2025 RAM 1500

I just bought a new Ram Rebel X 2025 in September. I have 7K miles and the front tires are shot due to factory misalignment! Local dealership South Hills Dodge is ZERO HELP. I opened a case with RAM. They said…“You have to drop off your truck at the dealership before we can escalate your case to a case manager”. My truck has been sitting outside the dealership since I dropped it off on Monday 4-27 and hasn’t moved!! The dealership initially said they would cover an alignment under warranty free of charge but not cover 2 new tires which were caused by the misalignment. They then told me I would have to open a case with RAM in order to get the tires paid for. In the meantime, I asked the service manager if he could get me the current alignment readings. He then lied to me and told me they weren’t able to take the current alignment measurements due to the fact that the front tires were so badly worn. I then took it to my local mechanic to get the current alignment readings without fixing anything so I could have this sheet for my records. It not only shows the toe being out of spec on both front tires but shows the Caster being out of spec. Therefore it was set that way when I purchased the vehicle brand new back in September. I talked to my case manager who was never able to get ahold of the dealership!! I was also never able to get a response to multiple questions through their text service. Finally they reach out after my vehicle sat for 4 days and say I have to pay 19.95 for a tire rotation in order to do the alignment. I then chose to take my vehicle to Jim Shorkey and they fix some recalls and RRTs but “needed to talk w case mgr about tire coverage” So then I have it out with this case manager about the amount of time and money I’ve wasted so far and in a nutshell he tells me that the first dealer said tires were not covered under warranty so they can’t cover them! Basically I was sent in a circle of wasted time by RAM corporation “customer service”!!!

I have went to the dealership where I bought the car More than a month and a half ago and requested the recall to be addressed. However Since then I been following and dealer is neglecting my request and keeps telling me they dont know if the order is delivered or not and now today he told me its on backorder. Keep in mind he had told me he had ordered it a month and a half ago.

The vehicle has a dangerous hesitation and delayed acceleration when I am coasting and then reapplying the accelerator. This occurs in scenarios such as approaching a yield, slowing for a left turn on a green light, or slowing to merge where I reduce speed but do not come to a complete stop. When I press the accelerator to resume speed, the vehicle does not respond for a significant period. The truck fails to accelerate even with substantial throttle input, including pressing the pedal to the floor. After the delay, power may return suddenly. This delayed response creates a serious safety hazard in traffic. The hesitation occurs at the exact time immediate acceleration is needed to clear an intersection or merge into traffic. This has created near-miss situations due to the vehicle not accelerating when expected. Warning lights and diagnostics: No check engine light is illuminated during the events. The issue occurs without any visible warning indicators on the instrument panel. Conditions: The hesitation is most noticeable during coasting and throttle reapplication at low to moderate speeds, especially when slowing but not stopping. It is not limited to one specific road or location. Service and repair attempts: The vehicle has been presented to a dealer on 06/30/2025, 07/09/2025, 07/17/2025, 08/01/2025, and 02/06/2026. Additionally, I called and confirm there was no software update, recall, or corrective action to be taken on 03/25/2026. The dealer stated they could replicate the issue but could not identify a solution. No permanent fix has been provided.

The 14.4" Infotainment Screen will freeze randomly during vehicle start-up, make an audible buzzing sound through the speakers, then hard reset. During this time, the camera system is inoperable until the radio finishes resetting, causing reduced visibility around the vehicle when in reverse. No warning lamps or stored codes were present when this issue first occurred. The concern was shared with Friendship CDJR in Johnson City, TN. After inspection of the vehicle, the technician was unable to determine root cause and manually uploaded a software update to the infotainment system to ensure a corrupt file was not uploaded during over-the-air updates. This did not remedy the issue and the infotainment system continues to randomly show this issue.

1. The vehicle suffers from a recurring parasitic battery drain that results in a completely dead 12V battery after the vehicle sits for short periods. This appears to be a software or hardware failure in the Body Control Module (BCM) or Radio Frequency (RF) Hub that prevents the vehicle from entering 'sleep mode.' The vehicle is currently at the dealership getting looked at. But I can have it available for inspection upon request. 2. I regularly commute between Orange County, CA, and Las Vegas, NV. This route involves long stretches of remote desert (I-15) with extreme temperatures often exceeding 100°F and limited cell service. A recurring, unpredictable battery failure in these conditions creates a life-safety risk, as it can leave a driver stranded without climate control or the ability to call for help in a high-heat environment. As a medical professional, the lack of vehicle reliability also impacts my ability to reach clinical assignments safely. 3. Yes. The issue has been documented during three separate service visits to an authorized Ram dealership. On each occasion, the battery was found to be depleted below functional levels. Despite these visits and attempted 're-flashes' of the software, the parasitic drain persists. 4. The vehicle has been inspected and 'serviced' three times by authorized manufacturer representatives (certified Ram dealership technicians). 5. Symptoms first appeared the day after I purchased the vehicle. There were no dashboard warning lights until the battery was too low to crank the engine, at which point 'Electrical System Service Required' and multiple sensors failure errors appeared. I am aware of TSB 08-380-25 (which specifically addresses the BCM re-flash for battery drain) but that it has failed to resolve the issue after three attempts.

