NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
364 reports38,000 miles · Nov 12, 2003
Air BagsCrashInjury
VEHICLE WAS IN 2 SEVERE HEAD ON COLLISIONS, AND AIR BAGS FAILED TO DEPLOY. THE PASSENGER SUSTAINED INJURIES AS A RESULT OF THE SECOND ACCIDENT, AND MAJOR FRONTAL DAMAGE OCCURRED. *AK THE FIRST INCIDENT OCCURRED WHEN THE CONSUMER SLID ON WET PAVEMENT AND HIT THE VEHICLE IN FRONT. THE OTHER VEHICLE SUSTAINED A CRAC…
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VEHICLE WAS IN 2 SEVERE HEAD ON COLLISIONS, AND AIR BAGS FAILED TO DEPLOY. THE PASSENGER SUSTAINED INJURIES AS A RESULT OF THE SECOND ACCIDENT, AND MAJOR FRONTAL DAMAGE OCCURRED. *AK THE FIRST INCIDENT OCCURRED WHEN THE CONSUMER SLID ON WET PAVEMENT AND HIT THE VEHICLE IN FRONT. THE OTHER VEHICLE SUSTAINED A CRACKED BUMPER AND THE CONSUMER PUT SCRATCHES ON THEIRS. THE SECOND INCIDENT INVOLVED THE CONSUMER HITTING SOMEONE IN THE REAR AND DID $6000. DOLLARS WORTH OF DAMAGES TO THEIR OWN VEHICLE. THE BUMPER WAS PUSHED BACK, BOTH HEADLIGHTS WERE CRACKED, DRIVER SIDE FENDER DENTED AND THE HOOD WAS PUSHED BACK A COUPLE OF FEET. THE CONSUMER'S BROTHER AND FRIEND BOTH HAD SIMILAR ACCIDENTS AND THE AIR BAG DEPLOYED AND SLOWER SPEEDS OF IMPACT. *PH
NHTSA ODI #10042201
40,000 miles · Oct 17, 2003
Exterior Lighting
WHILE DRIVING ON THE HIGHWAY TURN SIGNAL MALFUNCTIONED WHILE IN USE. DEALER WAS CONTACTED, BUT THE PROBLEM HAS NOT BEEN RESOLVED.*AK
NHTSA ODI #10044241
Mileage unknown · Sep 30, 2003
Electrical SystemEquipmentExterior Lighting
CONSUMER HAD ELECTRICAL PROBLEMS SINCE SHE PURCHASED THE VEHICLE. SOME OF THE PROBLEMS INCLUDED THE FOLLOWING; ROAD HAZARD LIGHT SHORTED OUT WHICH CAUSED ALL DASHBOARD LIGHTS AND EXTERNAL LIGHTS TO NOT WORK/ AIR CONDITIONER (A/C) UNIT SHORTED OUT/ RADIO AUTOMATICALLY RESET ITSELF AT WILL, AND BLINKER LIGHTS WORKED SOME TIM…
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CONSUMER HAD ELECTRICAL PROBLEMS SINCE SHE PURCHASED THE VEHICLE. SOME OF THE PROBLEMS INCLUDED THE FOLLOWING; ROAD HAZARD LIGHT SHORTED OUT WHICH CAUSED ALL DASHBOARD LIGHTS AND EXTERNAL LIGHTS TO NOT WORK/ AIR CONDITIONER (A/C) UNIT SHORTED OUT/ RADIO AUTOMATICALLY RESET ITSELF AT WILL, AND BLINKER LIGHTS WORKED SOME TIMES AND SOME TIMES NOT. SHE HAD THIS VEHICLE IN REPAIR SHOP 5-6 TIMES FOR THE SAME PROBLEM, AND NO ONE COULD SOLVE THE PROBLEM.*AK
NHTSA ODI #10042019
53,000 miles · Sep 22, 2003
Electrical System
SECURITY LIGHT STARTS TO FLASH WHILE DRIVING - AFTER SHUTTING IT DOWN IT WILL CRANK BUT NOT START. *JB
NHTSA ODI #10039269
46,000 miles · Sep 18, 2003
Exterior Lighting
I RECENTLY READ OF THE HAZARD LIGHT/TURN SIGNAL RECALL ON 2001 OLDSMOBILE ALEROS. MY VEHICLE HAS THIS DEFECT AND IS A SERIOUS SAFETY CONCERN. I CONTACTED OLDSMOBILE AND WAS TOLD THAT MY VEHICLE EVEN THOUGH IT HAS THIS EFFECT IS NOT COVERED BY THE RECALL. IF THEY ARE DOING A RECALL MY VEHICLE SHOULD BE COVERED CONSIDERING THEI…
