19,814 miles · Feb 19, 2005
Steering
ON DECEMBER 30, 2002 I TOOK MY 2001 PONTIAC BONNEVELLE SLE IN UNDER WARRANTY TO PEORIA PONTIAC GMC TO INVESTIGATE VIBRATION AND A CLUNK NOISE IN THE STEERING COLUMN. THE STEERING COLUMN WAS LUBED BY PEORIA PONTIAC GMC PER GM'S STEERING SHAFT BULLETIN. MILEAGE WAS 19,814. IN DECEMBER OF 2004, THE NOISE RETURNED AT APPROXIMATEL…
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ON DECEMBER 30, 2002 I TOOK MY 2001 PONTIAC BONNEVELLE SLE IN UNDER WARRANTY TO PEORIA PONTIAC GMC TO INVESTIGATE VIBRATION AND A CLUNK NOISE IN THE STEERING COLUMN. THE STEERING COLUMN WAS LUBED BY PEORIA PONTIAC GMC PER GM'S STEERING SHAFT BULLETIN. MILEAGE WAS 19,814. IN DECEMBER OF 2004, THE NOISE RETURNED AT APPROXIMATELY 50,000 MILES. I TOOK THE VEHICLE IN TO PEORIA PONTIAC GMC ON 12/04/2004 AND WAS ADVISED TO HAVE THE STEERING SHAFT FOR GREASED FOR APPROXIMATELY $125.00 BY MY SERVICE ADVISOR. ON 12/6/2004 I PHONED PONTIAC. THEY ADVISED ME TO CONTACT MY DEALER TO ORDER A NEW STEERING SHAFT. THE PONTIAC SERVICE REPRESENTATIVE PROMISED TO REIMBURSE ME AFTER THE REPAIR WAS MADE. ON 2/8/2005 I CONTACTED PONTIAC BECAUSE THE PART IS STILL NOT IN AT THE DEALER. I WAS ADVISED GM HAS REDESIGNED THE PART AND THAT THEY DO NOT HAVE A DELIVERY DATE. I DO NOT HAVE ANOTHER VEHICLE TO DRIVE WHILE WAITING FOR THE PART AND AM CONCERNED THIS IS A SAFETY ISSUE.*AK
NHTSA ODI #10110793
38,900 miles · Feb 11, 2005
Electrical SystemSteeringStructure
I HAVE HAD REPEATED TROUBLE WITH MY 2001 BONNEVILLE,,HAVE HAD 3 WINDOW MOTORS GO OUT,,,3 BATTERIES GO BAD,,,AIR COMPRESSOR GO BAK,,,MOON ROOF WORKED ON 3 TIMES,,,3RD TIME,,,HAD 3 INCHES OF WATER IN FLOOR,,,,,THE PROBLEM NOW IS THE STEERING,,,YOU TURN WHEEL,,IT MAKES POPPING, CLUCKING NOISE,,& FEELS LIKE THE FRONT END IS GOING TO…
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I HAVE HAD REPEATED TROUBLE WITH MY 2001 BONNEVILLE,,HAVE HAD 3 WINDOW MOTORS GO OUT,,,3 BATTERIES GO BAD,,,AIR COMPRESSOR GO BAK,,,MOON ROOF WORKED ON 3 TIMES,,,3RD TIME,,,HAD 3 INCHES OF WATER IN FLOOR,,,,,THE PROBLEM NOW IS THE STEERING,,,YOU TURN WHEEL,,IT MAKES POPPING, CLUCKING NOISE,,& FEELS LIKE THE FRONT END IS GOING TO FALL OFF.. THE DEALER SAID ALL IT NEEDED WAS GREASE,,WHICH THEY DID LAST YEAR,,,NOW ITS DOING IT AGAIN,,& NOW THEY SAY ITS A STEERING SHAFT PROBLEM...I HAVE BEEN WAITING FOR OVER 3 WEEKS FOR THE PART TO COME IN,,,REPEATED CALLS,,& I AM TOLD THEY HAVE NO IDEA WHEN THE PART WILL COME IN,,,THEY SAID DRIVE IT,,,IT WON'T FALL OUT????? THEY ALSO SAID THE REASON FOR THE DELAY IS ITS A COUNTRY WIDE BACK LOG???? WHAT DOES THAT MEAD,,,,I AM AFRAID TO DRIVE THIS CAR...& GM SERVICE DOES NOT KNOW EITHER...*JB