FCA - USA has a safety recall for Ram trucks manufactured between 2024 -2026. The towing/trailer module is defective and the trailer lights, turn signals and trailer braking may not function while towing a vehicle. The recall has been effective since Feb. 2, 2026. I have tried to schedule my 2026 Ram truck at two different dealerships and they complain that the cannot get the parts from FCA. My scheduled appointments have been cancelled at least 2 times due to part unavailability. I was told today by a Ram dealer that FCA has advised them FCA is only releasing 1 module per dealership per month. T This is a serious safety issue for those customers that tow trailers as the malfunction could result in accidents and deaths. I find it unacceptable that an automaker can have a serious safety issue and is unable or unwilling to supply the new trailer towing parts/modules that correct the defect. Please discuss this issue with FCA.

The contact owns a 2025 Ram 1500. The contact stated that while operating the vehicle, the instrument panel became inoperable. Additionally, the contact stated that upon shifting from reverse(R) to drive(D), the vehicle failed to respond. The vehicle was restarted and shifted to drive(D), and the vehicle responded as intended. The contact stated that the failure was a recurring failure. The manufacturer and local dealer were notified of the failure. The cause of the failure was not yet determined. The failure mileage was 5,000.

My vehicle has experience repeated electrical system failures resulting in no-start condition and a loss of reliability. The first incident was in Nov 2025. The vehicle would not start after being parked at work from 0630-1530. The batteries had been drained due to what the dealer identified as a radio frequency module issue. The technician explained it to having gotten "stuck" in update mode. The vehicle was under warranty at the time and required a replacement of the module and two new batteries. I asked what I should look for in case this happens again in hopes of getting it to the dealer before it drains the batteries and I was told there are no real indicators. Early in April, the auto started not working consistently and the FOB would not open the doors. I replaced the battery in the FOB but the issue continued. Since that time I have monitored the voltage gauge. The vehicle was taken to the dealer again mid-April. The tech said he could not get the auto start issue to duplicate, stated there were two software updates that they updated and that it should be good to go. Monday, April 27, 2026 I parked the truck after work with the voltage reading 14.3. Tuesday, April 28, when I attempted to get in the truck to go to work at 0615, the failed to start or respond to the key FOB in any way. Once again, the truck was towed to the dealer where it is currently. The tech has stated they are having to replace the batteries again. This pattern indicates an electrical system failure due to battery drain and repeated no-start conditions. The failures occur without warning and have resulted in the vehicle being inoperable on more than one occasion. This repeated issue presents a safety concern if the vehicle can become stranded unexpectedly due to this failure. The issue does not appear to be resolved. The tech informed me that the company is still trying to figure it out.

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the recall and informed the contact that parts were limited. The contact was informed that new vehicles were the priority before the vehicles that were already sold. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while idling at an intersection, the vehicle shut off without warning. The vehicle was towed to the dealer, and the battery was replaced. Soon after the repair, while driving 75 MPH, the Forward Collision Avoidance system activated erroneously, and the transmission unexpectedly downshifted. The contact attempted to take the vehicle for service, but was unable to contact a dealer. The manufacturer was made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 30,000.

I was pulling out of driveway, it is a steep driveway, I have kept vehicle in 4WD, I then backed up to turn around, the truck “lurched” and “jerked” forward abruptly. I thought I had hit the home in front of me or ran over something. It was not the AEB. The vehicle had changed from 4WD auto to 2WD on its own, creating a large “jump” in the gears. I took the vehicle to service and they could not replicate. This has now happened 3 other times and “jerked” me forward at lower speeds. I have slow had the vehicle “jerk” or roughly change gears while driving from 20mph to 40mpg or when lowering gears and different speeds. I have taken it to the dealership to present and was advised to take it to another dealership and test drive with myself to attempt to replicate. I have had the main center display console turn black, both on CarPlay, and using regularly. The front parking impact sensors not display on camera which could be a safety hazard of you had something or someone that was close to proximity to the vehicle and the camera not display. I have taken the vehicle in for this and was told they could not replicate.