NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
19 reportsClear category filter101,000 miles · May 21, 2004
Latches/locks/linkages
I HAVE BEEN A PLYMOUTH MINIVAN OWNER SINCE 1989, AND OUR LATEST ONE (1996 HAS GIVEN US ALOT OF ENJOYMENT, BUT NOT WITHOUT A 1AND 1/2 INCH THICK REPAIR FILE THAT STARTED THE VERY FIRST MONTH WE BOUGHT IT. RECENTLY I JUST EXPERIENCED MY 5TH FAILURE OF A SLIDING DOOR, AUTOMATIC LOCK MECHANISM AND WOULD LIKE TO KNOW WHY A RECALL OR…
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I HAVE BEEN A PLYMOUTH MINIVAN OWNER SINCE 1989, AND OUR LATEST ONE (1996 HAS GIVEN US ALOT OF ENJOYMENT, BUT NOT WITHOUT A 1AND 1/2 INCH THICK REPAIR FILE THAT STARTED THE VERY FIRST MONTH WE BOUGHT IT. RECENTLY I JUST EXPERIENCED MY 5TH FAILURE OF A SLIDING DOOR, AUTOMATIC LOCK MECHANISM AND WOULD LIKE TO KNOW WHY A RECALL OR DSB HAS NOT BEEN ISSUED. TWO (2) LOCKS WERE REPLACED UNDER THE ONE YEAR OR 12K MILE WARRANTY AND THREE(3) WERE NOT. ALONG WITH ALL THE OTHER PROBLEMS I'VE EXPERIENCED WITH THIS VEHICLE, THIS HAS CURRED ME FROM EVER BUYING ANOTHER CHRYSLER PRODUCT, (EVEN THOUGH I DO LIKE THE DODGE TRUCKS. *AK
NHTSA ODI #10072942
30,968 miles · Jan 19, 2003
Latches/locks/linkages
DOOR LOCKS,ACTUATOR/SOLENOID/MOTOR-ELECTIC DOOR LOCKS. LOCKS HAVE BEEN INOPERATIVE AND FIXED 4 TIMES, THEY ARE INOPERATIVE AGAIN
NHTSA ODI #10002952
Mileage unknown · Sep 7, 2001
Latches/locks/linkagesUnknown Or Other
DRIVER'S SIDE SLIDING DOOR LOCKING MECHANISM FAILED. WOULD NOT UNLOCK TO RELEASED DOOR FOR OPENING.NOT ABLE TO UNLOCK DOOR WITH REMOTE CONTROL, BUT CAN LOCK IT. CURRENTLY, EXPERIENCING PROBLEM ON PASSENGER'S SIDE SLIDING DOOR.*AK
NHTSA ODI #895966
Mileage unknown · Sep 28, 2000
Engine And Engine CoolingFuel System, GasolineLatches/locks/linkages
CHILD SEAT WAS NOT OPERATING CORRECTLY PRIOR TO RECALL 95I004. *SLC
NHTSA ODI #555401
Mileage unknown · Aug 31, 2000
Latches/locks/linkages
SLIDING DOORS DO NOT UNLOCK, WE TRY KEY ENTRY AND POWER LOCK ENTRY.
NHTSA ODI #9001821
Mileage unknown · Apr 10, 2000
Latches/locks/linkages
WHILE DRIVING ABOUT ANY SPEED SLIDING DOOR COULD OPEN WITHOUT A PRIOR WARNING. CONSUMER HAD TAKEN VEHICLE TO DEALER FOUR TIMES FOR REPAIRS. *AK
NHTSA ODI #860026
Mileage unknown · Jan 6, 2000
Latches/locks/linkagesVisibility
THE WINDSHIELD WIPERS GO ON WHENEVER THEY WANT TO, AND THE WINDSHIELD WIPER SPEED VARIES WHEN SET ON LOW OR MEDIUM, THIS HAS BEEN A PROBLEM SINCE THE DAY WE PURCHSED THIS CAR. THE WINDSHIELD WIPER SWITCH HAS BEEN REPLACED 3 TIMES. 2 TIMES THE CAR WAS UNDER WARRANTY THIS LAST REPLACEMENT CHRYSLER PAID FOR THE PART AS GOODWILL, …
