NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
235 reportsMileage unknown · May 15, 2002
Engine And Engine Cooling
I WENT TO THE DEALER COMPLAINING OF NO HEAT COMING OUT OF HEATER ALTHOUGH THE TEMPERATURE GAUGE WAS NORMAL. THE SERVICE ADVISER SAID I PROBABLY HAD A GASKET LEAK, OPENED THE HOOD, AND IMMEDIATELY POINTED TO THE SPOT WHERE IT WAS LEAKING. IT WAS NOT LEAKING ENOUGH TO MARK THE PAVEMENT, IT WOULD JUST LEAK ONTO THE MOTOR AND EVAPOR…
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I WENT TO THE DEALER COMPLAINING OF NO HEAT COMING OUT OF HEATER ALTHOUGH THE TEMPERATURE GAUGE WAS NORMAL. THE SERVICE ADVISER SAID I PROBABLY HAD A GASKET LEAK, OPENED THE HOOD, AND IMMEDIATELY POINTED TO THE SPOT WHERE IT WAS LEAKING. IT WAS NOT LEAKING ENOUGH TO MARK THE PAVEMENT, IT WOULD JUST LEAK ONTO THE MOTOR AND EVAPORATE. OBVIOUSELY HE HAD SEEN THIS PROBLEM BEFORE. I TOOK MY VAN TO GET IT FIXED AND A GASKET COULD NOT BE FOUND IN INDIANAPOLIS. ONE DEALER HAS 15 VEHICLES DOWN WAITING FOR GASKETS AND ANOTHER HAS, I BELIEVE THE NUMBER WAS 60 GASKET SETS ON BACK-ORDER. YET GM SAYS THAT THE PROBLEM IS NOT THEIRS TO BE CONCERNED WITH. MY MECHANIC SAID THAT THERE IS A NATIONWIDE BACK ORDER LIST FOR THIS PARTICULAR GASKET, WHICH GOES ON THE PONTIAC MONTANA, CHEVY VENTURE, AND OIDS SILHOUETTE. IN ONE WEEKLY PAPER HERE IN CENTRAL IN, THERE ARE 33 MONTANAS AND SILHOUETTES, FROM 1998 TO 2001 LISTED FOR SALE. THIS IS A BIG PROBLEM. CAN YOU HELP?*AK
NHTSA ODI #761958
Mileage unknown · May 3, 2002
Steering
I AM JUST WONDERING WHEN SOMETHING CAN BE ADDRESSED CONCERNING THE USE OF PLASTIC IN THE TIE ROD COMPONENTS OF THE STEERING RACK. THE TIE RODS ARE FAILING EVERY 15 TO 20 THOUSAND MILES. IT RESULTS IN HAMMERING CLUNKS TRANSMITTED THROUGH THE STEERING WHEEL, AND AN INABILITY TO CONTROL VEHICLE DIRECTION. IT ALSO MAKES IT IMPOSSABL…
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I AM JUST WONDERING WHEN SOMETHING CAN BE ADDRESSED CONCERNING THE USE OF PLASTIC IN THE TIE ROD COMPONENTS OF THE STEERING RACK. THE TIE RODS ARE FAILING EVERY 15 TO 20 THOUSAND MILES. IT RESULTS IN HAMMERING CLUNKS TRANSMITTED THROUGH THE STEERING WHEEL, AND AN INABILITY TO CONTROL VEHICLE DIRECTION. IT ALSO MAKES IT IMPOSSABLE TO ALIGN THE FRONT WHEELS, RESULTING IN TIRE WARE AND FAILURE. I FEEL THAT THIS IS A MAJOR DEFECT WITH ALL GENERAL MOTORS MINI-VANS BUILT SINCE ADOPTING THIS NEW TYPE OF STEERING COMPONENT. IF THE PART ACTUALLY SNAPS, THE FRONT WHEELS WILL NO LONGER BE ATACHED TO THE STEERING WHEEL OR EACH OTHER! ANYBODY WANT TO GUESS WHAT HAPPENS NEXT?*AK
NHTSA ODI #761502
Mileage unknown · May 2, 2002
Fuel System, Gasoline
CONSUMER REPORTING A CRACK IN THE INTAKE MANIFOLD GASKET, CAUSES LEAKS AND A KNOCKING IN THE ENGINE WHILE DRIVING. DEALER AND THE MANUFACTURER WERE NOTIFIED AT THIS TIME.*JB
NHTSA ODI #8009036
Mileage unknown · Apr 29, 2002
Latches/locks/linkages
SLIDING DOOR WILL NOT CLOSE. WHILE DRIVING DOOR OPENS. TOOK VEHICLE TO DEALER, AND THEY WIPED OFF A CONNECTOR PLATE, PROBLEM STILL OCCURRED. TOOK VEHICLE TO DEALER, AND THEY REPLACED THE ACTUATOR. PROBLEM STILL EXISTS. PLEASE PROVIDE ANY FURHTER INFORMATION.*AK
NHTSA ODI #8008718
Mileage unknown · Apr 18, 2002
Engine And Engine CoolingEquipmentVisibility
PASSENGERS ELECTRICAL MIRROR GEAR WAS STRIPPED AND HAD TO BE REPLACED. *JG
NHTSA ODI #565244
Mileage unknown · Mar 28, 2002
Engine And Engine Cooling
