NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
59 reportsClear category filter98,000 miles · Oct 28, 2004
Air BagsEquipmentCrashInjury
FIRST WHEN I BOUGHT THE VAN AND HAD TO REPLACE HAD GASKET WHICH I WAS TOLD THAT THIS IS A COMMON PROBLEM FOR THIS VAN, YET THERE IS NO RECALL. THEN ON OCTOBER 13TH 2003 I WAS IN A AUTO ACCIDENT WHEN I WAS STOPPED AT A LIGHT I WAS HIT FROM THE REAR BY A WOMEN DOING 30-35 MPH I HIT PEOPLE IN FRONT OF ME AND THE VAN WAS TOTALLED BU…
Read full complaint
FIRST WHEN I BOUGHT THE VAN AND HAD TO REPLACE HAD GASKET WHICH I WAS TOLD THAT THIS IS A COMMON PROBLEM FOR THIS VAN, YET THERE IS NO RECALL. THEN ON OCTOBER 13TH 2003 I WAS IN A AUTO ACCIDENT WHEN I WAS STOPPED AT A LIGHT I WAS HIT FROM THE REAR BY A WOMEN DOING 30-35 MPH I HIT PEOPLE IN FRONT OF ME AND THE VAN WAS TOTALLED BUT YET THE AIRBAGS DID NOT DEPLOY. I STILL HAVE THE VAN, MY WIFE AND I WERE BOTH HURT. CAN YOU TELL ME IF THERE IS A RECALL ON THE AIRBAGS NOT DEPLOYING.*AK
NHTSA ODI #10097927
69,000 miles · Oct 25, 2004
Air Bags
RECALL 04V480000 CONCERNING AIR BAG CLOCK SPRING FAILURE. AIR BAG LIGHT ILLUMINATED WHILE DRIVING. DEALER WAS NOTIFIED. DEALER INFORMED THE CONSUMER THAT VEHICLE WAS NOT COVERED UNDER A MANUFACTURER'S RECALL.*AK
NHTSA ODI #10097607
44,966 miles · Oct 25, 2004
Air Bags
CONSUMER RECEIVED RECALL 04V48000 CONCERNING CLOCK SPRING FAILURE. CONSUMER WAS DENIED SERVICE SINCE AIR BAG LIGHT WAS NOT ON. CONSUMERS' RECALL LETTER STATED UNDER 70000 MILES TO TAKE THE VEHICLE IN FOR REPAIRS. *AK
NHTSA ODI #10097573
106,000 miles · Sep 28, 2004
Air Bags
THE CLOCK SPRING FAILED. AS A RESULT THE AIR BAGS AND HORN MALFUNCTIONED. RECALL 02V293000 WAS ISSUED, HOWEVER THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK *NM
NHTSA ODI #10089684
100,000 miles · Sep 14, 2004
Air BagsElectrical SystemVehicle Speed Control
AIR BAG LIGHT ILLUMINATED WHILE DRIVING ,AND HORN/CRUISE CONTROL WERE INOPERATIVE. VEHICLE WAS TAKEN TO DEALER, WHO INFORMED CONSUMER THAT THE CLOCK SPRING NEEDED TO BE REPLACED. ALSO, THIS VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN. *AK
NHTSA ODI #10092106
115,000 miles · Jun 29, 2004
Air Bags
THE CONSUMER RECEIVED RECALL 02V293000 REGARDING THE AIR BAG CLOCK SPRING FAILURE. AFTER PUTTING THE VEHICLE ON THE DIAGNOSTIC MACHINE, A DIFFERENT CODE CAME UP THAT DIDN'T MATCH THE RECALL CODE. THE DEALER CLAIMED THAT UNLESS THE CODES MATCHED THE RECALL, THE REPAIR WORK WILL NOT BE DONE. *AK *SC *JB
NHTSA ODI #10068610
90,000 miles · Jun 24, 2004
Air BagsEngine And Engine CoolingPower Train
THE AIRBAG SENSOR LIGHT CONTINUED TO STAY ON AND HORN THE WAS INOPERATIVE. THE DEALER STATED THE AIR BAG CLOCK SPRING HAD FAILED. A RECALL WAS ISSUED, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS OUTSIDE OF THE REMEDY SCOPE. *JB THE VALVE COVER GASKET LEAKED OIL WHILE THE VEHICLE WAS STILL UNDER WARRANTY. THE VEHICLE WAS T…
