.
Illustration