← New search

2004 Pontiac Grand Am

Owner reports · Recalls · Investigations

More warning signs than most Grand Am years

Owner complaints for the 2004 Pontiac Grand Am are substantially higher than the model-year median of 82.

About this comparison →

When problems were reported

Mileage at the reported incident

223 reports with mileage · 70 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 140 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

24 crash reports7 fire reports12 injury reports

What owners actually said

293 reports
Mileage unknown · Apr 13, 2008
EquipmentStructure

WATER LEAKING IN ON PASSENGER SIDE FLOOR BOARD. *TR

NHTSA ODI #10224330

46,000 miles · Apr 6, 2008
Electrical System

SECURITY SYSTEM FAILURE...NO WARNING. SECURITY LIGHT ON AS I WENT TO WORK. THE CAR SAT ALL DAY...THEN IT WOULDN'T START. THE CAR DOES NOT RECOGNIZE MY KEYS. IN DOING SOME RESEARCH I HAVE FOUND THAT THIS IS A MAJOR PROBLEM FOR ALL GRAND AMS, NOT JUST FOR 2004 MODELS. WHY DOES PONTIAC CONTINUE TO USE DEFECTIVE PASSLOCK SYSTEM…

Read full complaint

SECURITY SYSTEM FAILURE...NO WARNING. SECURITY LIGHT ON AS I WENT TO WORK. THE CAR SAT ALL DAY...THEN IT WOULDN'T START. THE CAR DOES NOT RECOGNIZE MY KEYS. IN DOING SOME RESEARCH I HAVE FOUND THAT THIS IS A MAJOR PROBLEM FOR ALL GRAND AMS, NOT JUST FOR 2004 MODELS. WHY DOES PONTIAC CONTINUE TO USE DEFECTIVE PASSLOCK SYSTEMS IN THEIR CARS. COST TO REPAIR RUNS APPROXIMATELY 450.00. IN MY RESEARCH I HAVE FOUND THAT EVEN AFTER IT IS "FIXED" IT CAN AND DOES HAPPEN AGAIN. I WOULD THINK THAT PONTIAC SHOULD QUIT USING THEM AND PUTTING THEM ON THEIR CARS, OR PAY FOR THE REPAIRS SINCE THEY KNOW IT IS BAD AND GOING TO GO BAD OVER AND OVER AGAIN. IT ISN'T LIKE THE CAR IS A BMW OR ROLLS OR SOMETHING. I FOR ONE COULD LIVE WITHOUT THE PASSLOCK SECURITY SYSTEM. *TR

NHTSA ODI #10223496

91,000 miles · Mar 27, 2008
Visibility

WEATHER STRIPPING AROUND WINDSHIELD POPPING OFF. *TR

NHTSA ODI #10222541

Mileage unknown · Mar 14, 2008
Exterior Lighting

AFTER TURNING THE SIGNAL LIGHT CONTINUES TO TICK NON STOP. WE CONTACTED THE DEALER AFTER LEARNING THIS PROBLEM IS VERY COMMON. THEY STATED THERE IS NO RECALL ON THE SWITCH PROBLEM LOCATED IN THE STEERING COLUMN BUT IT IS ON THE BULLETIN...NOT SURE WHAT THAT MEANS...THEN WE WERE TOLD IT WOULD BE $350 OUT OF OUR POCKET TO FIX TH…

Read full complaint

AFTER TURNING THE SIGNAL LIGHT CONTINUES TO TICK NON STOP. WE CONTACTED THE DEALER AFTER LEARNING THIS PROBLEM IS VERY COMMON. THEY STATED THERE IS NO RECALL ON THE SWITCH PROBLEM LOCATED IN THE STEERING COLUMN BUT IT IS ON THE BULLETIN...NOT SURE WHAT THAT MEANS...THEN WE WERE TOLD IT WOULD BE $350 OUT OF OUR POCKET TO FIX THIS VERY COMMON PROBLEM. *TR

NHTSA ODI #10221200

36,225 miles · Mar 11, 2008
Electrical System

THE PASSLOCK ANTI-THEFT DEVICE INSTALLED IN THE IGNITION SWITCH OF MY '04 PONTIAC GRAND AM SE WILL ENGAGE AND MAKE MY CAR IMPOSSIBLE TO START. IT HAPPENS SEVERAL TIME PER WEEK SINCE I PASSED 36,000 MILES, NOW AT 36,868. I THOUGHT MINE WAS AN ISOLATED CASE, BUT AFTER READING COMPLAINT AFTER COMPLAINT FROM CUSTOMERS WHO HAVE THIS …

