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2018 RAM Promaster City

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

Other model years Selected year
Compare all Promaster City years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 9 of 16 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports1 fire reports0 injury reports

What owners actually said

16 reports
30,000 miles · May 11, 2021
Engine

THE LOW OIL SENSOR DOES NOT GIVE ANY TYPE OF WARNING, MESSAGE, OR STORE A FAULT CODE IN THE VEHICLE. THIS VEHICLE IS NORMALLY DRIVEN BY MY WIFE OR DAUGHTER. ON 2 OCCASIONS THE VEHICLE HAS BEEN IN MOTION COMING UP TO A STOP SIGN AND WHEN THE BRAKES WERE APPLIED THE VEHICLE DIED AND WOULD NOT RESTART. AFTER A PERIOD OF TIME, APPRO…

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THE LOW OIL SENSOR DOES NOT GIVE ANY TYPE OF WARNING, MESSAGE, OR STORE A FAULT CODE IN THE VEHICLE. THIS VEHICLE IS NORMALLY DRIVEN BY MY WIFE OR DAUGHTER. ON 2 OCCASIONS THE VEHICLE HAS BEEN IN MOTION COMING UP TO A STOP SIGN AND WHEN THE BRAKES WERE APPLIED THE VEHICLE DIED AND WOULD NOT RESTART. AFTER A PERIOD OF TIME, APPROXIMATELY 15 MINUTES IN THE FIRST CASE, THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO THE LOCAL DODGE/RAM DEALER. THE VEHICLE WAS CHECKED FOR FAULT CODES AND NONE WHERE FOUND, AND THE VEHICLE WAS PERFORMING NORMALLY AT THIS TIME. UPON SPEAKING WITH THE SERVICE ADVISOR ABOUT WHAT OCCURRED, HE INFORMED ME THAT MOST LIKELY IT WAS THE LOW OIL SENSOR. HE INFORMED ME THAT ON THIS VEHICLE THE LOW OIL SENSOR DOES NOT DISPLAY A MESSAGE OR SET A CODE, IT SIMPLY SHUTS OFF THE MOTOR. HE SAID THE SENSOR COULD BE ACTIVATED BY A BRAKING ACTION, AND IN THAT CASE IT WOULD SHUT OFF THE ENGINE WITH NO WARNING. HE SAID AFTER A PERIOD OF TIME WHEN THE OIL SETTLED BACK ON THE SENSOR THE VEHICLE WOULD RESTART WITH NO ISSUE. IN THE SECOND CASE, THE VEHICLE WAS APPROACHING A STOP SIGN WHEN THE VEHICLE IN FRONT OF IT BRAKED HARD UNEXPECTEDLY. WHEN THE BRAKES WERE APPLIED, THE ENGINE SHUT OFF, POWER STEERING AND BRAKES WERE LOST AND ALMOST RESULTED IN A REAR END COLLISION WITH THE VEHICLE IN FRONT OF IT. IN THIS CASE, THE VEHICLE WOULD NOT RESTART UNTIL ADDITIONAL OIL WAS ADDED. LUCKILY IN BOTH CASES THIS OCCURRED IN LOW SPEED RESIDENTIAL AREA STREETS. BUT, IF THIS OCCURRED IN A HIGHWAY OR HIGHER SPEED SETTING THE RESULTS COULD HAVE BEEN MUCH WORSE. HIGHER SPEEDS, UNEXPECTED BRAKING, VEHICLE LOSS OF CONTROL. THE OIL CONSUMPTION ON THIS VEHICLE IS OUTRAGEOUS. I DID HAVE THE OIL CONSUMPTION RECALL TEST PERFORMED ON THIS VEHICLE, BUT I DO NOT FEEL THAT IT WAS CONDUCTED PROPERLY BY THE DEALER. AND I AM TOLD THAT THEY WILL NOT RE-PERFORM THE TEST.

NHTSA ODI #11416060

350 miles · Feb 10, 2021
Exterior Lighting

REAR PULSE-WITH MODULATION LAMPS TAIL LIGHT (TAIL LIGHT/BRAKE LIGHT LAMP) DO NOT COME ON RIGHT AWAY WHEN LIGHT IS ACTIVATED. MESSAGE IS DISPLAYED ON DASHBOARD THAT RUNNING LIGHTS ARE OUT. HOWEVER, AFTER BRIEFLY APPLYING BRAKE PEDAL, MESSAGE GOES AWAY AND MENTIONED ABOVE LAMP COMES ON AT LOWER BRIGHTNESS (TAIL LIGHT MODE).

NHTSA ODI #11395512

198,000 miles · Dec 1, 2020
Electrical System

ENGINE RADIATOR COOLING FAN SIEZED UP AND BECAME VERY HOT. COULD START FIRE AS WELL AS OVERHEAT ENGINE PROBLEM. PROBLEM FOUND ON A COOL DAY SITTING IDLING. VEHICLE WON'T BE 2 YEARS IN SERVICE FOR ANOTHER 3 MONTHS

NHTSA ODI #11377257

40,000 miles · Oct 29, 2020
Power Train

TL* THE CONTACT OWNS A 2018 RAM PROMASTER CITY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE L.T. BEGNAL MOTOR COMPANY (129 RT 28, KINGSTON, NY 12401, (845) 331-5080) WHERE TH…

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TL* THE CONTACT OWNS A 2018 RAM PROMASTER CITY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE L.T. BEGNAL MOTOR COMPANY (129 RT 28, KINGSTON, NY 12401, (845) 331-5080) WHERE THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT THE POWER STEERING WAS LEAKING FLUID AND NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V149000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. *LN*JB *BF CONSUMER STATED FLUID CONTINUED TO DISAPPEAR FROM THE LEAKS AND BY 58K WHOLE BOTTLE WAS ADDED. DEALER CONFIRMED POWER STEERING NEEDED TO BE REPLACED DUE TO LEAKAGE. WARRANTY RAN OUT ON 35K.*JB

NHTSA ODI #11366989

29,000 miles · Feb 15, 2020
Electrical SystemExterior Lighting

REAR RUNNING - BRAKE LIGHTS FAIL TO TURN ON UNDER NORMAL DRIVING CONDITIONS.

NHTSA ODI #11309309

1,000 miles · Aug 21, 2019
Service BrakesFire

THE BRAKES OVERHEATED CAUSING A FIRE.

NHTSA ODI #11245445

Official recalls

2

18V149000 · Steering:rack And Pinion

Mar 6, 2018

Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The gears within the hydraulic rack and pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering fluid.

Consequence & remedy

Consequence: A hydraulic steering fluid leak may require additional sudden steering effort, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the steering gear housing, replacing any affected rack-and-pinion assembly, free of charge. The recall began March 13, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U23.

18V129000 · Equipment:other:labels

Feb 22, 2018

Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The Tire Placards on these vehicles may indicate the incorrect total number of occupants allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: If the tire placard indicates an incorrect seating capacity, the operator may overload the vehicle, which can cause tire failure, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install a corrected tire placard, free of charge. The recall began March 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U17.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.