Engine And Engine CoolingFuel System, GasolinePower Train
MY 1991 PLYMOUTH GRAND VOYAGER HAS HAD SO MANY PROBLEMS. I HAVE HAD TO REPLACE THE WHOLE EXHAUST SYSTEM, THE TRANSMISSION, PUT IN A NEW FUEL PUMP, A NEW RADIATOR, NOW IT FAILED AN EMISSIONS TEST AND I WAS SMELLING FUEL WHEN I WAS DRIVING ONLY TO FIND OUT MY FUEL RAIL IS LEAKING OR SHOULD I SAY SQUIRTING AS ONTO THE ENGINE, WHICH…
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MY 1991 PLYMOUTH GRAND VOYAGER HAS HAD SO MANY PROBLEMS. I HAVE HAD TO REPLACE THE WHOLE EXHAUST SYSTEM, THE TRANSMISSION, PUT IN A NEW FUEL PUMP, A NEW RADIATOR, NOW IT FAILED AN EMISSIONS TEST AND I WAS SMELLING FUEL WHEN I WAS DRIVING ONLY TO FIND OUT MY FUEL RAIL IS LEAKING OR SHOULD I SAY SQUIRTING AS ONTO THE ENGINE, WHICH ALMOST RESULTED IN A FIRE HAD I HAD BEEN SMART ENOUGH TO CHECK IT OUT. NOW THE SHOP WHERE I HAD TO HAVE IT TOWED SINCE IT WAS UNSAFE TO DRIVE SAYS YOU CAN ONLY GET THE PART FROM A DEALER WHICH COSTS 319.00 AND THAT DOES NOT INCLUDE LABOR. *NM
NHTSA ODI #10140727
Mileage unknown · Apr 12, 2004
Engine And Engine CoolingPower Train
MY ABS BRAKING SYSTEM AFTER WORKING ON IT TIME AFTER TIME STILL IS NOT RIGHT,ALSO MY VAN CV AXEL JUST CAME OUT AS I WAS DRIVING DOWN THE ROAD GOOD THING I WAS GOING LESS THAN 45 BECAUSE WE WOULD HAVE RECKED,ALSO MY RADIATOR FAN STOPPED WORKING WHICH CAUSES THE MOTOR TO OVER HEAT.PLEASE I NEED TO KNOW WHAT TO DO?*AK
NHTSA ODI #10065992
Mileage unknown · Mar 19, 2002
Power Train
WE ARE THE SECOND OWNERS OF THIS VEHICLE. BASED ON ALL SERVICE RECORDS THE TRANSMISSION IN THIS VEHICLE HAS BEEN REPAIRED TWICE, AND IS NOW BROKEN AGAIN. EACH TIME THERE IS A PROBLEM IT SEEMS TO BE ALMOST EXACTLY TWO YEARS LATER. IN THE 2ND INSTANCE IT WAS 1 YR AND 3 MONTHS AFTER REPAIR THAT THE TRANSMISSION REQUIRED MAJOR WORK…
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WE ARE THE SECOND OWNERS OF THIS VEHICLE. BASED ON ALL SERVICE RECORDS THE TRANSMISSION IN THIS VEHICLE HAS BEEN REPAIRED TWICE, AND IS NOW BROKEN AGAIN. EACH TIME THERE IS A PROBLEM IT SEEMS TO BE ALMOST EXACTLY TWO YEARS LATER. IN THE 2ND INSTANCE IT WAS 1 YR AND 3 MONTHS AFTER REPAIR THAT THE TRANSMISSION REQUIRED MAJOR WORK AGAIN. IT APPEARS FROM THE TESTIMONY OF MANY OTHER OWNERS OF THE SAME VEHICLE THAT THIS PROBLEM IS WIDESPREAD AND SHOULD BE CONSIDERED A FLAW IN THE DESIGN OF THE TRANSMISSION. WE ARE OVERALL QUITE HAPPY WITH THIS VEHICLE HOWEVER THIS TYPE OR RE-OCCURING PROBLEM IS ABSOLUTELY UNACCEPTABLE, ESPECIALLY CONSIDERING THE TIME FRAME. WE INTEND TO SEEK ASSISTANCE AND/OR COMPENSATION WITH REGARDS TO THIS RE-OCCURING PROBLEM. ANY ADDITIONAL INFORMATION ON THIS SUBJECT WOULD BE GREATLY APPRECIATED.*AK
NHTSA ODI #759530
Mileage unknown · Jan 8, 2002
Power Train
WHILE DRIVING SPEEDOMETER WILL NOT WORK, SHOWING THE SPEED AS IT MOVES. HAD CONTACTED DEALER. AFTER FEW DAYS WAS DEFFECTIVE AGAIN. PLEASE PROVIDE MORE INFORMATION.*AK
NHTSA ODI #8001807
