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2011 Nissan Versa

Owner reports · Recalls · Investigations

More warning signs than most Versa years

Owner complaints for the 2011 Nissan Versa are substantially higher than the model-year median of 95.

About this comparison →

When problems were reported

Mileage at the reported incident

146 reports with mileage · 123 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 152 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

19 crash reports6 fire reports15 injury reports

What owners actually said

269 reports
188,000 miles · Jun 8, 2021
Suspension

The contact owns a 2011 Nissan Versa. The contact stated while driving 40 MPH, the accelerator pedal was depressed however, the vehicle hesitated. The contact felt the hesitation coming from the front passenger side of the vehicle as the low tire pressure warning light illuminated on the instrument panel. The contact pulled over…

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The contact owns a 2011 Nissan Versa. The contact stated while driving 40 MPH, the accelerator pedal was depressed however, the vehicle hesitated. The contact felt the hesitation coming from the front passenger side of the vehicle as the low tire pressure warning light illuminated on the instrument panel. The contact pulled over and saw that the front passenger’s side tire was completely flat and torn all the way around. The contact called roadside assistance and a spare tire was placed on the vehicle. The contact then drove to a dealer and was informed that the front passenger’s side coil spring fractured, which caused the puncture and damage to the tire. The dealer replaced the front driver’s and passenger’s side coil springs along with the tire. After the repair, the contact discovered NHTSA Campaign Number: 15V573000 (Suspension) which he linked to the failure. The manufacturer was notified of the recall and informed him that the Vin was not included in the recall. The vehicle was repaired. The failure mileage was approximately 188,000. The tire puncture caused the tire to burst, resulting in loss of control of the vehicle. The puncture was more like a shredding of the entire circumference.

NHTSA ODI #11420180

115,000 miles · Jan 22, 2021
Suspension

DETAILS ISSUED FEBRUARY 2, 2016 RECALL ID 239044 NHTSA CAMPAIGN # 15V573000 VEHICLES AFFECTED 218,019 COMPONENT AFFECTED SUSPENSION: FRONT: SPRINGS: COIL SPRINGS PER NISSAN REPAIRED OR REPLACED 2 SPRINGS 2017 AT DEALER. THE REPAIRED OR REPLACED FROM 2017 1 OF 2 OF THE SPRINGS FAILED AGAIN 2019. INSPECTED 2020 AT DEA…

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DETAILS ISSUED FEBRUARY 2, 2016 RECALL ID 239044 NHTSA CAMPAIGN # 15V573000 VEHICLES AFFECTED 218,019 COMPONENT AFFECTED SUSPENSION: FRONT: SPRINGS: COIL SPRINGS PER NISSAN REPAIRED OR REPLACED 2 SPRINGS 2017 AT DEALER. THE REPAIRED OR REPLACED FROM 2017 1 OF 2 OF THE SPRINGS FAILED AGAIN 2019. INSPECTED 2020 AT DEALER AND STATED NOT THEIR PROBLEM SINCE THEY SATISFIED RECALL RULES IN 2017. DUE TO MILEAGE AND/OR AGE OF CAR THEY ARE NOT RESPONSIBLE AS PER NISSAN. THIS IS REPETITIVE FAILURE.

NHTSA ODI #11389416

Mileage unknown · Nov 9, 2020
Air Bags

2011 NISSAN VERSA. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD *JS

NHTSA ODI #11373350

123,850 miles · Oct 12, 2020
Suspension

CRACKED COIL SPRING WAS REPLACED IN 2016 PER RECALL. WHILE DRIVING ON 10/12/2020, SUSPENSION ISSUES OCCURRED AGAIN MAKING THE CAR UNDRIVEABLE AND BARELY AVOIDING SERIOUS ACCIDENT AND INJURY. THERE WAS A LOUD CRACK FROM UNDER THE CAR AND THE VEHICLE BECAME UNSTABLE. I GOT TO A SAFE SPOT TO PULL OVER AND HAD IT TOWED.

