1997 Pontiac Trans Sport

I WAS TURNING THE STEERING WHEEL TO THE LEFT TO PARALLEL PARK NEXT TO THE CURB, THEN I HEARD A LOUD POP NOISE. WHEN I WENT TO TURN THE STEERING WHEEL TO THE RIGHT IT BEGAN VERY HARD TO TURN THE WHEEL. AFTER LEAVING THE STORE AND FROM THAT POINT ON EVERY ATTEMPT I MADE TO MAKE A RIGHT TURN, IT WAS EXTREMELY DIFFICULT. AFTER ARRIVING HOME I NOTICED LEAKING COMING FROM UNDER MY VAN. I CALLED THE LOCATION PONTIAC DEALERSHIP ABOUT THE MY STEERING PROBLEM AND THEY INDICATED THAT THE VAN HAD BEEN SERVICED FOR A RECALL IN FEBRUARY OF 2003 FOR THE RACK AND PINION RECALL SOMETHING RELATED TO THE STEERING. SO I CHECKED THE INTERNET FOR THE RECALL AND IT MENTIONED THE SAME EXACTLY PROBLEMS THAT I WAS HAVING NOW. I CALLED THE DEALERSHIP BACK AND THEY SAID THAT THE RECALL WAS ALREADY DONE ONCE. I TOLD THEM IT IS DOING THE SAME EXACTLY THING, AND WHEN I WENT TO CHECK THE STEERING ONE MORE TIME I NOTICED A HUGE PUDDLE UNDER MY VAN OF REDDISH BROWN FLUID. COME TO FIND OUT IT WAS TRANSMISSION LEAKING AND WHEN I TURN THE ENGINE ON THE FLUID CAME POURING OUT LIKE A FAUCET. I CONTACTED A TRANSMISSION SHOP TO TAKE A LOOK AT MY VAN AND THE MECHANIC TOLD ME THAT THE AXLE WAS PULLED OUT OF THE TRANSMISSION BY THE STEERING SYSTEM. THE MECHANIC ALSO MENTIONED THAT HE HAS DONE QUITE A FEW OF THESE SAME EXACTLY KIND OF MINI-VAN WITH THE SAME EXACTLY PROBLEM. HE SAID THAT HE KNEW EXACTLY HOW THE FIX THIS PROBLEM BECAUSE HE DOES IT QUITE OFTEN. THE REPAIR COSTED $1,800.00 DOLLARS AND THE MECHANIC TOLD ME NOW I NEED TO TAKE BACK TO THE DEALER TO HAVE THEM REPAIR THAT RACK AND PINION AGAIN. NOW THIS HAS ME VERY UPSET, I'M SO MAD ABOUT THIS BECAUSE THIS DEFINITELY SOUNDS LIKE A MANUFACTURE PROBLEM AND I SHOULD NOT HAVE TO PAY FOR THIS. I SENT THE VAN TO KARCO TRANMISSIONS IN LANCASTER, CALIFORNIA WHERE I LIVE AND THE PHONE NUMBER IS 661-723-1164. THIS DOES NOT MAKE ANY SENSE TO ME, SO THIS IS WHY I AM FILING THIS COMPLAINT.

DT: THE CONSUMER STATES THE RIGHT AND LEFT STEERING KNUCKLES WERE CRACKED, RIGHT WHERE THE TIE ROD KNUCKLE CONNECTS. THE CONSUMER WAS DOING AN OIL CHANGE WHEN HE NOTICED THE PROBLEM. THE DEALERSHIP WAS CALLED TO FIND OUT IF THERE WERE ANY RECALLS. THE CONSUMER THINKS BECAUSE THEY ARE MADE OF ALUMINUM, IT HAS HAPPENED BECAUSE OF OLD AGE. *JB

WIFE MAKING LEFT TURN ONTO BUSY ROAD, VAN WOULD NOT RESPOND TO TO TURNING THE WHEEL. SIDE IMPACT AT 40 MILE + FROM SEMI. INJURIES SUSTAINED BY WIFE, BROKEN HIP CRUSHED LEFT ARM , FRACTURED TAIL BONE AND FRACTURED BASE OF SKULL. DAUGHTER AND FRIEND ALSO INJURED BUT RELEASED WITH MINOR INJURIES. WE DID NOT KNOW THERE WAS A PROBLEM WITH THE VAN UNTIL AFTER THE ACCIDENT. THAT IS WHEN I RECIEVED THE RECALL NOTICE. NOTHING COULD BE DONE AT THIS POINT BECAUSE THE VAN HAD BEEN CRUSHED INTO A CUBE OF SCRAP METAL. I WAITED THIS LONG TO FILE A COMPLANT DUE TO LEGAL ADVICE, BUT AS YOU CAN SEE THE BIG GUY ALMOST ALWAYS WINS. WE RECIEVED NO COMPENSATION FROM GM.

