NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
16 reportsClear category filterMileage unknown · Jul 1, 2009
Unknown Or Other
RECEIVED RECALL NOTICE FROM CHRYSLER DEALERSHIP WITH CORPORATE PROGRAM HEADQUARTERS POSTMARK NOTIFICATION # CJD62709 FOR 1998 PLYMOUTH VOYAGER BUT NEITHER CUSTOMER SERVICE AT NUMBER INDICATED OR MANUFACTURER HAS ANY INFORMATION REGARDING PROBLEM. DRIVER(S) OF THIS VEHICLE LEFT CLUELESS AND IS NOW SAFETY HAZARD OPERATING VEHICLE.…
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RECEIVED RECALL NOTICE FROM CHRYSLER DEALERSHIP WITH CORPORATE PROGRAM HEADQUARTERS POSTMARK NOTIFICATION # CJD62709 FOR 1998 PLYMOUTH VOYAGER BUT NEITHER CUSTOMER SERVICE AT NUMBER INDICATED OR MANUFACTURER HAS ANY INFORMATION REGARDING PROBLEM. DRIVER(S) OF THIS VEHICLE LEFT CLUELESS AND IS NOW SAFETY HAZARD OPERATING VEHICLE. *TR
NHTSA ODI #10275455
152,000 miles · Jul 5, 2005
Unknown Or Other
AIR CONDITIONER FAILED, NEEDS NEW CONDENSER TOOK IN FOR AIR CONDITIONER REPAIR, MECHANIC FOUND RUSTED STRUT TOWERS AND RUST THROUGH ON PLATE ON DRIVER'S SIDE. RECOMMENDED VEHICLE UNSAFE TO DRIVE. MECHANIC SAID EVEN IF IT COULD BE REPAIRED, HE WOULD RECOMMEND "SCRAPPING" THE CAR AS HE WOULDN'T WANT HIS FAMILY DRIVING SOMETHING…
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AIR CONDITIONER FAILED, NEEDS NEW CONDENSER TOOK IN FOR AIR CONDITIONER REPAIR, MECHANIC FOUND RUSTED STRUT TOWERS AND RUST THROUGH ON PLATE ON DRIVER'S SIDE. RECOMMENDED VEHICLE UNSAFE TO DRIVE. MECHANIC SAID EVEN IF IT COULD BE REPAIRED, HE WOULD RECOMMEND "SCRAPPING" THE CAR AS HE WOULDN'T WANT HIS FAMILY DRIVING SOMETHING LIKE THAT. VEHICLE WAS PURCHASED NEW IN 1999. IT IS A 1998 PLYMOUTH GRAND VOYAGER, ESPRESSO. IT HAS FAIRLY HIGH MILES (150,000), BUT SHOULD NOT HAVE RUSTED THROUGH IN ONLY SIX YEARS!!!!!
NHTSA ODI #10127427
Mileage unknown · Jan 15, 2004
Unknown Or Other
WATER ENTERING REAR INTERIOR THOUGH SPEAKERS AND POWER ADAPTERS
NHTSA ODI #10071283
81,000 miles · Jan 15, 2004
Engine And Engine CoolingStructureUnknown Or Other
A/C EVAPORATER NO GOOD. THEY REPLACED THEM UP TO 1997. REAR LATCH HAS BEEN REPLACED TWICE & IT DOES NOT WORK AGAIN. HOLE RUSTING FROM THE INSIDE OUT JUST BEHIND DRIVER SLIDING DOOR.
