NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
49 reports58,000 miles · Feb 12, 2004
Engine And Engine Cooling
ON JULY 18, 2003 WE TOOK OUR 1998 PONTIAC MONTANA (58,000 MILES) TO DOMAILLE BUICK-MAZDA-MITSUBISHI IN ROCHESTER, MINNESOTA FOR A 3,000-MILE OIL CHANGE PRIOR TO LEAVING FOR OUR SUMMER VACATION. ON THAT DAY THE MECHANIC INFORMED US ABOUT EVIDENCE OF A LOWER INTAKE MANIFOLD GASKET LEAK AND THE NEED FOR IMMEDIATE REPAIR. HE ADVIS…
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ON JULY 18, 2003 WE TOOK OUR 1998 PONTIAC MONTANA (58,000 MILES) TO DOMAILLE BUICK-MAZDA-MITSUBISHI IN ROCHESTER, MINNESOTA FOR A 3,000-MILE OIL CHANGE PRIOR TO LEAVING FOR OUR SUMMER VACATION. ON THAT DAY THE MECHANIC INFORMED US ABOUT EVIDENCE OF A LOWER INTAKE MANIFOLD GASKET LEAK AND THE NEED FOR IMMEDIATE REPAIR. HE ADVISED US NOT TO DRIVE THE VEHICLE FOR FEAR THAT THE ENGINE COULD SEIZE UP IN THE MIDDLE OF MAJOR TRAFFIC. THIS COSTLY PROBLEM, OF WHICH WE ARE NOW ACUTELY AWARE, IS FAIRLY COMMON AMONGST THIS LINE OF VEHICLE (CHEVY VENTURE AND OLDS SILHOUETTE). WE HAVE LEARNED VIA A PLETHORA OF INTERNET SOURCES THAT THE INCIDENCE OF THIS PROBLEM OCCURS REGARDLESS OF MILEAGE, AS SOME CONSUMERS ENDURED THIS PROBLEM WHILE STILL UNDER WARRANTY. THE MANUFACTURER RESPONSE TO THIS SERIOUS AND COSTLY MECHANICAL PROBLEM HAS BEEN TO REDESIGN THE GASKET FOR NEWER MODEL VEHICLES. IN THE MEAN TIME, CUSTOMER AFTER CUSTOMER HAS FORKED OUT THE COST OF THESE REPAIRS. WHILE WE SADLY REFER TO OURSELVES AS ONE OF THE LUCKY ONES IN THAT OUR REPAIR BILL TOTALED A MERE $850.00 (SEE ATTACHED) AND WE CAUGHT THE PROBLEM PRIOR TO OUR VACATION, AND THAT WE WERE NOT INJURED AS A RESULT OF THIS PROBLEM, OTHERS HAVE HAD TO REPLACE THEIR ENGINE AT THE COST OF $4000.00 OR MORE. THIS IS A MAJOR CONSUMER CONCERN DUE TO SAFETY. FOR EXAMPLE, ANY GM OWNER COULD EXPERIENCE SUDDEN AND UNEXPLAINED STALLING OF THEIR VEHICLE IN THE MIDST OF TRAFFIC, AS A RESULT OF A LEAKY INTAKE MANIFOLD GASKET. THE TRAFFIC EXPERIENCE COULD BE ON A COUNTRY ROAD OR ON A MAJOR INTERSTATE GOING 70+ MPH ... ENGINE SEIZING UP AND TRACTOR TRAILERS BEHIND YOU?!?!? THE DISASTROUS POSSIBILITIES ARE ENDLESS.