Mileage unknown · Jan 8, 2002
Power Train
WHILE DRIVING ABOUT ANY MPH, TRANSMISSION WILL LOSE POWER AND WILL NOT ACCELERATE, CAUSING CONSUMER TO DRIVE OFF THE ROAD, AVOIDING TRAFFIC. DEALER COULD NOT DETERMINE WHAT WAS CAUSING THE PROBLEM. PLEASE PROVIDE MORE INFORMATION.*AK
NHTSA ODI #8001805
Mileage unknown · Nov 8, 2001
Power Train
WHILE DRIVING DOWN THE FREEWAY WE HEARD A NOISE AND THE TRANSMISSION WENT INTO NEUTRAL. WE HAD TO PULL OVER SHUT OFF THE VEHICLE AND RESTART. SINCE WE HAVE FOUND IT NEEDS A NEW TRANSMISSION.*AK
NHTSA ODI #754270
Mileage unknown · Oct 29, 2000
Power Train
TO WHOM IT MAY CONCERN ON THE DATE OF MARCH 9TH 1998 I WAS DOWN THE RT 2 ROAD IN LATHAM, NY THEN ALL OF A SUDDEN THE TRANSMISSION DROPPED IN LOW GEAR AND AT 45 MILES AND IT SLOWED DOWN TO AROUND 30 WINDINGS SOUND COMING FROM THE GEARS AND I KNEW IT WAS THE TRANSMISSION THEN I TOOK IT TO GOLDSTEIN'S WHERE I BOUGHT IT AND THEY T…
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TO WHOM IT MAY CONCERN ON THE DATE OF MARCH 9TH 1998 I WAS DOWN THE RT 2 ROAD IN LATHAM, NY THEN ALL OF A SUDDEN THE TRANSMISSION DROPPED IN LOW GEAR AND AT 45 MILES AND IT SLOWED DOWN TO AROUND 30 WINDINGS SOUND COMING FROM THE GEARS AND I KNEW IT WAS THE TRANSMISSION THEN I TOOK IT TO GOLDSTEIN'S WHERE I BOUGHT IT AND THEY TOOK A LOOK AT IT AND TOLD ME IT WAS THE TRANSMISSION AND TOLD ME A UNBELIEVABLE PRICE TO FIX SO THEN I TOOK TO COTTMANS AT 912 NEW LOUDON ROAD IN LATHAM ,NY.I WAS QUOTED A PRICE AT $1,350.00 SO I HAD THEM FIX IT, THE MILEAGE WAS AT 88,490 NOW AFTER ABOUT 3 DAYS LATER I DROVE THIS VAN FOR 24,000 MILES MORE WHICH THE MILEAGE WAS AT 113,000 MILES AND THE TRANSMISSION WENT AGAIN. I AM MARRIED WITH 3 CHILDREN AND DID NOT CAUSE THIS BY NEGLECT , THIS CAR WAS SERVICED ON TIME ON EVERYTHING AND TAKEN CARE OF . I FEEL THAT IN THE FIRST PLACE THIS TRANSMISSION SHOULD OF BEEN A RECALL IN THE FIRST PLACE. THE TRANSMISSION THAT WAS PUT INTO THESE VANS WERE NOT MADE TO HANDLE THE VEHICLE. THANK YOU .
NHTSA ODI #735387
Mileage unknown · Aug 9, 2000
Power TrainService Brakes, Hydraulic
PAINT PEELING AWAY FROM THE ROOF IN BIG CHUNKS ESPECIALLY DURING WINTER WHEN SNOW SLIDES OFF. ALSO 2ND GEAR LOCK UP AT MODERATE SPEED BACK IN 1998 WITH RPM SHOOTING UP TO 3500 MARK. ONLY 2 MONTHS PAST THE 7/70 POWER TRAIN WARRANTY ON THE VAN. HAD IT REPAIRED AT LOCAL AAMCO SHOP. REPLACED TORQUE CONVERTER AND MORE. ABS WARNING …
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PAINT PEELING AWAY FROM THE ROOF IN BIG CHUNKS ESPECIALLY DURING WINTER WHEN SNOW SLIDES OFF. ALSO 2ND GEAR LOCK UP AT MODERATE SPEED BACK IN 1998 WITH RPM SHOOTING UP TO 3500 MARK. ONLY 2 MONTHS PAST THE 7/70 POWER TRAIN WARRANTY ON THE VAN. HAD IT REPAIRED AT LOCAL AAMCO SHOP. REPLACED TORQUE CONVERTER AND MORE. ABS WARNING LIGHT COMING ON FROM TIME TO TIME W/ SLIGHT BRAKE LOCK UP AT MODERATE SPEED. DEALER REPLACED CAB MODULE BUT PROBLEM STILL RECURRED. FINALLY REPLACED ABS PUMP.