NHTSA ODI #11363867

Mileage unknown · Jul 28, 2020
Electronic Stability Control (esc)EngineFuel/propulsion System

AFTER RECEIVING MANY CALLS AND LETTERS FOR AIR BAGS RECALLS, I SET AN APPOINTMENT WITH THE AGENT JOSH FOR THURSDAY JULY 16, 2020 AT PERFORMANCE NISSAN AT 1345 SOUTH FEDERAL HIGHWAY, POMPANO FL 33062, AT 7:30 AM. WHEN TALKING WITH JOSH, HE TOLD ME THAT THERE ARE TWO RECALLS IN MY NISSAN. I ASKED HIM TO DO BOTH RECALLS AT THE SAME…

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AFTER RECEIVING MANY CALLS AND LETTERS FOR AIR BAGS RECALLS, I SET AN APPOINTMENT WITH THE AGENT JOSH FOR THURSDAY JULY 16, 2020 AT PERFORMANCE NISSAN AT 1345 SOUTH FEDERAL HIGHWAY, POMPANO FL 33062, AT 7:30 AM. WHEN TALKING WITH JOSH, HE TOLD ME THAT THERE ARE TWO RECALLS IN MY NISSAN. I ASKED HIM TO DO BOTH RECALLS AT THE SAME TIME. HE SAID BOTH RECALLS COULD TAKE ONE HOUR. WE SET THE APPOINTMENT AND HE GAVE ME THE PHONE TO TALK TO PERFORMANCE NISSAN FOR CONFIRMATION. ON THURSDAY JULY 16, 2020, I WENT TO THE APPOINTMENT. IT TOOK ME ,MORE THAN THREE HOURS AT THE PLACE. HOWEVER, AT THE END THEY TOLD ME THEY DID ONE RECALL, AND THEY ORDERED THE PARTS FOR THE OTHER RECALL, WHICH PART THEY WILL HAVE IN THREE DAYS. WHEN THEY GAVE THE CAR, I FELT THAT IT DID NOT SOUND AS IT USED TO BEFORE THE RECALL. THE AC DID NOT WORK PERFECTLY, BUT I THOUGHT THAT WAS BECAUSE THEY DID NOT FINISH WITH THE AIR BAG RECALL. ON FRIDAY JULY 17, 2020, MY WIFE DROVE THE CAR TO WORK AS IT IS HER CAR. BUT WHEN SHE CAME BACK, SHE TOLD ME THAT THE CAR HAD PROBLEMS AND SHE DID NOT WANT TO DRIVE IT AGAIN. I SAID TO HER THAT THE PROBLEM IS BECAUSE THEY DID NOT COMPLETE THE RECALL. ON WEDNESDAY JULY 22, 2020, MY WIFE TOLD ME TO DROP HER AT WORK. I TOOK THE CAR, AND WHEN I STARTED IT I FELT THE CAR WAS MAKING NOISE AND SHAKING. FOR I DID NOT DRIVE IT , AND I SAW AT THAT TIME THAT MY WIFE WAS IN DANGER WHILE DRIVING THE CAR. AFTER I DROPPED HER AT WORK, I CALLED PERFPRMANCE NISSANCE TO REPORT THAT THEY DAMAGED MY CAR WHILE PERFORMING THE AIR BAGS RECALL. THEY CALLED ME TO DRIVE THE CAR TO THEM FOR DIAGNOSTIC. I TOLD THEM THAT THEY MUST SEND SOMEONE TO TOW THE CAR. THEY INSTEAD GAVE ME A PHONE NUMBER TO CALL FOR PICK UP THE CAR. THEY PICKED UP THE CAR BY 3;00 PM.ON THURSDAY 23, 2020 EMAIL: [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

NHTSA ODI #11341925

Mileage unknown · Jul 16, 2020
Air BagsElectrical SystemUnknown Or Other

I BROUGHT MY CAR BACK TO THE DEALER CAUSE THE FIX MY AIRBAG RECALL BUT WHEN I GOT MY CAR BACK MY HORN STOP WORKING IT WAS WORKING WHEN I BROUGHT IT TO THEM THEN I WENT BACK THE THIRD TIME CAUSE THE AIRBAGS LIGHT CAME BACK ON NOW THEY WANT TO CHARGE ME FOR WHAT THEY DID IM I RESPONSIBLE TO FIX MY REPAIR

NHTSA ODI #11339672

104,789 miles · Jun 9, 2020
Suspension

THE FRONT COIL SPRING BROKE OR UNWOUND AND STABBED THE TIRE. WE WERE JUST LEAVING, STILL IN THE DRIVEWAY AND HAD ONLY TRAVELED A FEW INCHES WHEN WE HEARD A NOISE AND STOPPED. WE WATCHED THE TIRE DEFLATE AND HEARD IT HISSING. THE NEXT DAY (TODAY) WE REMOVED THE TIRE AND FOUND THAT IT HAD BEEN STABBED. MY GRAND-NEPHEW FOUND THERE…

