1999 Plymouth Grand Voyager

PLEASE NOTE AN ERROR ON MY PART ENTERING DATA INTO ODI #10073098: IN THE DESCRIPTION, REPLACE "/PWR. STEERING FAILURE" WITH "CRUISE CONTROL FAILURE". I INCORRECTLY TYPED 'PWR. STEERING' IN PROBABLY BECAUSE I WAS SO ENRAGED THAT I HAD TO PAY THE DEALER ONE DAY'S PAY TO FIX THEIR (CHRISTLER'S) PROBLEM THAT IS AN OBVIOUS DEFECT AND SHOULD NOT BE MY RESPONSIBILITY. IS THE $240.00 I PAID TO THEM THE PENALTY THE AVERAGE CONSUMER MUST PAY TO ACCOUNT FOR THEIR ENGINEERING DEFECTS AND IGNORANCE? OR IS THE REAL PENALTY THE POTENTIAL LOSS OF MY OR ONE OF MY FAMILY MEMBER'S LIVES FOR DRIVING DEFECTIVE JUNK? . *AK

(1) NORMAL OPERATION OF VEHICLE LED TO FAILURE(S) [ I COUNT EACH TIME THE AIRBAG LIGHT COMES ON WHEN IT IS NOT SUPPOSED TO AS A SEPARATE FAILURE-MY COUNT IS APPROXIMATE]. (2) THE CLOCK SPRING ASSEMBLY IN MY MINIVAN OPERATES INTERMITTENTLY AND THUS MY AIRBAG (SO I'M TOLD) AND HORN ALSO OPERATE INTERMITTENTLY. I'VE HAD SOME CLOSE CALLS BECASE THE HORN DOES NOT WORK; THANKFULLY I'VE NOT NEEDED THE AIRBAG TO DEPLOY. (3) I LEARNED TODAY, TO THE COST OF A DIAGNOSTIC CHARGE, THAT THE DEALER AND MANUFACTURER ARE UNWILLING TO REPAIR UNDER RECALL B24 AS MY CHRYSLER VOYAGER IS A 1999 MODEL. *AK

AIRBAG LIGHT CONSTANT ILLUMINATION, ALONG WITH HORN/PWR. STEERING FAILURE. THIS IS THE SAME DEFECT THAT WAS RECALLED IN EARLIER YEAR MODELS (PLYMOUTH GRAND VOYAGER) THROUGH 1998, HOWEVER MINE IS A 1999 AND ALTHOUGH EXHIBETS SAME FAILURE/DEFECT, IS NOT COVERED. THIS IS REPORTED TO BE A DEFECT RELATED TO AN "OPEN CIRCUIT" CLOCKSPRING. SEE ALSO NHTSA ACTION # RQ04001, ODI INVESTIGATION EA01-007, SAFETY RECALL # 02V-293, TECHNICAL SERVICE BULLETIN # 0801102, AND TECHNICAL SVCE. BULLETIN #0801001, THERE HAS NOT YET BEEN AN ACCIDENT OR INCIDENT, HOWEVER IT IS UNACCEPTABLE THAT SUCH A DEFECT EXISTS AND THAT THE MANUFACTURER IS AWARE OF IT, HOWEVER WILL NOT DO ANYTHING ABOUT IT. THIS IS CLEARLY A MAJOR SAFETY DEFECT AND IS NOT THE FAULT OF THE OPERATOR, NOR IS IT A MAINTENANCE ISSUE.

MY WIFE AND I OWN A 1999 PLYMOUTH VOYAGER MINIVAN. WE HAVE HAD SEVERAL FAILURES THAT CAUSE US CONCERN ABOUT THE MANUFACTURER'S QUALITY CONTROL DURING PRODUCTION OF THIS VEHICLE. MOST RECENTLY, THE AIRBAG WARNING LIGHT BEGAN TO COME ON FOR NO APPARENT REASON WHILE WE WERE DRIVING NORMALLY. MOST OF THE TIME, IT WOULD GO BACK OFF, BUT SOMETIMES IT WOULD STAY ON UNTIL THE VEHICLE IGNITION WAS TURNED OFF. ON APRIL 27, 2004, WE HAD TO HAVE THE "CLOCKSPRING" REPLACED ON THIS VEHICLE TO CORRECT THIS PROBLEM. THE COST OF THIS REPAIR WAS $180.96. THE PERSON IN THE SERVICE DEPARTMENT IN THE CHRYSLER DEALERSHIP THAT PERFORMED THE REPAIR TOLD ME THAT THIS PART HAS FAILED ON MANY OF THESE TYPE MINIVANS. GIVEN THE LARGE NUMBER OF FAILURES OF THIS PART, IT IS MY OPINION THAT IT SHOULD HAVE BEEN REPLACED UNDER AN EXTENDED WARRANTY BY THE MANUFACTURER.

HORN STARTED BEEPING BY ITSELF, THEN STAYED ON CONTINUOUSLY. DEALER SAID IT WAS A DEFECTIVE AIRBAG ASSEMBLY. I CALLED CHRYSLER TO COMPLAIN AND THEY AGREED TO PAY ALL BUT $150 OF THE $607 BILL. I DON'T KNOW IF THIS IS PART OF THE CLOCKSPRING ASSEMBLY PROBLEMS OR NOT. WE HAVE NOT NOTICED ANY PROBLEM WITH THE AIRBAG LIGHT OR CRUISE CONTROL. *AK

I RECENTLY PURCHASED A 1999 PLYMOUTH GRAND VOYAGER. IMMEDIATELY I NOTICED THE AIRBAG WARNING LIGHT GOING ON AND OFF WHILE DRIVING, AND AFTER SEARCHING YOUR SITE, I'VE DISCOVERED THAT QUITE A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM. AS THIS ISSUE IS STILL NOT A MANUFACTURER RECALL YET FOR THIS YEAR MODEL, HOW DO I REMEDY THIS PROBLEM? *JB