NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
520 reportsMileage unknown · Jun 3, 1998
Service Brakes, Hydraulic
BACKING OUT, PRESSING ON BRAKES & NO BRAKES. VEHICLE TOWED TO MECHANIC & THEN TO DEALERSHIP. MECHANIC NOTICED PROBLEM WITH BRAKES & WAS UNABLE TO GET BRAKE PART FROM MANUFACTURER. DEALERSHIP COULD NOT LOCATE PROBLEM. SAID PROBLEM WAS INTERMITTENT. PIOR TO THIS INCIDENT, THE BRAKE PART IN QUESTION HAD BEEN REPLACED A SSUBJEC…
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BACKING OUT, PRESSING ON BRAKES & NO BRAKES. VEHICLE TOWED TO MECHANIC & THEN TO DEALERSHIP. MECHANIC NOTICED PROBLEM WITH BRAKES & WAS UNABLE TO GET BRAKE PART FROM MANUFACTURER. DEALERSHIP COULD NOT LOCATE PROBLEM. SAID PROBLEM WAS INTERMITTENT. PIOR TO THIS INCIDENT, THE BRAKE PART IN QUESTION HAD BEEN REPLACED A SSUBJECT OF A RECALL.*AK
NHTSA ODI #823944
Mileage unknown · May 18, 1998
Power Train
WHILE DRIVING AT 60 MPH THE TRANSMISSION WENT OUT WITHOUT WARNING. IT SEEMS LIKE THE VAN WAS SHOVED INTO NEUTRAL. THE VAN WAS TOWED TO THE OWNER'S HOME. THE PROBLEM HAS NOT BEEN CORRECTED. *AK
NHTSA ODI #823388
Mileage unknown · May 8, 1998
Visibility
REAR LIFTGATE GLASS/WINDOW OVERHEATED/INOPERATIVE.
NHTSA ODI #535343
Mileage unknown · May 5, 1998
Seat Belts
SEAT BELT INTERMITTENTLY STICKS.
NHTSA ODI #535133
Mileage unknown · May 5, 1998
Service Brakes, Hydraulic
ANTI LOCK BRAKES EXPERIENCE EXTENDED STOPPING DISTANCE, CAUSING LOSS OF CONTROL.
NHTSA ODI #535111
Mileage unknown · May 4, 1998
Visibility
PE-92053; THE VEHICLE WAS PARKED FOR ABOUT 6 1/2 HOURS, WINDOWS WERE CRACKED, UPON CHECKING THE VEHICLE THE NEXT MORNING, FOUND THAT THE REAR WINDOW HAD SHATTERED FOR THE SECOND TIME IN LESS THAT SIX MONTHS. DEALER WAS CONTACTED AND STATED THAT IT WAS A COMMON OCCURRENCE BECAUSE THE WEATHER WAS COLD, AND THE VEHICLE WAS PARKED …
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PE-92053; THE VEHICLE WAS PARKED FOR ABOUT 6 1/2 HOURS, WINDOWS WERE CRACKED, UPON CHECKING THE VEHICLE THE NEXT MORNING, FOUND THAT THE REAR WINDOW HAD SHATTERED FOR THE SECOND TIME IN LESS THAT SIX MONTHS. DEALER WAS CONTACTED AND STATED THAT IT WAS A COMMON OCCURRENCE BECAUSE THE WEATHER WAS COLD, AND THE VEHICLE WAS PARKED IN A SUNNY AREA. HE ALSO STATED THAT THE SUN HEATED THE GLASS, CAUSING AN INFLOW OF THE GLASS, NO INJURIES IN EITHER CASE OF THE GLASS SHATTERING. *AK
NHTSA ODI #823021
Mileage unknown · May 1, 1998
Structure
WHILE PUTTING A STROLLER INTO THE VAN, THE BOLT THAT HOLDS THE RIGHT REAR STRUT TO THE VEHICLE BROKE, CAUSING THE HATCHBACK TO DROP DOWN SUDDENLY. THE PROBLEM HAS BEEN CORRECTED. *AK
NHTSA ODI #823000
Mileage unknown · Mar 24, 1998
Engine And Engine Cooling
SERPENTINE BELT TENSIONER BROKE OFF SUDDENLY AND WITHOUT WARNING. *AK
NHTSA ODI #533283
Mileage unknown · Mar 16, 1998
Seat BeltsInjury
DURING COLLISION SEAT BELT FAILED CAUSING INJURIES.
NHTSA ODI #532657
Mileage unknown · Feb 26, 1998
Seat Belts
SEAT BELT ON THE REAR CENTER SEAT OF VAN DOES NOT HOLD CHILD SAFETY SEAT STABLE.