NHTSA ODI #10057074
Mileage unknown · Feb 6, 2004
Electrical System
WHILE DRIVING ALONG HWY 101 THE OVERHEAT LIGHT TURNED ON AND THE TEMPERATURE GAGE JUMPED TO OVER THE LIMIT. WE PULLED OVER AND CHECKED THE VEHICLE, IT WAS NOT HOT. HOWEVER, THE GAGE WOULD NOT RETURN TO NORMAL, CAUSING THE VEHICLE THE CHUG AND HAVE VERY LITTLE DRIVE UNTIL 15 MINUTES DOWN THE ROAD IT KICKED BACK INTO NORMAL LIKE…
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WHILE DRIVING ALONG HWY 101 THE OVERHEAT LIGHT TURNED ON AND THE TEMPERATURE GAGE JUMPED TO OVER THE LIMIT. WE PULLED OVER AND CHECKED THE VEHICLE, IT WAS NOT HOT. HOWEVER, THE GAGE WOULD NOT RETURN TO NORMAL, CAUSING THE VEHICLE THE CHUG AND HAVE VERY LITTLE DRIVE UNTIL 15 MINUTES DOWN THE ROAD IT KICKED BACK INTO NORMAL LIKE A BAT OUTTA HELL. THIS, ALONG A MOUNTAINOUS FAST MOVING HIGHWAY WITH LOGGING TRUCKS ON MY TAIL; NOT A VERY SAFE SITUATION. ON THIS SAME TRIP, THE PASSENGER WINDOW WOULD NOT GO BACK UP, @ 55MPH AND 40 DEGREES, IT WAS NOT PLEASANT.*AK
NHTSA ODI #10056680
97,995 miles · Jan 21, 2004
Engine And Engine Cooling
BLOWN HEAD GASKET AT 98001 MILES. LEAKING ENGINE COOLANT.*AK
NHTSA ODI #10054632
36,000 miles · Jan 15, 2004
Visibility
WE HAVE HAD PROBLEMS WITH BOTH THE LEFT AND RIGHT POWER WINDOWS. THE RIGHT POWER WINDOW STARTED STICKING HALF WAY UP. IT WAS REPAIRED AT 36,000 52,000 AND 80,000 MILES. THE SYMPTOMS WERE ALWAYS THE SAME EXCEPT AT 80,000 THE WINDOW STUCK DOWN (DURING A VERY RAINY WEEKEND). IT WAS NO LONGER UNDER WARRENTY AND WE HAD TO PAY FOR THE…
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WE HAVE HAD PROBLEMS WITH BOTH THE LEFT AND RIGHT POWER WINDOWS. THE RIGHT POWER WINDOW STARTED STICKING HALF WAY UP. IT WAS REPAIRED AT 36,000 52,000 AND 80,000 MILES. THE SYMPTOMS WERE ALWAYS THE SAME EXCEPT AT 80,000 THE WINDOW STUCK DOWN (DURING A VERY RAINY WEEKEND). IT WAS NO LONGER UNDER WARRENTY AND WE HAD TO PAY FOR THE REPAIR. NOW AT 90,000 MILES THE DRIVER WINDOW IS STICKING HALF WAY UP AGAIN. IT WILL TOTALLY FREEZE SOON. THE PASSANGER WINDOW, WHICH WAS ALIGNED AND LUBED AT 80,000 MILES IS STUCK IN THE UP POSITION. WE CAN'T MAKE IT GO DOWN AT ALL. HELP
NHTSA ODI #10069874
Mileage unknown · Jan 15, 2004
Engine And Engine CoolingUnknown Or OtherVisibility
WE PURCHASED THE 1998 PONTIAC MONTANA IN MARCH 1998. SINCE WE PURCHASED THE CAR, WE HAVE HAD THE RIGHT TURN SIGNAL SOCKET REPLACED THREE TIMES DUE TO MALFUNCTION. IN OCTOBER 2002, WE TOOK THE AUTOMOBILE IN FOR PROBLEMS NOTED. IT WAS DISCOVERED THAT WE NEEDED TO REPLACE THE TURN SIGNAL SOCKET AGAIN, REPLACE THE WINDSHIELD WIPE…
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WE PURCHASED THE 1998 PONTIAC MONTANA IN MARCH 1998. SINCE WE PURCHASED THE CAR, WE HAVE HAD THE RIGHT TURN SIGNAL SOCKET REPLACED THREE TIMES DUE TO MALFUNCTION. IN OCTOBER 2002, WE TOOK THE AUTOMOBILE IN FOR PROBLEMS NOTED. IT WAS DISCOVERED THAT WE NEEDED TO REPLACE THE TURN SIGNAL SOCKET AGAIN, REPLACE THE WINDSHIELD WIPER MOTOR, REPLACE THE DRIVER AND PASSENGER SIDES DOOR POWER WINDOW MOTORS, REPLACE THE INTAKE MANIFOLD GASKET, AND THEY WORKED ON THE SLIDING DOOR FOR THE FIFTH TIME DUE TO A RECALL. THE TOTAL ESTIMATE FOR THE PENDING WORKS CAME TO $3500.00 PLUS. I CONTACTED THE MANUFACTURER WITH ME CONCERNS, BUT MY CONCERNS FELL ON DEAF EARS. ALL THE AGREED TO HELP ME WITH WAS THE PRICE ON THE PARTS OF THE WINDSHIELD WIPER MOTOR AND THAT WE WILL BE RESPONSIBLE FOR THE LABOR AND ALL OF THE MAJOR REPAIRS/REPLACEMENTS BECAUSE THEY FELT THAT WE DID NOT HAVE ANYMORE WARRANTY ON THE AUTOMOBILE. THE SERVICE MANAGER ADVISE ME TO TRADE IN THE VEHICLE SINCE IT WOULD BE EXPENSIVE TO DO THE JOBS REQUIRED, BUT WE THOUGHT IT NOT TO AT THIS TIME. WE EVEN SUGGESTED THAT THERE MIGHT NOT BE A NATIONAL RECALL ON THE ITEMS, BUT WE STRONGLY FEEL THAT THIS PARTICULAR VAN HAS A DEFECT. WE ARE ASKING YOU TO PLEASE HELP US TO RESOLVE OUR CONCERNS.
