Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 58 of 236 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 54 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
9 crash reports2 fire reports5 injury reports
What owners actually said
236 reports
Mileage unknown · Sep 4, 2002
Exterior Lighting
THE LENS CAP FELL OFF OF THE FRONT LIGHT HEADLIGHT. THEY WILL NOT REPLACE IT. IT IS A DEFINITE DEFECT. I HAVE TO PAY $200 FOR A WHOLE NEW LIGHT. THEY SHOULD MAKE A LENS COVER. PONTIAC CLAIMS THAT THEY HAVE NOT GOTTEN MANY COMPLAINTS ABOUT THIS BUT WHEN I CALLED ONE SALVAGE YARD HE TOLD ME THAT HE ALONE GETS 10 CALLS A WEEK …
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THE LENS CAP FELL OFF OF THE FRONT LIGHT HEADLIGHT. THEY WILL NOT REPLACE IT. IT IS A DEFINITE DEFECT. I HAVE TO PAY $200 FOR A WHOLE NEW LIGHT. THEY SHOULD MAKE A LENS COVER. PONTIAC CLAIMS THAT THEY HAVE NOT GOTTEN MANY COMPLAINTS ABOUT THIS BUT WHEN I CALLED ONE SALVAGE YARD HE TOLD ME THAT HE ALONE GETS 10 CALLS A WEEK ON THIS PART!!!*AK
NHTSA ODI #766675
Mileage unknown · Aug 30, 2002
Exterior Lighting
REPLACED RIGHT HAND LENS AND IT FAILED ALSO.*AK
NHTSA ODI #766489
Mileage unknown · Aug 20, 2002
Exterior Lighting
BOTH HEADLIGHT LENSES KEEP FALLING OFF WITHOUT WARNING,RESULTING IN LOSS OF HEADLIGHTS.*AK
NHTSA ODI #8016741
Mileage unknown · Aug 18, 2002
Steering
I AM FILING THIS COMPLAINT BECAUSE, EVEN THOUGH WE NO LONGER OWN THE VEHICLE, I UNDERSTAND THAT YOU ARE INVESTIGATING IT. I WAS LUCKY THAT NO ONE WAS HURT. I HAD THREE CHILDREN IN THE CAR, DRIVING THEM TO SCHOOL, WHEN THE STEERING JUST GAVE OUT WHILE WE WERE IN THE MIDDLE OF RUSH HOUR TRAFFIC; FORTUNATELY IT WAS ON A CITY STREET…
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I AM FILING THIS COMPLAINT BECAUSE, EVEN THOUGH WE NO LONGER OWN THE VEHICLE, I UNDERSTAND THAT YOU ARE INVESTIGATING IT. I WAS LUCKY THAT NO ONE WAS HURT. I HAD THREE CHILDREN IN THE CAR, DRIVING THEM TO SCHOOL, WHEN THE STEERING JUST GAVE OUT WHILE WE WERE IN THE MIDDLE OF RUSH HOUR TRAFFIC; FORTUNATELY IT WAS ON A CITY STREET, SO WE WEREN'T TRAVELLING VERY FAST. I WAS ABLE TO GET THE VEHICLE PUSHED OVER TO THE SIDE OF THE ROAD AND OUT OF THE WAY OF TRAFFIC. THE VEHICLE WAS TAKEN TO A PONTIAC DEALER FOR REPAIRS, WHICH TOTALLED WELL OVER $1000. THE DEALER SAID THAT THEY WERE NOT A AWARE OF ANY PROBLEMS LIKE THIS WITH THE VEHICLE. SINCE THE VEHICLE HAD JUST PASSED 60,000 IT WAS NOO LONGER UNDER WARRANTY FOR THIS TYPE OF PROBLEM. WE CALLED GM, AND THEY INSISTED THAT THEY WERE NOT AWARE OF THIS TYPE OF PROBLEM, AND CONFIRMED THAT THE REPAIR WOULD NOT BE COVERED BY WARRANTY. THEY DID GIVE US A DISCOUNT OFF OF THE PURCHASE OF OUR NEXT GM CAR, BECAUSE OF THIS AND ALL OF THE OTHER PROBLEMS WE HAD WITH THE VEHICLE, INCLUD ING REARSEATS THAT DID NOT WORK PROPERLY - THEY WOULDN'T STAY LOCKED INTO THE FLOOR, AND A JUST A NICE LITTLE SHOVE FROM BEHIND WOULD KNOCK THEM OUT OF THE FLOOR. IF YOU ARE STILL INVESTIGATING THIS, KEEP AT IT. I HATE TO THINK ABOUT WHAT MIGHT HAVE HAPPENED IF I WAS ON THE FREEWAY TRAVELLING 70 MPH DURING RUSH HOUR AND THE STEERING JUST QUIT.