1999 PLYMOUTH GRAND VOYAGER. VIN [XXX]. THE SUBJECT VEHICLE HAS HAD A FAILURE OF THE CLOCK SPRING MECHANISM (ACCORDING TO THE DEALER). THIS HAS RESULTED IN THE FAILURE OF THE AIR BAG DEPLOYMENT (ALONG WITH CRUISE CONTROL AND HORN). CHRYSLER HAS ADMITTED THIS PROBLEM EXISTS (VIA RECALL) WITH 1996-1998 VEHICLES BUT WILL NOT FI…
Read full complaint
1999 PLYMOUTH GRAND VOYAGER. VIN [XXX]. THE SUBJECT VEHICLE HAS HAD A FAILURE OF THE CLOCK SPRING MECHANISM (ACCORDING TO THE DEALER). THIS HAS RESULTED IN THE FAILURE OF THE AIR BAG DEPLOYMENT (ALONG WITH CRUISE CONTROL AND HORN). CHRYSLER HAS ADMITTED THIS PROBLEM EXISTS (VIA RECALL) WITH 1996-1998 VEHICLES BUT WILL NOT FIX 1999 VEHICLES. YOUR WEB SITE EXHIBITS NUMEROUS INSTANCE OF THIS FAILURE ON 1999 VEHICLES. HOW DO I GO ABOUT GETTING A KNOWN PROBLEM WITH THIS FAILURE TO BE ACKNOWLEDGED AND FIXED BY CHRYSLER? I CONSIDER THIS A SERIOUS SAFETY ISSUE THAT SHOULD BE TAKEN CARE OF BY CHRYSLER REGARDLESS OF AUTO MILEAGE.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10050915
72,005 miles · Nov 17, 2003
Air BagsElectrical SystemVehicle Speed Control
1999 PLYMOUTH GRAND VOYAGER SE - AIRBAG LIGHT CAME ON AT 72000 MILES. I FOUND THAT DAIMLER-CHRYSLER HAD A SAFETY RECALL ON 1996-1998 PLYMOUTH VANS BECAUSE THE CLOCKSPRING WAS NOT INSTALLED PROPERLY IN THE STEERING COLUMN. CAUSING THE AIRBAG TO BECOME INOPERABLE, THE HORN AND CRUISE CONTROL TO ALSO STOP WORKING. I FOUND ON A PLY…
Read full complaint
1999 PLYMOUTH GRAND VOYAGER SE - AIRBAG LIGHT CAME ON AT 72000 MILES. I FOUND THAT DAIMLER-CHRYSLER HAD A SAFETY RECALL ON 1996-1998 PLYMOUTH VANS BECAUSE THE CLOCKSPRING WAS NOT INSTALLED PROPERLY IN THE STEERING COLUMN. CAUSING THE AIRBAG TO BECOME INOPERABLE, THE HORN AND CRUISE CONTROL TO ALSO STOP WORKING. I FOUND ON A PLYMOUTH FORUM THAT MANY OTHER 1999 VAN OWNERS HAVE HAD THE SAME PROBLEMS. WHEN I CALLED CHRYSLER, THEY SAID THE RECALL DID NOT COVER THE 1999 VAN AND THAT THEY WOULD NOT EXTEND THE SAFETY RECALL. *LA
NHTSA ODI #10047049
Mileage unknown · Aug 19, 2002
Air BagsElectrical SystemVehicle Speed Control
THIS IS MY THIRD ATTEMPT AT GETTING THIS MATTER REPORTED! I HAVE CALLED TWICE BEFORE (AROUND 7/17 AND AGAIN AROUND 8/7) BUT HAVE YET TO RECEIVE THE FORM(S) I NEED TO SIGN! ACCORDING TO YOUR SITE MY REPORT "IS THE FIRST STEP" IN GETTING THIS VERY DEFINITE SAFETY RELATED DEFECT FIXED. I HAVE NO AIR BAGS THAT WORK, AS FAR AS I K…
Read full complaint
THIS IS MY THIRD ATTEMPT AT GETTING THIS MATTER REPORTED! I HAVE CALLED TWICE BEFORE (AROUND 7/17 AND AGAIN AROUND 8/7) BUT HAVE YET TO RECEIVE THE FORM(S) I NEED TO SIGN! ACCORDING TO YOUR SITE MY REPORT "IS THE FIRST STEP" IN GETTING THIS VERY DEFINITE SAFETY RELATED DEFECT FIXED. I HAVE NO AIR BAGS THAT WORK, AS FAR AS I KNOW, NO HORN (DEFINITELY), AND NO CRUISE CONTROL. I KNOW IT IS PROBABLY THE CLOCKSPRING, BUT CANNOT AFFORD TO HAVE IT FIXED!*AK
NHTSA ODI #765841
Mileage unknown · Jul 17, 2002
Vehicle Speed Control
CUNSUMER STATES, WHEN ENGAGING CRUISE CONTROL, THE VEHICLE WILL START TO MAKE A GRINDING SOUND. DEALER NOTIFIED. *AK- CUNSUMER ALSO STATED, GOING TO THE DEALER ON 7-30-02, THEY SAID THAT DUE TO OTHER CURRENT PROBLEMS, AS IT NEVER HAD DONE THIS BEFORE THEIR REPAIR." *SCC
NHTSA ODI #8014113
Mileage unknown · Apr 16, 2001
Power TrainVehicle Speed Control
ON TWO(2) OCCASSIONS THE SPEED SENSOR ON THIS VEHICLE HAS GONE OUT. ON BOTH INCIDENTS THE VEHICLES GOES INTO A PROTECTIVE LIMP MODE WHICH DOES NOT ALLOW THE VEHICLE TO GO OVER 30MPH. *AK.
NHTSA ODI #744114
Mileage unknown · Dec 18, 1999
Power TrainVehicle Speed Control
HAVE SPENT FOUR MONTHS GOING THROUGH REPAIRS ETC FOR PROBLEM THEY ADMIT EXISTS, AND THEY CAN'T FIX. WE WERE OFFERED A NEW VAN 8/12/99, CORPORATE TOLD THEM TO REPLACE VAN SAME DAY, AND THEY WON'T! WE WENT TTHROUGH CO'S A G AND THE MTR VEHLCE LIC BOARD, WHO TOLD US TO START CIVIL ACTION, AS DID THEIR OWN ARBITRATION CASE ADMINS…
Read full complaint
HAVE SPENT FOUR MONTHS GOING THROUGH REPAIRS ETC FOR PROBLEM THEY ADMIT EXISTS, AND THEY CAN'T FIX. WE WERE OFFERED A NEW VAN 8/12/99, CORPORATE TOLD THEM TO REPLACE VAN SAME DAY, AND THEY WON'T! WE WENT TTHROUGH CO'S A G AND THE MTR VEHLCE LIC BOARD, WHO TOLD US TO START CIVIL ACTION, AS DID THEIR OWN ARBITRATION CASE ADMINSTR. SINCE IT A NONREPAIRABLE ISSUE WHY CAN'T THEY BE FORCED TO TELL CONSUMERS? *AK
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT FOR FLEET SALES ONLY. THE HEADLAMP MODULE DOES NOT IDENTIFY THE PARK LAMP AS "DRL" AS REQUIREMENT OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: THESE VEHICLES DO NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 108.
Remedy: ALL FLEET OWNERS/OPERATORS WILL BE MAILED NON-REMOVABLE DECALS WITH THE REQUIRED "DRL" LETTERS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
1999 Plymouth Grand Voyager Problems, Complaints & Recalls | Skip That Year
Illustration