NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
107 reportsMileage unknown · Aug 9, 2022
Power TrainCrash
In June 2021, this vehicle literally drove away while in the park gear. It was running and accelerated across a state highway, down an embankment and 200 feet into a cornfield while pulling a trailer. I immediately called Ram and they did perform an investigation. They subsequently offered to buy the vehicle back, which I dec…
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In June 2021, this vehicle literally drove away while in the park gear. It was running and accelerated across a state highway, down an embankment and 200 feet into a cornfield while pulling a trailer. I immediately called Ram and they did perform an investigation. They subsequently offered to buy the vehicle back, which I declined. This vehicle has been in for warranty work on the transmission several times with this being the result. They have offered to diagnose and repair it, which it is still under warranty anyway. I have not received a copy of their inspection yet, but this could have been a very deadly situation which has gone unaddressed so far. There was over 10,000 dollars in damages done to the vehicle.
NHTSA ODI #11478386
22,000 miles · Jun 10, 2022
Equipment
The contact owns a 2021 Ram 2500 hauling a 2019 Keystone Avalanche 395 with a B&W Companion Slider fifth-wheel trailer hitch. The contact stated that while driving at an undisclosed speed, the trailer was wobbling. Upon inspection, the contact's husband noticed that the fifth-wheel trailer hitch was loose and the bolts had been …
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The contact owns a 2021 Ram 2500 hauling a 2019 Keystone Avalanche 395 with a B&W Companion Slider fifth-wheel trailer hitch. The contact stated that while driving at an undisclosed speed, the trailer was wobbling. Upon inspection, the contact's husband noticed that the fifth-wheel trailer hitch was loose and the bolts had been severed. The manufacturer was made aware of the failure and informed the contact that the bolts would be replaced. The failure mileage was approximately 22,000.
NHTSA ODI #11468697
Mileage unknown · Jun 6, 2022
Power TrainService BrakesSteering
traveling at slow speeds the motor has abruptly died, loss of steering, acceleration, and brakes were a result. Message came up on dash to shift the truck to park. The parking bake automatically was applied when vehicle slowed to approximately 3 mph leaving the truck stranded in the middle of a intersection one time and once in…
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traveling at slow speeds the motor has abruptly died, loss of steering, acceleration, and brakes were a result. Message came up on dash to shift the truck to park. The parking bake automatically was applied when vehicle slowed to approximately 3 mph leaving the truck stranded in the middle of a intersection one time and once in the roadway. Shifting the truck to park and the truck started up as if nothing had happened. No codes no check engine light.
NHTSA ODI #11467743
Mileage unknown · May 30, 2022
Structure
The tailgate unlocked and dropped, hitting the trailer jack and damaging the tailgate. The tailgate was locked and shut, this was confirmed before we left the house. The tailgate dropped sometime while driving to another location. The truck is available for inspection. This put others at risk as we had large amount of very la…
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The tailgate unlocked and dropped, hitting the trailer jack and damaging the tailgate. The tailgate was locked and shut, this was confirmed before we left the house. The tailgate dropped sometime while driving to another location. The truck is available for inspection. This put others at risk as we had large amount of very large agates in the bed of our truck we were transporting on a very busy road. This problem just happened today. It has not been inspected as of today. There were no warnings or messages notifying us of this problem. Please let us know how to proceed, there is now damaged to our new truck which we take much pride in caring for!!!
NHTSA ODI #11466675
Mileage unknown · Apr 7, 2022
Tires
The contact owns a 2021 Ram 2500 equipped with Bridgestone Tires, Tire Line: TransForce AT, Tire Size: LT275/70/R18, DOT Number: VN15TR91821. The contact received notification of NHTSA Campaign Number: 22T002000 (Tires) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The co…
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The contact owns a 2021 Ram 2500 equipped with Bridgestone Tires, Tire Line: TransForce AT, Tire Size: LT275/70/R18, DOT Number: VN15TR91821. The contact received notification of NHTSA Campaign Number: 22T002000 (Tires) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and informed the contact to take the vehicle to another dealer located 2.5 hours away. The contact declined. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11460078
Mileage unknown · Mar 14, 2022
Visibility/wiper
Driver-side windshield does not defrost for a long time while the right side (passenger side) defrosts properly.