*AK
NHTSA ODI #765806
Mileage unknown · Aug 8, 2002
Exterior Lighting
CONSUMER STATED WHILE DRIVING, HE DISCOVERD THE SIGNAL LIGHTS WERE NOT WORKING, THE FUSES HAVE BEEN REPLACED OVER A HUNDRED TIMES.*MJ
NHTSA ODI #566926
Mileage unknown · Jul 15, 2002
Steering
WHILE DRIVING AT 40MPH STEERING MOMENTARILY LOCKED UP. VEHICLE THEN LOCKED UP MAKING LEFT HAND TURN. HAD TO PULL STEERING WHEEL A FEW DEGREES TO THE RIGHT TO FREE UP BIND. TOOK VEHICLE TO PONTIAC DEALERSHIP, AND WAS TOLD THAT RACK AND PINION HAD FAILED AND NEEDED TO BE REPLACED. WAS ALSO INFORMED THAT THE RACK AND PINION FAILURE…
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WHILE DRIVING AT 40MPH STEERING MOMENTARILY LOCKED UP. VEHICLE THEN LOCKED UP MAKING LEFT HAND TURN. HAD TO PULL STEERING WHEEL A FEW DEGREES TO THE RIGHT TO FREE UP BIND. TOOK VEHICLE TO PONTIAC DEALERSHIP, AND WAS TOLD THAT RACK AND PINION HAD FAILED AND NEEDED TO BE REPLACED. WAS ALSO INFORMED THAT THE RACK AND PINION FAILURE DESTROYED THE AIR BAG COIL WHICH HAD TO BE REPLACED.
NHTSA ODI #764248
Mileage unknown · Jul 8, 2002
Seat BeltsSteeringStructure
PROBLEM #1 - SEAT BELTS. FOUR OUT OF THE SEVEN SEAT BELTS IN THE CAR HAVE FAILED. SPECIFICALLY THE RETRACTION SYSTEM. FOUR OUT OF SEVEN GOING BAD TO ME, MEANS THIS IS NOT AN ISOLATED FAILURE. I'M CONCERN ABOUT THE OTHER 3 WORKING IF IN AN ACCIDENT. DEALERS CONTACTED WANT TO CHARGE ME $800 - $1000 TO FIX FOUR SEAT BELTS. NE…
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PROBLEM #1 - SEAT BELTS. FOUR OUT OF THE SEVEN SEAT BELTS IN THE CAR HAVE FAILED. SPECIFICALLY THE RETRACTION SYSTEM. FOUR OUT OF SEVEN GOING BAD TO ME, MEANS THIS IS NOT AN ISOLATED FAILURE. I'M CONCERN ABOUT THE OTHER 3 WORKING IF IN AN ACCIDENT. DEALERS CONTACTED WANT TO CHARGE ME $800 - $1000 TO FIX FOUR SEAT BELTS. NEED TO GET IT FIXED, BUT NOTHING TO BELIEVE I WON'T BE ASKING THAT SAME DEALER TO FIX THE OTHER 3 SEAT BELTS WHEN THEY GO BAD TOO. DEALERS SAY HIGH COST OF REPAIR IS DIRECTLY ATTRIBUTED TO THE COST OF PARTS. UNLIKE AN ALTERNATOR, OR OTHER ENGINE COMPONENT, THE SEAT BELT ASSEMBLY IS SOLE SOURCED FROM ONE MANUFACTURER. LOCKED IN TO A NON-COMPETITIVE PRICE (AND OBVIOUSLY OVER INFLATED). PROBLEM #2 - RACK AND PINON STEERING. I NOTICED ON YOUR WEB SITE WHAT I BELIEVE TO BE THE SAME PROBLEM UNDER PONTIAC TRANSPORTS. BASICALLY TOLD BY DEALER THE RACK AND PINON STEERING SYSTEM IS BAD. OUT OF WARRANTY, SO BIG BUCKS. HAVE HAD TO PAY QUITE A BIT IN DEALER REPAIR BILLS ALREADY ON VEHICAL. FOR EXAMPLE, PROBLEMS WITH AUTOMATIC SLIDING DOOR, WINDSHIELD WIPERS, BACK HATCH, SIDE WINDOW, PUSH BUTTONS ON DOOR ARM REST, AIR CONDITIONING.....ALSO POOR DESIGN WITH PLASTIC PARTS IN HIGH STRESSED POINT AREAS.*AK