NHTSA ODI #10069870
75,110 miles · Jan 15, 2004
Engine And Engine Cooling
INTAKE GASKET FAILED ALLOWING COOLANT TO LEAK INTO OIL.68638 MILES VALVE LIFTER KNOCKING.74809 MILES STALLING OF ENGINE COMPLETE LOSS OF BRAKING AND STEERING. DESTRUCTION OF ENGINE.75110 MILES FAILURE OF CAMSHAFT. ENGINE THROWN INTO GARBAGE
NHTSA ODI #10069397
75,000 miles · Jan 15, 2004
Engine And Engine Cooling
CURRENTLY RUNNING, BUT NOT FOR LONG. LOW COOLANT LIGHT ON LIFTERS CLANGING. 75,000 MILE NOW..... RUNNING LIKE CRAP. I SEE THAT THERE HAVE BEEN SEVERAL COMPLAINTS ON THIS MATTER WITH MAJOR ENGINE REPAIRS. $$$$$$ WHEN IS GM GOING TO RECALL???????
NHTSA ODI #10068715
68,000 miles · Jan 6, 2004
Power Train
THE AUTOMATIC TRANSMISSION ON OUR MONTANA FAILED WITHOUT WARNING AND NOW NEEDS TO BE REPLACED TO THE TUNE OF $2500. I WAS DIRECTED TO THIS SITE AND SEE NUMEROUS TRANSMISSION FAILURES ON VARIOUS MODEL YEAR MONTANA/TRANSSPORTS. WHY IS THERE NO RECALL ON THESE? THIS VEHICLE WAS NEVER USED FOR TOWING, ON HILLY AREAS, ETC. ESSENT…
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THE AUTOMATIC TRANSMISSION ON OUR MONTANA FAILED WITHOUT WARNING AND NOW NEEDS TO BE REPLACED TO THE TUNE OF $2500. I WAS DIRECTED TO THIS SITE AND SEE NUMEROUS TRANSMISSION FAILURES ON VARIOUS MODEL YEAR MONTANA/TRANSSPORTS. WHY IS THERE NO RECALL ON THESE? THIS VEHICLE WAS NEVER USED FOR TOWING, ON HILLY AREAS, ETC. ESSENTIALLY A TYPICAL USAGE OF SOME CITY, SOME HIGHWAY. ONLY 68,000 MILES AND NOW THIS?*AK
NHTSA ODI #10052464
58,000 miles · Nov 26, 2003
Engine And Engine Cooling
ON JULY 18, 2003 WE TOOK OUR 1998 PONTIAC MONTANA (58,000 MILES) TO DOMAILLE BUICK-MAZDA-MITSUBISHI IN ROCHESTER, MINNESOTA FOR A 3,000-MILE OIL CHANGE PRIOR TO LEAVING FOR OUR SUMMER VACATION. ON THAT DAY THE MECHANIC INFORMED US ABOUT EVIDENCE OF A LOWER INTAKE MANIFOLD GASKET LEAK AND THE NEED FOR IMMEDIATE REPAIR. GM HAS…
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ON JULY 18, 2003 WE TOOK OUR 1998 PONTIAC MONTANA (58,000 MILES) TO DOMAILLE BUICK-MAZDA-MITSUBISHI IN ROCHESTER, MINNESOTA FOR A 3,000-MILE OIL CHANGE PRIOR TO LEAVING FOR OUR SUMMER VACATION. ON THAT DAY THE MECHANIC INFORMED US ABOUT EVIDENCE OF A LOWER INTAKE MANIFOLD GASKET LEAK AND THE NEED FOR IMMEDIATE REPAIR. GM HAS A VEHICLE OWNER SATISFACTION PROGRAM INITIATED IN RESPONSE TO THE PROBLEMS NOTED WITH THEIR INTAKE MANIFOLD GASKET. GM REDESIGNED THE INTAKE MANIFOLD GASKET AND REPLACED THE GASKET AT NO COST TO THE OWNERS OF 1999-2003 MODEL CARS. THIS REPAIR WAS NEITHER COVERED UNDER THE ORIGINAL WARRANTY OR THE SERVICE BULLETIN ISSUED TO THE DEALER IDENTIFYING THE PROBLEM. GM HAS BEEN UNRESPONSIVE TO MY COMPLAINT. I BELIEVE THAT I SHOULD BE REIMBURSED FOR THE COST OF THIS REPAIR, WHICH EXCEEDED $800.00. *LA
NHTSA ODI #10047598
86,900 miles · Nov 24, 2003
Latches/locks/linkages
THE AUTOMATIC SLIDING DOOR CONTINUES TO OPEN AND CLOSE. WHEN STARTING UP THE VEHICLE AND PUTTING IT INTO GEAR, THE DOORS STOP OPENING AND CLOSING. *AK THE CONSUMER STATED A RECALL REPAIR WAS PERFORMED ON THE VEHICLE FOR THE SAME PROBLEM. IN FOR THE DOORS TO OPERATE PROPERLY, THE OVERRIDE BUTTON HAD TO BE ENGAGED. *JB …
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THE AUTOMATIC SLIDING DOOR CONTINUES TO OPEN AND CLOSE. WHEN STARTING UP THE VEHICLE AND PUTTING IT INTO GEAR, THE DOORS STOP OPENING AND CLOSING. *AK THE CONSUMER STATED A RECALL REPAIR WAS PERFORMED ON THE VEHICLE FOR THE SAME PROBLEM. IN FOR THE DOORS TO OPERATE PROPERLY, THE OVERRIDE BUTTON HAD TO BE ENGAGED. *JB *NM