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I RECENTLY READ OF THE HAZARD LIGHT/TURN SIGNAL RECALL ON 2001 OLDSMOBILE ALEROS. MY VEHICLE HAS THIS DEFECT AND IS A SERIOUS SAFETY CONCERN. I CONTACTED OLDSMOBILE AND WAS TOLD THAT MY VEHICLE EVEN THOUGH IT HAS THIS EFFECT IS NOT COVERED BY THE RECALL. IF THEY ARE DOING A RECALL MY VEHICLE SHOULD BE COVERED CONSIDERING THEIR COMPANY HAS PLACED THE LIFE OF MY FAMILY IN DANGER. *JB
NHTSA ODI #10039107
45,000 miles · Sep 9, 2003
Seat BeltsInjury
I WAS STOPPED FOR A RED LIGHT; THE CAR BEHIND ME WAS COMING TO A STOP WHEN HE WAS IMPACTED BY A VEHICLE TRAVELING OVER 45 MPH WHICH FORCED THAT VEHICLE INTO MY CAR, PUSHING ME INTO THE VEHICLE IN FRONT OF ME. MY HUSBAND WAS SITTING IN THE REAR PASSENGER SEAT ON THE LEFT SIDE; HIS SEAT BELT SHATTERED AND RELEASED HIM FROM THE SE…
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I WAS STOPPED FOR A RED LIGHT; THE CAR BEHIND ME WAS COMING TO A STOP WHEN HE WAS IMPACTED BY A VEHICLE TRAVELING OVER 45 MPH WHICH FORCED THAT VEHICLE INTO MY CAR, PUSHING ME INTO THE VEHICLE IN FRONT OF ME. MY HUSBAND WAS SITTING IN THE REAR PASSENGER SEAT ON THE LEFT SIDE; HIS SEAT BELT SHATTERED AND RELEASED HIM FROM THE SEAT BELT CAUSING HIM TO HIT THE DRIVER SEAT. I SENT AN EMAIL TO GM MOTORS ON MY CONCERN FOR THIS ISSUE. THEY HAVE SINCE COME AND LOOKED AT THE CAR AND REPORT IT IS OK FOR THIS ACTIVITY TO TAKE PLACE. GM TOLD MY HUSBAND THAT THEY ARE NOT RESPONSIBLE FOR THE PROBLEM AND THAT OUR INSURANCE CAN COVER THE REPLACEMENT OF THE BELT. MY CONCERN IS THAT I HAVE A CHILD. HOW CAN I BE SURE I WILL NOT EXPERIENCE THIS PROBLEM AGAIN BUT NEXT TIME TO MY CHILD? GM REFUSED TO COMMENT ON THIS CONCERN. ALL OLDSMOBILE ALERO 2001 OWNERS BEWARE; THE BACK SEAT IS WHERE THE LAW TELLS YOU IS THE SAFEST FOR CHILDREN. IF THIS IS TRUE, WHY DID THE SEAT BELT MALFUNCTION? I AM GETTING RID OF THIS CAR. I WILL NOT SUPPORT GM PRODUCTS IF THIS IS THE RESPONSIBILITY THEY TAKE IN THIS ISSUE. WHICH IS NONE.*AK
NHTSA ODI #10037512
39,000 miles · Sep 8, 2003
Exterior Lighting
THE TURN SIGNALS FAILED INTERMITTENTLY. SOMETIMES THEY CAME ON WHEN ENGAGED SOMETIMES THEY DIDN'T. *AK
NHTSA ODI #10038427
30,000 miles · Sep 5, 2003
Exterior Lighting
TURN SIGNALS MAY OPERATE OR MAY NOT OPERATE WHEN SWITCH IS TURN ON. HOWEVER, IF HAZARD LIGHTS ARE TURNED ON AND OFF THE SIGNAL LIGHTS WORK PROPERLY. CAUSE IS UNKNOWN. *AK
NHTSA ODI #10038338
34,200 miles · Sep 4, 2003
Engine And Engine Cooling
MY CAR WOULD TURN OVER, BUT WASN'T GETTING ANY FUEL TO THE ENGINE. THE SERVICE ENGINE SOON LIGHT CAME ON AND THERE HAD TO BE CODE STORED IN THE COMPUTER, BUT THE DEALER COULDN'T FIND A PROBLEM WITH THE ENGINE. THEY ALSO RAN MY BATTERY DOWN ATTEMPTING TO START THE CAR THE FIRST TIME AND FIRST DIAGNOSED IT AS A DEAD BATTERY. THE…
