2023 RAM 1500

The contact owns a 2023 Ram 1500. The contact stated that on two occasions while driving approximately 60 MPH, the traction control warning light illuminated and the message "Parking Brake Deactivated" was displayed. The contact stated that during the first failure, the vehicle was pulled over to the side of the road, turned off, restarted the vehicle, and the check engine warning light illuminated. The vehicle was taken to the residence and then to a dealer, where the failure could not be duplicated. During the second occasion, while driving up a bridge, the vehicle lost automotive power and the vehicle decelerated to 28 MPH. The vehicle then coasted down the bridge, and it was pulled over to the side of the road, turned off, and restarted. The check engine warning light became illuminated. The vehicle was parked for several hours during a class, the vehicle was restarted and reset independently, and the warning light was no longer illuminated. The vehicle was taken to a dealer; however, the failure could not be duplicated. The manufacturer was not notified of the failure. The failure mileage was unknown.

I own a Ram 1500 Big Horn that has repeatedly shut off while driving and entered limp mode, causing sudden loss of power and engine shaking. This has occurred both while driving and while stopped at intersections, creating a serious safety hazard in traffic. The vehicle has been taken to the dealership more than nine times for the same issue, but they initially claimed they could not diagnose the problem because no codes were present. The vehicle recently broke down again and the dealership retrieved diagnostic codes P2172, C121C00, B151A100, and U100300, indicating airflow and CAN bus communication issues. Ram ordered an alternator to fix the truck, but the first part received was defective and had to be reordered, further delaying repairs. Despite being a loyal customer since 2019, I have repeatedly received substandard service and temporary fixes from Ram, and the truck remains unsafe and unreliable. The problem is unresolved, and I am concerned this defect could cause the vehicle to stall in traffic and potentially lead to an accident.

While driving at roadway speeds, the vehicle experienced a sudden loss of the instrument cluster and infotainment display, immediately followed by an engine shutdown. Steering and braking assistance were reduced during the event, requiring immediate driver intervention to safely maneuver the vehicle. The failure occurred without warning. No prior warning messages or indicators were visible before the loss of power and instrumentation. After the vehicle coasted and was restarted, all systems appeared to return to normal operation. This condition has occurred more than once and presents a serious safety risk, especially at highway speeds, due to loss of engine power and driver information. The vehicle was taken to an authorized dealership and remained there for over three weeks for inspection. The manufacturer was consulted, but the condition could not be duplicated during testing. No repairs were performed, and the vehicle is being released back to the owner with instructions to drive it until the condition occurs again. The issue has not been resolved, and the vehicle remains susceptible to an unexpected shutdown while driving, which could result in a crash or loss of vehicle control.

The contact owns a 2023 Ram 1500. The contact stated that while driving approximately 6 MPH, the vehicle lost motive power, and the parking brake unexpectedly engaged. The contact manually disengaged the parking brake. The contact was able to restart the vehicle; however, a message to “Shift to Park” was displayed, and the low-battery and low-voltage warning lights were illuminated. The contact stated that the failure persisted after restarting the vehicle. The vehicle was taken to an independent mechanic, but was not diagnosed. The mechanic informed the contact that the battery had not failed but that the vehicle was experiencing voltage errors. The contact was informed that the battery did not need to be replaced, and no repairs were performed. The vehicle was then taken to a dealer, but was not diagnosed; however, the dealer retrieved DTC: P032F. The dealer informed the contact that the failure could not be duplicated, but advised the contact that the battery was failing. The exact cause of the battery failure could not be determined. The dealer replaced the battery. The vehicle was later taken to another dealer, but was not diagnosed or repaired. The contact was informed that the failure could not be duplicated and that the cause of the battery failure could not be identified. The manufacturer was not made aware of the failure. The approximate failure mileage was 7,000.

I have replaced, via warranty, 3 cylinders that have failed within 10,000 miles of the vehicle. This causes my truck to shutter and not accelerate properly. The shop tells me this has been an ongoing problem, however it is not being addressed by Stalantis. Not requesting to do anything for my situation, however it needs to be investigated.

In two separate instances, after coming to a stop while driving (traffic light/stop sign) when attempting to accelerate the engine revved but car did not move. The car remained in the “run” position and the emergency parking brake engaged. Similarly the display alerted that safety parking brake was activated. Vehicle would not shift out of drive. Issue was remedied by turning engine off and then back on and disengaging the parking brake. This does not happen every time I stop the car and has happened only twice in the past 100 miles.