Read full complaint
THE AIRBAG SENSOR LIGHT CONTINUED TO STAY ON AND HORN THE WAS INOPERATIVE. THE DEALER STATED THE AIR BAG CLOCK SPRING HAD FAILED. A RECALL WAS ISSUED, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS OUTSIDE OF THE REMEDY SCOPE. *JB THE VALVE COVER GASKET LEAKED OIL WHILE THE VEHICLE WAS STILL UNDER WARRANTY. THE VEHICLE WAS TAKEN TO THE DEALER WHO CLAIMED THEY COULDN'T FIND A LEAK. THE VEHICLE WAS TAKEN TO TWO OTHER TECHNICIANS WHO BOTH AGREED THAT THERE WAS A LEAK. THE SERPENTINE BELT CRACKED AT 90000 MILES. THE TRANSMISSION COOLER LINE CLAMPS WERE REPLACED. *NM
NHTSA ODI #10074192
97,455 miles · Jun 12, 2004
Air BagsElectrical SystemVehicle Speed Control
1998 PLYMOUTH VOYAGER HORN AND CRUISE CONTROL STOPPED WORKING AND THE AIRBAG LIGHT IS ON IT IS NOW GONNA COST ME ROUGHLY $300 TO HAVETHE CLOCK SPRING FIXED. I FEEL THAT THERE SHOULD BE A RECALL ISSUED.*AK
NHTSA ODI #10075276
94,000 miles · Jun 4, 2004
Air Bags
WHILE DRIVING, THE AIR BAG LIGHT ILLUMINATED AND THE HORN/CRUISE CONTROL INTERMITTENTLY FAILED. RECALL#02V29300. THE DEALERSHIP WOULD NOT REPAIR BECAUSE THE VIN WAS NOT INCLUDED IN THE RECALL. *JB THE CONSUMER WAS TOLD THE COLCK SPRING WAS THE PROBLEM. *SC *JB
NHTSA ODI #10073351
Mileage unknown · Jun 4, 2004
Air BagsExterior Lighting
THE HORN MALFUNCTIONED. THE CONSUMER HAD THE VEHICLE INSPECTED AFTER THE AIR BAG LIGHT FLASHED. THE CONSUMER WAS TOLD THAT THE CLOCK SPRING NEEDED TO BE REPLACED. A RECALL WAS ISSUED FOR THIS MAKE, MODEL AND YEAR BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL . *AK THE AIR BAG LIGHT REMAINED LIT AND THE TURN SIGNAL WEN…
Read full complaint
THE HORN MALFUNCTIONED. THE CONSUMER HAD THE VEHICLE INSPECTED AFTER THE AIR BAG LIGHT FLASHED. THE CONSUMER WAS TOLD THAT THE CLOCK SPRING NEEDED TO BE REPLACED. A RECALL WAS ISSUED FOR THIS MAKE, MODEL AND YEAR BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL . *AK THE AIR BAG LIGHT REMAINED LIT AND THE TURN SIGNAL WENT OUT. *SC *JB
NHTSA ODI #10068623
Official recalls
5Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 15, 1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
PE02004 · Rear Seat Belt Malfunction
Opened Jan 16, 2002 · Closed Mar 11, 2002
Status: closed (inferred from source dates) · Seat Belts:rear/other
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIVE DATES OF PRODUCTION ARE JUNE 1996 THROUGH OCTOBER 31, 1999.RECALL REMEDY: DAIMLERCHRYSLER DEALERS WILL REPLACE THE MASTIC SOUND BARRIER PATCHES WITH FOAM BLOCKERS, AS WELL AS, INSPECT AND REPLACE ALL THIRD ROW REAR SEAT BELT ASSEMBLIES CONTAMINATED BY THE MASTIC PATCH.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
Illustration