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THE FRONT COIL SPRING BROKE OR UNWOUND AND STABBED THE TIRE. WE WERE JUST LEAVING, STILL IN THE DRIVEWAY AND HAD ONLY TRAVELED A FEW INCHES WHEN WE HEARD A NOISE AND STOPPED. WE WATCHED THE TIRE DEFLATE AND HEARD IT HISSING. THE NEXT DAY (TODAY) WE REMOVED THE TIRE AND FOUND THAT IT HAD BEEN STABBED. MY GRAND-NEPHEW FOUND THERE WAS A RECALL NOTICE. I CALLED NISSAN CONSUMER AFFAIRS AT 1-800-867-7669. AND LEFT A MESSAGE, THEN CALLED NISSAN ANCHORAGE DEALERSHIP. THEY OFFERED TO TAKE A LOOK AT IT BEFORE THEY COULD HELP. THAT WOULD REQUIRE A 45 MILE TOW. THEY GAVE ME A DIFFERENT NUMBER AT NISSAN: 800-647-7261. I CALLED AND SPOKE WITH [XXX], SHE GAVE ME A CASE #[XXX], BUT SAID MY VIN WASN'T IN THE CAMPAIGN. APPARENTLY IT DOESN'T APPLY IF THE CAR IS OVER 9 YEARS OLD, AND MAYBE THE MILEAGE IS TOO HIGH, IT'S 104,789. WE ARE ALIVE AND UNHURT BECAUSE OF THE TIMING, BUT THIS COULD HAVE BEEN DEADLY. I NEVER RECEIVED A NOTICE. THEIR WEBSITE DOES NOT LIST ALASKA AS QUALIFYING FOR THE CAMPAIGN. I WILL BE HAVING THE CAR TOWED TO A LOCAL SHOP FOR REPAIRS. NISSAN SHOULD TAKE CARE OF THE EXPENSES. I WOULD LIKE TO TAKE IT TO THE DEALERSHIP, BUT THERE IS A POSSIBILITY THAT THE REPAIRS MIGHT COST MORE THAN REPLACEMENT. NISSAN'S SITE FOR THE RECALL IS: HTTPS://NISSANASSIST.COM/CAMPAIGNS/NISSAN-VERSA-FRONT-COIL-SPRING-SAFETY-RECALL-CAMPAIGN/?FBCLID=IWAR3VNEACLBXKUI_V5VCDEQP151PZCINAC6S3PMFOERGLZ--9D-ZQC0UAGGC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #11328025

116,000 miles · May 8, 2020
StructureSuspension

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT AFTER DRIVING OVER A POTHOLE OR ROUGH ROAD SURFACE, THE VEHICLE WOULD JUMP OR SKIP TOWARDS THE LEFT OR RIGHT. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE SUBFRAME AND BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MA…

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TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT AFTER DRIVING OVER A POTHOLE OR ROUGH ROAD SURFACE, THE VEHICLE WOULD JUMP OR SKIP TOWARDS THE LEFT OR RIGHT. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE SUBFRAME AND BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

NHTSA ODI #11323880

Mileage unknown · Feb 12, 2020
Air Bags

GOOD DAY, I RECEIVE A LETTER FOR THE AIRBAG SAFETY RECALL ITS SAY IN THE LETTER THAT ITS FREE SERVICE FOR AIRBAG RECALL AND THERE'S FREE LOANER CAR AND TOWING. I WENT TO THE NISSAN DEALER FOR THE AIRBAG RECALL. DROP OFF MY CAR AND I ASK THE DEALER IF THERE'S A CAR FOR ME THEY SAID NO LOANER CAR .I LEAVE THE CAR THERE SO I USED U…

