2025 RAM 1500

ADA Continuously fails at all road speeds and road/weather conditions. System will not consistently remain engaged. Some failure are intermittent other disable the system for extended periods of time. This has been occurring for 10 months. Triger event is suspected to be on or around time of PCM update 2 attempts to rectify with manufacture have resulted in nil change to system behaviour

Subject: URGENT SAFETY ESCALATION – Unintended Highway Braking + Ongoing Defects – 2025 Ram 1500 Tungsten – VIN [XXX] – Previous $10,000 Settlement Dear Ram / Stellantis Customer Care and Escalation Team, I am writing to escalate a critical safety defect and continuing problems with my 2025 Ram 1500 Tungsten. Vehicle details: VIN: [XXX] Current mileage: 17,500 Purchased: XXX Dealership: Billion – [XXX] Owner: [XXX] In May Stellantis provided a $10,000 cash settlement related to multiple electrical and other faults. Despite that settlement, the vehicle has continued to experience significant and escalating problems. NEW SERIOUS Critical safety issue – Unintended Automatic Braking: While using Hands-Free Active Driving Assist (or related ADAS systems) at 80 mph on the freeway with a clear lane ahead, the truck has slammed on the brakes without cause. This occurred once last year and has now happened two additional times. The most recent incident (Monday) nearly resulted in a serious accident when a vehicle behind me was forced to swerve to avoid a rear-end collision. My natural reaction was also to brake, which compounded the danger. This is a clear and dangerous safety defect involving the Automatic Emergency Braking / ADAS systems. I am currently forced to continue operating the vehicle with these known faults for approximately two more weeks before Billion in [XXX] can schedule service. Additional ongoing defects and repair history: The latest issue involves the engine revs surging up and down at idle, with the engine nearly stalling before recovering. Since new (XXX), this vehicle has already been in the workshop/garage 8 times and I have been provided with 8 rental vehicles. This will now become the 9th workshop visit and 9th rental once the dealership can take it in approximately two weeks. These continued defects — especially the unintended hard braking at highway speed — substantially impair the safe INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The emergency braking system initiated during operating my vehicle (has done it 3 times) for no reason. It locks up my engine and will not let me operate the vehicle. The software went crazy with warnings. Would not allow me to turn off the engine. It acted like it thought I was having a front end collision. I seriously have been afraid to drive. I have this feature turned off, it should never have activated. I have had several electrical issues; example: drivers side running light twice has had to be replaced (first time it was only a few months old); the passenger side had to be replaced. The air pressure warnings are inconsistent, the screen goes black on my Uconnect system; the clock settings change daily. It drops, freezes or reboots constantly. The first week I had my truck the check engine light came on, I took it back to dealer and they found nothing wrong. A few weeks later it happened again; took it back and they said it was a "KNOWN" RAM issue, nothing is really wrong and no fix was available. It comes on frequently, I get it checked each time. It goes off on its own now. I do not trust it. How will I know if it really has an issue???

While driving northbound on [XXX] from [XXX] into [XXX] during heavy rain, my vehicle experienced an uncommanded Automatic Emergency Braking (AEB) deployment just before the bridge. The sudden activation of the AEB system at highway speed on a wet surface caused the vehicle to lose traction, resulting in fishtailing and a subsequent head-on collision into the median. This malfunction not only put my life in danger, but the life of my passenger because if I was not able to recover as I did, the truck would have went right off the bridge. The AEB system is the component involved, and the vehicle is available for inspection upon request. The problem has not yet been evaluated or confirmed by a dealer or independent service center; currently, the vehicle is being evaluated by the insurance company, and inspection is pending. There were no warning lamps, messages, or other symptoms prior to the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Ram 1500. The contact stated that while driving with cruise control engaged, the cruise control system accelerated and failed to recognize objects or vehicles ahead. The contact was forced to manually override the cruise control system to regain control of the vehicle and prevent an accident. The contact stated that a "Driver Override" warning message appeared on the instrument panel as the vehicle accelerated without the contact depressing the accelerator pedal. A dealer was notified of the failure, and an appointment was scheduled to have the vehicle inspected. The manufacturer was not yet notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 17,000.

While driving in traffic on the interstate with adaptive cruise control working, all lights on the dash illuminated for 1 to 2 seconds, adaptive cruise control kicked off, the dash then went totally blank for 2 to 3 seconds then slowly came back to life with the fuel gauge showing zero when there was ¾ of a tank prior to this event.

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the recall and informed the contact that parts were limited. The contact was informed that new vehicles were the priority before the vehicles that were already sold. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while idling at an intersection, the vehicle shut off without warning. The vehicle was towed to the dealer, and the battery was replaced. Soon after the repair, while driving 75 MPH, the Forward Collision Avoidance system activated erroneously, and the transmission unexpectedly downshifted. The contact attempted to take the vehicle for service, but was unable to contact a dealer. The manufacturer was made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 30,000.

I purchased the Vehicle in April 2025 with 500 miles as NEW. Within 3k miles, I had the AEB and “BLIND Spot warning unavailable “ both service required messages come on the vehicle. The Hazards stay on the side mirrors while driving, which make it dangerous also believing you have vehicles in your blind spot creating a safe hazard and also beeps at times. This continued to happen constantly. I was told at first presentation that there was an internal TBS(bulletin) with FCA and there was no fix. Then at 4k miles, it happened again. I took it back, they did a software update. It continued to happen. 6k miles, more software updates. A wiring harness was replaced. It is still happening for both. At 10k miles. After software updates, wiring harness update. It continues to happen.