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MY CAR WOULD TURN OVER, BUT WASN'T GETTING ANY FUEL TO THE ENGINE. THE SERVICE ENGINE SOON LIGHT CAME ON AND THERE HAD TO BE CODE STORED IN THE COMPUTER, BUT THE DEALER COULDN'T FIND A PROBLEM WITH THE ENGINE. THEY ALSO RAN MY BATTERY DOWN ATTEMPTING TO START THE CAR THE FIRST TIME AND FIRST DIAGNOSED IT AS A DEAD BATTERY. THEN THE DEALER "DIAGNOSED" IT AS A PROBLEM WITH THE OE ALARM AND THAT IT NEEDED RESETTING. THEN THREE DAYS AFTER IT WAS "REPAIRED" IT DID THE SAME THING AND YET AGAIN IT WAS TOWED TO THE SAME DEALER AND DIAGNOSED AND REPAIRED THE SAME WAY AS THE FIRST TIME AGAIN. THE PROBLEM I HAVE IS THAT IF IT EVER FAILLED TO RESTART IN AN EMERGENCY OR IN DANGEROUS PLACE, THAT IT COULD CAUSE AND INJURY/DEATH AND SERIOUS DAMAGE. IF THIS PROBLEM JUST NOW HAPPENED TWICE WITHIN TWO WEEKS AND I'VE HAD THE CAR 2.5 YEARS, THEN THAT SHOULD TELL THE DEALER THAT THERE IS A PROBLEM.*AK
NHTSA ODI #10037264
29,000 miles · Sep 4, 2003
Exterior Lighting
SIGNAL/HAZARD LIGHT FAILURES, REPEATEDLY. THEY WORK THEN THEY DO NOT.THEY DO NOT WORK, THEN THEY DO WORK. THIS HAPPENS INTERMITTENTLY AND SEEMINGLY WITH CAUSE OR CONDITION EVERYTIME I DRIVE, JUST TURN THE CAR ON, WITH KEY IN IGNITION. IT DOES NOT MATTER THE WEATHER, THE PLACE, DRIVING NOT DRIVING.*AK
NHTSA ODI #10037226
Official recalls
4Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Aug 28, 2003
CERTAIN PASSENGER VEHICLES HAVE HAZARD WARNING SWITCHES THAT MAY EXPERIENCE SOLDER JOINT CRACKING CAUSED BY RAPID TEMPERATURE TRANSITIONS AND THE SOLDERING PROCESS. IF SOLDER JOINT CRACKING OCCURS AND RESULTS IN AN OPEN CIRCUIT, THE TURN SIGNALS/HAZARD LAMPS BECOME INTERMITTENT OR INOPERATIVE.
Consequence & remedy
Consequence: WHEN THE TURN SIGNALS ARE INOPERATIVE, THE DRIVER CANNOT USE THEM TO SIGNAL INTENT TO TURN THAT COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE HAZARD WARNING SWITCH. OWNER NOTIFICATION BEGAN ON FEBRUARY 5, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
Jul 15, 2003
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
Nov 13, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES EQUIPPED WITH MANUAL TRANSAXLES (RPO M86) FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 114, "THEFT PROTECTION." WHEN A DRIVER ATTEMPTS TO SHIFT FROM 5TH GEAR TO REVERSE, A SHIFT INHIBITOR CAUSES THE TRANSMISSION TO BE MECHANICALLY IN 4TH GEAR EVEN THOUGH THE SHIFT LEVER INDICATES REVERSE GEAR.
Consequence & remedy
Consequence: IN THIS SITUATION, THE KEY CAN BE REMOVED FROM THE IGNITION WHILE THE TRANSMISSION IS IN A FORWARD GEAR, WHICH IS NOT PERMITTED BY THE STANDARD.