NHTSA ODI #11456550
Mileage unknown · Dec 2, 2021
Electrical SystemEngineFuel/propulsion System
Driving highway speed and truck shut off completely. Took to dealer, no issues found. 800 miles later driving highway speed truck shut off again. Took to dealer, no issues found so far. Complete loss of power, power steering, power brakes, etc. Display read, "Press brake and push button to start" while coasting in neutral both t…
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Driving highway speed and truck shut off completely. Took to dealer, no issues found. 800 miles later driving highway speed truck shut off again. Took to dealer, no issues found so far. Complete loss of power, power steering, power brakes, etc. Display read, "Press brake and push button to start" while coasting in neutral both times.
NHTSA ODI #11442452
Mileage unknown · Nov 27, 2021
Visibility/wiper
There is inadequate airflow in the front defrosters. It barely defrosts my windshield and makes it very hard to see. The vents just don't seem to produce enough air to defrost the windshield. The first incident happened in the late spring on a chilly wet day. It was ok during the warm summer weather.
NHTSA ODI #11441790
Mileage unknown · Nov 22, 2021
Electrical System
My vehicle has a 12" screen in the dash. While Operating the Vehicle, weather notifications keep popping up. I've looked for ways to disable this "feature", even gone as far as cancelling the Sirius connected feature(by calling Sirius).These Pop-ups still persist and are distracting me from paying attention to the road. There is…
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My vehicle has a 12" screen in the dash. While Operating the Vehicle, weather notifications keep popping up. I've looked for ways to disable this "feature", even gone as far as cancelling the Sirius connected feature(by calling Sirius).These Pop-ups still persist and are distracting me from paying attention to the road. There is not way to turn these off.
NHTSA ODI #11441336
10,200 miles · Nov 19, 2021
Electrical SystemFire
The contact owned a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V798000 (Electrical System). The contact stated that while attempting to start the vehicle with a fob key from inside his residence, he did not hear the engine start. The contact looked outside when he noticed there were flames comin…
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The contact owned a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V798000 (Electrical System). The contact stated that while attempting to start the vehicle with a fob key from inside his residence, he did not hear the engine start. The contact looked outside when he noticed there were flames coming from underneath the hood. The fire department extinguished the fire. A fire department report was filed. The vehicle remained in the contact's driveway, not yet deemed totaled by the insurance company. Prior to the failure, the vehicle was taken to the dealer for the recall however, the dealer did not perform the recall repair. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that they would be in touch via email. The failure mileage was approximately 10,200.
NHTSA ODI #11441016
Official recalls
8Nov 6, 2025
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 1500, Ram 2500, Ram 3500, Ram 4500, and Ram 5500 vehicles. The steering column control module may cause the driver's side air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
Remedy: Dealers will replace the steering column control module, free of charge. Owner notification letters were mailed beginning December 11, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 14C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
Additional source detail variants (2)
Steering:steering Control Module
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 1500, Ram 2500, Ram 3500, Ram 4500, and Ram 5500 vehicles. The steering column control module may cause the driver's side air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
Remedy: Dealers will replace the steering column control module, free of charge. Owner notification letters were mailed beginning December 11, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 14C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
Air Bags:frontal
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 1500, Ram 2500, Ram 3500, Ram 4500, and Ram 5500 vehicles. The steering column control module may cause the driver's side air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
Remedy: Dealers will replace the steering column control module, free of charge. Owner notification letters were mailed beginning December 11, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 14C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
Feb 9, 2023
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
Consequence & remedy
Consequence: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.
Dec 8, 2022
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Consequence & remedy
Consequence: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Remedy: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Nov 10, 2022
FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Consequence & remedy
Consequence: Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
Remedy: Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
Mar 10, 2022
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Consequence & remedy
Consequence: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
Additional source detail variants (2)
Electronic Stability Control (esc)
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Consequence: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Consequence: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
Nov 24, 2021
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.
Consequence & remedy
Consequence: An air bag that deploys improperly can increase the risk of injury in a crash.
Remedy: Dealers will replace the SABIC assemblies, free of charge. Owner notification letters were mailed January 17, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y99.
Oct 14, 2021
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.
Consequence & remedy
Consequence: A vehicle fire increases the risk of injury.
Remedy: Owners are advised to park these vehicles outside of buildings or structures, and not near other vehicles, until the vehicle has been remedied. Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. This recall has been superseded by 23V060.
Mar 11, 2021
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 2500, 3500, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the Solid State Intake Heater Grid Relay, which could result in a vehicle fire.
Consequence & remedy
Consequence: A vehicle fire increases the risk of injury.
Remedy: Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y08. This recall has been superseded by recall number 21V-798.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