2023 Rivian R1S

Stopped at McDonalds drive through waiting to order with my foot on the brake and the vehicle lunged forward rearending the car stopped 5 feet in front of me ordering. I was trying to brake but it kept pushing the car in front of me then careened to the right hitting a sign and a parked car. I kept pumping the brakes and I thought it was going to run into a building when the vehicle finally stopped about 30 feet from the 2nd parked car it struck. Apparently it was "sudden unintended acceleration" and I've been reading on-line this has happened to many people including Actor Alan Ruck (see article). Rivian has not been responsive to us. Crash involving ‘Ferris Bueller,’ ‘Succession’ actor Alan Ruck was not a crime: LAPD by: Marc SternfieldPosted: Nov 2, 2023 / 03:22 PM PDT No charges will be filed as a result of the multi-car crash in Hollywood involving “Ferris Bueller” and “Succession” actor Alan Ruck, Los Angeles Police told KTLA on Thursday. The collision happened around 9 p.m. on Halloween night at the busy intersection of La Brea Avenue and Hollywood Boulevard. In two surveillance videos obtained by KTLA, Ruck’s Rivian electric pickup truck is seen stopped behind another car at a red light as pedestrians cross in the crosswalk. For reasons still unclear, the truck suddenly lunges forward and rear-ends the other car, and then careens across lanes of traffic, hitting another vehicle before crashing through the wall of Raffallo’s Pizza. At least one person is hospitalized after a three-vehicle collision sent a truck crashing through a pizza shop in Hollywood on Oct. ... Actor Alan Ruck is seen at the crash scene. Tim Ratcliff, who owns several adjacent restaurants, rushed to help the actor who he says was more concerned about the safety of the people he hit than his own wellbeing. “I asked him, ‘Are you okay? And the first thing out of his mouth was, ‘Is everyone [else] okay? I think I hit someone. Is he okay?’,” Ratcliff told KTLA.A 32-year-old man from one of th

One fine morning, went to start the car and the car threw a bunch of error messages related to servicing 12 V battery system and dis-engaged the parking brake that lead the vehicle to start rolling down the driveway. The message on screen warned of applying brakes, and luckily circumstances were safe around the car, and I was able to apply brakes and was able to reboot the car and systems restored. Considering this vehicle does not have traditional ignition and is capable of waking up via remote application, and this incident happened merely as the vehicle was waking up, this can be a dangerous situation especially if it happens while unattended. The vehicle does not have mechanical parking brake controls, and is completely computer controlled. The fail safe condition around parking brake systems and circuit/software faults need to ensure parking brake stays engaged during any computer faults.

When my wife, 5 ft 5 in about ~100lbs sits in the front passenger seat (legs and feet forward in a regular up-right position), the airbag does not always turn on. It is intermittent and unpredictable when it turns on vs. off. It even turns off and on while driving. It makes us uncomfortable not knowing if she is protected in a crash. Rivian has told us it's working as expected but the photos show otherwise and they say there is nothing they can do to fix.

Immediately after purchasing the vehicle, I got error codes thrown to service the suspension while driving to my house, specifically at 15-20mph over traffic calming bumps. This fault cleared immediately the first few times. On July 25 I submitted a service request as my family headed out on a two week, 900 mile trip. The service suspension fault had returned and disabled my ability to change modes/ride heights, blind spot sensors and cruise control, all of which I was counting on using during trip. I shut off and restarted the vehicle several times trying to clear the fault and regain functionality, but the fault inevitably returned. On July 25, Rivian added a response in the service portal that they would address the problem by July 28th. I heard nothing more. On August 1, I was driving south on HWY 57 in North Idaho. I hoped that code would have cleared, but it came back on almost immediately. After driving for about 5 miles, I decided to pull over at a visitor center parking lot to try and reset again to change modes, regain safety sensors, and cruise control. While turning left into the parking lot, another driver tried to pass on my left on a double yellow line driving above the 55mph speed limit. He collided with the front left part of my vehicle, damaging the body and breaking the front tie rod ends, leaving me unable to steer or drive forward, disabled, in the oncoming traffic lane. I asked Rivian to share data about the turn signal use, brake light, and speed data at the time of the accident with me. They did not respond in writing, but called and refused, getting quite angry during the call. After researching and observing other Rivians, I don't believe that my brake lights were on during regenerative braking. The rear, side, and blind spot sensors were disabled. Turning 1/4 second sooner or 5º sharper would have killed me.

I noticed when driving with a passenger (female, approximately 135 pounds) that the screen keeps switching between "PASSENGER AIRBAG OFF" and showing the vehicle detects the passenger (hence the airbag is on). I'm concerned about the safety of my passenger when driving as I do not know whether the passenger airbag will work properly. I took photos and videos of this issue with my vehicle as it is reproducible when driving with this passenger. I took the vehicle to the manufacturer's service center, and they noted: "Followed along with the repair plan created by diagnostics team, notated each step as completed, upon following repair plan was unable to duplicate customer concern, found the occupancy sensor works as expected, The occupancy sensor is very sensitive and dependent upon the weight being distributed equally throughout the seat, if the occupant sits too far forward in the seat the sensor will not detect the weight". The issue was first detected on September 9, 2023 and the vehicle had less than 1000 miles on the odometer.

They have set the sensors for the passenger airbag outside of the acceptable department standards. There are many instances where a person under 120 pounds does not activate the sensor and therefore the passenger airbag is not activated. I have notified the company on several occasions and not been given any response other than they are aware or it is working as intended. It is not worth someone getting hurt to create a response.

On the morning of 9/14/2023 while commuting to work, my one month old, 2100 mile R1S ground to a halt while driving normally in All-Purpose Mode at about 15mph in the middle of a busy road. There were zero warning signs or noticeable weirdness with the vehicle before this happened. The vehicle stopped itself, parked and put the hazard lights on with multiple warning messages on the screen displayed. There was heavy morning traffic and we had no ability to shift out of park to move the vehicle to a safer place. This was a very unsafe situation. It was stuck in the middle of the road and other drivers began swerving around us, nearly colliding with us and each other. I had to call a tow truck and 911 to dispatch a police officer to come and light us up to keep the situation safe while waiting on the tow. Today the Rivian Service Center confirmed the diagnosis was a failure of the front drive inverter, which will be replaced accordingly and the vehicle will be put back in service once the repairs are completed. My concerns and reason for this report are the way this failure happens without warning at any speed at any location, and the inability of the driver to move the vehicle, even under limited power and speed, using the other drive unit (either front or rear). In order to be confident in driving my R1S going forward, I'd like to know what exactly failed in the inverter and why, and what was revised on the new inverters to prevent or significantly lower the failure rate. If nothing is done, someone is going to get hurt or killed by this. Also if Rivian can push a software update to allow the vehicle to be limped to a safe place using the other drive unit in the event of an inverter failure, that would be helpful as well. I know of several other Rivian owners who have experienced this exact failure and they all had to be towed away from an unsafe situation on the road after being unable to move their vehicles.