NHTSA ODI #10110332
25,000 miles · Nov 25, 2004
Steering
VEHICLE TAKEN TO DEALER FOR OIL CHANGE NOVEMBER 21,2004. REQUESTED STEERING CHECK BECAUSE OF POPPING NOISE IN COLUMN. VEHICLE HAD BEEN CHECKED AND REPAIRS MADE ON JAN. 25, 2002 FOR SIMILAR CONDITION PURSUANT TO FACTORY TSB. MANNER OF REPAIR HAS BEEN UPDATED, TSB 04-02-35-004, ISSUED MAR.,04. THIS IS THE THIRD TSB ISSUED REGARDIN…
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VEHICLE TAKEN TO DEALER FOR OIL CHANGE NOVEMBER 21,2004. REQUESTED STEERING CHECK BECAUSE OF POPPING NOISE IN COLUMN. VEHICLE HAD BEEN CHECKED AND REPAIRS MADE ON JAN. 25, 2002 FOR SIMILAR CONDITION PURSUANT TO FACTORY TSB. MANNER OF REPAIR HAS BEEN UPDATED, TSB 04-02-35-004, ISSUED MAR.,04. THIS IS THE THIRD TSB ISSUED REGARDING STEERING SYSTEM. WE FEEL "REPAIR" IS STILL UNDER WARRANTY AND THINK RECALL BE ISSUED BY SIMPLE NATURE OF SYSTEM INVOLED.*AK
NHTSA ODI #10100533
31,786 miles · Dec 31, 2003
Steering
TSB #100004353/STEERING COLUMN TO INSTRUMENT PANEL FASTENER REMOVAL: THE CONSUMER STATED THE PROBLEM RECURRED AFTER THE REPAIR WAS MADE IN MARCH 2002. THERE WAS NOISE IN THE STEERING WHILE DRIVING AND THE VEHICLE WOULD SHIMMY WHILE DRIVING AT HIGHWAY SPEED OF 55-60 MPH. THE DEALER REFUSED TO MAKE ANOTHER REPAIR. PLEASE PROVIDE A…
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TSB #100004353/STEERING COLUMN TO INSTRUMENT PANEL FASTENER REMOVAL: THE CONSUMER STATED THE PROBLEM RECURRED AFTER THE REPAIR WAS MADE IN MARCH 2002. THERE WAS NOISE IN THE STEERING WHILE DRIVING AND THE VEHICLE WOULD SHIMMY WHILE DRIVING AT HIGHWAY SPEED OF 55-60 MPH. THE DEALER REFUSED TO MAKE ANOTHER REPAIR. PLEASE PROVIDE ANY FURTHER INFORMATION CONCERNING THIS ISSUE. *JB
NHTSA ODI #10052229
5,009 miles · Nov 30, 2003
Steering
CAR HAS A GRINDING FEELING WHEN TURNING WHEEL.MOST NOTICEABLE WHEN MAKING LEFT TURNS.ALSO HAS CLUNKING SOUNDS AS DRIVING ALONG FELT THRU STEERING WHEEL.PROBLEM FIRST NOTICED WHEN VEHICLE HAD APPROX 5,000 MI. /AT 19,000 MILES PROBLEM STILL EXISTS.DEALER HAS IN PAST 2 YEARS REPLACED HOSES,RACK & PINION ASS'Y,PUMP "O" RINGS,AND ST…
