WATER LEAKING IN ON PASSENGER SIDE FLOOR BOARD. *TR
2004 Pontiac Grand Am
Owner reports · Recalls · Investigations
More warning signs than most Grand Am years
Owner complaints for the 2004 Pontiac Grand Am are substantially higher than the model-year median of 82.
About this comparison →How this year compares
Owner complaints by model year
Compare all Grand Am years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
223 reports with mileage · 70 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 140 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Exterior Lighting. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
293 reportsSECURITY SYSTEM FAILURE...NO WARNING. SECURITY LIGHT ON AS I WENT TO WORK. THE CAR SAT ALL DAY...THEN IT WOULDN'T START. THE CAR DOES NOT RECOGNIZE MY KEYS. IN DOING SOME RESEARCH I HAVE FOUND THAT THIS IS A MAJOR PROBLEM FOR ALL GRAND AMS, NOT JUST FOR 2004 MODELS. WHY DOES PONTIAC CONTINUE TO USE DEFECTIVE PASSLOCK SYSTEM…
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SECURITY SYSTEM FAILURE...NO WARNING. SECURITY LIGHT ON AS I WENT TO WORK. THE CAR SAT ALL DAY...THEN IT WOULDN'T START. THE CAR DOES NOT RECOGNIZE MY KEYS. IN DOING SOME RESEARCH I HAVE FOUND THAT THIS IS A MAJOR PROBLEM FOR ALL GRAND AMS, NOT JUST FOR 2004 MODELS. WHY DOES PONTIAC CONTINUE TO USE DEFECTIVE PASSLOCK SYSTEMS IN THEIR CARS. COST TO REPAIR RUNS APPROXIMATELY 450.00. IN MY RESEARCH I HAVE FOUND THAT EVEN AFTER IT IS "FIXED" IT CAN AND DOES HAPPEN AGAIN. I WOULD THINK THAT PONTIAC SHOULD QUIT USING THEM AND PUTTING THEM ON THEIR CARS, OR PAY FOR THE REPAIRS SINCE THEY KNOW IT IS BAD AND GOING TO GO BAD OVER AND OVER AGAIN. IT ISN'T LIKE THE CAR IS A BMW OR ROLLS OR SOMETHING. I FOR ONE COULD LIVE WITHOUT THE PASSLOCK SECURITY SYSTEM. *TR
WEATHER STRIPPING AROUND WINDSHIELD POPPING OFF. *TR
AFTER TURNING THE SIGNAL LIGHT CONTINUES TO TICK NON STOP. WE CONTACTED THE DEALER AFTER LEARNING THIS PROBLEM IS VERY COMMON. THEY STATED THERE IS NO RECALL ON THE SWITCH PROBLEM LOCATED IN THE STEERING COLUMN BUT IT IS ON THE BULLETIN...NOT SURE WHAT THAT MEANS...THEN WE WERE TOLD IT WOULD BE $350 OUT OF OUR POCKET TO FIX TH…
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AFTER TURNING THE SIGNAL LIGHT CONTINUES TO TICK NON STOP. WE CONTACTED THE DEALER AFTER LEARNING THIS PROBLEM IS VERY COMMON. THEY STATED THERE IS NO RECALL ON THE SWITCH PROBLEM LOCATED IN THE STEERING COLUMN BUT IT IS ON THE BULLETIN...NOT SURE WHAT THAT MEANS...THEN WE WERE TOLD IT WOULD BE $350 OUT OF OUR POCKET TO FIX THIS VERY COMMON PROBLEM. *TR
THE PASSLOCK ANTI-THEFT DEVICE INSTALLED IN THE IGNITION SWITCH OF MY '04 PONTIAC GRAND AM SE WILL ENGAGE AND MAKE MY CAR IMPOSSIBLE TO START. IT HAPPENS SEVERAL TIME PER WEEK SINCE I PASSED 36,000 MILES, NOW AT 36,868. I THOUGHT MINE WAS AN ISOLATED CASE, BUT AFTER READING COMPLAINT AFTER COMPLAINT FROM CUSTOMERS WHO HAVE THIS …