Read full complaint

THE PASSLOCK ANTI-THEFT DEVICE INSTALLED IN THE IGNITION SWITCH OF MY '04 PONTIAC GRAND AM SE WILL ENGAGE AND MAKE MY CAR IMPOSSIBLE TO START. IT HAPPENS SEVERAL TIME PER WEEK SINCE I PASSED 36,000 MILES, NOW AT 36,868. I THOUGHT MINE WAS AN ISOLATED CASE, BUT AFTER READING COMPLAINT AFTER COMPLAINT FROM CUSTOMERS WHO HAVE THIS DEVICE INSTALLED IN THEIR VEHICLES IT'S OBVIOUS THAT THIS DEVICE HAS A DESIGN FLAW SINCE MANY HAVE HAD THEIR IGNITION SWITCHES REPLACED ONLY TO HAVE THE SAME PROBLEM HAPPEN AGAIN AND AGAIN. GM EVEN LISTS A PROCEDURE TO "RESET" THE ANTI-THEFT SENSOR IN MY OWNERS MANUAL. I HAVE A PREGNANT WIFE AND TWO OTHER SMALL CHILDREN. WHAT AM I SUPPOSED TO DO IN AN EMERGENCY WHEN I GET INTO MY CAR AND CAN'T GET IT STARTED BECAUSE OF THIS FAULTY DEVICE? WAIT 10 MINUTES FOR THIS CONTRAPTION TO "RESET" ITSELF WHILE PRECIOUS TIME IS TICKING AWAY? WHEN THIS ANTI-THEFT SENSOR ISN'T KEEPING ME FROM STARTING THE ENGINE THE IGNITION SWITCH AND EVERYTHING ASSOCIATED WITH IT WORKS BEAUTIFULLY. I WOULD LIKE FOR GM TO COME WITH A SOLUTION TO THIS ANNOYING AND POSSIBLY LIFE THREATENING FAULTY SENSOR AND REPLACE THE THE IGNITION SWITCH WITH A MORE RELIABLE SWITCH OR PAY TO HAVE THE DEALERSHIP DISABLE THIS USELESS HEADACHE ALTOGETHER. *TR

NHTSA ODI #10220769

Mileage unknown · Mar 10, 2008
Exterior Lighting

2004 PONTIAC GRAND AM DEFECT IN THE MULTI FUNCTION UNIT. CONSUMER STATES THAT UPON HER RESEARCH IF THE MULTI FUNCTION UNIT HAS A FAILURE WITH THE TURN SIGNALS AND HAZARD WARNING SWITCHES IS THAT IT CANNOT BE REPAIRED IT HAS TO BE REPLACED. *KB THE MULTI-FUNCTION SWITCH WAS REPLACED ON THE CONSUMER'S VEHICLE. *JB

NHTSA ODI #10220656

57,199 miles · Feb 11, 2008
Electrical System

IGNITION DEFECTIVE - WILL NOT START/UNABLE TO TURN KEY IN IGNITION. SEEMS LIKE TUMBLERS IN IGNITION ARE NOT ACTIVATING TO RECOGNIZE KEY. HAVE TRIED TO START SEVERAL TIMES PER DAY - HAS BEEN SITTING FOR 3+ WEEKS AND CANNOT PUT INTO NEUTRAL TO TOW. NO PROBLEMS LEADING UP TO THIS EVENT. *TR

NHTSA ODI #10217696

Mileage unknown · Feb 10, 2008
Electrical System

ON MY 2004 GRAND AM NOTICED AFTER USING TURN SIGNAL... CLICKING NOISE COMING FROM DASH BEHIND HAZARD SIGNAL STARTED AND NOW SMOKE HAS STARTED COMING FROM THE STEERING COLUMN WITH ONLY 43K MILES ON CAR... NOTICED SEVERAL OTHER COMPLAINTS OF THE SAME PROBLEM AND THAT THIS WAS RECALLED ON EARLIER MODELS... SHOULDN'T THIS RECALL BE …

Read full complaint

ON MY 2004 GRAND AM NOTICED AFTER USING TURN SIGNAL... CLICKING NOISE COMING FROM DASH BEHIND HAZARD SIGNAL STARTED AND NOW SMOKE HAS STARTED COMING FROM THE STEERING COLUMN WITH ONLY 43K MILES ON CAR... NOTICED SEVERAL OTHER COMPLAINTS OF THE SAME PROBLEM AND THAT THIS WAS RECALLED ON EARLIER MODELS... SHOULDN'T THIS RECALL BE EXTENDED?? *TR