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CAR HAS A GRINDING FEELING WHEN TURNING WHEEL.MOST NOTICEABLE WHEN MAKING LEFT TURNS.ALSO HAS CLUNKING SOUNDS AS DRIVING ALONG FELT THRU STEERING WHEEL.PROBLEM FIRST NOTICED WHEN VEHICLE HAD APPROX 5,000 MI. /AT 19,000 MILES PROBLEM STILL EXISTS.DEALER HAS IN PAST 2 YEARS REPLACED HOSES,RACK & PINION ASS'Y,PUMP "O" RINGS,AND STEERING COLUMN SHAFT TWICE.ALL DONE BEFORE FIRST 24 MONTHS WITH LESS THAN 18,000 MILES ON VEH./PONTIAC CUST SATISFACTION CONVINCED ME TO LET THEM REPAIR CAR ONCE MORE BACK IN FEBRUARY 2003.PROBLEM STILL PRESENT. JUST BROUGHT CAR BACK TO DEALER AGAIN ON NOV 2003. PROBLEM STILL THERE. TWICE DEALER CLAIMED DEFECT COULD NOT BE DUPLICATED,YET, AFTER SOME COMPLAINING TO DO A ROAD TEST WITH ME IN THE CAR, THE DEFECT WAS CONFIRMED BY BOTH TECHNICIANS AND THE SERVICE DEPT GENERAL MANAGER. CAR IS A LEASE. I OFFERED TWICE IN PAST TO BE ALLOWED TO TERMINATE LEASE WITHOUT ANY PENALTY FEES AND NO FURTHER ACTION ON MY PART WOULD BE PURSUED (LEMON LAW FILING). PONTIAC CUSTOMER SATISFACTION DEP'T. AND THE DEALER WOULD NOT AGREE. TWICE -AFTER REPAIRS -THE STEERING WHEEL WAS PUT BACK INCORRECTLY(CROOKED).CURRENTLY STEERING WHEEL IS STILL IN CROOKED POSITION AND GRINDING/CLUNKING STILL PRESENT.DEALER OFFERED ON NOV.19,2003 TO LET ME WALK AWAY FROM LEASE IF I START A NEW LEASE ON A NEW 2003 CAR.(HE" DOESNT HAVE ANY 2004 MODELS TO OFFER ME "-HE SAYS) ANYHOW THAT OFFER IS AVAILABLE TO ANY CONSUMER,THERE WAS NO ATTEMPT BY GM/PONTIAC/OR DEALER TO SATISFY ME. THERE ARE SEVERAL HUNDRED COMPLAINTS REGARDING STEERING DEFECT FROM 2000-2002 THAT I HAVE SEEN POSTED SO FAR. I'M SURE THOUSANDS EXIST .I BELIEVE PONTIAC SHOULD HAVE A RECALL FOR THIS VEHICLE AND THIS PROBLEM.THEY DON'T.*AK
NHTSA ODI #10048866
32,000 miles · Nov 23, 2003
Steering
AFTER THE POWER STEERING RACK WAS REPLACED IN FEB 2003, THE INTERMITTENT CLICKING NOISE WHEN TURNING RESUMED IN APRIL, 2003. DEALER UNABLE TO VERIFY UNTIL SEPTEMBER, 2003. DEALER REPLACED LEFT OUTER TIE ROD (PART 26067288 - ROD KIT 6.233). THIS DID NOT SOLVE THE CLICKING NOISE WHEN TURNING AND ON OCT 7, 2003 THE DEALER REPLACED…
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AFTER THE POWER STEERING RACK WAS REPLACED IN FEB 2003, THE INTERMITTENT CLICKING NOISE WHEN TURNING RESUMED IN APRIL, 2003. DEALER UNABLE TO VERIFY UNTIL SEPTEMBER, 2003. DEALER REPLACED LEFT OUTER TIE ROD (PART 26067288 - ROD KIT 6.233). THIS DID NOT SOLVE THE CLICKING NOISE WHEN TURNING AND ON OCT 7, 2003 THE DEALER REPLACED THE INTERMEDIATE SHAFT (PART 26100571 - SHAFT 6.526). AS OF OCT 7, 2003, THE DEALER HAS REPLACED THE INTERMEDIATE SHAFT TWICE AND THE POWER STEERING RACK TWICE IN AN ATTEMPT TO SOLVE THE CLICKING NOISE WHEN TURNING. *LA
NHTSA ODI #10047416