CONSUMER STATED ANTIFREEZE WAS LEAKING INTO THE MOTOR OF VEHICLE DUE TO THE GASKET MATERIAL FALLING ON THE INTAKE MANIFOLD. NLM DEALER FOUND AND REPLACED LEAKING INTAKE GASKETS. *TT
NHTSA ODI #8006598
Mileage unknown · Mar 27, 2002
StructureSuspension
SUSPENSION SYSTEM COULD NOT SUPPORT 7 PASSENGERS + LUGGAGE + FUEL, WITHOUT EXCESSIVE BOUNCING, CAUSING A REDUCTION OF SPEED (10-15MPH) BELOW POSTED SPEED LIMITS. REAR BRAKES WERE NOT FULLY ENGAGING, CAUSING UNSAFE STOPPING, ESPECIALLY ON HILLS. REAR BRAKES WERE ADJUSTED MANUALLY TO IMPROVE BRAKING, BUT PEDDLE IS STILL SOFT. T…
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SUSPENSION SYSTEM COULD NOT SUPPORT 7 PASSENGERS + LUGGAGE + FUEL, WITHOUT EXCESSIVE BOUNCING, CAUSING A REDUCTION OF SPEED (10-15MPH) BELOW POSTED SPEED LIMITS. REAR BRAKES WERE NOT FULLY ENGAGING, CAUSING UNSAFE STOPPING, ESPECIALLY ON HILLS. REAR BRAKES WERE ADJUSTED MANUALLY TO IMPROVE BRAKING, BUT PEDDLE IS STILL SOFT. THE GSVWR IS NOT GREAT ENOUGH FOR VEHICAL CAPAITY. I WAS TOLD THAT THIS IS A DRY-WEIGHT RATING. MUD FLAPS BOTH FRONT & REAR WERE WORN OFF EXCESSIVILY, DUE TO BONCING. SOMETIMES IT FELT LIKE I WAS LOOSING CONTROL. ALL SUSPENSION COMPONENTS WERE CHECKED BY DEALER AFTER RETURN FROM VACATION, BUT VAN STILL EXHIBITS EXCESSIVE BOUNCING AND BOTTOMING OUT, EVEN WITH ONLY TWO PASSENGERS AND NO LUGGAGE. AT A HIGHWAY SPEED OF 70MPH, THE VAN WOULD DOWN-SHIFT AT EVERY OVERPASS, AND SLIGHT HEADWIND, DURING TRIP ACROSS THE DESERT ON I-70 TO S.L.C., UT. THERE IS NO HD SUSPENSION PARTS FOR THIS VEHICLE, WHICH SHOULD BE AVAILABLE, IF ONE WANTS TO TOW A BOAT. BY THE WAY, A REDUCTION IN PASSENGERS IS REQUIRED, IF A BOAT IS TOWED (300 LBS DRAW-BAR WT) AND 3500 LBS TOW WT. THIS IS A VERY UNDER-RATED. NLM
NHTSA ODI #759882
Mileage unknown · Feb 28, 2002
Air BagsSeat Belts
RECALL 02 V 027 000/AIR BAG. A FEW DAYS AFTER THE RECALL REPAIRS WERE MADE, THE AIR BAG LIGHT ILLUMINATED, DEALER HARRY ROBINSON PONTIAC, FORTH SMITH, AR 501-646-8600, HAS INSPECTED VEHICLE AND DETERMINED THAT LIGHT ILLUMINATED BECAUSE OF A PROBLEM WITH THE RESTRAINT BELT RETRACTOR. *AK. CONSUMER STATED THE PROBLEM HAS SINCE BE…
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RECALL 02 V 027 000/AIR BAG. A FEW DAYS AFTER THE RECALL REPAIRS WERE MADE, THE AIR BAG LIGHT ILLUMINATED, DEALER HARRY ROBINSON PONTIAC, FORTH SMITH, AR 501-646-8600, HAS INSPECTED VEHICLE AND DETERMINED THAT LIGHT ILLUMINATED BECAUSE OF A PROBLEM WITH THE RESTRAINT BELT RETRACTOR. *AK. CONSUMER STATED THE PROBLEM HAS SINCE BEEN RESOLVED.*JB
NHTSA ODI #8004755
Mileage unknown · Feb 26, 2002
Structure
THE FRAME HAD 4 BREAKS WHICH 2 OCCURRED SOME TIME AGO/RUSTY/3RD BREAK ESTIMATED 2/15/02 AND FINAL BREAK 2/16/02. I WAS ADVISED BY A MECHANIC THAT THIS WAS A CATASTROPHIC FAILURE AND CAUSED BY MANUFACTURER DEFECT.*AK
NHTSA ODI #758655
Mileage unknown · Feb 11, 2002
Engine And Engine Cooling
INTAKE MANIFOLD ASSEMBLY CRACKED WHERE PIPE IS PRESSURE FITTED INTO MANIFOLD, CAUSING ENGINE COOLANT TO LEAK RAPIDLY, COOLANT LIGHT CAME ON AFTER COOLANT CONTAINER WAS OVER 1/2 EMPTY. *AK
NHTSA ODI #758108
Official recalls
5Dec 22, 2004
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
Jan 25, 2002
ON CERTAIN PASSENGER VEHICLES AND MINI VANS, THE DRIVER'S AIR BAG INFLATOR MODULES COULD PRODUCE EXCESSIVE INTERNAL PRESSURE. IN THE EVENT OF A CRASH THAT WOULD TRIGGER A DRIVER'S AIR BAG DEPLOYMENT, THE INCREASED INTERNAL PRESSURE CAN CAUSE THE INFLATOR MODULE TO EXPLODE.
