NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
227 reportsMileage unknown · Aug 22, 2006
Latches/locks/linkagesInjury
CONSUMER COMPLAINT CONCERNING PONTIAC MONTANA POWER SLIDING DOOR INTERIOR HANDLE. *TS ***NAR*** THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE DOOR WAS OPERATING AS DESIGNED. THE AUTOMATIC DOOR BEGAN TO OPEN AND THE CONSUMER'S ELDERLY MOTHER GRABBED THE DOOR HANDLE. THE DOOR CONTINUED TO OPEN AND PLACED AN ENORM…
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CONSUMER COMPLAINT CONCERNING PONTIAC MONTANA POWER SLIDING DOOR INTERIOR HANDLE. *TS ***NAR*** THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE DOOR WAS OPERATING AS DESIGNED. THE AUTOMATIC DOOR BEGAN TO OPEN AND THE CONSUMER'S ELDERLY MOTHER GRABBED THE DOOR HANDLE. THE DOOR CONTINUED TO OPEN AND PLACED AN ENORMOUS AMOUNT OF PRESSURE ON HER ARM. LUCKILY HER ARM WAS ONLY BRUISED/SORE AND NOT BROKEN. THE CONSUMER IS REQUESTING THAT THE DOORS MECHANISM BE REPLACED WITH ONE THAT AUTOMATICALLY REOPENS IF OBSTRUCTED. *NM UPDATED 12/07/06.*JB
NHTSA ODI #10167974
100,000 miles · Jul 20, 2006
Service Brakes, Hydraulic
DT*: THE CONTACT STATED THAT THE ABS LIGHT ILLUMINATED CONSTANTLY. THERE WAS ALSO A DELAY IN THE ACTIVATION OF THE ABS WHEN THE BRAKE WAS DEPRESSED IN A NORMAL BRAKING SITUATION. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE THE SHOP DETERMINED THAT THE ABS MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THERE WERE NO R…
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DT*: THE CONTACT STATED THAT THE ABS LIGHT ILLUMINATED CONSTANTLY. THERE WAS ALSO A DELAY IN THE ACTIVATION OF THE ABS WHEN THE BRAKE WAS DEPRESSED IN A NORMAL BRAKING SITUATION. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE THE SHOP DETERMINED THAT THE ABS MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THERE WERE NO REPAIRS TO THE ABS SYSTEM. THE CONTACT ALSO EXPRESSED THAT THE AUTOMATIC TRANSMISSION DID NOT SHIFT GEARS AT THE CORRECT RPM LEVEL. THE VEHICLE WAS TAKEN TO A SEPARATE PRIVATE REPAIR SHOP, WHERE THE TRANSMISSION FLUID WAS CHANGED, AND THE HEAD GASKET REPLACED. THE REPAIR DID NOT COMPLETELY FIX THE PROBLEM.
NHTSA ODI #10162985
100,200 miles · Jun 19, 2006
Latches/locks/linkages
POWER SLIDING DOOR OPENED WHILE DRIVING. 5-YEAR-OLD CHILD WAS IN THE SEAT NEXT TO THE DOOR. THIS PROBLEM HAD TWO RECALLS IN 2001. THIS VEHICLE'S HISTORY SHOWS IT ALSO HAD WARRANTY WORK ON THIS DOOR IN 1998. GM REFUSED TO PAY FOR ANY OF THE COST OF THE REPAIR, DONE ON 6/12/06, APPARENTLY BECAUSE IT JUST CROSSED OVER 100,000 M…
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POWER SLIDING DOOR OPENED WHILE DRIVING. 5-YEAR-OLD CHILD WAS IN THE SEAT NEXT TO THE DOOR. THIS PROBLEM HAD TWO RECALLS IN 2001. THIS VEHICLE'S HISTORY SHOWS IT ALSO HAD WARRANTY WORK ON THIS DOOR IN 1998. GM REFUSED TO PAY FOR ANY OF THE COST OF THE REPAIR, DONE ON 6/12/06, APPARENTLY BECAUSE IT JUST CROSSED OVER 100,000 MILES. THE DEALER REPLACED THE ACTUATOR, LATCH, AND HANDLE, AT A TOTAL CHARGE OF $284.20. *JB