NHTSA ODI #763955
Mileage unknown · Jun 10, 2002
Steering
THE STEERING COMPLETELY LOCKED UP WITHOUT WARNING. FORTUNATELY I WAS JUST PULLING OUT OF A PARKING PLACE IN A SHOPPING CENTER, SO THERE WAS NO OTHER ACCIDENT OR ACTIVITY ENVOLVED. I PAYED TO HAVE THE RACK & PINION UNIT REPLACED AND HAVE HAD NO FURTHER PROBLEM. I READ THE OTHER DAY THAT YOUR ORGANIZATION WAS CONDUCTING AN ENGINEE…
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THE STEERING COMPLETELY LOCKED UP WITHOUT WARNING. FORTUNATELY I WAS JUST PULLING OUT OF A PARKING PLACE IN A SHOPPING CENTER, SO THERE WAS NO OTHER ACCIDENT OR ACTIVITY ENVOLVED. I PAYED TO HAVE THE RACK & PINION UNIT REPLACED AND HAVE HAD NO FURTHER PROBLEM. I READ THE OTHER DAY THAT YOUR ORGANIZATION WAS CONDUCTING AN ENGINEERING INVESTIGATION ON STEERING LOCKUP PROBLEMS FOR CERTAIN GMC MODELS. AMONG THESE MODELS LISTED WAS MY 97 PONTIAC TRANSPORT SO I THOUGHT I WOULD REPORT MY EXPERIENCE.*AK
NHTSA ODI #762892
Mileage unknown · Jun 7, 2002
Steering
WHILE TRAVELING ON A SIDE ROAD AND WITHOUT PRIOR WARNING WAS MAKING A LEFT TURN STEERING LOCKED UP, PREVENTING VEHICLE TO MOVE. VEHICLE WAS TOWED. DEALERSHIP WAS AWARE OF PROBLEM.*AK
NHTSA ODI #8011313
Mileage unknown · May 28, 2002
Engine And Engine Cooling
LOSS OF COOLANT FROM THE TAIL PIPE. VEHICLE TAKEN TO A REPAIR SHOP AND INFORMED THAT INTAKE MAMIFOLD GASKET WAS CRACKED. DEALER AND MANUFACTUERER WERE NOTIFIED. *AK THE COOLANT IS GETTING INTO THE MOTOR OIL WHICH COULD CAUSE ENGINE FAILURE. CONSUMER WOULD LIKE ATTENTION TO THIS MATTER BECAUSE IF THE PROBLEM GETS WORSE, A NEW …
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LOSS OF COOLANT FROM THE TAIL PIPE. VEHICLE TAKEN TO A REPAIR SHOP AND INFORMED THAT INTAKE MAMIFOLD GASKET WAS CRACKED. DEALER AND MANUFACTUERER WERE NOTIFIED. *AK THE COOLANT IS GETTING INTO THE MOTOR OIL WHICH COULD CAUSE ENGINE FAILURE. CONSUMER WOULD LIKE ATTENTION TO THIS MATTER BECAUSE IF THE PROBLEM GETS WORSE, A NEW ENGINE WOULD HAVE TO BE PUT IN. *JG
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
CERTAIN PASSENGER VEHICLES AND MINI VANS HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE AND SOME OTHER RETAINERS USED IN VEHICLES ASSEMBLED BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997, COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.