NHTSA ODI #727419
Mileage unknown · Jul 10, 2000
Power Train
WHILE DRIVING AT APRROXIMATELY 30 MPH AND WITHOUT WARNING WHEELS WOULD LOCK UP, AND THEN VEHICLE SKIDDED DUE TO FAILURE OF BEARING WITHIN TRANSMISSION. TRANSMISSION IS NOT MADE TO HANDLE V6 ENGINE.*AK
NHTSA ODI #865086
Mileage unknown · Jun 9, 2000
Power Train
I WAS DRIVING PLYMOUTH GRAND VOYAGER 1991 WHEN ITS TRANSMISSION BROKE DOWN ON I95, NEAR WASHINGTON DC. I LUCKILY PARKED IT ON LEFT SHOULDER. BUT IMAGINE IF IT WOULD HAVE HAPPENED ON A BRIDGE OR ANY INCLINED ROAD, THEN IT MAY HAVE CAUSED MULTIPLE ACCIDENTS. THE TRANSMISSION BREAKDOWN IS A SERIOUS DESIGN FAULT IN PLYMOUTH VANS AND…
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I WAS DRIVING PLYMOUTH GRAND VOYAGER 1991 WHEN ITS TRANSMISSION BROKE DOWN ON I95, NEAR WASHINGTON DC. I LUCKILY PARKED IT ON LEFT SHOULDER. BUT IMAGINE IF IT WOULD HAVE HAPPENED ON A BRIDGE OR ANY INCLINED ROAD, THEN IT MAY HAVE CAUSED MULTIPLE ACCIDENTS. THE TRANSMISSION BREAKDOWN IS A SERIOUS DESIGN FAULT IN PLYMOUTH VANS AND IT IS MAJOR SAFETY CONCERN FOR ALL OF US. SO I LIKE TO KNOW THAT IF THIS COMPLAIN WILL BE HEARD AND I WILL BE NOTIFIED FOR THE OUTCOME. THANKS. *AK
VEHICLE DESCRIPTION: MINI VANS. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Consequence & remedy
Consequence: PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
Remedy: DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.
Consequence & remedy
Consequence: THIS COULD ALLOW THE DRIVE ARM TO DISENGAGE FROM THE SHAFT LEADING TO A LOSS OF WIPER FUNCTION. THE DRIVER'S VISIBILITY WOULD BE IMPAIRED, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE LEFT HAND SIDE WINDSHIELD WIPER PIVOT ASSEMBLY.
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. COVERS ON THE SOLID STALK MOUNTED SEAT BELT BUCKLES CAN BECOME DISLODGED CAUSING THE RELEASE BUTTON TO STICK INSIDE THE COVER. THE BUCKLE WOULD THEN BE ONLY PARTIALLY LATCHED.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSTALL A COVER RETAINING CLIP TO THE STALK MOUNTED BUCKLE COVER TO PREVENT DISLOCATION OF THE BUCKLE COVER.
VEHICLE DESCRIPTION: PASSENGER MINI-VANS. THE CENTER REAR SEAT, RIGHT OUTBOARD SIDE, SAFETY BELT ANCHOR HOOK CAN BECOME UNATTACHED FROM THE BODY ANCHOR POSITION.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE ANCHOR HOOK RETAINING CLIP WITH A REVISED PROFILE CLIP AND A COVER PLATE.
THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
Consequence & remedy
Consequence: IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
Remedy: DEALERS WILL INSPECT THE STEERING WHEEL FOR ARMATURE CRACKS IN THE CENTER HUB ATTACHMENT AREA. ANY STEERING WHEELS SHOWING CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.
THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy: DEALERS WILL TEST THE VEHICLE'S ANTI-LOCK BRAKE SYSTEM AND REPAIR THE VEHICLES IF NECESSARY. ALSO THE WARRANTY ON ALL ABS COMPONENTS WILL BE EXTENDED TO 10 YEARS OR 100,000 MILES (EXCEPT FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY WHICH WILL HAVE A LIFETIME COVERAGE). OWNERS WILL ALSO BE REIMBURSED FOR PREVIOUS ABS COMPONENT REPAIR COSTS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5
RQ99004 · Rear Liftgate Support
Opened Apr 19, 1999 · No close date supplied
Status: open (inferred from source dates) · Structure:body:hatchback/liftgate:support Device/strut
ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY RECALL 97V-079.ODI HAD INVESTIGATION THE REAR LIFTGATE SUPPORT PROBLEM FOR 1991-1993 CHRYSLER MINIVANS IN PE 96-035 AND EA96-027.AT THE TIME OF CLOSING EA96-027 ON MAY 16, 1997, A SAFETY RELATED DEFECT TREND HAD NOT BEEN IDENTIFIED ON THE 1991 AND 1993 MODELS.SINCE THE CLOSING OF EA96-027, ODI HAS RECEIVED 34 COMPLAINTS OF REAR LIFTGATE SUPPORT ATTACHING BOLT FAILURES, INCLUDING TEN INJURIES, ON THE SUBJECET VEHICLES.IT IS RECOMMENDED THAT A RECALL QUERY BE OPENED TO DETERMINE THE SCOPE OF LIFTGATE SUPPORT FAILURES ON THE SUBJECT VEHICLES.CLOSING NOTE: ON JULY 19, 1999, DAMILERCHRYSLER AGREED TO RECALL 1991, 1993, AND 1994 MODEL YEAR VEHICLES TO REMEDY REAR LIFTGATE SUPPORTS; SAFETY RECALL 99V-213.IT IS RECOMMENDED THAT RQ99-004 BE CLOSED.
ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY RECALL 97V-079.ODI HAD INVESTIGATION THE REAR LIFTGATE SUPPORT PROBLEM FOR 1991-1993 CHRYSLER MINIVANS IN PE 96-035 AND EA96-027.AT THE TIME OF CLOSING EA96-027 ON MAY 16, 1997, A SAFETY RELATED DEFECT TREND HAD NOT BEEN IDENTIFIED ON THE 1991 AND 1993 MODELS.SINCE THE CLOSING OF EA96-027, ODI HAS RECEIVED 34 COMPLAINTS OF REAR LIFTGATE SUPPORT ATTACHING BOLT FAILURES, INCLUDING TEN INJURIES, ON THE SUBJECET VEHICLES.IT IS RECOMMENDED THAT A RECALL QUERY BE OPENED TO DETERMINE THE SCOPE OF LIFTGATE SUPPORT FAILURES ON THE SUBJECT VEHICLES.CLOSING NOTE: ON JULY 19, 1999, DAMILERCHRYSLER AGREED TO RECALL 1991, 1993, AND 1994 MODEL YEAR VEHICLES TO REMEDY REAR LIFTGATE SUPPORTS; SAFETY RECALL 99V-213.IT IS RECOMMENDED THAT RQ99-004 BE CLOSED.
ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY RECALL 97V-079.ODI HAD INVESTIGATION THE REAR LIFTGATE SUPPORT PROBLEM FOR 1991-1993 CHRYSLER MINIVANS IN PE 96-035 AND EA96-027.AT THE TIME OF CLOSING EA96-027 ON MAY 16, 1997, A SAFETY RELATED DEFECT TREND HAD NOT BEEN IDENTIFIED ON THE 1991 AND 1993 MODELS.SINCE THE CLOSING OF EA96-027, ODI HAS RECEIVED 34 COMPLAINTS OF REAR LIFTGATE SUPPORT ATTACHING BOLT FAILURES, INCLUDING TEN INJURIES, ON THE SUBJECET VEHICLES.IT IS RECOMMENDED THAT A RECALL QUERY BE OPENED TO DETERMINE THE SCOPE OF LIFTGATE SUPPORT FAILURES ON THE SUBJECT VEHICLES.CLOSING NOTE: ON JULY 19, 1999, DAMILERCHRYSLER AGREED TO RECALL 1991, 1993, AND 1994 MODEL YEAR VEHICLES TO REMEDY REAR LIFTGATE SUPPORTS; SAFETY RECALL 99V-213.IT IS RECOMMENDED THAT RQ99-004 BE CLOSED.