Consequence & remedy
Consequence: METAL AND PLASTIC DEBRIS COULD CAUSE SEVERE INJURY TO VEHICLE OCCUPANTS.
Remedy: DEALERS WILL REPLACE THE DRIVER AIR BAG MODULE. OWNER NOTIFICATION BEGAN FEBRUARY 1, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PONTIAC AT 1-800-762-2737.
Aug 21, 2001
VEHICLE DESCRIPTION: 1997-2001 CHEVROLET VENTURE, PONTIAC MONTANA/TRANSPORT, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS THAT WERE SERVICED IN CAMPAIGN 01013 (01V-067) FROM APRIL TO AUGUST 2001. ALSO 2001 CHEVROLET VENTURE, PONTIAC MONTANA, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS ASSEMBLED IN JANUARY THROUGH APRIL 2001. THESE VEHICLES HAVE INADEQUATE FRONT WELDS. IF A FRONT WELD FAILS, THE ACTUATOR CAN JAM IN THE UNLATCHED POSITION AND, WHEN THE SLIDING DOOR CLOSES, IT WILL NOT BE LATCHED.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE. AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSPECT AND, IF REQUIRED, INSTALL A NEW POWER SLIDING DOOR UNLATCH ACTUATOR ASSEMBLY. OWNER NOTIFICATION BEGAN ON OCTOBER 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Mar 8, 2001
VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS. THE DOOR CLOSES BUT MAY NOT BE LATCHED. IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE.
Consequence & remedy
Consequence: AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSTALL A NEW UN-LATCH ACTUATOR ASSEMBLY TO THE POWER SLIDING DOOR. THIS RECALL HAS BEEN CONTINUED UNDER SAFETY RECALL 01V-264. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Apr 12, 1999
VEHICLE DESCRIPTION: PASSENGER MINI VANS. THE LEFT AND/OR RIGHT FRONT LOWER INSULATOR TO CRADLE CENTER METAL SLEEVE IS COLLAPSED, WHICH CAN RESULT IN LOSS OF CLAMP LOAD IN THE JOINT. IF THE CLAMP LOAD IS REDUCED OR LOST, THE BOLT CAN BE LOST OR BROKEN AND THE JOINT CAN SEPARATE.
Consequence & remedy
Consequence: IF NOT REPAIRED, SEPARATION OF THE OPPOSITE SIDE JOINT COULD OCCUR RESULTING IN STEERING SHAFT SEPARATION.
Remedy: DEALERS WILL REPLACE THE LEFT AND RIGHT FRONT LOWER CRADLE-TO-SUSPENSION INSULATORS AND THE ATTACHING BOLTS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
EA03005 · Rear Axle Trailing Arm Failure
Opened Apr 23, 2003 · Closed Jan 12, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (2)
Suspension
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE02017 · Shoulder Harness Clip
Opened Feb 11, 2002 · Closed Aug 2, 2002
Status: closed (inferred from source dates) · Seat Belts
No summary supplied.
EA01014 · Air Bag Inflator
Opened Jun 11, 2001 · Closed Aug 26, 2002
Status: closed (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module
No summary supplied.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Air Bags:frontal:driver Side:inflator Module
PE00045 · Air Bag Tear During Deployment
Opened Nov 3, 2000 · Closed Jan 11, 2001
Status: closed (inferred from source dates) · Air Bags
No summary supplied.
SQ00014 · Unexpected Opening Of Sliding Door
Opened Jul 25, 2000 · Closed Oct 22, 2001
Status: closed (inferred from source dates) · Structure
There is no summary currently available
RQ00006 · Traction Control
Opened Feb 16, 2000 · Closed Apr 20, 2001
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
No summary supplied.
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