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THE WINDSHIELD WIPERS GO ON WHENEVER THEY WANT TO, AND THE WINDSHIELD WIPER SPEED VARIES WHEN SET ON LOW OR MEDIUM, THIS HAS BEEN A PROBLEM SINCE THE DAY WE PURCHSED THIS CAR. THE WINDSHIELD WIPER SWITCH HAS BEEN REPLACED 3 TIMES. 2 TIMES THE CAR WAS UNDER WARRANTY THIS LAST REPLACEMENT CHRYSLER PAID FOR THE PART AS GOODWILL, AND THE DEALER CHARGED ME $68.00. THE WIPER SPEED STILL VARIES (THE PROBLEM HAS NOT BEEN FIXED). WE HAVE ALSO HAD THE WEATHER STRIPPING REPLACED 3 TIMES AND IT IS STILL FALLING OFF. THE BLOWER MOTOR FOR THE FAN DOES NOT WORK ON ALL SPEEDS THE FAN MOTOR WAS REPLACED ONCE UNDER WARRANTY AND AGAIN ON 11/24 FOR WHICH CHRYSLER PAID FOR THE PARTS AND THE DEALER CHARGED ME $102.00. BOTH SLIDING DOORS CAN NOT BE OPENED FROM THE INSIDE. THE DOOR LATCHES HAVE BEEN REPLACED 6 TIMES, 5 TIMES UNDER WARRANTY, AND THE LAST TIME ON 11/24 CHRYSLER PAID FOR THE PARTS AS GOODWILL AND THE DEALER CHARGED $102. THERE HAS BEEN OTHER REPAIR WORK DONE TO THE SLIDING DOORS IN TOTAL MY CAR HAS BEEN SERVICED 23 TIMES. ALLTOGETHER IT HAS COST ME $352 TO FIX THINGS THAT HAVE BEEN WRONG SINCE DAY ONE AND THAT OTHER VOYAGER OWNERS ALSO SEEM TO HAVE THE SAME PROBLEM WITH. *AK
NHTSA ODI #716997
Mileage unknown · Dec 7, 1999
Electrical SystemEngine And Engine CoolingEquipment
EMERGENCY BRAKE FAILS TO HOLD. MJS
NHTSA ODI #549873
Mileage unknown · Sep 13, 1999
Latches/locks/linkages
LOCKING MECHANISM FAILED CAUSING DOOR OPEN LIGHT ON INSTRUMENNT PANEL TO ILLUMINATE WHILE DRIVING. *YC
NHTSA ODI #548485
Mileage unknown · Jun 23, 1999
Latches/locks/linkages
WE ARE OVERWHELMED AT THE FREQUENCY OF RETURN TO THE DEALERSHIP SERVICE DEPARTMENT REGARDING THE SIEZING OF AND THE INOPERATION OF THE REAR SLIDER DOOR LOCKS. WE ARE AT THE POINT OF SEEKING MEDIATION WITH THE MANUFACTURER. PLEASE PROVIDE ANY INFORMATION THAT CAN HELP US FINALLY RESOLVE THIS PROBLEM.
NHTSA ODI #782440
Official recalls
9Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Aug 9, 1999
VEHICLE DESCRIPTION: MINIVANS. FUEL CAN LEAK FROM THE FUEL TANK AT THE INTERFACE OF THE FUEL PUMP MODULE ATTACHMENT.
Consequence & remedy
Consequence: IF A FUEL LEAK OCCURS IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy: DEALERS WILL REPLACE THE FUEL PUMP MODULE ATTACHING NUT WITH A NUT THAT INCLUDES TIGHTER DESIGN TOLERANCES. THE SEALING O-RING WILL ALSO BE REPLACED.
Aug 6, 1998
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
Jul 18, 1996
THE BOLTS WHICH SECURE THE INTEGRATED CHILD SEAT MODULES TO THE SEAT FRAME CAN BREAK.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE ACCIDENT, THE CHILD SEAT MAY NOT PROVIDE ADEQUATE PROTECTION TO THE OCCUPANT.
Remedy: DEALERS WILL REPLACE THE INTEGRATED CHILD SEAT MODULE BOLTS.
Jan 16, 1996
A STATIC ELECTRIC CHARGE CAN BUILD UP ON THE UNGROUNDED METAL SECTION OF THE FUEL FILLER TUBE.
Consequence & remedy
Consequence: THIS CONDITION COULD CAUSE A SPARK TO OCCUR WHEN FUELING THE VEHICLE AND POSSIBLY IGNITE THE FUEL VAPORS.
Remedy: DEALERS WILL INSTALL A GROUND STRAP FOR THE FUEL FILLER TUBE.
Jan 11, 1996
IN CERTAIN VEHICLES, THE ENGINE CYLINDER HEAD OIL GALLEY PLUG DOES NOT SEAL PROPERLY AND ENGINE CYLINDER HEAD OIL IS NOT ADEQUATELY RETAINED.
Consequence & remedy
Consequence: INADEQUATE SEALING AND RETENTION OF THE PLUG CAN RESULT IN OIL LEAKAGE WHICH COULD CAUSE A FIRE IN THE ENGINE COMPARTMENT.
Remedy: DEALERS WILL INSTALL AN EXPANSION PLUG AND RETAINING BRACKET OVER THE CYLINDER HEAD OIL GALLEY PLUG.
