1992 Pontiac Grand Am

I HAVE A LETTER FROM PONTIAC DATE NOV, 1995. WHICH STATES THAT 2.3L QUAD OHC ENGINE HAVE A DEFECT OF CRACKING CYLINDER THAT ALLOWS COOLANT TO LEAK FROM THE CYLINDER HEADS. THE LETTER ALSO STATES.. DO NOT BRING YOUR VEHICLE TO THE DEALER UNLESS THIS OCCURS. THE STATED IF THIS CONDITION OCCURS WITHIN SEVEN YEARS OR 100,000 MILES THEY WILL REPLACE THE CYLINDER HEAD FREE OF CHARGE.. MY CAR IS 8 YEARS OLD NOW AND HAS ONLY 79000 MILES ON IT. NEITHER THE DEALER OR PONTIAC CORP. WILL REPAIR THIS FOR ME WITHOUT PAYING FOR ALL CHARGES WHICH ARE APPROX. $1200.00.. PONTIAC ADMITS THAT THIS ENGINE HAS A DEFECT.. BUT REFUSES TO HONOR THE 100,000 MILE LIMIT BECAUSE THE VEHICLE IS 8 YEARS OLD. IT IS MY OPINION THAT PONTIAC IS RESPONSIBLE TO FIX THIS VEHICLE AS IT IS A SAFETY HAZARD.. MY VEHICLE HAS THE KNOWN DEFECT.. THE ODOR FROM THE COOLANT IS EXTREMELY STRING AND IS A SAFETY CONCERN FOR ME AND MY FAMILY. YOU CAN SEE WHERE IT LEAKS FROM THE HEAD AS THERE IS CORROSION AND THE ANTI-FREEZE PUDDLES UP ON TOP OF THE HEAD. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*****732124*****

I RECEIVED NOTICE OF A RECALL ON THIS VECHICLE SEVERAL YEARS AGO INVOLVING CRACKED ENGINE HEADS AT THE TIME OF NOTICE I THOUGHT THAT THE CAR WAS RUNNING HOTTER THAN IT SHOULD. I TOOK IT INTO A DEALER AND THEY SAID THAT IT WAS RUNNING NORMALLY. I HAVEN'T HAD ANY PROBLEMS WITH IT SINCE THAT INCIDENT. I RECENTLY SMELLED ANTIFREEZE IN THE CABIN AND NOTICED STEAM COMING OUT OF ENGINE COMPARTMENT. I PULLED THE SPARK PLUG COVER OFF AND THIS IS WHEN I NOTICED CRACK. I WAS WONDERING IF THIS WOULD BE COVERED UNDER ORIGINAL RECALL? *AK

*-#WE HAD TO HAVE THE CAR TOWED TO WHERE WE HAD THE CAR REPAIRED. IT WAS A BLOWN HEAD GASKET, AND WE ARE DEFINITELY NOT PLEASED WITH THIS CAR ,AND THE FACT THAT IT SHOULDN'T HAVE BLOWN A HEAD GASKET WITH THIS FEW OF MILES ON THE ENGINE. WE ARE ALSO GOING TO LET OUR FRIENDS KNOW THAT THEY SHOULD NOT BY ANY MEANS BUY A GRAND AM BECAUSE THIS IS A KNOWN FACTOR THAT ALL GRAND AM HAVE AND THERE HASN'T BEEN A RECALL ON THIS PARTICULAR PART AND THE PONTIAC COMPANY KNOWS OF THIS PROBLEM AND FAILED TO RECALL THESE CARS FOR THIS REASON. ALSO, THAT THE PUBLIC SHOULD NOT HAVE TO PAY THIS KIND OF MONEY JUST BECAUSE PONTIAC FAILED TO RECALL THIS CAR FOR THIS REASON, AND THEY KNEW OF THE PROBLEM. WE FEEL THAT YOU SHOULD HAVE TO PAY FOR THIS REPAIR, AND ALSO KNOW THAT YOU HAVE A SPECIAL POLICY #5. UNDER THIS POLICY, YOU SHOULD BE LIABLE TO PAY FOR THIS COST THAT HAS BEEN PLACED UPON THE CUSTOMER. WE ARE VERY DISPLEASED WITH YOUR COMPANY, AND WITH THIS GRAND AM THAT WAS BOUGHT FOR MY DAUGHTER FOR HER GRADUATION FROM HIGH SCHOOL CONSIDERING SHE HAS ONLY HAD IT FOR FOUR MONTHS, AND HAS ALREADY HAD TO SPEND 1200 DOLLARS ON THE PIECE OF '!@#$% JUST SO SHE COULD HAVE TRANSPORTATION TO COLLEGE AND WORK. A VERY DISPLEASED CUSTOMER. KENNETH I HARRISON. *AK