Remedy: DEALERS WILL DISABLE THE 5TH/REVERSE INHIBITOR BY REMOVING A RETAINING PIN AND REPLACE THE SHIFTER ASSEMBLY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA02037 · Turn Signal Failures
Opened Dec 23, 2002 · Closed Sep 5, 2003
Status: closed (inferred from source dates) · Exterior Lighting:hazard Flashing Warning Lights; Exterior Lighting:hazard Flashing Warning Lights:switch; Exterior Lighting:turn Signal; Exterior Lighting:turn Signal:switch
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (4)
Exterior Lighting:hazard Flashing Warning Lights
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:hazard Flashing Warning Lights:switch
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:turn Signal
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:turn Signal:switch
BY LETTER DATED AUGUST 27, 2003, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V327) INVOLVING CERTAIN MODEL YEAR (MY) 2000-2001 CHEVROLET MALIBU, OLDSMOBILE ALERO, AND PONTIAC GRAND AM.GM'S RECALL COVERS 670,740 VEHICLES MANUFACTURED BEGINNING FEBRUARY 1, 2000 THROUGH MAY 1, 2001 (ALERO AND GRAND AM) AND FEBRUARY 1, 2000 THROUGH MAY 31, 2001 (MALIBU).GM REPORTS THAT TURN SIGNAL FAILURE IS DUE TO SOLDER JOINT CRACKING IN THE HAZARD SWITCH, AND HAS IDENTIFIED RAPID TEMPERATURE TRANSITIONS OF THE HAZARD SWITCH AND THE SOLDERING PROCESS AS THE CAUSE OF CRACKING.ELECTRICAL CURRENT TO THE TURN SIGNALS FLOWS THROUGH THE HAZARD SWITCH AND AN OPEN CIRCUIT IN THE HAZARD SWITCH WILL CAUSE THE EXTERIOR TURN/HAZARD LAMPS TO BECOME INTERMITTENT OR INOPERATIVE.GM WILL REPLACE THE HAZARD SWITCH ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
EA02028 · Erratic Fuel Gauge
Opened Sep 30, 2002 · Closed Dec 30, 2003
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Other:storage:fuel Gauge System
ODI OPENED EA 02-028 TO REVIEW COMPLAINTS OF CONSUMERS REPORTING THAT THEIR FUEL GAUGE WAS INCORRECTLY DISPLAYING THE AMOUNT OF FUEL IN THE GAS TANK.THE FUEL GAUGE RECEIVES AN ELECTRICAL SIGNAL FROM A FUEL TANK SENDING SENSOR CIRCUIT CARD.A FLOAT ARM IN THE TANK MOVES ELECTRICAL CONTACTS THAT RUB AGAINST THE CARD AS THE LEVEL OF FUEL RISES AND FALLS.DISRUPTION OF THE ELECTRICAL SIGNAL (SUCH AS CAUSED BY CORROSION OF THE CIRCUIT CARD) WILL CAUSE INCORRECT READINGS TO REGISTER ON THE FUEL GAUGE.GM REPORTED IN THEIR RESPONSE TO ODI DATED JANUARY 13, 2003 THAT THE PRIMARY CAUSE OF ERRATIC FUEL GAUGE OPERATION IS EXCESS ELEMENTAL SULFUR IN FUEL.GM REPORTED THAT ABNORMAL LEVELS OF SULFUR SPORADICALLY OCCURRED IN CERTAIN PARTS OF CANADA AND THE U.S. RESULTING IN REPORTS OF FUEL GAUGE MALFUNCTION.GM MODIFIED THE SENDING SENSOR FOR VEHICLES BUILT AFTER OCTOBER 2000.IT MADE A SECOND SENSOR MODIFICATION FOR VEHICLES BUILT AFTER JANUARY 2003.GM ALSO ISSUED A CUSTOMER SATISFACTION CAMPAIGN (GM NUMBER 00101) IN DECEMBER 2000 FOR U.S. CUSTOMERS IN THE STATE OF MAINE AND ISSUED SEVERAL SERVICE BULLETINS INFORMING DEALERS OF THE AVAILABILITY OF SENSORS WITH IMPROVED CORROSION RESISTANCE.THE COMPLAINT TREND INDICATES THAT COMPLAINTS PEAKED IN LATE 2000 TO EARLY 2001.WARRANTY CLAIMS DECLINED SINCE PEAKING IN APRIL 2002.BASED ON THE NUMBER OF COMPLAINTS AND THE INDICATION OF A DECLINING TREND, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (2)