NHTSA ODI #10071260
90,000 miles · Jan 15, 2004
Unknown Or Other
THE HEADLIGHT ASSEMBLY HAS BECOME VERY CLOUDY SIGNIFICANTLY REDUCING VISIBILITY AT NIGHT THEREBY CREATING A SAFETY HAZARD. I WORK IN THE AUTOMOTIVE TEXTILE FABRIC DIVISION OF A COMPANY THAT DOES BUSINESS WITH CHRYSLER, AS WELL AS OTHER MFG. AND OUR FABRICS MUST MEET STRINGENT LIGHTFASTNESS REQUIREMENTS AS SPECIFIED BY THE OEM. (…
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THE HEADLIGHT ASSEMBLY HAS BECOME VERY CLOUDY SIGNIFICANTLY REDUCING VISIBILITY AT NIGHT THEREBY CREATING A SAFETY HAZARD. I WORK IN THE AUTOMOTIVE TEXTILE FABRIC DIVISION OF A COMPANY THAT DOES BUSINESS WITH CHRYSLER, AS WELL AS OTHER MFG. AND OUR FABRICS MUST MEET STRINGENT LIGHTFASTNESS REQUIREMENTS AS SPECIFIED BY THE OEM. (BY THE WAY THE SEATS LOOK GREAT) THE PLASTICS INDUSTRY SHOULD BE SUBJECT TO EVEN HIGHER REQUIREMENTS AS THIS POSES A SIGNIFICANT SAFETY HAZARD. I CONSIDER CHRYSLER LIABLE FOR NOT HAVING STRINGENT ENOUGH REQUIRMENTS TO PROHIBIT THIS FROM HAPPENING. JUST THINK $ 550 TO FIX THIS, REPLACE HEADLIGHT ASSEMBLY IS OBSURD WHEN THE MANUFACTURE DIDN'T DO THEIR HOMEWORK!!
NHTSA ODI #10070940
58,000 miles · Jan 15, 2004
EquipmentPower TrainSteering
IT IS JUNE OF 2003 AND THE CAR IS CURRENTLY IN THE SHOP AGAIN FOR THE TRANSMISSION PROBLEM. IT HAS HAD A POWER STEERING PUMP FAILURE, SERPENTINE BELT FAILURE TIMES 5 AND NOW A COMPUTER PROBLEM. I HAVE CONTACTED CHRYSTLER CORP AT LEAST 5 TIMES REGARDING THE PROBLEMS WITH THIS CAR. THEIR ANSWER IS WELL, IF YOU DON'T LIKE THE CARE …
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IT IS JUNE OF 2003 AND THE CAR IS CURRENTLY IN THE SHOP AGAIN FOR THE TRANSMISSION PROBLEM. IT HAS HAD A POWER STEERING PUMP FAILURE, SERPENTINE BELT FAILURE TIMES 5 AND NOW A COMPUTER PROBLEM. I HAVE CONTACTED CHRYSTLER CORP AT LEAST 5 TIMES REGARDING THE PROBLEMS WITH THIS CAR. THEIR ANSWER IS WELL, IF YOU DON'T LIKE THE CARE TRADE IT IN.
NHTSA ODI #10070075
46,224 miles · Mar 17, 2003
Power TrainUnknown Or Other
CONSUMER HEARD A LOUD NOISE FROM THE VEHICLE, WHEN THE CONSUMER PULLED OVER, A PINK SUBSTANCE HAD LEAKED FROM THE VEHICLE. *JB ON EACH OCCASION , THE TRANSMISSION HAD GONE OUT, AND A LOUD NOISE WAS HEARD. THE TRANSMISSION DIFFERENTIAL FAILED. THE KEEPLER PIN WAS FOUND NOT PROPERLY HARDENED. SCC
NHTSA ODI #10011909
90,000 miles · Feb 20, 2003
Unknown Or OtherInjury
I WAS CHANGING MY FRONT DRIVER'S SIDE TIRE IN MY DRIVEWAY USING THE JACK SUPPLIED WITH MY 1998 PLYMOUTH VOYAGER. I HAD JUST REMOVED THE TIRE WHEN THE "JACK SCREW" SNAPPED IN HALF. THE VAN FELL TOWARDS ME, HITTING ME AND KNOCKING ME BACKWARDS ONTO THE PAVEMENT. THE FORCE OF THE IMPACT CAUSED ME TO BREAK A MOLAR IN HALF REQUIRI…
