2025 RAM 1500

My infotainment screen makes a loud buzzing noise at least 3days per week, and then it shuts down and reboots itself, this happened several times while backing out of parking spots and I lost my rear view camera, also sometimes while driving on the Highway both of my blind spot monitor lights on my mirrors will come on and my truck will display BMS malfunction and this stops my adaptive Cruise and hands free Cruise while driving on Highway at 65mph or higher. I've taken in to the dealership and they say they can't reproduce the problem with the buzzing coming from The infotainment system, and the Blindspot Monitoring System will self correct after my vehicle sits overnight, but my RAM documents the BMS and sends me an alert to take into dealership for service, but once again the dealerships say they can't replicate the issue with the bms.

The Advanced Driver Assistance System (ADAS) has failed and is no longer operational. The system icon on the instrument cluster is illuminated, indicating the feature is disabled. Prior to full failure, the vehicle experienced multiple dangerous events including unexpected and unintended braking at freeway speeds, creating hazardous driving conditions and requiring immediate steering correction to avoid potential collisions. The initial issue began with a loss of steering assist, which was reported. Since then, the condition has escalated. The ADAS system is now completely non-functional, and the vehicle continues to present ongoing safety risks. These failures occur during regular highway operation. I drive approximately 100 miles per day, significantly increasing exposure to these hazards. The unpredictable braking and prior steering issues create a serious risk of accident, injury, or loss of control. This issue has been ongoing for nearly four months since the initial complaint, with no permanent resolution. The vehicle is unsafe to operate under normal conditions.

There was a recall for the cluster pack on the screen that shows my speedometer and safety features such a lane departure, turn signals, etc. I had the recall completed and my screen still blacks out randomly. It has been in the shop 3 times to fix the screen, but Ram cannot get it fixed. I have multiple pictures and videos of the screen blacking out if anyone is interested I can email them.

1. Nature of Safety Complaint I am submitting this complaint to report repeated and unresolved safety-related defects affecting my 2025 Ram 1500 manufactured by Stellantis (FCA US LLC). The vehicle has experienced ongoing failures of safety-related systems since purchase on August 6, 2025. Despite multiple repair attempts at three authorized dealerships, the issues persist and the vehicle has remained out of service for over four months. 2. Dealership Repair History (Safety Context) Repairs were performed at: Colonial Dodge Dartmouth Quirk CDJR Dorchester Colonial Dodge Chrysler Jeep Ram The vehicle is currently in dealer possession (Hudson, MA) for ongoing repairs. 3. Safety-Related Defects A. Parking Sensor System Failure Front and rear parking sensors repeatedly malfunction. These are collision-avoidance / driver-assist safety systems. Multiple repair orders document ongoing failures. System reliability is compromised despite repeated software updates and module replacements. Safety Concern: Increased risk of collision due to nonfunctional proximity detection. B. Electronic Module & Software Instability Repeated failures and updates involving: Transmission control module Electric power steering module Driver/passenger door modules Instrument cluster Security Gateway (SGW) Safety Concern: Electronic instability affecting steering, transmission control, or driver information systems could pose crash risk. C. Unintended Sunroof Operation Sunroof tilts open unexpectedly. Safety Concern: Unexpected opening while driving may distract driver or create hazardous conditions at highway speeds. D. Running Board Malfunction Running boards malfunction intermittently. Safety Concern: Risk of slip, fall, or injury during entry/exit. E. Battery Failures While in Dealer Custody Both batteries reportedly failed while vehicle was at dealership. Safety Concern: Electrical instability may affect essential systems.

