2025 RAM 1500

2025 RAM 1500. This vehicle has the defect described in NHTSA Recall 26V-560 (FCA Recall 83D). Since delivery, the infotainment/radio system has frozen and rebooted itself roughly 6-7 times per week. On at least four occasions the system froze while the backup camera was in active use, leaving a frozen, inaccurate image on the display while the vehicle was moving. During one incident this nearly caused me to strike a pedestrian while the camera image was frozen. Additional infotainment failures include a sudden extremely loud audio noise that cannot be turned down until the unit reboots, the radio language spontaneously changing from English to Italian, and an intermittent "SOS Unavailable" warning indicating the emergency-calling system is not functioning. The vehicle was taken to the dealer three times (6/18/2025, 1/13/2026, and 6/12/2026) and each time the dealer stated they could not replicate the problem, including on 6/12/2026, during the period the manufacturer was investigating this exact defect. I have several videos of the frozen camera display during operation and a photo of the SOS warning. A driver relying on the backup camera cannot see what is behind the vehicle when the image freezes.

Loses the memory seat position all the time and seat does not roll back to exit. Speed limit warning setting is forgotten and alerts at 2 mph default, parking camera view fail to come on and must be selected manually, door trim popped off driver door requiring 2 trips to dealer to fix and a third trip to dealer to get seat position memory buttons reconnected as they were forgotten on 2 nd visit.

The factory-installed tow mirrors on this vehicle present a severe safety hazard due to a major engineering and ergonomic design flaw. The physical size and placement of the side mirrors are excessively large, creating massive blind spots at the front pillars of the windshield. This completely obstructs the driver's forward-diagonal visibility, creating a "blind wall" effect that fully hides oncoming mid-size sedans, motorcycles, and pedestrians when approaching urban intersections, roundabouts, and crosswalks. This layout is entirely unsuitable for normal daily use and causes extreme driver distress due to near-miss situations. Additionally, the advanced safety electronics housed within these mirrors malfunction constantly. The Blind Spot Monitoring (BSM) warning lights freeze or lock up on the glass, or the dashboard displays a permanent "Blind Spot System Unavailable" error message shortly after starting the vehicle or deploying the power-folding mirrors. The 360-degree perimeter camera feed also experiences intermittent signal loss. The hardware components are available for inspection upon request. The electrical faults have been confirmed by an authorized dealer but a permanent design fix for the forward visibility hazard is required from the manufacturer.

on my 2025 ram 1500, my truck turns off my cross path detection, and reads i have a trailer hooked up. At the times this has happened i HAD NO trailer attached and had no trailer wire harness hooked up to my truck. the first time this happened, i was driving forward, and my truck turned off my cross path detection and errored out, my truck also reads a trailer, and has defalts to AUTO trailer, this happened 2 times, I have no trailer hooked up and have never had a trailer hooked up. the first time to reset this i had to restart my truck im not sure of the date this happened, i took it to the dealer ship for the first one and they told me there is supposed to be a fix late this year the first time was mid apr 2026 then today 6/6/2026 the same issue, i had no trailer hooked up and my cross path detection disable and the truck read i had a trailer hooked up and put a trailer icon on my cluster and put auto, this time about 5 mins the trailer icon went away, my truck has been doing this more and more there are 2 pics one is todays, and one is from around april time frame

I was pulling out of driveway, it is a steep driveway, I have kept vehicle in 4WD, I then backed up to turn around, the truck “lurched” and “jerked” forward abruptly. I thought I had hit the home in front of me or ran over something. It was not the AEB. The vehicle had changed from 4WD auto to 2WD on its own, creating a large “jump” in the gears. I took the vehicle to service and they could not replicate. This has now happened 3 other times and “jerked” me forward at lower speeds. I have slow had the vehicle “jerk” or roughly change gears while driving from 20mph to 40mpg or when lowering gears and different speeds. I have taken it to the dealership to present and was advised to take it to another dealership and test drive with myself to attempt to replicate. I have had the main center display console turn black, both on CarPlay, and using regularly. The front parking impact sensors not display on camera which could be a safety hazard of you had something or someone that was close to proximity to the vehicle and the camera not display. I have taken the vehicle in for this and was told they could not replicate.

Defect Description for NHTSA Complaint Intermittent but recurring failure of the Uconnect infotainment system and rearview backup camera on a 2025 Ram 1500. The defect occurs at vehicle startup and when shifting the transmission into reverse. Symptoms include: (1) the center console display freezes and becomes unresponsive; (2) the rearview backup camera fails to display an image when reverse is selected, eliminating rear visibility required under FMVSS 111; (3) audio output cuts out completely; and (4) a loud electronic buzzing noise is frequently emitted from the dash or speakers during the failure. This is a safety-related defect because the rearview camera is inoperative at the exact moment it is federally required to function — when the driver shifts into reverse — creating a rear visibility hazard and increasing the risk of a backover incident involving pedestrians, children, or obstacles. The vehicle has been taken to an authorized Ram dealer multiple times for this issue. The dealer previously replaced the center console display/head unit under warranty, but the defect has returned and continues to occur, indicating the root cause was not the display itself. The persistence of the failure after a hardware replacement suggests a systemic issue — likely related to Uconnect software, the CAN bus communication network, a wiring harness or ground fault, or another vehicle module — rather than an isolated component failure. No crash, injury, or fire has resulted, but the loss of the backup camera at the moment of reverse engagement presents an ongoing safety risk during every use of the vehicle.

I am contacting you regarding my 2025 Ram 1500 with an open safety recall (Manufacturer Recall #03D, NHTSA #26V-059). Case Number [XXX] This recall has been active since February 2, 2026, and my dealer has informed me that parts are still not available. It has now been over a month with no clear timeline for repair. I need clarification on the following: I keep calling the manufacture they told me that the recall parts are not available. appreciate escalation of this matter due to the extended delay. Thank you for your prompt attention. Sincerely, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1. Nature of Safety Complaint I am submitting this complaint to report repeated and unresolved safety-related defects affecting my 2025 Ram 1500 manufactured by Stellantis (FCA US LLC). The vehicle has experienced ongoing failures of safety-related systems since purchase on August 6, 2025. Despite multiple repair attempts at three authorized dealerships, the issues persist and the vehicle has remained out of service for over four months. 2. Dealership Repair History (Safety Context) Repairs were performed at: Colonial Dodge Dartmouth Quirk CDJR Dorchester Colonial Dodge Chrysler Jeep Ram The vehicle is currently in dealer possession (Hudson, MA) for ongoing repairs. 3. Safety-Related Defects A. Parking Sensor System Failure Front and rear parking sensors repeatedly malfunction. These are collision-avoidance / driver-assist safety systems. Multiple repair orders document ongoing failures. System reliability is compromised despite repeated software updates and module replacements. Safety Concern: Increased risk of collision due to nonfunctional proximity detection. B. Electronic Module & Software Instability Repeated failures and updates involving: Transmission control module Electric power steering module Driver/passenger door modules Instrument cluster Security Gateway (SGW) Safety Concern: Electronic instability affecting steering, transmission control, or driver information systems could pose crash risk. C. Unintended Sunroof Operation Sunroof tilts open unexpectedly. Safety Concern: Unexpected opening while driving may distract driver or create hazardous conditions at highway speeds. D. Running Board Malfunction Running boards malfunction intermittently. Safety Concern: Risk of slip, fall, or injury during entry/exit. E. Battery Failures While in Dealer Custody Both batteries reportedly failed while vehicle was at dealership. Safety Concern: Electrical instability may affect essential systems.