THE STEERING RACK FAILED ON MY 1997 PONTIAC TRANSPORT APPROX 14 MONTHS AFTER IT WAS RECALLED AND A PINON BEARING CHANGED IN THE RACK. THE ORIGINAL RECALL WAS PERFORMED IN ORDER TO PREVENT THE BEARING FAILURE AND SUBSEQUENT LOCKING OF THE STEERING RACK ON LEFT HAND TURNS. THE RECALL FAILED BECAUSE THE BEARING FAILED ( 14 MONTHS AFTER IT WAS CHANGED OUT). THE FAILURE OF THE STEERING RACK COULD HAVE CAUSED A SEVERE ACCIDENT IF CONDITIONS WERE RIGHT. FORTUNATLY NO PERSONS WERE INJURED WHEN THE STEERING LOCKED UP

TODAYS DATE- DEC 15TH, 2004.HAVE HAD 1997 PONTIAC TRANSPORT FOR ALMOST 1 YR. I JUST FOUND OUT TODAY THAT THE RACK AND PINION ARE GOING TO HAVE TO BE REPLACED, ALONG WITH THE THERMOSTAT AND WATER PUMP.*AK REGARDING OPERATION OF THE RACK & PINION, THE TROUBLE STARTED ABOUT A MONTH AGO. I FIRST NOTICED PROBLEMS W/THE STEERING WHILE BACKING OUT. I THOUGHT IT MIGHT HAVE BEEN POWER STEERING, CHECKED THE FLUID AND IT WAS FULL. NOT TERRIBLE PROBLEMS, BUT LITTLE ENOUGH TO NOTICE SOMETHING WAS NOT RIGHT. IT HAS NOW GOTTEN A LITTLE WORSE, SO I HAD IT LOOKED AT AND WAS TOLD THE TERRIBLE NEWS JUST THIS VERY DAY.

AT 51000 MILES THE 3.4L ENGINE HAD LOWER INTAKE GASKET FAILURE IN WHICH THE DEX-COOL ANTI FREEZE DUMPED INTO THE CRANKCASE MIXING WITH THE OIL. THIS ONLY HAD ONE WARNING A COUPLE MONTHS EARLIER AS THE LOW COOLANT LIGHT CAME ON AND I ADDED 1/2 GALLON DEX-COOL WITH NO SIGNS OF LEAKAGE. NEXT TIME IT HAPPENED WAS WHEN MY WIFE WAS TAKING DAUGHTER TO SCHOOL AND TEMP. LIGHT CAME ON. VAN WAS NOT DRIVEN OVER 2 MILES TO DEALER, AS LIGHT WENT OUT. DEALER SAID EXTREME MIXTURE IN BOTH CRANKCASE AND RADIATOR. RECOMMENDED REPLACE RADIATOR, WATERPUMP, INTAKE GASKETS, FLUSH BOTH SYSTEMS AT A COST OF 1500 NOT TO BE APPLIED TOWARD ENGINE REPLACEMENT IF FAILURE ON START UP. DEALER HAD JUST HAD VAN IN WEEK BEFORE FOR CHECK ENGINE LIGHT AND STEERING RECALL AND FOUND NOTHING WRONG !!!! WE TRADED IT IN AT A LOSS AS I CHECKED INTO THE PROBLEM AND LEARNED ABOUT THOUSANDS OF OTHER OWNERS WITH SAME PROBLEMS WITH TOTAL ENGINE FAILURES AFTER REPAIRS MADE. WE LOST OVER $3000 EQUITY BETWEEN WHAT TRADE VALUE WOULD HAVE BEEN IF NO PROBLEM WITH ENGINE AND LETTING DEALER FIX PROBLEM AFTER TRADE. VAN HAD MANY PROBLEMS SINCE WE BOUGHT IT NEW BUT WE ALWAYS HAD THEM FIXED AND WAS WELL MAINTAINED. LOOKED NEW WHEN WE TRADED WITH ONLY 50,000 MILES. PAINT ON HOOD BLISTERED TWICE, STEERING / BRAKES WOBBLED SINCE NEW AT VARYNG SPEEDS, ALWAYS HAD TICKING SOUND IN ENGINE DEALER SAID WAS "NORMAL", REAR SEATS WOULD JAMB UP IF YOU TRIED TO REMOVE, WIPER ARMS FAILED TWICE, SERPENTINE BELT TENSIONER BROKE OFF ON ENGINE START UP IN DEC. 2002. COST $375 WITH TOWING, POWER WINDOW SWITCH FAILED IN DOWN POSITION AT REPLACEMENT COST OF ABOUT $175. ENGINE UNDER WARRANTY WHEN IT HAD A SEVERE GAS SMELL THAT NEARLY CAUSED A FIRE IN ABOUT 1999. THEY KEPT IT A WEEK AND NEVER SAID WHAT THE PROBLEM WAS. THEY HAD JUST WORKED ON IT FOR TICKING SOUND. (PROBABLY INTAKE GASKETS THEN ALSO). GM WAS NO HELP AFTER WARRANTY WAS UP.

MY VEHICLE WAS TAKEN TO; TINNEY CHEVROLET, 11249 W. CARSON CITY RD., GREENVILLE, MI 48838 FOR TWO (2) EA. RECALL NOTICES; 1) POWER SLIDING DOOR 2) STEERING BUSHING RESULTS OF RECALLS: 1) POWER SLIDING DOOR WORKED FINE TILL ONE WEEK AFTER TINNEY SERVIE DEPT. WORKED ON IT. (DOESN'T WORK WITH POWER BUTTONS @ ALL NOW ) 2) UPON PICKING-UP VEHICLE FROM THE STEERING (BUSHING) REPAIR WE NOTICED THAT STEERING WHEEL WAS COCKED TO LEFT, STEERS HARD & PULLS TO RIGHT TINNEY CHEVROLET WAS NOTIFIED OF BOTH PROBLEMS AND SAID THAT THEY HAD NOTHING TO DO WITH PROBLEMS. THE VEHICLE WAS FINE PRIOR TO TAKING IT TO THEM FOR THE RECALLS. UPON CONFRONTING THEM THE SECOND TIME, WE WERE INFORMED TO CHECK OUR OWN FUSES ETC.