IN 2005 WHILE ENTERING ONTO THE HIGHWAY GOING HOME FROM SOME PERSONAL APPOINTMENTS A SMALL CAR HIT OUR FULL SIZE VAN FROM BEHIND AND CAUSED US TO FLIP OVER AND ROLL OVER 8 TIMES AND SLIDE AT LEAST 2 CITY BLOCKS BEFORE IT STOPPED. WE WERE NOT EVEN DOING THE SPEED LIMIT WHEN WE WERE HIT. THE FRONT WINDOW SHATTERED AND GLASS WAS I…
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IN 2005 WHILE ENTERING ONTO THE HIGHWAY GOING HOME FROM SOME PERSONAL APPOINTMENTS A SMALL CAR HIT OUR FULL SIZE VAN FROM BEHIND AND CAUSED US TO FLIP OVER AND ROLL OVER 8 TIMES AND SLIDE AT LEAST 2 CITY BLOCKS BEFORE IT STOPPED. WE WERE NOT EVEN DOING THE SPEED LIMIT WHEN WE WERE HIT. THE FRONT WINDOW SHATTERED AND GLASS WAS IN OUR EYES BUT OUR AIRBAGS DID NOT DEPLOY. WE WERE STUCK UPSIDE DOWN MY SEAT BELT WAS STUCK AND MY HUSBAND HAD TO PULL ME OUT OF THE DRIVER SIDE WINDOW. I HAD TO TREAT FOR TMJ PROBLEMS, STRESS AND TRAUMA IN MY NECK AND BACK FOR A FEW YEARS AND I STILL HAVE SOME ISSUES. DO WE HAVE A CLAIM AGAINST THE MANUFACTURER?
NHTSA ODI #11112744
95,000 miles · Sep 24, 2016
Air BagsUnknown Or Other
I GOT IN THE VAN IN MY DRIVEWAY AND TURNED THE IGNITION SWITCH ON THEN I NOTICED THAT THE AIR BAG LIGHT WAS ON. SO I TURNED THE IGNITION SWITCH OFF WAITED A MINUTE THEN TURNED IT BACK ON AND THE LIGHT WAS STILL ON. I THOUGHT IT WAS A FUSE SO I PROCEEDED TO MY DESTINATION. AS I ARRIVED AT MY MOM'S HOUSE I TRIED TO BLOW THE HORN, …
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I GOT IN THE VAN IN MY DRIVEWAY AND TURNED THE IGNITION SWITCH ON THEN I NOTICED THAT THE AIR BAG LIGHT WAS ON. SO I TURNED THE IGNITION SWITCH OFF WAITED A MINUTE THEN TURNED IT BACK ON AND THE LIGHT WAS STILL ON. I THOUGHT IT WAS A FUSE SO I PROCEEDED TO MY DESTINATION. AS I ARRIVED AT MY MOM'S HOUSE I TRIED TO BLOW THE HORN, THEN I FOUND OUT THAT MY HORN DID NOT WORK. SO I TURNED THE VAN OFF AND I CALLED A FRIEND WHO IS A MECHANIC AND HE ASKED ME IF THE AIR BAG LIGHT STAYED ON EVEN AFTER I TURNED THE VAN ON AND OFF I SAID YES THEN I EXPLAINED EVERYTHING TO HIM. HE TOLD ME THAT I NEEDED TO TRY MY CRUISE CONTROL. AND IF IT DID NOT WORK THEN MY CLOCKSPRING IS GONE. WELL CRUISE CONTROL DID NOT WORK. AND THE AIRBAG LIGHT IS STILL ON.
NHTSA ODI #10909497
89,946 miles · Nov 30, 2007
Air Bags
TL*THE CONTACT OWNS A 1997 PLYMOUTH GRAND VOYAGER. WHILE DRIVING 10-15 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT IMPACT. THE VEHICLE WAS ABLE TO BE DRIVEN. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE VEHICLE WAS EXAMINED BY THE MANUFACTURER AND THEY FILED A REPORT. THE CURRENT MILEAGE WAS 89,948 AND…
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TL*THE CONTACT OWNS A 1997 PLYMOUTH GRAND VOYAGER. WHILE DRIVING 10-15 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT IMPACT. THE VEHICLE WAS ABLE TO BE DRIVEN. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE VEHICLE WAS EXAMINED BY THE MANUFACTURER AND THEY FILED A REPORT. THE CURRENT MILEAGE WAS 89,948 AND FAILURE MILEAGE WAS 89,946.