Remedy: DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN JANUARY 24, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
VEHICLE DESCRIPTION: 1997-2001 CHEVROLET VENTURE, PONTIAC MONTANA/TRANSPORT, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS THAT WERE SERVICED IN CAMPAIGN 01013 (01V-067) FROM APRIL TO AUGUST 2001. ALSO 2001 CHEVROLET VENTURE, PONTIAC MONTANA, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS ASSEMBLED IN JANUARY THROUGH APRIL 2001. THESE VEHICLES HAVE INADEQUATE FRONT WELDS. IF A FRONT WELD FAILS, THE ACTUATOR CAN JAM IN THE UNLATCHED POSITION AND, WHEN THE SLIDING DOOR CLOSES, IT WILL NOT BE LATCHED.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE. AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSPECT AND, IF REQUIRED, INSTALL A NEW POWER SLIDING DOOR UNLATCH ACTUATOR ASSEMBLY. OWNER NOTIFICATION BEGAN ON OCTOBER 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS. THE DOOR CLOSES BUT MAY NOT BE LATCHED. IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE.
Consequence & remedy
Consequence: AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSTALL A NEW UN-LATCH ACTUATOR ASSEMBLY TO THE POWER SLIDING DOOR. THIS RECALL HAS BEEN CONTINUED UNDER SAFETY RECALL 01V-264. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
VEHICLE DESCRIPTION: PASSENGER MINI VANS EQUIPPED WITH TRACTION CONTROL SYSTEMS. THE WINDSHIELD WIPER LINKAGE ARM CAN CONTACT A BRAKE LINE WHICH IS CONNECTED TO THE TRACTION CONTROL SYSTEM MODULATOR VALVE. THIS CONTACT CAN CHAFE THE BRAKE LINE RESULTING IN A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: BRAKE FLUID LEAKAGE CAN CAUSE REDUCED BRAKE EFFECTIVENESS AND INCREASED STOPPING DISTANCES.
Remedy: DEALERS WILL INSTALL A BRAKE LINE CLIP TO ENSURE PROPER CLEARANCE. ALSO THE BRAKE LINES WILL BE INSPECTED TO ANY DAMAGE CAUSED BY THIS CONDITION AND WILL REPLACE ANY DAMAGED LINES.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA03005 · Rear Axle Trailing Arm Failure
Opened Apr 23, 2003 · Closed Jan 12, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (2)
Suspension
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
EA02032 · Safety Belt Assembly Failure
Opened Nov 18, 2002 · Closed Nov 21, 2003
Status: closed (inferred from source dates) · Seat Belts
ODI IDENTIFIED 59 REPORTS WITH THE ALLEGED DEFECT.ODI WAS ABLE TO CONTACT 44 OF THE 59 CONSUMERS IN ORDER TO DETERMINE THE SPECIFIC CAUSE OF THE LATCH PROBLEMS.OF THE 44 OWNERS CONTACTED, ODI DETERMINED THAT FOUR FAILURES WERE DUE TO AN OUT-OF-TOLERANCE LATCH PLATE, AND THAT 23 FAILURES WERE DUE TO A DISPLACED BUCKLE HOUSING COVER.THE REMAINING 17 FAILURES HAD INDETERMINABLE CAUSES.OF THE 59 REPORTS, THERE WERE THREE ALLEGED MINOR INJURIES.NO LEGAL CLAIMS OR LAWSUITS HAVE BEEN FILED WITH REGARD TO THIS ALLEGED DEFECT.BASED ON THE LIMITED NUMBER OF REPORTS, AND A DECLINING REPORT TREND, THIS INVESTIGATION IS CLOSED.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEARED TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ADDITIONAL SUMMARY REPORT.