EA95029 · Steering Wheel Separation
Opened Sep 26, 1995 · Closed Nov 13, 1996
Status: closed (inferred from source dates) · Steering
AFTER AN EXTENSIVE INVESTIGATION AND ANALYSIS, CHRYSLER HAS IDENTIFIED THE DEFECT AS A FATIGUE FAILURE, ORIGINATION IN THE HEAT AFFECTED REGION OF THE PROJECTION WELDS OF THE STEERING WHEEL HUB TO STEERING WHEEL ARMATURE ATTACHMENT.THE HUB IS THE PORTION OF THE STEERING WHEEL ASSEMBLY THAT CONNECTS IT TO THE STEERING COLUMN SHAFT AND IS ATTACHED TO THE UNDERSIDE OF THE STEERING WHEEL ASSEMBLY BY 4 WELDS.IF CRACKS DEVELOP IN THE HEAT AFFECTED REGION OF THE WELDS AND PROPAGATE THROUGH THE STEERING WHEEL ARMATURE TO EACH OF THE WELDS, THE STEERING WHEEL CAN SEPARATE FROM THE HUB.THIS IS A SLOW PROGRESSIVE FAILURE WHICH NORMALLY OCCURS AT HIGH MILEAGE.IN SOME CASES COMPLAINANTS HAVE REPORTED A LOOSENESS OR WOBBLING OF THE STEERING WHEEL PRIOR TO SEPARATION.TO REMEDY THIS DEFECT, CHRYSLER WILL INSPECT THE STEERING WHEELS OF THE AFFECTED VEHICLES FOR CRACKS IN THE HUB AREA.IF ANY CRACKS ARE FOUND, THE STEERING WHEEL WILL BE REPLACED.ALL OTHER VEHICLES WILL HAVE REINFORCING PLATES INSTALLED WHICH WOULD PREVENT A STEERING WHEEL SEPARATION SHOULD CRACKING OCCUR.
EA94028 · Abs Braking System Fails
Opened Jul 29, 1994 · Closed Jun 24, 1996
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
PE94024 · Abs Braking System Fails
Opened Mar 7, 1994 · Closed Jul 29, 1994
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
EA94005 · Liftgate Latches
Opened Jan 31, 1994 · Closed Oct 25, 1995
Status: closed (inferred from source dates) · Structure
LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIVANS TOOK THE FORM OF STATIC AND DYNAMIC CRASH TESTING, ENGINEERING EVALUATIONS, COMPLAINT AND FIELD ANALYSES, AND REAL WORLD DATA ANALYSES.A TECHNICAL REPORT DISCUSSING THESE ANALYSES CAN BE FOUND IN THE ENGINEERING ANALYSIS TECHNICAL REPORT IN THE PUBLIC VIEWING FILE.CHRYSLER HAS ADVISED NHTSA THAT IT WILL CONDUCT A CAMPAIGN TO REPLACE THE LATCHES ON ALL THE SUBJECT VEHICLES.THE CHRYSLER CAMPAIGN WILL CONSIST OF NOTIFICATION LETTERS TO ALL OWNERS; FREE REPLACEMENT OF ALL LATCHES WITH STRONGER, SAFER LATCHES REGARDLESS OF THE AGE OF THE MINIVANS; NATIONAL ADVERTISING TO PROMOTE CUSTOMER AWARENESS OF THE CAMPAIGN; QUARTERLY REPORTS REGARDING CAMPAIGN COMPLETION RATES; AS WELL AS ADDITIONAL MEASURES TO ENSURE A HIGH COMPLETION RATE, ABOVE AND BEYOND THE ACTIONS THAT NORMALLY WOULD BE TAKEN IN A FORMAL SAFETY RECALL.THESE INCLUDE FOLLOW UP WRITTEN AND TELEPHONIC NOTIFICATIONS TO OWNERS WHO DO NOT BRING THEIR VEHICLES IN FOR CORRECTIVE ACTION.NHTSA FIRMLY BELIEVES THAT THE CRASH PERFORMANCE OF THE LATCHES ON THESE MINIVANS RAISES SERIOUS SAFETY CONCERNS, AND THAT THE CAMPAIGN ADDRESSES THESE CONCERNS.THE CHRYSLER CORRECTIVE ACTION WILL INCREASE THE STRENGTH OF THE LIFTGATE LATCHES AND DECREASE THE POTENTIAL FOR INERTIAL UNLATCHING, THEREBY REDUCING THE RISK OF CRASH-RELATED OPENINGS OF THE LIFTGATE AND POSSIBLE OCCUPANT EJECTION THROUGH THE LIFTGATE OPENING.OWNERS OF CHRYSLER MINIVANS WILL GET A STRONGER, SAFER LATCH FREE OF CHARGE AT THE EARLIEST POSSIBLE TIME, WITHOUT THE NEED FOR FURTHER TECHNICAL INVESTIGATION AND COMPLEX AND TIME-CONSUMING LITIGATION WITH AN UNCERTAIN OUTCOME.BASED ON THE ABOVE, ODI IS CLOSING THIS INVESTIGATION.
1991 Plymouth Grand Voyager Problems, Complaints & Recalls | Skip That Year
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