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GOOD DAY, I RECEIVE A LETTER FOR THE AIRBAG SAFETY RECALL ITS SAY IN THE LETTER THAT ITS FREE SERVICE FOR AIRBAG RECALL AND THERE'S FREE LOANER CAR AND TOWING. I WENT TO THE NISSAN DEALER FOR THE AIRBAG RECALL. DROP OFF MY CAR AND I ASK THE DEALER IF THERE'S A CAR FOR ME THEY SAID NO LOANER CAR .I LEAVE THE CAR THERE SO I USED UBER BECAUSE I NEED TP DROP OF MY KIDS IN THE SCHOOL. AFTER 3 HOURS THEY CALLED ME THEY SAID CAR IS READY TO PICK UP SO I WENT BACK THERE TO PICK UP THE CAR. BUT I NOTICED THE AIRBAG SIGN STILL FLASHING I ASKED THEM WHY THE AIRBAG STILL FLASHING THEY SAID THEY FIX IT ALREADY AND I TOLD THEM STILL FLASHING. I'M SCARED TO DRIVE THE CAR BECAUSE IM USING THIS CAR EVERYDAY AND I HAVE 3 KIDS MY PASSENGER. THEY SAID THERE'S NOTHING THEY CAN DO THEY WANT ME TO LEAVE THE CAR 1 DAY OR MORE 1 DAY SO THAT THEY CAN DIAGNOSE THE. I TOLD THEM IF THAT SO I NEED A LOANER CAR BUT THEY SAID THERE'S NO LOANER CAR. I DON'T HAVE A CHOICE I NEED MY CAR THIS MY ONLY TRANSPORTATION EVERYDAY.UNTIL NOW STILL FLASHING THE AIRBAG THERE'S NO SECOND OR MINUTE IM REALLY SCARED TO USE THIS CAR. WHY THEY CANT FIX THE AIRBAG . NO LOANER CAR BUT ITS SAID IN THE LETTER ITS FREE LOANER AND TOWING. PLEASE HELP ME TO FIX THIS PROBLEM.,

NHTSA ODI #11308883

6,800 miles · Feb 6, 2020
Air Bags

TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE AIR BAG SENSOR LIGHT AND OP SENSOR LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (UNKNOWN) WHO DIAGNOSED THAT THE AIR BAG SYSTEM WAS FAULTY. THE VEHICLE WAS REPAIRED BUT NO ADDITIONAL INFORMATION WAS PROVIDED BY …

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TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE AIR BAG SENSOR LIGHT AND OP SENSOR LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (UNKNOWN) WHO DIAGNOSED THAT THE AIR BAG SYSTEM WAS FAULTY. THE VEHICLE WAS REPAIRED BUT NO ADDITIONAL INFORMATION WAS PROVIDED BY THE CONTACT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 6,800.

NHTSA ODI #11307534

Official recalls

6

20V008000 · Air Bags:frontal:passenger Side:inflator Module

Jan 9, 2020

Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888-737-9511 or Infiniti customer service at 888-810-3715.

18V401000 · Air Bags:frontal:passenger Side:inflator Module

Jun 15, 2018

Nissan North America, Inc. (Nissan) is recalling certain 2011 Nissan Versa sedan vehicles and 2011-2012 Nissan Versa hatchback vehicles ever registered in the states of Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. Nissan is also recalling 2010-2011 Nissan Versa sedan vehicles and 2010-2012 Nissan Versa hatchback vehicles ever registered in the states of ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Nissan will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began July 5, 2018. Owners may contact Nissan customer service at 1-800-867-7669.

18V044000 · Air Bags:frontal:passenger Side:inflator Module

Jan 10, 2018

Nissan North America, Inc. (Nissan) is recalling certain 2009-2012 Versa Hatchback, and 2009-2011 Versa Sedan vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Nissan is recalling certain 2009-2010 Versa Hatchback, and Versa Sedan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Nissan is also recalling certain 2009 Versa Hatchback and Versa Sedan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Nissan will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began March 9, 2018. Owners may contact Nissan customer service at 1-800-647-7261.

17V449000 · Air Bags:frontal:driver Side:inflator Module

Jul 17, 2017

Nissan North America, Inc. (Nissan) is recalling certain 2007-2011 Versa Sedan and 2007-2012 Versa Hatchback vehicles. The affected vehicles have a driver frontal air bag inflator that may rupture due to propellant degradation occurring after long-term exposure to moderate absolute humidity, temperatures, and temperature cycling.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Nissan will notify owners, and dealers will replace the subject inflator with a new one manufactured by a different supplier, free of charge. The recall began on March 9, 2018. Owners may contact Nissan customer service at 1-800-647-7261.