EA02003 · Power Rack And Pinion Steering Failure
Opened Apr 4, 2002 · Closed Dec 10, 2002
Status: closed (inferred from source dates) · Steering; Steering:rack And Pinion
THE LOWER PINION BEARING IN THE RACK AND PINION STEERING ASSEMBLY MAY FAIL.GM WILL RECALL 1997-98 GRAND PRIX BUILT BETWEEN 1-MAR-96 AND 31-OCT-97; AND 1996-98 U-VANS/J-CARS BUILT BETWEEN 1-JAN-96 AND 31-OCT-97.SEE ATTACHED SUMMARY.
Additional source detail variants (2)
Steering
THE LOWER PINION BEARING IN THE RACK AND PINION STEERING ASSEMBLY MAY FAIL.GM WILL RECALL 1997-98 GRAND PRIX BUILT BETWEEN 1-MAR-96 AND 31-OCT-97; AND 1996-98 U-VANS/J-CARS BUILT BETWEEN 1-JAN-96 AND 31-OCT-97.SEE ATTACHED SUMMARY.
Steering:rack And Pinion
THE LOWER PINION BEARING IN THE RACK AND PINION STEERING ASSEMBLY MAY FAIL.GM WILL RECALL 1997-98 GRAND PRIX BUILT BETWEEN 1-MAR-96 AND 31-OCT-97; AND 1996-98 U-VANS/J-CARS BUILT BETWEEN 1-JAN-96 AND 31-OCT-97.SEE ATTACHED SUMMARY.
PE02017 · Shoulder Harness Clip
Opened Feb 11, 2002 · Closed Aug 2, 2002
Status: closed (inferred from source dates) · Seat Belts
No summary supplied.
PE01038 · Steering Rack And Pinion
Opened Nov 14, 2001 · Closed Apr 4, 2002
Status: closed (inferred from source dates) · Steering
ODI HAS RECEIVED 200 COMPLAINTS FROMT CONSUMERS AND 1,238 FROM GM ALLEGING FAILURE OR LOCKUP OF THE STEERING RACK AND PINION UNIT (R&P).THIS ALLEGED CONDITION CAN RESULT IN THE LOSS OF STEERING CONTROL OF THE VEHICLE AND A CRASH CAN RESULT.GM HAS REPORTED SIX CRASHES IN WHICH EIGHT PEOPLE HAVE SUSTAINED INJURIES RANGING FROM BRUISES, AIRBAG BURN, SEAT BELT ABRASION, FACIAL INJURY, NECK AND BACK PAIN.ALL CRASHES WERE SINGLE VEHICLE CRASHES.GM STATES THAT ONE POSSIBLE FAILURE MODE IS FAILURE OF THE LOWER PINION BEARING IN THE R&P.AN ENGINEERING ANALYSIS HAS BEEN OPENED TO DETERMINE IF A SAFETY DEFECT TREND EXISTS.
SQ00014 · Unexpected Opening Of Sliding Door
Opened Jul 25, 2000 · Closed Oct 22, 2001
Status: closed (inferred from source dates) · Structure
There is no summary currently available
1997 Pontiac Trans Sport Problems, Complaints & Recalls | Skip That Year
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