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THE PASSLOCK ANTI-THEFT DEVICE INSTALLED IN THE IGNITION SWITCH OF MY '04 PONTIAC GRAND AM SE WILL ENGAGE AND MAKE MY CAR IMPOSSIBLE TO START. IT HAPPENS SEVERAL TIME PER WEEK SINCE I PASSED 36,000 MILES, NOW AT 36,868. I THOUGHT MINE WAS AN ISOLATED CASE, BUT AFTER READING COMPLAINT AFTER COMPLAINT FROM CUSTOMERS WHO HAVE THIS DEVICE INSTALLED IN THEIR VEHICLES IT'S OBVIOUS THAT THIS DEVICE HAS A DESIGN FLAW SINCE MANY HAVE HAD THEIR IGNITION SWITCHES REPLACED ONLY TO HAVE THE SAME PROBLEM HAPPEN AGAIN AND AGAIN. GM EVEN LISTS A PROCEDURE TO "RESET" THE ANTI-THEFT SENSOR IN MY OWNERS MANUAL. I HAVE A PREGNANT WIFE AND TWO OTHER SMALL CHILDREN. WHAT AM I SUPPOSED TO DO IN AN EMERGENCY WHEN I GET INTO MY CAR AND CAN'T GET IT STARTED BECAUSE OF THIS FAULTY DEVICE? WAIT 10 MINUTES FOR THIS CONTRAPTION TO "RESET" ITSELF WHILE PRECIOUS TIME IS TICKING AWAY? WHEN THIS ANTI-THEFT SENSOR ISN'T KEEPING ME FROM STARTING THE ENGINE THE IGNITION SWITCH AND EVERYTHING ASSOCIATED WITH IT WORKS BEAUTIFULLY. I WOULD LIKE FOR GM TO COME WITH A SOLUTION TO THIS ANNOYING AND POSSIBLY LIFE THREATENING FAULTY SENSOR AND REPLACE THE THE IGNITION SWITCH WITH A MORE RELIABLE SWITCH OR PAY TO HAVE THE DEALERSHIP DISABLE THIS USELESS HEADACHE ALTOGETHER. *TR
2004 PONTIAC GRAND AM DEFECT IN THE MULTI FUNCTION UNIT. CONSUMER STATES THAT UPON HER RESEARCH IF THE MULTI FUNCTION UNIT HAS A FAILURE WITH THE TURN SIGNALS AND HAZARD WARNING SWITCHES IS THAT IT CANNOT BE REPAIRED IT HAS TO BE REPLACED. *KB THE MULTI-FUNCTION SWITCH WAS REPLACED ON THE CONSUMER'S VEHICLE. *JB
IGNITION DEFECTIVE - WILL NOT START/UNABLE TO TURN KEY IN IGNITION. SEEMS LIKE TUMBLERS IN IGNITION ARE NOT ACTIVATING TO RECOGNIZE KEY. HAVE TRIED TO START SEVERAL TIMES PER DAY - HAS BEEN SITTING FOR 3+ WEEKS AND CANNOT PUT INTO NEUTRAL TO TOW. NO PROBLEMS LEADING UP TO THIS EVENT. *TR
ON MY 2004 GRAND AM NOTICED AFTER USING TURN SIGNAL... CLICKING NOISE COMING FROM DASH BEHIND HAZARD SIGNAL STARTED AND NOW SMOKE HAS STARTED COMING FROM THE STEERING COLUMN WITH ONLY 43K MILES ON CAR... NOTICED SEVERAL OTHER COMPLAINTS OF THE SAME PROBLEM AND THAT THIS WAS RECALLED ON EARLIER MODELS... SHOULDN'T THIS RECALL BE …
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ON MY 2004 GRAND AM NOTICED AFTER USING TURN SIGNAL... CLICKING NOISE COMING FROM DASH BEHIND HAZARD SIGNAL STARTED AND NOW SMOKE HAS STARTED COMING FROM THE STEERING COLUMN WITH ONLY 43K MILES ON CAR... NOTICED SEVERAL OTHER COMPLAINTS OF THE SAME PROBLEM AND THAT THIS WAS RECALLED ON EARLIER MODELS... SHOULDN'T THIS RECALL BE EXTENDED?? *TR