NHTSA ODI #531392
NHTSA investigations
14RQ99004 · Rear Liftgate Support
Opened Apr 19, 1999 · No close date supplied
Status: open (inferred from source dates) · Structure:body:hatchback/liftgate:support Device/strut
ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY RECALL 97V-079.ODI HAD INVESTIGATION THE REAR LIFTGATE SUPPORT PROBLEM FOR 1991-1993 CHRYSLER MINIVANS IN PE 96-035 AND EA96-027.AT THE TIME OF CLOSING EA96-027 ON MAY 16, 1997, A SAFETY RELATED DEFECT TREND HAD NOT BEEN IDENTIFIED ON THE 1991 AND 1993 MODELS.SINCE THE CLOSING OF EA96-027, ODI HAS RECEIVED 34 COMPLAINTS OF REAR LIFTGATE SUPPORT ATTACHING BOLT FAILURES, INCLUDING TEN INJURIES, ON THE SUBJECET VEHICLES.IT IS RECOMMENDED THAT A RECALL QUERY BE OPENED TO DETERMINE THE SCOPE OF LIFTGATE SUPPORT FAILURES ON THE SUBJECT VEHICLES.CLOSING NOTE: ON JULY 19, 1999, DAMILERCHRYSLER AGREED TO RECALL 1991, 1993, AND 1994 MODEL YEAR VEHICLES TO REMEDY REAR LIFTGATE SUPPORTS; SAFETY RECALL 99V-213.IT IS RECOMMENDED THAT RQ99-004 BE CLOSED.
Additional source detail variants (2)
Structure:body:hatchback/liftgate:support Device/strut
ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY RECALL 97V-079.ODI HAD INVESTIGATION THE REAR LIFTGATE SUPPORT PROBLEM FOR 1991-1993 CHRYSLER MINIVANS IN PE 96-035 AND EA96-027.AT THE TIME OF CLOSING EA96-027 ON MAY 16, 1997, A SAFETY RELATED DEFECT TREND HAD NOT BEEN IDENTIFIED ON THE 1991 AND 1993 MODELS.SINCE THE CLOSING OF EA96-027, ODI HAS RECEIVED 34 COMPLAINTS OF REAR LIFTGATE SUPPORT ATTACHING BOLT FAILURES, INCLUDING TEN INJURIES, ON THE SUBJECET VEHICLES.IT IS RECOMMENDED THAT A RECALL QUERY BE OPENED TO DETERMINE THE SCOPE OF LIFTGATE SUPPORT FAILURES ON THE SUBJECT VEHICLES.CLOSING NOTE: ON JULY 19, 1999, DAMILERCHRYSLER AGREED TO RECALL 1991, 1993, AND 1994 MODEL YEAR VEHICLES TO REMEDY REAR LIFTGATE SUPPORTS; SAFETY RECALL 99V-213.IT IS RECOMMENDED THAT RQ99-004 BE CLOSED.
Structure:body:hatchback/liftgate:support Device/strut
ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY RECALL 97V-079.ODI HAD INVESTIGATION THE REAR LIFTGATE SUPPORT PROBLEM FOR 1991-1993 CHRYSLER MINIVANS IN PE 96-035 AND EA96-027.AT THE TIME OF CLOSING EA96-027 ON MAY 16, 1997, A SAFETY RELATED DEFECT TREND HAD NOT BEEN IDENTIFIED ON THE 1991 AND 1993 MODELS.SINCE THE CLOSING OF EA96-027, ODI HAS RECEIVED 34 COMPLAINTS OF REAR LIFTGATE SUPPORT ATTACHING BOLT FAILURES, INCLUDING TEN INJURIES, ON THE SUBJECET VEHICLES.IT IS RECOMMENDED THAT A RECALL QUERY BE OPENED TO DETERMINE THE SCOPE OF LIFTGATE SUPPORT FAILURES ON THE SUBJECT VEHICLES.CLOSING NOTE: ON JULY 19, 1999, DAMILERCHRYSLER AGREED TO RECALL 1991, 1993, AND 1994 MODEL YEAR VEHICLES TO REMEDY REAR LIFTGATE SUPPORTS; SAFETY RECALL 99V-213.IT IS RECOMMENDED THAT RQ99-004 BE CLOSED.
EA96027 · Alleged Rear Liftgate Support Failure
Opened Oct 31, 1996 · Closed May 16, 1997
Status: closed (inferred from source dates) · Structure
THE RETAINER BOLT OF THE REAR LIFTGATE SUPPORT CYLINDERS MAY SHEAR RESULTING IN SUDDEN COLLAPSE OF THE REAR HATCH DOOR.