NHTSA ODI #10044657
Official recalls
3Dec 22, 2004
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
Aug 21, 2001
VEHICLE DESCRIPTION: 1997-2001 CHEVROLET VENTURE, PONTIAC MONTANA/TRANSPORT, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS THAT WERE SERVICED IN CAMPAIGN 01013 (01V-067) FROM APRIL TO AUGUST 2001. ALSO 2001 CHEVROLET VENTURE, PONTIAC MONTANA, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS ASSEMBLED IN JANUARY THROUGH APRIL 2001. THESE VEHICLES HAVE INADEQUATE FRONT WELDS. IF A FRONT WELD FAILS, THE ACTUATOR CAN JAM IN THE UNLATCHED POSITION AND, WHEN THE SLIDING DOOR CLOSES, IT WILL NOT BE LATCHED.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE. AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSPECT AND, IF REQUIRED, INSTALL A NEW POWER SLIDING DOOR UNLATCH ACTUATOR ASSEMBLY. OWNER NOTIFICATION BEGAN ON OCTOBER 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Mar 8, 2001
VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS. THE DOOR CLOSES BUT MAY NOT BE LATCHED. IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE.
Consequence & remedy
Consequence: AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSTALL A NEW UN-LATCH ACTUATOR ASSEMBLY TO THE POWER SLIDING DOOR. THIS RECALL HAS BEEN CONTINUED UNDER SAFETY RECALL 01V-264. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
8PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
EA03005 · Rear Axle Trailing Arm Failure
Opened Apr 23, 2003 · Closed Jan 12, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (2)
Suspension
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
EA02032 · Safety Belt Assembly Failure
Opened Nov 18, 2002 · Closed Nov 21, 2003
Status: closed (inferred from source dates) · Seat Belts
ODI IDENTIFIED 59 REPORTS WITH THE ALLEGED DEFECT.ODI WAS ABLE TO CONTACT 44 OF THE 59 CONSUMERS IN ORDER TO DETERMINE THE SPECIFIC CAUSE OF THE LATCH PROBLEMS.OF THE 44 OWNERS CONTACTED, ODI DETERMINED THAT FOUR FAILURES WERE DUE TO AN OUT-OF-TOLERANCE LATCH PLATE, AND THAT 23 FAILURES WERE DUE TO A DISPLACED BUCKLE HOUSING COVER.THE REMAINING 17 FAILURES HAD INDETERMINABLE CAUSES.OF THE 59 REPORTS, THERE WERE THREE ALLEGED MINOR INJURIES.NO LEGAL CLAIMS OR LAWSUITS HAVE BEEN FILED WITH REGARD TO THIS ALLEGED DEFECT.BASED ON THE LIMITED NUMBER OF REPORTS, AND A DECLINING REPORT TREND, THIS INVESTIGATION IS CLOSED.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEARED TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ADDITIONAL SUMMARY REPORT.
PE02017 · Shoulder Harness Clip
Opened Feb 11, 2002 · Closed Aug 2, 2002
Status: closed (inferred from source dates) · Seat Belts
No summary supplied.
EA01014 · Air Bag Inflator
Opened Jun 11, 2001 · Closed Aug 26, 2002
Status: closed (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module
No summary supplied.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Air Bags:frontal:driver Side:inflator Module
PE00045 · Air Bag Tear During Deployment
Opened Nov 3, 2000 · Closed Jan 11, 2001
Status: closed (inferred from source dates) · Air Bags
No summary supplied.
SQ00014 · Unexpected Opening Of Sliding Door
Opened Jul 25, 2000 · Closed Oct 22, 2001
Status: closed (inferred from source dates) · Structure
There is no summary currently available
RQ00006 · Traction Control
Opened Feb 16, 2000 · Closed Apr 20, 2001
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
No summary supplied.
Illustration