2022 Nissan Sentra

I leased a 2022 Nissan Sentra in February 2022. About two months after leasing the vehicle, I started having problems with the car battery. The car battery would die for no reason at all. I didn't leave anything on the battery would just die. I could be driving and stop and the battery would go completely dead. I've had to get my car jump-started by strangers and through my insurance company roadside so much so that my insurance company cancelled my roadside assistance coverage. I took it to the Nissan dealership several times and each time they said the battery was perfectly fine and they didn't find any issues. However, my battery kept dying and I would be stranded for long periods of times. This continued for months. It got to the point where I had to purchase jumper cables and then a portable charger. I finally contacted Nissan Consumer Affairs about the battery (Case# [XXX]) and they told me to take it to the dealership to be serviced. I made an appointment on 05/23/23 and this time the battery failed and they replaced the car battery. I wish I could say that this was the end of the problem but I was having the same issues with the new battery too. Same as before, several times. Once I stopped at gas station after getting gas the car wouldn't start the battery was dead and I had to get a jump. The car battery was still dying for no reason until another issue with the steering and tie rod occurred on [XXX]. Something in the vehicle is causing the battery to drain. This shouldn't be happening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On [XXX] my son [XXX] took the Nissan Sentra in for service at Coggin Nissan for a routine oil change. My son told me before I made the appointment for service that he thought that some of his fluids may be low because the steering felt weird. I requested that the steering and other fluids be checked as well as the tire pressure. After the service on the Sentra was completed service we were provided with their recommendation for additional services. They listed that the all four tires were worn and needed to be replaced which I thought was odd. They also recommended an alignment and replacing the brakes pads. There was no mention of any other services being required or any mention of a recall. Before leaving I asked the gentleman at the counter if the fluids and tire pressure had been checked and he said they were and that they do a multi point inspection on all vehicles being serviced. I also mentioned to the gentleman that my son was still having problems with his battery, and it was brand new. The gentleman stated that the batteries are not made the same as they used to be and don’t last us long. On Saturday [XXX], just a few days after having the car serviced my son [XXX] was taking his girlfriend home at around 10:30 pm and was driving on [XXX] before getting on [XXX]. He was having issues with his steering and was unable to steer, losing control but was somehow able to pull in to the parking lot of a bank. He hit a curb or something, the tire blew out and he doesn't think he hit anything else but the front bottom front piece on car was hanging and had to be removed. There was also some other damage near tire. I thank God that he hadn't gotten on the highway when this occurred otherwise this could’ve been a lot worse and lives could have been lost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Tire rod recall. My vehicle has been vibrating and there is a knocking sound coming from under the car for over 1 year. Vehicle was inspected by Nissan dealership who notified me there was no vibration during test drive. Dealership says that the tire rod was not bent, so they could not replace the tire rod. Nissan closed the recall on my vehicle however, vibration/knocking sound continue. I contacted Nissan consumer affairs and was notified that they could not replace the tire rod and that the case for my vehicle could not be reopened even if I get a second opinion.

The contact owns a 2022 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Nissan Sentra. The contact stated while driving 25 MPH, the front passenger’s side axle detached. There was no warning light illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a fractured axle and wheel bearing. The vehicle was not repaired. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was 26,319.

The contact's fiancée owns a 2022 Nissan Sentra. The contact stated while driving at various speeds and turning the steering wheel, the front end of the vehicle made an abnormal clicking sound. The contact stated that the failure had been recurring increasingly, and the front end of the vehicle was making an abnormally loud knocking sound while turning the steering wheel. The contact became aware of that the VIN was included in NHTSA Campaign Number: 23V581000 (Steering), which he related to the failure; however, the part to do the recall repair was not yet available. The dealer was notified of the failure and informed the contact that he would be charged a fee for a diagnostic test. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to stop driving the vehicle and to obtain a rental vehicle. The failure mileage was approximately 20,000. VIN tool confirms parts not available.