Fuel System, Gasoline
ODI OPENED EA 02-028 TO REVIEW COMPLAINTS OF CONSUMERS REPORTING THAT THEIR FUEL GAUGE WAS INCORRECTLY DISPLAYING THE AMOUNT OF FUEL IN THE GAS TANK.THE FUEL GAUGE RECEIVES AN ELECTRICAL SIGNAL FROM A FUEL TANK SENDING SENSOR CIRCUIT CARD.A FLOAT ARM IN THE TANK MOVES ELECTRICAL CONTACTS THAT RUB AGAINST THE CARD AS THE LEVEL OF FUEL RISES AND FALLS.DISRUPTION OF THE ELECTRICAL SIGNAL (SUCH AS CAUSED BY CORROSION OF THE CIRCUIT CARD) WILL CAUSE INCORRECT READINGS TO REGISTER ON THE FUEL GAUGE.GM REPORTED IN THEIR RESPONSE TO ODI DATED JANUARY 13, 2003 THAT THE PRIMARY CAUSE OF ERRATIC FUEL GAUGE OPERATION IS EXCESS ELEMENTAL SULFUR IN FUEL.GM REPORTED THAT ABNORMAL LEVELS OF SULFUR SPORADICALLY OCCURRED IN CERTAIN PARTS OF CANADA AND THE U.S. RESULTING IN REPORTS OF FUEL GAUGE MALFUNCTION.GM MODIFIED THE SENDING SENSOR FOR VEHICLES BUILT AFTER OCTOBER 2000.IT MADE A SECOND SENSOR MODIFICATION FOR VEHICLES BUILT AFTER JANUARY 2003.GM ALSO ISSUED A CUSTOMER SATISFACTION CAMPAIGN (GM NUMBER 00101) IN DECEMBER 2000 FOR U.S. CUSTOMERS IN THE STATE OF MAINE AND ISSUED SEVERAL SERVICE BULLETINS INFORMING DEALERS OF THE AVAILABILITY OF SENSORS WITH IMPROVED CORROSION RESISTANCE.THE COMPLAINT TREND INDICATES THAT COMPLAINTS PEAKED IN LATE 2000 TO EARLY 2001.WARRANTY CLAIMS DECLINED SINCE PEAKING IN APRIL 2002.BASED ON THE NUMBER OF COMPLAINTS AND THE INDICATION OF A DECLINING TREND, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Fuel System, Other:storage:fuel Gauge System
ODI OPENED EA 02-028 TO REVIEW COMPLAINTS OF CONSUMERS REPORTING THAT THEIR FUEL GAUGE WAS INCORRECTLY DISPLAYING THE AMOUNT OF FUEL IN THE GAS TANK.THE FUEL GAUGE RECEIVES AN ELECTRICAL SIGNAL FROM A FUEL TANK SENDING SENSOR CIRCUIT CARD.A FLOAT ARM IN THE TANK MOVES ELECTRICAL CONTACTS THAT RUB AGAINST THE CARD AS THE LEVEL OF FUEL RISES AND FALLS.DISRUPTION OF THE ELECTRICAL SIGNAL (SUCH AS CAUSED BY CORROSION OF THE CIRCUIT CARD) WILL CAUSE INCORRECT READINGS TO REGISTER ON THE FUEL GAUGE.GM REPORTED IN THEIR RESPONSE TO ODI DATED JANUARY 13, 2003 THAT THE PRIMARY CAUSE OF ERRATIC FUEL GAUGE OPERATION IS EXCESS ELEMENTAL SULFUR IN FUEL.GM REPORTED THAT ABNORMAL LEVELS OF SULFUR SPORADICALLY OCCURRED IN CERTAIN PARTS OF CANADA AND THE U.S. RESULTING IN REPORTS OF FUEL GAUGE MALFUNCTION.GM MODIFIED THE SENDING SENSOR FOR VEHICLES BUILT AFTER OCTOBER 2000.IT MADE A SECOND SENSOR MODIFICATION FOR VEHICLES BUILT AFTER JANUARY 2003.GM ALSO ISSUED A CUSTOMER SATISFACTION CAMPAIGN (GM NUMBER 00101) IN DECEMBER 2000 FOR U.S. CUSTOMERS IN THE STATE OF MAINE AND ISSUED SEVERAL SERVICE BULLETINS INFORMING DEALERS OF THE AVAILABILITY OF SENSORS WITH IMPROVED CORROSION RESISTANCE.THE COMPLAINT TREND INDICATES THAT COMPLAINTS PEAKED IN LATE 2000 TO EARLY 2001.WARRANTY CLAIMS DECLINED SINCE PEAKING IN APRIL 2002.BASED ON THE NUMBER OF COMPLAINTS AND THE INDICATION OF A DECLINING TREND, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
SQ01002 · Erratic Fuel Gauge
Opened Jan 26, 2001 · Closed Sep 30, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
Illustration