SECOND COMPLAINT REGARDING THE TURN SIGNAL ELECTRICAL PROBLEM. THIS PROBLEM IS A RESULT OF A DEFECTIVE MULTIFUNCTION SWITCH AND IS PRESENT IN OTHER YEARS OF THE GRAND AM AS WELL AS OTHER GM VEHICLES. IN RESEARCHING THIS PROBLEM I HAVE LEARNED THAT IT IS NOT A MATTER OF "IF" IT WILL HAPPEN TO YOUR PONTIAC BUT RATHER "WHEN" IT WI…
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SECOND COMPLAINT REGARDING THE TURN SIGNAL ELECTRICAL PROBLEM. THIS PROBLEM IS A RESULT OF A DEFECTIVE MULTIFUNCTION SWITCH AND IS PRESENT IN OTHER YEARS OF THE GRAND AM AS WELL AS OTHER GM VEHICLES. IN RESEARCHING THIS PROBLEM I HAVE LEARNED THAT IT IS NOT A MATTER OF "IF" IT WILL HAPPEN TO YOUR PONTIAC BUT RATHER "WHEN" IT WILL HAPPEN. MY PONTIAC WAS REPAIRED JANURARY 18, 2008. THE FOLLOWING IS THE DESCRIPTION OF THE REPAIR FROM THE MECHANIC: DIAGNOSE CLICKING NOISE IN DASH, DISMANTLE DASH FACE AND CHECK WIRING AND SWITCHES, CHECK TBS'S AND RECALLS. PROBLEM CAUSED BY SHORT IN MULTI FUNCTION SWITCH THAT DAMAGED FLASHER UNIT. R&R STEERING COLUMN COVERS AND AIR BAG TO GAIN ACCESS TO REPLACE MULTI FUNCTION SWITCH, REPLACE HAZARD LAMP SWITCH/FLASHER UNIT. PART DESCRIPTION: MULTI FUNCTION SWITCH ASSEMBLY (HEADLAMPS, WIPERS, TURN SIGNALS, DIMMER ALL IN ONE UNIT.) HAZARD LAMP/FLASHER UNIT ASSEMBLY. TOTAL COST $474.31. MY COST TO RENT A CAR $59.85. IF YOU WILL REFER BACK TO 2000, GM RECALL NO03043 AND 2001 GM RECALL NO03043 YOU WILL SEE THESE VEHICLES WERE RECALLED FOR EXACTLY THE SAME THING! IN ADDITION TO THE CONSEQUENCES OF A POSSIBLE CRASH AS A RESULT OF THE DEFECTIVE SWITCH THAT YOU NOTED, YOU MIGHT WANT TO ADD THAT 1) IT IS VERY DISTRACTING 2) IF THE VEHICLE IS NOT REPAIRED, THE BRAKE LITES START FAILING, THE STEERING ASSEMBLY STARTS SMOKING....AND BEST OF ALL, IF YOU TAKE IT TO CERTIAN PONTIAC DEALERS THEY HAVE ACTUALLY STATED THAT THE SMOKING WAS NORMAL DURING THE SUMMER MONTHS!!! I SINCERELY HOPE THAT SOMETHING IS DONE ABOUT THIS BEFORE SOMEONE IS KILLED. THINK OF YOUR FAMILY MEMBERS AND GIVE THIS SOME ATTENTION. THIS IS NOT ABOUT MONEY ANYMORE. *CN
FORTUNATELY, MY COMPLAINT DOES NOT INVOLVE ANY DEATHS, INJURIES OR CRASHES. MY INQUIRES REGARDING AN ELECTRICAL PROBLEM HAVE GONE UNANSWERED AND BEFORE I SPEND A GREAT DEAL OF MONEY HAVING MY DASH BOARD DISASSEMBLED, I AM TURNING TO YOU TO SEE IF YOU HAVE RECEIVED ANY RELATED COMPLAINTS. *TR
Official recalls
214V400000 · Electrical System:ignition
Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
04V301000 · Fuel System, Gasoline:storage
Jun 30, 2004
CERTAIN PASSENGER VEHICLES MAY HAVE BEEN BUILT WITH A FUEL TANK THAT DOES NOT MEET SPECIFICATION. A WELD ON THESE FUEL TANKS MAY BE INSUFFICIENT, RESULTING IN A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL TANK, AND REPLACE IT, IF NECESSARY. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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