Dec 8, 1995
THE FUEL TANK ROLLOVER VALVE CAN ALLOW FUEL TO PASS INTO THE VAPOR CANISTER RESULTING IN THE POTENTIAL FOR FUEL LEAKAGE.
Consequence & remedy
Consequence: FUEL LEAKAGE INCREASES THE POTENTIAL FOR A VEHICLE FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK FILLER TUBE WITH A FILLER TUBE THAT HAS AN ADDITIONAL ROLLOVER VALVE. THE ASSOCIATED ROLLOVER VALVE VAPOR HOSES WILL BE REROUTED.
Nov 28, 1995
THE BOLTS WHICH SECURE THE REAR BENCH SEATS TO THE SEAT RISERS MAY BE EMBRITTLED AND FRACTURE.
Consequence & remedy
Consequence: IN CASE OF AN ACCIDENT, THE BOLT MAY FAIL AND CAN CAUSE THE SEAT TO BREAK AWAY FROM THE SEAT RISERS, WHICH INCREASES THE POTENTIALOF INJURY TO ITS OCCUPANTS.
Remedy: DEALERS WILL REPLACE THE REAR BENCH SEAT TO RISER BOLTS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
11EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
PE00032 · Air Bag Clockspring
Opened Aug 8, 2000 · Closed Feb 21, 2001
Status: closed (inferred from source dates) · Air Bags
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97002 · Fuel Tank Leaks
Opened Jan 31, 1997 · Closed Feb 10, 1998
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THIS ENGINEERING ANALYSIS WAS OPENED ON JANUARY 31, 1997 BASED ON INFORMATION GATHERED DURING PRELIMINARY EVALUATION (PE), PE96-051. THE PE WAS OPENED ON AUGUST 19, 1996, TO INVESTIGATE ALLEGATIONS OF FUEL LEAKAGE FROM THE AREA WHERE THE FUEL PUMP/SENDING UNIT JOINS THE FUEL TANK.FOR BREVIDY, THIS AREA WILL BE REFERRED TO AS THE PUMP/TANK INTERFACE.THESE ALLEGATIONS WERE FIRST RECEIVED BY ODI ON AUGUST 2, 1996 WHILE INVESTIGATING ALLEGATIONS OF CHRYSLER MINIVAN THROTTLE SHAFT HAND-UP, AND UNCONTROLLED ENGINE SPEED, IN PE96-036.WHILE DISCUSSING THAT ISSUE WITH A FLEET, IT WAS ALLEGED THAT AT LEAST 10(OUT OF 40) 1996 EARLY PRODUCTION CHRYSLER MINIVANS LEAKED FUEL FROM THE PUMP/TANK INTERFACE.ANALYSIS OF THE COMPLAINT AND WARRANTY DATA INDICATE FUEL TANK LEAKAGE INCIDENTS IN THE SUBJECT VEHICLES PREDOMINATLY AFFECTED EARLY PRODUCTION VEHICLES.THE DATA INVOLVING CONFIRMED INCIDENTS OF TANK/PUMP INTERFACE LEAKS SUGGEST THAT THOSE FAILURES HAVE BEEN DECLINING SINCE JULY 1996.ODI HAS RECEIVED NO REPORTS OF THE SUBJECT CONDITION INVOLVING ORIGINAL EQUIPMENT PUMPS AND TANKS SINCE SEPTEMBER, 1997.CURRENTLY THIS ISSSUE DOES NOT REQRESENT A CONTINUING FIELD CONCERN.ODI WILL CONTINUE TO MONITOR THE SUBJECT VEHICLES FOR FUEL LEAKS OF ANY TYPE.A SAFETY RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURED DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
SQ96016 · Integrated Child Seat Belt Lockup
Opened Sep 18, 1996 · Closed Feb 4, 1997
Status: closed (inferred from source dates) · Seat Belts:integrated Child Seat
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
PE96051 · Fuel Leaks From The Gas Tank
Opened Aug 19, 1996 · Closed Jan 31, 1997
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
ANALYSIS TO DATE INDICATES THAT SOME OF THE SUBJECT VEHICLESCONTINUE TO EXPERIENCE FUEL LEAKS FROM THE FUEL TANK AT THE SENDING UNIT INTERFACE.MOST OFTEN THE LEAK INVOLVES THE O-RING SEAL.
PE96008 · Safety Blt Latch Operation
Opened Jan 25, 1996 · Closed Jun 28, 1996
Status: closed (inferred from source dates) · Seat Belts
There is no summary currently available
PE95053 · Fuel Leakeage From Rollover Valve
Opened Oct 25, 1995 · Closed Dec 22, 1995
Status: closed (inferred from source dates) · Engine And Engine Cooling:exhaust System:emission Control
There is no summary currently available