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2004 Pontiac Grand Am

Owner reports · Recalls · Investigations

More warning signs than most Grand Am years

Owner complaints for the 2004 Pontiac Grand Am are substantially higher than the model-year median of 82.

About this comparison →

When problems were reported

Mileage at the reported incident

223 reports with mileage · 70 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 140 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

24 crash reports7 fire reports12 injury reports

What owners actually said

293 reports
4,000 miles · Mar 11, 2014
EngineService BrakesSteering

IGNITION KEY CAUSED ENGINE TO TURN OFF WHILE CAR WAS IN MOTION. POWER STEERING AND POWER BRAKES WERE DISABLED. I STILL OWN THE VEHICLE AND THIS HAS BEEN ONGOING EVER SINCE I PURCHASED THE CAR. NO CRASH HAS EVER OCCURED BECAUSE THERE IS STILL SOME MINIMAL FUNCTIONALITY TO THE BRAKES AND STEERING WHEN THE KEY SHUTS OFF. HOWEVE…

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IGNITION KEY CAUSED ENGINE TO TURN OFF WHILE CAR WAS IN MOTION. POWER STEERING AND POWER BRAKES WERE DISABLED. I STILL OWN THE VEHICLE AND THIS HAS BEEN ONGOING EVER SINCE I PURCHASED THE CAR. NO CRASH HAS EVER OCCURED BECAUSE THERE IS STILL SOME MINIMAL FUNCTIONALITY TO THE BRAKES AND STEERING WHEN THE KEY SHUTS OFF. HOWEVER, MY WIFE HAS DRIVEN MY CAR AND LUCKILY HASN'T HAD THIS EXPERIENCE. I'M AFRAID THAT SHE WOULD LACK THE BODY STRENGTH NECESSARY TO HANDLE THE STEERING AND BRAKES. AT TIMES, I HAVE BEEN ABLE TO SHIFT THE TRANSMISSION INTO NEUTRAL AND RESTART WITH THE CAR STILL IN MOTION, BUT IT WAS VERY DIFFICULT TO MANEUVER AND COME TO A STOP WHILE TRYING TO RESTART AT THE SAME TIME. PLEASE ADVISE. *TR

NHTSA ODI #10568509

Mileage unknown · Mar 6, 2014
Electrical SystemElectronic Stability Control (esc)

IGNITION SWITCH FAILED. AS I WAS DRIVING DOWN THE INTERSTATE, THE CAR TURNED OFF, AND I HAD TO FIGHT TO GET THE CAR SAFELY TO THE SIDE OF THE ROAD WITHOUT POWER STEERING. LUCKILY I WAS ABLE TO AND NO ONE WAS HURT, AND NO DAMAGE OCCURRED TO ANY CAR. THE CAR WOULD NOT START AGAIN AND IT HAD TO BE TOWED. THE IGNITION SWITCH HAD…

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IGNITION SWITCH FAILED. AS I WAS DRIVING DOWN THE INTERSTATE, THE CAR TURNED OFF, AND I HAD TO FIGHT TO GET THE CAR SAFELY TO THE SIDE OF THE ROAD WITHOUT POWER STEERING. LUCKILY I WAS ABLE TO AND NO ONE WAS HURT, AND NO DAMAGE OCCURRED TO ANY CAR. THE CAR WOULD NOT START AGAIN AND IT HAD TO BE TOWED. THE IGNITION SWITCH HAD TO BE REPLACED. *TR

NHTSA ODI #10567637

105,000 miles · Dec 6, 2013
Electrical SystemEngine And Engine Cooling

THIS PROBLEM IS BEEN HAPPENING FOR A FEW MONTHS AND I HAVE TAKEN MY PONTIAC GRAND AM 2004 TO DIFFERENT MECHANICS WITH NOT LUCK..ONE DAY DRIVING TO WORK EARLY MORNING MY CAR SITTING FOR 8HRS DIDN'T WANT TO CRANK OR START...BATTERY WAS DEAD SO I REPLACE IT...MY CAR START BUT AFTER DRIVING FOR 15 MIN WHILE DRIVING ENGINE SHUT OFF.…