NHTSA ODI #10160200
189,000 miles · Jun 13, 2006
Steering
WHILE DRIVING MY 1998 PONTIAC TRANS SPORT MONTANA, MY STEERING WHEEL LOCKED UP AND WOULDN'T TURN TO THE LEFT, ALMOST CAUSING AN ACCIDENT. WHEN I TOOK THE VEHICLE IN FOR INSPECTION, IT WAS DETERMINED THAT IT WAS A RACK AND PINION STEERING GEAR ASSEMBLY. *JB
NHTSA ODI #10159743
117,858 miles · Mar 15, 2006
Engine And Engine Cooling
1998 TRANSPORT INTAKE MANIFOLD GASKET FAILED CAUSING LEAKAGE OF THE ENGINE COOLANT. *TS THIS FAILURE OCCURRED TWICE. *NM
NHTSA ODI #10153038
130,775 miles · Jan 18, 2006
Engine And Engine Cooling
ON 12/26/05 I SMELLED COOLANT WHEN EXITING MY VEHICLE. AFTER INVESTIGATING, I FOUND THAT COOLANT WAS LEAKING. I TOOK IT TO A MECHANIC, AND HAD THE INTERNAL GASKET REPLACED FOR $575. THE NEXT DAY I SAW THAT IT WAS STILL LEAKING COOLANT. I TOOK IT BACK, AND HAD THE WATER PUMP REPLACED FOR $166. THE NEXT DAY I SAW IT WAS STILL…
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ON 12/26/05 I SMELLED COOLANT WHEN EXITING MY VEHICLE. AFTER INVESTIGATING, I FOUND THAT COOLANT WAS LEAKING. I TOOK IT TO A MECHANIC, AND HAD THE INTERNAL GASKET REPLACED FOR $575. THE NEXT DAY I SAW THAT IT WAS STILL LEAKING COOLANT. I TOOK IT BACK, AND HAD THE WATER PUMP REPLACED FOR $166. THE NEXT DAY I SAW IT WAS STILL LEAKING, AND I HAD NO HEAT. I TOOK IT BACK TO THE MECHANIC, WHO TOLD ME THAT IT IS LEAKING AT THE TIMING COVER, AND THE LACK OF HEAT COULD BE DUE TO AN AIR BUBBLE, OR I MAY NEED MY HEATER CORE REPLACED. HE GAVE ME ROUGH ESTIMATES OF $900-$1500 FOR THE LEAK, AND PROBABLY ABOUT $400-600 IF MY HEATER CORE NEEDS REPLACED. GM NEEDS TO RECALL THIS VEHICLE FOR THIS PROBLEM. *NM
NHTSA ODI #10148064
23,000 miles · Jan 18, 2006
Exterior Lighting
DT*: THE CONSUMER STATED THE EXTERIOR PLASTIC HOUSING ON THE FRONT HEADLIGHTS TURNED YELLOW. THE YEARS OF DIRECT SUNLIGHT TARNISHED THE CLEARNESS OF THE COVER. THE MANUFACTURER WAS CONTACTED AND RECOMMENDED THE CONTACT PURCHASE NEW HOUSINGS FOR THE HEADLIGHTS. *JB *AK
NHTSA ODI #10148019
65,000 miles · Jan 17, 2006
Latches/locks/linkages
DT*: THE CONTACT STATED THERE WAS A RECALL # 01V067000 CONCERNING THE ACTUATOR. THE VEHICLE WAS REPAIRED THREE TIMES ACCORDING TO THE RECALL, BUT THE PROBLEM STILL PERSISTS. THE VEHICLE IS CURRENTLY AWAITING ADDITIONAL INSPECTION AND DIAGNOSTIC TESTING AT THE LOCAL DEALER. *NM
NHTSA ODI #10147909
123,520 miles · Jan 11, 2006
Latches/locks/linkages
I BROUGHT MY 1998 PONTIAC TRANSPORT MINIVAN IN FOR RECALL REPAIR ARRIVING AT 7:30 AM. MY VEHICLE WAS RETURNED TO ME AROUND 9 AM AND I WAS TOLD THAT THE WORK WAS COMPLETED. I PRESSED THE AUTOMATIC DOOR AND IT DIDN'T RELEASE, SO I LET SOMEONE KNOW. MY VEHICLE WAS SWOSHED AWAY AND I STOOD THERE NOT REALLY KNOWING WHAT THE PERSO…