For the sixth time, the vehicle has stopped in mid traffic. A couple of close incidents of almost getting hit in two lane traffic, at stop lights surrounded by traffic, on interstate. The incident today came after a supposed, "final fix" for the blind spot warning. It is not a warning, the vehicle completely hard brakes to a complete stop and shut down of all systems. We have to quickly respond, turn the button on quickly and hope it starts. I am now terrified to drive the vehicle. The original dealer told me to take to local dealer, they acted like I was crazy trying to describe these incidents, initially, but then 2 weeks ago, they had a service recall that stated exactly what I had experienced. It does not work. I am terrified to drive it and invested over 90,000 in a quality, American built truck to be dismissed, then believed and survived. I can't keep it, please help.

Shortly after purchasing the vehicle, I began experiencing intermittent electrical and driver assistance system malfunctions. These issues included warning messages, unexpected system behavior, and periods where multiple advanced driver assistance features were unavailable or disabled. The problem first occurred around April 4, 2025, at approximately 665 miles. Since then, the issue has occurred intermittently and has been difficult to predict or reliably reproduce. I brought the vehicle to an authorized dealer multiple times for warranty repair. On at least one visit, the dealer was unable to duplicate the concern. On subsequent visits, the dealer performed warranty-related diagnostics and repairs; however, the original issues have not been clearly confirmed as resolved. At times, the vehicle was deemed drivable but not confirmed to be fully repaired. Manufacturer technical assistance (STAR/engineering) has been involved in reviewing data and test results. As of the most recent service visit, the vehicle remains under review, and I do not have confirmation that the root cause has been identified or corrected. The intermittent nature of the malfunction and loss of driver assistance features creates concern for vehicle reliability and safety, especially when the systems fail without warning.

All issues have been reported and duplicated by the dealer. 1. Upon hard acceleration, vehicle dash flashes service 4 wheel drive and all lights surrounding the shifting knob flash. In one instance, it locked into 4 wheel (high) and was difficult to steer. Cleared upon restart. 2. Backup camera went totally to blue screen, no camera. 3. Instrument panel went dark when driving, no speedometer or other information on panel. 4. Front and rear end collision warning lamp indicates off, but never manually disengaged. 5. Other warning lights on periodically for no reason. 6. Since most of these items clear upon restarting the vehicle, it's often difficult to get to the dealer for inspection. They have, however, witnessed most of these incidents and in some cases have reproduced them when leaving the vehicle with them. 7. Frequent warning light illumination unavailable, service required prompt appears

On November 16th while on vacation and traveling through west Texas, our 2025 Ram 1500 SST Lonestar cancelled our adaptive cruise and automatic emergency brake. A message popped up again stating "Auto Emergency Braking (AEB)/ACC Unavailable Service Required". We were pulling our travel trailer and we found that if we shut off vehicle, it would reset and appear to work for a short time but would them cancel our adaptive cruise and automatic emergency brake. On November 17th we took it to Sisbarro CDJR in Deming, NM and they claimed they couldn't verify our problem with a 30 minute text drive. So their tech did an update to the PCM and gave us the truck back. We hitched up the next day and with 15 minutes the problem happened again. We stopped using the adaptive cruise control and started using the regular cruise. The message continued and we continued to Surprise, AZ without the ACC and AEB. On Monday, November 24th, we took the vehicle to Larry Miller CDJR in Surprise, AZ. After I described the ongoing problem to the service writer, he told that it would be 3 or 4 days before they could look at it and it could take at least an additional 2 days to repair if they could recreate the problem. I asked him if he thought it was safe to drive back to Mansfield, TX and he said it should be okay. Over the next three days we returned home and continued to have the problem with the ACC and AEB warning. I've have called Classic CDJR in Arlington, TX and scheduled an appointment for Tuesday, December 2nd at 7 am.

I do not believe my truck's forward collision warning and emergency braking work. I have had a few very close calls with rearending a vehicle in front of me and the truck did not brake automatically or give any collision warning. Also, the adaptive cruise control is set on the furthest distance, but it follows very closely to the vehicle in front of me. Like a 1.5 second length at the most. When I change the setting to follow closer, it will follow a vehicle within inches. I believe this causes a safety issue with a potential crash.