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THIS PROBLEM IS BEEN HAPPENING FOR A FEW MONTHS AND I HAVE TAKEN MY PONTIAC GRAND AM 2004 TO DIFFERENT MECHANICS WITH NOT LUCK..ONE DAY DRIVING TO WORK EARLY MORNING MY CAR SITTING FOR 8HRS DIDN'T WANT TO CRANK OR START...BATTERY WAS DEAD SO I REPLACE IT...MY CAR START BUT AFTER DRIVING FOR 15 MIN WHILE DRIVING ENGINE SHUT OFF. MECHANICS HAVE CHECK AND CHANGED FUEL PUMP AND FILTER,WATER PUMP ,CRANK SHAFT SENSOR , TEMPERATURE SENSOR,SENSOR BEHIND ALTERNATOR,FUEL PRESSURE CHECK AND REGULATOR IS NEW,THERMOSTAT CHANGE.I HAVE SPEND HUNDREDS OF DOLLAR BETWEEN PARTS AND LABOR.I WAS REALLY HAPPY WITH THIS VEHICLE BUT THE QUALITY OF AMERICAN CARS IS SOMETHING TO CONSIDER BEFORE BUYING ONE.IF THERE IS ANY FIX KNOWN IN THIS SITE I NEED TO KNOW , I HAVE A FAMILY AND DON'T WANT TO LOOSE IT IN A HIGHWAY IN A ACCIDENT. *TR

NHTSA ODI #10555083

80,000 miles · Sep 11, 2013
Exterior Lighting

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED WHILE DRIVING 65 MPH, HE ATTEMPTED TO CHANGE LANES AND THE TURN SIGNAL FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WA…

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TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED WHILE DRIVING 65 MPH, HE ATTEMPTED TO CHANGE LANES AND THE TURN SIGNAL FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE CURRENT MILEAGE WAS 100,000.

NHTSA ODI #10543131

110,000 miles · Sep 3, 2013
Air BagsElectrical System

9.13.13 I HAVE BEEN IN CONTACT WITH THE LOCAL GM DEALERSHIP, MY EXTENDED WARRANTY COMPANY AND GM.COM REPRESENTATIVE DIRECTLY SINCE FEBRUARY 2013 REGARDING MY HORN. SEVERAL MECHANICS TOLD ME IT IS A SAFETY ISSUE. THE HORN IS SURROUNDED BY THE AIR BAG AND IF IT IS NOT WORKING PROPERLY, IT COULD BE COMPROMISED DURING AN ACCIDENT.…

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9.13.13 I HAVE BEEN IN CONTACT WITH THE LOCAL GM DEALERSHIP, MY EXTENDED WARRANTY COMPANY AND GM.COM REPRESENTATIVE DIRECTLY SINCE FEBRUARY 2013 REGARDING MY HORN. SEVERAL MECHANICS TOLD ME IT IS A SAFETY ISSUE. THE HORN IS SURROUNDED BY THE AIR BAG AND IF IT IS NOT WORKING PROPERLY, IT COULD BE COMPROMISED DURING AN ACCIDENT. PRIOR TO ME PURCHASING THE CAR (WHICH WAS NOT ON THE CAR FAX WHEN PURCHASED USED) AND MAY NOT WORK PROPERLY WHEN I NEED IT TO. THE HORN WORKS UNDER THE HOOD (THE LOCK / UNLOCK REMOTE WORKS PROPERLY WITH THE REQUIRED BEEP) BUT WHEN THE CENTER OF THE STEERING WHEEL IS PRESSED IT DOES NOT WORK. IT WORKED FOR 1 YEAR AND 18 MONTHS CONSISTENTLY AND THEN IT QUICK WORKING ALL TOGETHER. I AM AFRAID, IF I AM IN A WRECK, THE STEERING WHEEL AIR BAG WILL NOT SAVE MY LIFE (I DO WEAR MY SEAT BELT). I HAVE BEEN ADVISED, BY DEALERSHIPS, MECHANICS, MY EXTENDED WARRANTY COMPANY, AND A REPRESENTATIVE AT GM TODAY 9.3.13 THIS WILL NEED FIXED OUT OF POCKET - AND IT WILL BE COSTLY TO ORDER THE PART AND REPAIR. I WAS ALSO ADVISED TO FILE A COMPLAINT WITH THE NHTSA. ARE VEHICLE OWNERS REIMBURSED FOR ITEMS THAT COMPROMISE THEIR SAFETY THAT SHOULD WORK PROPERLY (THE HORN AND AIRBAG IN MY CASE)? *JB