16V349000 · Air Bags:frontal:passenger Side:inflator Module

May 24, 2016

Nissan North America, Inc. (Nissan) is recalling certain model year 2003-2008 Infiniti FX35 and FX45, 2003-2004 Infiniti I35, 2006-2010 Infiniti M35 and M45, and 2007-2011 Nissan Versa vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Nissan is recalling certain model year 2005-2008 Infiniti FX35 and FX45, 2003-2004 Infiniti I35, 2006-2008 Infiniti M35 and M45, and 2007-2008 Nissan Versa vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Nissan is recalling certain model year 2003-2004 Infiniti I35 vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Nissan will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began December 21, 2017. All owners should receive a second notice by May 15, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

15V573000 · Suspension:front:springs:coil Springs

Sep 14, 2015

Nissan (Nissan North America, Inc.) is recalling certain model year 2007-2012 Nissan Versa vehicles manufactured May 8, 2006, to November 12, 2012, that were sold or ever registered in the District of Columbia, Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia and Wisconsin. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.

Consequence & remedy

Consequence: If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.

Remedy: Nissan will notify owners, and dealers will replace both front coil springs, free of charge. The recall began on February 2, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

PE15019 · Front Coil Spring Fracture

Opened May 13, 2015 · Closed Oct 2, 2015

Status: closed (inferred from source dates) · Suspension:front:springs:coil Springs

In a letter dated September 10,2015, Nissan North America,Inc. (Nissan) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in coil spring fracture in approximately 218,019 model year (MY) 2007 through 2012 Nissan Versa vehiclesproduced from May 8, 2006 through November12, 2012 and originally sold or ever registered in the following 22 states and the District of Columbia: Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia and Wisconsin (NHTSA Recall 15V-573).Nissan indicated that the recalled vehicles may contain front coil springs that received inadequate phosphorous coating, have low residual stress, or a combination of both.Surface imperfections resulting from coil-to-coil contact when the spring is compressed may lead to crack initiation.Exposure of the surface imperfections to road salts, in regions with heavy use of road salts for snow and ice control, may promote crack propagation in the spring that could result in spring fracture.If the coil spring fractures it may puncture the front tire and possibly the brake line while driving, which may increase the risk of a vehicle crash.ODI's analysis of complaints it has received from the public (VOQ's) and Nissan complaint data submitted in response to the information request letter for PE15-019 identified a total of 468 non-duplicative reports alleging coil spring fractures in the subject vehicles, including 142 VOQ's and 367 Nissan complaints (41 of the incidents reported to ODI were also reported to Nissan).While the recall region accounts for approximately 43 percent of vehicle sales, the analysis found that 94 percent of the complaints involved vehicles sold or operated in those states.Approximately 27 percent of the VOQ's reporting coil spring failures in the recalled states indicated that the failure resulted in a punctured tire.ODI also identified one complaint that alleged brake line damage from a failed spring.Nissan's recall will replace both coil springs free of charge.Based on Nissan's safety recall, this investigation is closed.The 142 VOQ's referenced in this resume are: 10236143, 10405369, 10443746, 10452956, 10491553, 10497737, 10503060, 10504557, 10512390, 10512975, 10514582, 10516024, 10516085, 10521216, 10522261, 10526334, 10533856, 10537404, 10537407, 10548678, 10552124, 10559853, 10562485, 10565283, 10572591, 10578519, 10583059, 10583154, 10583496, 10583673, 10584979, 10585327, 10585377, 10585751, 10586397, 10586444, 10587798, 10588347, 10588427, 10592366, 10592498, 10592780, 10593373, 10593621, 10595215, 10596802, 10598404, 10598877, 10606859, 10606998, 10610082, 10618059, 10640845, 10644269, 10645075, 10649515, 10653189, 10659632, 10662158, 10663102, 10667071, 10667845, 10669949, 10670829, 10671894, 10676522, 10680544, 10680740, 10682397, 10691419, 10692629, 10693347, 10694156, 10694420, 10701250, 10702765, 10703126, 10704658, 10705882, 10706351, 10711805, 10712045, 10712922, 10714243, 10715041, 10715175, 10716106, 10717254, 10717320, 10717403, 10717412, 10717489, 10717563, 10720958, 10721782, 10721824, 10722113, 10722459, 10722915, 10723873, 10723972, 10723973, 10724158, 10724899, 10725002, 10725328, 10725377, 10725542, 10726251, 10726736, 10726741, 10730138, 10730154, 10730342, 10731050, 10731692, 10731799, 10731901, 10732054, 10732062, 10733059, 10733144, 10733309, 10733349, 10733607, 10733781, 10733854, 10735347, 10735353, 10735606, 10736199, 10736227, 10743474, 10743634, 10743790, 10744