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I BROUGHT MY 1998 PONTIAC TRANSPORT MINIVAN IN FOR RECALL REPAIR ARRIVING AT 7:30 AM. MY VEHICLE WAS RETURNED TO ME AROUND 9 AM AND I WAS TOLD THAT THE WORK WAS COMPLETED. I PRESSED THE AUTOMATIC DOOR AND IT DIDN'T RELEASE, SO I LET SOMEONE KNOW. MY VEHICLE WAS SWOSHED AWAY AND I STOOD THERE NOT REALLY KNOWING WHAT THE PERSON SAID QUICKLY BEFORE JUMPING IN AND TAKING OFF. I SIMPLY STEPPED BACK OUT OF HIS WAY. FINALLY, I WENT BACK IN THE WAITING ROOM AND ABOUT AN HOUR LATER HE CAME IN. HE TOLD ME THAT I NEEDED TO BRING IT BACK DURING A WEEK DAY WHERE HE WOULD HAVE MORE TIME TO SEE WHAT'S GOING ON WITH THE DOOR HANDLE/LOCK. HE ALSO INFORMED ME THAT IT WOULD COST ME $95.00. I DON'T KNOW WHAT TO DO AT THIS POINT EXCEPT CALL THE PHONE NUMBER ON THE RECALL LETTER. I TRULY FEEL THAT THERE SHOULD NOT BE A CHARGE, BECAUSE THE RECALL LETTER CLEARLY STATES TO REPLACE THE EXISITING HANDLE, LOCK, ETC. SO THE DOOR CAN OPEN AND CLOSE AS IT SHOULD. I ASKED TWICE IF HE NEEDED TO SEE THE LETTER AND HE SAID NO BOTH TIMES. *JB
NHTSA ODI #10147407
Mileage unknown · Dec 8, 2005
Latches/locks/linkagesPower Train
THE DOORS HAVE AN ANNOYING CLICKING THAT COMES FROM THE AUTOMATIC DOOR LOCKS. IT SEEMS THAT THE SYSTEM SENSES THE DOORS TO BE UNLOCKED AND CLICKS TO LOCK EVEN THOUGH THE DOORS ARE ALREADY LOCKED! I AM AFRAID THAT ONE DAY THE DOORS WILL UNLOCK INSTEAD WHILE DRIVING. ALSO MY TRANSMISSION FAILED LAST SUMMER AND I WAS TOLD THAT TH…
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THE DOORS HAVE AN ANNOYING CLICKING THAT COMES FROM THE AUTOMATIC DOOR LOCKS. IT SEEMS THAT THE SYSTEM SENSES THE DOORS TO BE UNLOCKED AND CLICKS TO LOCK EVEN THOUGH THE DOORS ARE ALREADY LOCKED! I AM AFRAID THAT ONE DAY THE DOORS WILL UNLOCK INSTEAD WHILE DRIVING. ALSO MY TRANSMISSION FAILED LAST SUMMER AND I WAS TOLD THAT THE TRANSMISSION COOLER LINES WERE INOPERABLE! CAUSING THE TRANSMISSION OIL TO BURN AND IT COST ME $3000.00 TO REPLACE. *NM
NHTSA ODI #10144786
Official recalls
5Dec 22, 2004
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
Nov 4, 2002
CERTAIN PASSENGER VEHICLES AND MINI VANS HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE AND SOME OTHER RETAINERS USED IN VEHICLES ASSEMBLED BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997, COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.
Remedy: DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN JANUARY 24, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Mar 8, 2001
VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS. THE DOOR CLOSES BUT MAY NOT BE LATCHED. IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE.