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I WAS CHANGING MY FRONT DRIVER'S SIDE TIRE IN MY DRIVEWAY USING THE JACK SUPPLIED WITH MY 1998 PLYMOUTH VOYAGER. I HAD JUST REMOVED THE TIRE WHEN THE "JACK SCREW" SNAPPED IN HALF. THE VAN FELL TOWARDS ME, HITTING ME AND KNOCKING ME BACKWARDS ONTO THE PAVEMENT. THE FORCE OF THE IMPACT CAUSED ME TO BREAK A MOLAR IN HALF REQUIRING A CAP TO REPAIR IT. SINCE THEN I HAVE ALSO EXPERIENCED OCCASIONAL BLURRED VISION. I CONTACTED DAIMLER CHRYSLER CORP. VIA THEIR INTERNET SITE ON 02/10/03. I DID NOT EVER SPEAK TO A CSR UNTIL 02/18/03. I WAS TOLD THAT CHRYSLER HAD REVIEWED MY COMPLAINT AND DETERMINED THAT THE INJURIES WERE NOT A DIRECT RESULT OF THE DEFECTIVE JACK AND REFUSED TO ASSIST ME WITH MY DENTAL BILLS. FURTHER MORE THEY SAID MY CAR WAS OUT OF WARRANTY, SO THEY COULD NOT EVEN REPLACE MY JACK. I AM AN ENGINEER BY PROFESSION AND THOUGHT THEY MIGHT WANT TO ANALYZE THE FAILURE, BUT I WAS TOLD THAT SINCE THEY HAVE NEVER HEARD OF THIS HAPPENING BEFORE, THEY DID NOT FEEL THAT IT WAS A MAJOR ISSUE. I WAS LUCKY THAT MY INJURIES ONLY INVOLVED A TOOTH AND BLURRED VISION. THE NEXT TIME SOMEBODY MIGHT BE CRUSHED.
NHTSA ODI #10007859
Mileage unknown · Dec 14, 2002
SteeringUnknown Or Other
TENSIONER FREEZES UP AND HAS TO BE REPLACED. THIS HAS HAPPENED TWICE IN ONE YEAR. EACH OF THE TWO DIFFERENT DEALERS CHARGED ME DIFFERENT AMOUNTS,ONE CHARGED 106.00 AND THE OTHER CHARGED 275.00. I HAVE BEEN TOLD THIS CAN BE VERY DANGEROUS BY THE DEALER AND NEEDS TO BE FIXED. I WONDER WHY THEN IF IT IS SO DANGEROUS AND SO MANY PEO…
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TENSIONER FREEZES UP AND HAS TO BE REPLACED. THIS HAS HAPPENED TWICE IN ONE YEAR. EACH OF THE TWO DIFFERENT DEALERS CHARGED ME DIFFERENT AMOUNTS,ONE CHARGED 106.00 AND THE OTHER CHARGED 275.00. I HAVE BEEN TOLD THIS CAN BE VERY DANGEROUS BY THE DEALER AND NEEDS TO BE FIXED. I WONDER WHY THEN IF IT IS SO DANGEROUS AND SO MANY PEOPLE ARE HAVING THE SAME PROBLEM IT HAS NOT BEEN RECALLED.
NHTSA ODI #10000051
Mileage unknown · Dec 10, 2002
Unknown Or OtherCrash
CONSUMER STATES VEHICLE WAS IN ACCIDENT VEHICLE WAS TOTAL, THE SEATBELTS DIDN'T LOCK AND AIRBAGS DIDN'T DEPLOY. THE LISTED ITEMS WERE ON RECALL BUT THE CONSUMER WAS NOT NOTIFIED UNTIL A MONTH AFTER ACCIDENT BUT NOW VEHICLE HAS BEEN DESTROYED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
NHTSA ODI #8024131
Official recalls
5Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 15, 1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
PE02004 · Rear Seat Belt Malfunction
Opened Jan 16, 2002 · Closed Mar 11, 2002
Status: closed (inferred from source dates) · Seat Belts:rear/other
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIVE DATES OF PRODUCTION ARE JUNE 1996 THROUGH OCTOBER 31, 1999.RECALL REMEDY: DAIMLERCHRYSLER DEALERS WILL REPLACE THE MASTIC SOUND BARRIER PATCHES WITH FOAM BLOCKERS, AS WELL AS, INSPECT AND REPLACE ALL THIRD ROW REAR SEAT BELT ASSEMBLIES CONTAMINATED BY THE MASTIC PATCH.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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