NHTSA ODI #10538622

35,000 miles · Aug 9, 2013
Electrical System

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE FAILED TO START BECAUSE PASS LOCK SYSTEM ACTIVATED INDEPENDENTLY. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER APPROXIMATELY TEN MINUTES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILE…

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TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE FAILED TO START BECAUSE PASS LOCK SYSTEM ACTIVATED INDEPENDENTLY. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER APPROXIMATELY TEN MINUTES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. *TR

NHTSA ODI #10534454

59,547 miles · Jul 30, 2013
Electrical System

CAR DID NOT START, SECURITY LIGHT FLASHING. CALLED MOBILE MECHANIC, HE HAD NO CLUE, COST $85. DECIDED NOT TO TOW THE VEHICLE TO DEALER AS RECOMMENDED BY USER MANUAL. DID MY OWN RESEARCH ONLINE, WOW, A LOT OF PEOPLE WITH THE SAME ISSUE! USED 10-MINUTE FIX SEEN ONLINE, WHICH WORKED. THIS HAPPENED APPROX. 1XWEEK ALMOST EVERY WK., K…

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CAR DID NOT START, SECURITY LIGHT FLASHING. CALLED MOBILE MECHANIC, HE HAD NO CLUE, COST $85. DECIDED NOT TO TOW THE VEHICLE TO DEALER AS RECOMMENDED BY USER MANUAL. DID MY OWN RESEARCH ONLINE, WOW, A LOT OF PEOPLE WITH THE SAME ISSUE! USED 10-MINUTE FIX SEEN ONLINE, WHICH WORKED. THIS HAPPENED APPROX. 1XWEEK ALMOST EVERY WK., KEEP USING 10-MINUTE FIX. 6 MONTHS LATER, WHILE MAKING A RIGHT TURN IN A PARKING GARAGE, THE ENGINE STOPPED DEAD, THE SECURITY LIGHT FLASHED - I ALMOST HIT ANOTHER CAR AS THE STEERING WENT OUT. AFRAID THIS WILL HAPPEN AGAIN ON THE ROAD. STILL HAVING PASS LOCK ISSUES ABOUT ONCE WEEKLY, SCARY NOT KNOWING WHEN IT WILL OCCUR OR WHERE. I CANNOT AFFORD $1,000+ TO GET THIS 'FIXED' (NO GUARANTEE I'M TOLD); THIS IS A PRODUCT DEFECT AND SHOULD BE RECALLED BEFORE SOMEONE GETS HURT, WHETHER BY BEING STRANDED IN A DANGEROUS SITUATION (NIGHT, WEATHER, LOCATION) OR IN AN ACCIDENT WHILE DRIVING. JUST BECAUSE THE CAR HASN'T BURST INTO FLAMES DOESN'T MEAN THIS ISN'T DANGEROUS. *TR

NHTSA ODI #10532742

107,568 miles · Jul 22, 2013
Electrical System

ON MY WAY TO WORK SECURITY LIGHT CAME ON AND CAR SHUT OFF IN THE MIDDLE OF THE HIGHWAY AND I HAD TO COAST TO THE SIDE OF THE ROAD. TRIED TO START CAR AND THE SECURITY LIGHT WAS FLASHING AND CAR WOULD NOT START. HAD TO PUT THE KEY IN THE ON POSITION FOR 10 MINUTES BEFORE CAR WOULD START. I WAS REALLY LUCKY NO ONE WAS ON THE ROAD …