NHTSA ODI #10217612

59,240 miles · Jan 28, 2008
Electrical System

SECOND COMPLAINT REGARDING THE TURN SIGNAL ELECTRICAL PROBLEM. THIS PROBLEM IS A RESULT OF A DEFECTIVE MULTIFUNCTION SWITCH AND IS PRESENT IN OTHER YEARS OF THE GRAND AM AS WELL AS OTHER GM VEHICLES. IN RESEARCHING THIS PROBLEM I HAVE LEARNED THAT IT IS NOT A MATTER OF "IF" IT WILL HAPPEN TO YOUR PONTIAC BUT RATHER "WHEN" IT WI…

Read full complaint

SECOND COMPLAINT REGARDING THE TURN SIGNAL ELECTRICAL PROBLEM. THIS PROBLEM IS A RESULT OF A DEFECTIVE MULTIFUNCTION SWITCH AND IS PRESENT IN OTHER YEARS OF THE GRAND AM AS WELL AS OTHER GM VEHICLES. IN RESEARCHING THIS PROBLEM I HAVE LEARNED THAT IT IS NOT A MATTER OF "IF" IT WILL HAPPEN TO YOUR PONTIAC BUT RATHER "WHEN" IT WILL HAPPEN. MY PONTIAC WAS REPAIRED JANURARY 18, 2008. THE FOLLOWING IS THE DESCRIPTION OF THE REPAIR FROM THE MECHANIC: DIAGNOSE CLICKING NOISE IN DASH, DISMANTLE DASH FACE AND CHECK WIRING AND SWITCHES, CHECK TBS'S AND RECALLS. PROBLEM CAUSED BY SHORT IN MULTI FUNCTION SWITCH THAT DAMAGED FLASHER UNIT. R&R STEERING COLUMN COVERS AND AIR BAG TO GAIN ACCESS TO REPLACE MULTI FUNCTION SWITCH, REPLACE HAZARD LAMP SWITCH/FLASHER UNIT. PART DESCRIPTION: MULTI FUNCTION SWITCH ASSEMBLY (HEADLAMPS, WIPERS, TURN SIGNALS, DIMMER ALL IN ONE UNIT.) HAZARD LAMP/FLASHER UNIT ASSEMBLY. TOTAL COST $474.31. MY COST TO RENT A CAR $59.85. IF YOU WILL REFER BACK TO 2000, GM RECALL NO03043 AND 2001 GM RECALL NO03043 YOU WILL SEE THESE VEHICLES WERE RECALLED FOR EXACTLY THE SAME THING! IN ADDITION TO THE CONSEQUENCES OF A POSSIBLE CRASH AS A RESULT OF THE DEFECTIVE SWITCH THAT YOU NOTED, YOU MIGHT WANT TO ADD THAT 1) IT IS VERY DISTRACTING 2) IF THE VEHICLE IS NOT REPAIRED, THE BRAKE LITES START FAILING, THE STEERING ASSEMBLY STARTS SMOKING....AND BEST OF ALL, IF YOU TAKE IT TO CERTIAN PONTIAC DEALERS THEY HAVE ACTUALLY STATED THAT THE SMOKING WAS NORMAL DURING THE SUMMER MONTHS!!! I SINCERELY HOPE THAT SOMETHING IS DONE ABOUT THIS BEFORE SOMEONE IS KILLED. THINK OF YOUR FAMILY MEMBERS AND GIVE THIS SOME ATTENTION. THIS IS NOT ABOUT MONEY ANYMORE. *CN

NHTSA ODI #10216237

59,300 miles · Jan 16, 2008
Electrical System

FORTUNATELY, MY COMPLAINT DOES NOT INVOLVE ANY DEATHS, INJURIES OR CRASHES. MY INQUIRES REGARDING AN ELECTRICAL PROBLEM HAVE GONE UNANSWERED AND BEFORE I SPEND A GREAT DEAL OF MONEY HAVING MY DASH BOARD DISASSEMBLED, I AM TURNING TO YOU TO SEE IF YOU HAVE RECEIVED ANY RELATED COMPLAINTS. *TR

NHTSA ODI #10215081

Official recalls

2

14V400000 · Electrical System:ignition

Jul 3, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

04V301000 · Fuel System, Gasoline:storage

Jun 30, 2004

CERTAIN PASSENGER VEHICLES MAY HAVE BEEN BUILT WITH A FUEL TANK THAT DOES NOT MEET SPECIFICATION. A WELD ON THESE FUEL TANKS MAY BE INSUFFICIENT, RESULTING IN A FUEL LEAK.

Consequence & remedy

Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DEALERS WILL INSPECT THE FUEL TANK, AND REPLACE IT, IF NECESSARY. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.