1992 Pontiac Grand Am

BOTH DRIVER'S SIDE AND PASSENGER SIDE WINDOW MOTORS CONTINUE TO FAIL AT INCREASING RATE. I HAVE REPLACED THEM BOTH 4 TIMES. I WAS TOLD THAT IT COULD BE DUE TO FAILURE OF THE REGULATORS, CAUSING THE MOTOR TO BURN UP. WHEN THIS HAPPENS, WINDOWS ARE COMPLETELY INOPERABLE. PROBLEM IS EXPENSIVE TO REPAIR, AND CONTINUALLY PULLING INTERIOR DOOR PANEL OFF IS CAUSING EXCESSIVE WEAR ON THE FASTENERS. DURING THE FIRST FAILURE, IT WAS UNDER WARRANTY. SECOND FAILURE, I PAID HALF. THIRD AND FOURTH I PAID FULL COST. THERE MUST BE MORE PEOPLE OUT THERE EXPERIENCING THIS PROBLEM. I BOUGHT THE CAR IN TAMPA, FLORIDA, BUT ALL SERVICE IS DONE AT MOORE BUICK. THEY MAY HAVE MY LAST NAME AS DEBERRY-MY MAIDEN NAME. THANK YOU SERGEANT ALICIA R. BOSSHART USMC. *AK

I RECEIVED NOTICE OF A RECALL ON THIS VECHICLE SEVERAL YEARS AGO INVOLVING CRACKED ENGINE HEADS AT THE TIME OF NOTICE I THOUGHT THAT THE CAR WAS RUNNING HOTTER THAN IT SHOULD. I TOOK IT INTO A DEALER AND THEY SAID THAT IT WAS RUNNING NORMALLY. I HAVEN'T HAD ANY PROBLEMS WITH IT SINCE THAT INCIDENT. I RECENTLY SMELLED ANTIFREEZE IN THE CABIN AND NOTICED STEAM COMING OUT OF ENGINE COMPARTMENT. I PULLED THE SPARK PLUG COVER OFF AND THIS IS WHEN I NOTICED CRACK. I WAS WONDERING IF THIS WOULD BE COVERED UNDER ORIGINAL RECALL? *AK

*-#WE HAD TO HAVE THE CAR TOWED TO WHERE WE HAD THE CAR REPAIRED. IT WAS A BLOWN HEAD GASKET, AND WE ARE DEFINITELY NOT PLEASED WITH THIS CAR ,AND THE FACT THAT IT SHOULDN'T HAVE BLOWN A HEAD GASKET WITH THIS FEW OF MILES ON THE ENGINE. WE ARE ALSO GOING TO LET OUR FRIENDS KNOW THAT THEY SHOULD NOT BY ANY MEANS BUY A GRAND AM BECAUSE THIS IS A KNOWN FACTOR THAT ALL GRAND AM HAVE AND THERE HASN'T BEEN A RECALL ON THIS PARTICULAR PART AND THE PONTIAC COMPANY KNOWS OF THIS PROBLEM AND FAILED TO RECALL THESE CARS FOR THIS REASON. ALSO, THAT THE PUBLIC SHOULD NOT HAVE TO PAY THIS KIND OF MONEY JUST BECAUSE PONTIAC FAILED TO RECALL THIS CAR FOR THIS REASON, AND THEY KNEW OF THE PROBLEM. WE FEEL THAT YOU SHOULD HAVE TO PAY FOR THIS REPAIR, AND ALSO KNOW THAT YOU HAVE A SPECIAL POLICY #5. UNDER THIS POLICY, YOU SHOULD BE LIABLE TO PAY FOR THIS COST THAT HAS BEEN PLACED UPON THE CUSTOMER. WE ARE VERY DISPLEASED WITH YOUR COMPANY, AND WITH THIS GRAND AM THAT WAS BOUGHT FOR MY DAUGHTER FOR HER GRADUATION FROM HIGH SCHOOL CONSIDERING SHE HAS ONLY HAD IT FOR FOUR MONTHS, AND HAS ALREADY HAD TO SPEND 1200 DOLLARS ON THE PIECE OF '!@#$% JUST SO SHE COULD HAVE TRANSPORTATION TO COLLEGE AND WORK. A VERY DISPLEASED CUSTOMER. KENNETH I HARRISON. *AK