NHTSA ODI #10210393
90,494 miles · Sep 21, 2004
Air BagsStructureCrash
DRIVERS AIRBAG DID NOT DEPLOY. *TS THE VEHICLE WAS HIT IN THE LEFT PASSENGER SLIDE DOOR. THE PASSENGER BY THE LEFT SLIDING DOOR WAS KILLED. THE ACCIDENT OCCURRED ON 10/15/04. *SC
NHTSA ODI #10094360
Mileage unknown · Mar 11, 2004
Air BagsElectrical SystemVehicle Speed Control
AIRBAG LIGHT STAYS ON WHILE DRIVING MOST OF THE TIME. HORN AND CRUISE CONTROL HAS STOPPED WORKING COMPLETELY.*AK
NHTSA ODI #10061913
75,000 miles · Jan 15, 2004
Air BagsEquipmentPower Train
THE SEEMS TO HAVE A LOT OF PROBLEM SHIFTING TO A LOWER GEAR WHEN ON THE ROAD. OFTEN WE CAN FEEL A JITTER WHEN THE CAR IS IN MOTION AND SHIFTING THE GEAR. THE AIR BAG LIGHT COMES ON OFTEN FOR NO REASON. CHECK ENGINE LIGHT COMES ON AND STAYS ON FOR A FEW HOURS AND GOES AWAY.
NHTSA ODI #10070134
Mileage unknown · Jan 15, 2004
Air Bags
AIR BAG LIGHT COMES ON AND DOES NOT GO OUT. CURISE CONTROL DOES NOT WORK. HORN DOES NOT WORK. THE DEALERSHIP HERE IN BAKERSFIELD WILL NOT COOPERATE AND SAYS MY CAR IS NOT BEING RECALLED. WILL CHARGE ME OVER $90 TO JUST LOOK AT THE CAR. HAVE CALLED THEM MANY TIMES AND IS HARD TO GET VEHICLE IN. I PURCHASED THE VEHICLE THERE. …
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AIR BAG LIGHT COMES ON AND DOES NOT GO OUT. CURISE CONTROL DOES NOT WORK. HORN DOES NOT WORK. THE DEALERSHIP HERE IN BAKERSFIELD WILL NOT COOPERATE AND SAYS MY CAR IS NOT BEING RECALLED. WILL CHARGE ME OVER $90 TO JUST LOOK AT THE CAR. HAVE CALLED THEM MANY TIMES AND IS HARD TO GET VEHICLE IN. I PURCHASED THE VEHICLE THERE. WILL HAVE THE REPAIRS DONE ELSEWHERE. CHRYSLER IS NOT COOPERATING AT ALL. WILL NEVER RECOMMEND THIS AUTO TO ANYONE. CHRYSLER DOES NOT STAND BEHIND THEIR PRODUCTS.
NHTSA ODI #10069722
160,000 miles · Dec 5, 2003
Air Bags
WHILE DRIVING AT 15 MPH AND WITHOUT ANY WARNING PASSENGER'S AIR BAG DEPLOYED.*AK
NHTSA ODI #10050125
105,000 miles · Jul 10, 2003
Air Bags
DAIMLER CHRYSLER REFUSES TO REIMBURSE US FOR CLOCKSPRING FOR A 1997 PLYMOUTH GRAND VOYAGER. WE REPLACED THE PART BEFORE WE HAD KNOWLEDGE OF THE RECALL. WE SUBMITTED THE REQUIRED INFORMATION FOR REIMBURSEMENT AND CHRYSLER SAID THAT WE WOULD NOT GET REIMBURSED BECAUSE WE REPLACED THE PART OURSELVES AFTER THE RECALL WAS ANNOUNCED. …
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DAIMLER CHRYSLER REFUSES TO REIMBURSE US FOR CLOCKSPRING FOR A 1997 PLYMOUTH GRAND VOYAGER. WE REPLACED THE PART BEFORE WE HAD KNOWLEDGE OF THE RECALL. WE SUBMITTED THE REQUIRED INFORMATION FOR REIMBURSEMENT AND CHRYSLER SAID THAT WE WOULD NOT GET REIMBURSED BECAUSE WE REPLACED THE PART OURSELVES AFTER THE RECALL WAS ANNOUNCED. WE WERE NOT AWARE OF RECALL UNTIL AFTER REPLACEMENT WHEN WE RECEIVED ANOTHER RECALL NOTICE. WE NEVER RECEIVED THE FIRST ONES. I FEEL IT SHOULD NOT MATTER IF WE REPLACED THE PART OURSELVES AFTER THE RECALL. ESPECIALLY KNOWING THAT THIS FAILURE AFFECTED THE DRIVER SIDE AIRBAG. *AK
NHTSA ODI #10025841
Mileage unknown · Jun 4, 2003
Air Bags
1997 PLYMOUTH GRAND VOYAGER CLOCK SPRING RECALL. *MR THE VEHICLE CLOCK SPRING FAILED PRIOR TO RECALL NOTICE. THE CONSUMER REQUESTED REIMBURSEMENT BUT THE MANUFACTURER REFUSED BECAUSE THE CONSUMER DIDN'T SUBMIT PAGE TWO OF THE INVOICE. *SCC *NLM
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.
Consequence & remedy
Consequence: SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
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