EA96016 · Inconsistent Safety Belt Buckle
Opened Jun 28, 1996 · Closed Dec 17, 1997
Status: closed (inferred from source dates) · Seat Belts
safety belt buckle hosing slips down, pinching the red release button.owners report having trouble opening and closing them many allege belt unlatches while driving because of the release buttom
PE96035 · Alleged Rear Liftgate Support Failure
Opened May 6, 1996 · Closed Oct 31, 1996
Status: closed (inferred from source dates) · Structure
THE RETAINER BOLT OF THE REAR LIFT GATE SUPPORT CYLINDERS MAY SHEER RESULTING IN THE SUDDEN COLLAPSE OF THE REAR HATCH DOOR.
PE96008 · Safety Blt Latch Operation
Opened Jan 25, 1996 · Closed Jun 28, 1996
Status: closed (inferred from source dates) · Seat Belts
There is no summary currently available
EA95029 · Steering Wheel Separation
Opened Sep 26, 1995 · Closed Nov 13, 1996
Status: closed (inferred from source dates) · Steering
AFTER AN EXTENSIVE INVESTIGATION AND ANALYSIS, CHRYSLER HAS IDENTIFIED THE DEFECT AS A FATIGUE FAILURE, ORIGINATION IN THE HEAT AFFECTED REGION OF THE PROJECTION WELDS OF THE STEERING WHEEL HUB TO STEERING WHEEL ARMATURE ATTACHMENT.THE HUB IS THE PORTION OF THE STEERING WHEEL ASSEMBLY THAT CONNECTS IT TO THE STEERING COLUMN SHAFT AND IS ATTACHED TO THE UNDERSIDE OF THE STEERING WHEEL ASSEMBLY BY 4 WELDS.IF CRACKS DEVELOP IN THE HEAT AFFECTED REGION OF THE WELDS AND PROPAGATE THROUGH THE STEERING WHEEL ARMATURE TO EACH OF THE WELDS, THE STEERING WHEEL CAN SEPARATE FROM THE HUB.THIS IS A SLOW PROGRESSIVE FAILURE WHICH NORMALLY OCCURS AT HIGH MILEAGE.IN SOME CASES COMPLAINANTS HAVE REPORTED A LOOSENESS OR WOBBLING OF THE STEERING WHEEL PRIOR TO SEPARATION.TO REMEDY THIS DEFECT, CHRYSLER WILL INSPECT THE STEERING WHEELS OF THE AFFECTED VEHICLES FOR CRACKS IN THE HUB AREA.IF ANY CRACKS ARE FOUND, THE STEERING WHEEL WILL BE REPLACED.ALL OTHER VEHICLES WILL HAVE REINFORCING PLATES INSTALLED WHICH WOULD PREVENT A STEERING WHEEL SEPARATION SHOULD CRACKING OCCUR.
EA94028 · Abs Braking System Fails
Opened Jul 29, 1994 · Closed Jun 24, 1996
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
PE94024 · Abs Braking System Fails
Opened Mar 7, 1994 · Closed Jul 29, 1994
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
EA94005 · Liftgate Latches
Opened Jan 31, 1994 · Closed Oct 25, 1995
Status: closed (inferred from source dates) · Structure
LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIVANS TOOK THE FORM OF STATIC AND DYNAMIC CRASH TESTING, ENGINEERING EVALUATIONS, COMPLAINT AND FIELD ANALYSES, AND REAL WORLD DATA ANALYSES.A TECHNICAL REPORT DISCUSSING THESE ANALYSES CAN BE FOUND IN THE ENGINEERING ANALYSIS TECHNICAL REPORT IN THE PUBLIC VIEWING FILE.CHRYSLER HAS ADVISED NHTSA THAT IT WILL CONDUCT A CAMPAIGN TO REPLACE THE LATCHES ON ALL THE SUBJECT VEHICLES.THE CHRYSLER CAMPAIGN WILL CONSIST OF NOTIFICATION LETTERS TO ALL OWNERS; FREE REPLACEMENT OF ALL LATCHES WITH STRONGER, SAFER LATCHES REGARDLESS OF THE AGE OF THE MINIVANS; NATIONAL ADVERTISING TO PROMOTE CUSTOMER AWARENESS OF THE CAMPAIGN; QUARTERLY REPORTS REGARDING CAMPAIGN COMPLETION RATES; AS WELL AS ADDITIONAL MEASURES