On 19 November 2024, immediately after dealer performed an oil change and accomplished recall 24V-653 and 24V729, on drive home vehicle engine shut off at a red light as normal (auto start/stop), but did not auto re-start. Had to power cycle in order to move truck. On 20 November 2024, vehicle engine shut off at a red light as normal (auto start/stop), but this time the SafeHold system engaged the parking brake and shifted the truck into park. The parking brake warning lamp illuminated. Truck would not move until the SafeHold system was manually bypassed. Surrounding traffic became impatient and took unnecessary risks to go around my truck that would not move. Immediately took truck to dealer for diagnosis and repair. On 22 November 2024, picked up truck from dealer with problem not repeatable, no repair performed. On 24 November 2024, exact same problem happened (vehicle engine shut off at a red light as normal (auto start/stop), SafeHold system engaged the parking brake and shifted the truck into park. The parking brake warning lamp illuminated. Truck would not move until the SafeHold system was manually bypassed). Surrounding traffic became impatient and took unnecessary risks to go around my truck that would not move

2023 RAM 1500 v8 with e-torque system stalls while driving. The vehicle will not start after stalling. The emergency brake is engaged and other lights are on the dash. I have had this problem happen three times and each time I had the vehicle brought to the local Dodge dealer service center. The problem was reported to the dealer service center and they have been unable to reproduce the problem. They also say the computer has no codes indicating a problem. The problem was also reported to Sellantis North America and their reply has been that, since the dealer cannot reproduce the problem, there is no case they can keep open. There were no warning lights prior to the vehicle stalling. After the stall, several warning lights were showing, including emergency brake, anti-traction off.

Just before I was completely stopped at a red light, the engine died, the transmission shifted to park, and the emergency brake was set. After several minutes and several attempts, the engine started and I was able to drive it home. The only indication something was wrong was the “Check Engine” light was on. That light was off the next morning. I took it to the local Ram dealer to be checked out. The result of the computer diagnosis was “Nonplausable codes.” They said there was nothing they could do. Our fear was (and remains) is that this might happen again while driving at a higher speed in heavy traffic. That could possibly cause serious injury or death, or both. Due to that serious concern, we took it back to the dealer and ask them to keep it for a while to see if it happened with them. While they had it, different personnel drove it over 400 miles, but the problem was not reproduced. Also, no recall has been issued for this model truck. However, there has been a recall for other models with the Etorque engine because of unexpected stalling. We are concerned every time we drive it. In fact, my wife will not drive it nor take the grandkids anywhere in it.

The Issue I am having is related to the Start/Stop function in the vehicle. Under normal circumstances when Start/Stop is on, and when it engages at a stop, the engine turns off when the brake is depressed. When lifting your foot off the brake, the engine restarts and you can immediately drive forward. My concern is when I come to a stop on an incline, which is very common in the Cincinnati area. When I come to a stop on an incline and Start/Stop is on, and when it engages, the vehicle turns off as it should. As I lift my foot off the brake, the engine starts... All seems fine up to this point... However in my situation, the transmission does not engage immediately. The vehicle will rev up to about 2K RPM and about 2 seconds later the car jerks into forward motion. This happens nearly every time I come to a stop on a hill. THIS IS A SERIOUS SAFETY ISSUE ESPECIALLY IF YOU ARE MAKING A RIGHT HAND TURN ON RED... A couple times, I thought I had plenty of room to make a turn only to have another car seem to be right on top of me by the time the my vehicle transmission engaged and I started to move. I took this vehicle to a RAM dealership only to have them say the issue could not be duplicated and that it is operating as designed. I was informed to simply turn off the Start/Stop system. That is NOT a satisfactory answer, especially when there isn't a way to permanently turn the system off. Frustrated with that dealership, I currently have it at another dealership and am currently being told a similar story, but was also told that it can be normal for it to take a couple seconds for all systems to begin talking to each other once the vehicle restarts. Not satisfied with that answer, I am going on a test drive with them tomorrow morning. If the answer is in fact that this issue is as designed, then there should be a large warning label on the dash to TURN OFF START/STOP ON HILLS or the software updated so Start/Stop does not engage on inclines.