I DON'T KNOW WHERE TO START. WE HAVE BEEN FIGHTING WITH PACCAR FOR ALMOST TWO YEARS NOW. MY HUSBANDS TRUCK, LISTED ON THE INCLUDED FORM, WAS ALMOST BRAND NEW WHEN IT CAUGHT FIRE AND BURNT BEYOND REPAIR. WE HAVE RECENTLY HIRED A LAYWER TO HELP US IN THIS CASE. THAT IS WHY I DON'T WANT YOU TO NOTIFY PETERBILT . OUR INSURANCE …
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I DON'T KNOW WHERE TO START. WE HAVE BEEN FIGHTING WITH PACCAR FOR ALMOST TWO YEARS NOW. MY HUSBANDS TRUCK, LISTED ON THE INCLUDED FORM, WAS ALMOST BRAND NEW WHEN IT CAUGHT FIRE AND BURNT BEYOND REPAIR. WE HAVE RECENTLY HIRED A LAYWER TO HELP US IN THIS CASE. THAT IS WHY I DON'T WANT YOU TO NOTIFY PETERBILT . OUR INSURANCE COMPANY HIRED A FIRE INVESTIGATOR AND WE WERE TOLD THAT THE FIRE WAS CAUSED BY A FAULTY BRAKE SPRING. WE ARE STILL TRYING TO GET THE REPORT FROM OUR INSURANCE COMPANY. THEY HAVE THE REPORT AND THEY WON'T RELEASE A COPY OF IT TO US. OUR HANDS ARE TIRED AT THIS POINT. PLEASE SEND US ANY INFORMATION YOU HAVE OBTAINED ON ANY SIMILAR FIRES IN PERTERBILTS (OR MERITOR BRAKES). WE ARE DESPERATE TO STOP THIS FROM HAPPENING AGAIN. MY HUSBAND WAS ALMOST KILLED! HE ALSO ALMOST LOST HIS HAND WHEN THE TRUCK TIRE BLEW FROM THE HEAT AND THE BUMPER FELL ON HIS HAND, SQUISHING IT. PLEASE HELP US! WE HAVE BEEN TRYING TO GET A HOLD OF PACCAR AND/OR PETERBILT FOR ALMOST TWO YEARS, BUT THEY ONLY REPONDED WITH ONE LETTER STATING, "IT IS OUR CONCLUSION THAT WORK COMPLETED AFTER THE VEHICLE LEFT OUR CONTROL MAY HAVE CONTRIBUTED OR CAUSED THE FIRE." (THERE WAS FEW MORE THINGS STATED IN THE LETTER, BUT NOTHING MUCH OF SENSE.) I WOULD AGREE WITH THEM IF MY HUSBAND WOULD HAVE ACTUALLY DONE SOMETHING TO THE TRUCK. THE ONLY THINGS DONE TO IT WERE THREE (3) RUETINE SERVICES. WHICH WE HAVE PROOF OF. PLEASE FEEL FREE TO CONTACT US ANYTIME. WE WOULD BE HAPPY TO ANSWER ANY QUESTIONS FOR YOU. THANK YOU FOR YOUR HELP. KATIE SALE. *AK
ON CERTAIN TRUCKS EQUIPPED WITH TRUCK HUB UNITS MANUFACTURED BY SKF EXCLUSIVELY FOR USE ON ARVINMERITOR'S FF98X SERIES NON-DRIVE STEER AXLES, THE HUB UNIT BEARINGS CAN WEAR PREMATURELY.
Consequence & remedy
Consequence: SEIZURE OF THE BEARINGS CAN CAUSE WHEEL SEPARATION OR WHEEL END FIRE.
Remedy: DEALERS WILL REPLACE ALL FRONT AXLE HUBS. NOTIFICATION BEGAN JULY 16, 2003. THE MANUFACTURER HAS ADVISED US THAT PARTS WILL NOT BE AVAILABLE UNTIL SEPTEMBER 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITH A REASONABLE TIME SHOULD CONTACT PETERBILT AT 940-591-4201 OR KENWORTH 425-828-5440.
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH CATERPILLAR ENGINES AND EATON AUTOSHIFT TRANSMISSIONS. THE ENGINES CAN STALL BECAUSE OF SOFTWARE PROBLEMS.
Consequence & remedy
Consequence: INCREASED STEERING EFFORT CAN OCCUR.
Remedy: DEALERS WILL UPDATE THESE ENGINES WITH SOFTWARE CHANGES. CATERPILLAR IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY OF THIS RECALL.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
1998 Peterbilt 379 Problems, Complaints & Recalls | Skip That Year