TO ENSURE A HIGH COMPLETION RATE, ABOVE AND BEYOND THE ACTIONS THAT NORMALLY WOULD BE TAKEN IN A FORMAL SAFETY RECALL.THESE INCLUDE FOLLOW UP WRITTEN AND TELEPHONIC NOTIFICATIONS TO OWNERS WHO DO NOT BRING THEIR VEHICLES IN FOR CORRECTIVE ACTION.NHTSA FIRMLY BELIEVES THAT THE CRASH PERFORMANCE OF THE LATCHES ON THESE MINIVANS RAISES SERIOUS SAFETY CONCERNS, AND THAT THE CAMPAIGN ADDRESSES THESE CONCERNS.THE CHRYSLER CORRECTIVE ACTION WILL INCREASE THE STRENGTH OF THE LIFTGATE LATCHES AND DECREASE THE POTENTIAL FOR INERTIAL UNLATCHING, THEREBY REDUCING THE RISK OF CRASH-RELATED OPENINGS OF THE LIFTGATE AND POSSIBLE OCCUPANT EJECTION THROUGH THE LIFTGATE OPENING.OWNERS OF CHRYSLER MINIVANS WILL GET A STRONGER, SAFER LATCH FREE OF CHARGE AT THE EARLIEST POSSIBLE TIME, WITHOUT THE NEED FOR FURTHER TECHNICAL INVESTIGATION AND COMPLEX AND TIME-CONSUMING LITIGATION WITH AN UNCERTAIN OUTCOME.BASED ON THE ABOVE, ODI IS CLOSING THIS INVESTIGATION.
PE93056 · Melted Throttle Cables
Opened Jun 9, 1993 · Closed Sep 14, 1993
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
PE92053 · Window Shattering
Opened Jun 8, 1992 · Closed Oct 9, 1992
Status: closed (inferred from source dates) · Visibility
There is no summary currently available
PE92028 · Safety Blt Anchorage Brks
Opened Mar 11, 1992 · Closed Jul 20, 1992
Status: closed (inferred from source dates) · Seat Belts:front:anchorage
There is no summary currently available
PE91094 · Braking Performance Loss
Opened Jul 5, 1991 · Closed Nov 26, 1991
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
ABS SYSTEM LEAKS ARE ALLEGED BY CONSUMERS WHICH RESULT IN COMPLETE BRAKEFAILURE. SEVERRE LEAKING OCCURS WHILE THE VEHICLE SITS FOR SEVERAL HOURSRESULTING IN COMPLETE LOSS OF FLUID. LEAKS ARE APPEARING IN BOTH THE HIGHAND LOW PRESSURE LINES POSSIBLY DUE TO A FAULTY SEAL OR COUPLING. ONECOMPLAINT ALLEGES FLUID BEING FORCED OUT OF BRAKE RESERVOIR WHEN ENGINE ISSTARTED, POSSIBLE POINTING TO A FAULTY CHECK VALVE IN THE ACCUMULATOR.
Additional source detail variants (2)
Service Brakes, Hydraulic
ABS SYSTEM LEAKS ARE ALLEGED BY CONSUMERS WHICH RESULT IN COMPLETE BRAKEFAILURE. SEVERRE LEAKING OCCURS WHILE THE VEHICLE SITS FOR SEVERAL HOURSRESULTING IN COMPLETE LOSS OF FLUID. LEAKS ARE APPEARING IN BOTH THE HIGHAND LOW PRESSURE LINES POSSIBLY DUE TO A FAULTY SEAL OR COUPLING. ONECOMPLAINT ALLEGES FLUID BEING FORCED OUT OF BRAKE RESERVOIR WHEN ENGINE ISSTARTED, POSSIBLE POINTING TO A FAULTY CHECK VALVE IN THE ACCUMULATOR.
Service Brakes, Hydraulic
ABS SYSTEM LEAKS ARE ALLEGED BY CONSUMERS WHICH RESULT IN COMPLETE BRAKEFAILURE. SEVERRE LEAKING OCCURS WHILE THE VEHICLE SITS FOR SEVERAL HOURSRESULTING IN COMPLETE LOSS OF FLUID. LEAKS ARE APPEARING IN BOTH THE HIGHAND LOW PRESSURE LINES POSSIBLY DUE TO A FAULTY SEAL OR COUPLING. ONECOMPLAINT ALLEGES FLUID BEING FORCED OUT OF BRAKE RESERVOIR WHEN ENGINE ISSTARTED, POSSIBLE POINTING TO A FAULTY CHECK VALVE IN THE ACCUMULATOR.
PE91093 · Abs Control Failure
Opened Jun 28, 1991 · Closed Oct 23, 1991
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
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