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ON MY WAY TO WORK SECURITY LIGHT CAME ON AND CAR SHUT OFF IN THE MIDDLE OF THE HIGHWAY AND I HAD TO COAST TO THE SIDE OF THE ROAD. TRIED TO START CAR AND THE SECURITY LIGHT WAS FLASHING AND CAR WOULD NOT START. HAD TO PUT THE KEY IN THE ON POSITION FOR 10 MINUTES BEFORE CAR WOULD START. I WAS REALLY LUCKY NO ONE WAS ON THE ROAD SINCE I WORK AT NIGHT AND THE ROAD WAS DESERTED. THIS IS THE THIRD TIME THIS HAS HAPPENED IN TWO MONTHS AND IT IS GETTING FRUSTRATING BECAUSE ONE DAY THE CAR WILL START FINE THEN THE NEXT IT WON'T START AT ALL AND I HAVE TO WAIT 10 MINUTES.I CALLED THE DEALER AND IT WILL COST ALMOST $700 TO FIX. THERE REALLY NEEDS TO BE A RECALL ON THIS BEFORE SOMEONE IS SERIOUSLY INJURED OR DIES. *TR

NHTSA ODI #10526219

86,000 miles · Jul 22, 2013
Electrical SystemEngine

CAR RANDOMLY WILL NOT START. PASSLOCK SYSTEM IF FLAWED, WITH TIME THE ELECTRICAL TERMINALS/CONNECTIONS START FAILING AND CAUSES SYSTEM TO THINK YOU ARE TRYING TO HOTWIRE THE CAR AND IT ENGAGES SECURITY OVERRIDE. SOMETIMES COMES ON WHILE YOU ARE DRIVING AND YOU MUST PULL OVER AND TURN YOUR CAR OFF OR ELSE IT WILL STOP WHILE YOU …

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CAR RANDOMLY WILL NOT START. PASSLOCK SYSTEM IF FLAWED, WITH TIME THE ELECTRICAL TERMINALS/CONNECTIONS START FAILING AND CAUSES SYSTEM TO THINK YOU ARE TRYING TO HOTWIRE THE CAR AND IT ENGAGES SECURITY OVERRIDE. SOMETIMES COMES ON WHILE YOU ARE DRIVING AND YOU MUST PULL OVER AND TURN YOUR CAR OFF OR ELSE IT WILL STOP WHILE YOU ARE DRIVING. YOU MUST PUT IN THE KEY TURN TO THE ON POSITION FOR 15MIN THEN START CAR, THAT DOESN'T ALWAYS WORK EITHER. PASSLOCK SYSTEM IS BAD AND APPARENTLY FROM RESEARCH THE ISSUE RUNS ACROSS THE BOARD FOR GM VEHICLES FROM THIS TIME FRAME. *TR

NHTSA ODI #10526072

90,210 miles · Jul 22, 2013
Electrical SystemExterior Lighting

THERE IS AN INTERMITTENT CLICK FROM THE TURN SIGNAL, EVEN WHEN I AM NOT OPERATING THE TURN SIGNAL. IT MAY CLICK MANY TIMES IN A ROW, ESPECIALLY RIGHT AFTER I HAVE USED THE TURN SIGNAL TO EITHER DIRECTION. THE TURN SIGNAL LIGHT IS NOT FLASHING NOR IS THE INDICATOR FLASHING. HOWEVER THE SIGNAL INDICATOR NOISE JUST CONTINUES. THE P…

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THERE IS AN INTERMITTENT CLICK FROM THE TURN SIGNAL, EVEN WHEN I AM NOT OPERATING THE TURN SIGNAL. IT MAY CLICK MANY TIMES IN A ROW, ESPECIALLY RIGHT AFTER I HAVE USED THE TURN SIGNAL TO EITHER DIRECTION. THE TURN SIGNAL LIGHT IS NOT FLASHING NOR IS THE INDICATOR FLASHING. HOWEVER THE SIGNAL INDICATOR NOISE JUST CONTINUES. THE PROBLEM IS BECOMING WORSE WITH TIME. *TR

NHTSA ODI #10526068

Official recalls

2

14V400000 · Electrical System:ignition

Jul 3, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

04V301000 · Fuel System, Gasoline:storage

Jun 30, 2004

CERTAIN PASSENGER VEHICLES MAY HAVE BEEN BUILT WITH A FUEL TANK THAT DOES NOT MEET SPECIFICATION. A WELD ON THESE FUEL TANKS MAY BE INSUFFICIENT, RESULTING IN A FUEL LEAK.

Consequence & remedy

Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DEALERS WILL INSPECT THE FUEL TANK, AND REPLACE IT, IF NECESSARY. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.