Consequence & remedy
Consequence: AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSTALL A NEW UN-LATCH ACTUATOR ASSEMBLY TO THE POWER SLIDING DOOR. THIS RECALL HAS BEEN CONTINUED UNDER SAFETY RECALL 01V-264. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Jun 11, 1998
VEHICLE DESCRIPTION: MINI VANS. THESE VEHICLES MAY HAVE (1) A BROKEN SHIFT CABLE FITTING OR (2) LOOSE SHIFT LINKAGE. CONSEQUENTLY, MOVING THE SHIFT LEVER TO A 'PARK' POSITION MAY NOT SHIFT THE TRANSMISSION TO 'PARK'.
Consequence & remedy
Consequence: THE VEHICLE COULD ROLL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT, AND REPLACE IF NECESSARY, THE AUTOMATIC TRANSAXLE RANGE SELECTOR CABLE.
Apr 7, 1998
VEHICLE DESCRIPTION: PASSENGER MINI VANS EQUIPPED WITH TRACTION CONTROL SYSTEMS. THE WINDSHIELD WIPER LINKAGE ARM CAN CONTACT A BRAKE LINE WHICH IS CONNECTED TO THE TRACTION CONTROL SYSTEM MODULATOR VALVE. THIS CONTACT CAN CHAFE THE BRAKE LINE RESULTING IN A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: BRAKE FLUID LEAKAGE CAN CAUSE REDUCED BRAKE EFFECTIVENESS AND INCREASED STOPPING DISTANCES.
Remedy: DEALERS WILL INSTALL A BRAKE LINE CLIP TO ENSURE PROPER CLEARANCE. ALSO THE BRAKE LINES WILL BE INSPECTED TO ANY DAMAGE CAUSED BY THIS CONDITION AND WILL REPLACE ANY DAMAGED LINES.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
EA03005 · Rear Axle Trailing Arm Failure
Opened Apr 23, 2003 · Closed Jan 12, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (2)
Suspension
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
EA02032 · Safety Belt Assembly Failure
Opened Nov 18, 2002 · Closed Nov 21, 2003
Status: closed (inferred from source dates) · Seat Belts
ODI IDENTIFIED 59 REPORTS WITH THE ALLEGED DEFECT.ODI WAS ABLE TO CONTACT 44 OF THE 59 CONSUMERS IN ORDER TO DETERMINE THE SPECIFIC CAUSE OF THE LATCH PROBLEMS.OF THE 44 OWNERS CONTACTED, ODI DETERMINED THAT FOUR FAILURES WERE DUE TO AN OUT-OF-TOLERANCE LATCH PLATE, AND THAT 23 FAILURES WERE DUE TO A DISPLACED BUCKLE HOUSING COVER.THE REMAINING 17 FAILURES HAD INDETERMINABLE CAUSES.OF THE 59 REPORTS, THERE WERE THREE ALLEGED MINOR INJURIES.NO LEGAL CLAIMS OR LAWSUITS HAVE BEEN FILED WITH REGARD TO THIS ALLEGED DEFECT.BASED ON THE LIMITED NUMBER OF REPORTS, AND A DECLINING REPORT TREND, THIS INVESTIGATION IS CLOSED.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEARED TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ADDITIONAL SUMMARY REPORT.
PE02086 · Rear Axle Trailing Arm Failure
Opened Nov 18, 2002 · Closed Apr 9, 2003
Status: closed (inferred from source dates) · Suspension; Suspension:rear
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
Additional source detail variants (2)
Suspension
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
Suspension:rear
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
PE02017 · Shoulder Harness Clip
Opened Feb 11, 2002 · Closed Aug 2, 2002
Status: closed (inferred from source dates) · Seat Belts
No summary supplied.
PE00045 · Air Bag Tear During Deployment
Opened Nov 3, 2000 · Closed Jan 11, 2001
Status: closed (inferred from source dates) · Air Bags
No summary supplied.
SQ00014 · Unexpected Opening Of Sliding Door
Opened Jul 25, 2000 · Closed Oct 22, 2001
Status: closed (inferred from source dates) · Structure
There is no summary currently available
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