2019 Nissan Sentra

I am writing to formally report a safety-related defect in my 2019 Nissan Sentra and to request reimbursement for repair costs associated with this issue. My vehicle experienced a failure of the brake light switch, which prevented the car from starting and disabled the brake lights—posing a serious safety hazard. Although I have been informed that my vehicle is not currently included in Recall Campaign PM971, the symptoms and defective part match the recall description precisely. I have verified my VIN through the NHTSA recall lookup tool, and I am concerned that the recall scope may be too narrow, excluding vehicles that are clearly affected. This defect required immediate repair to restore basic vehicle functionality and ensure safety. I have attached documentation of the repair, including the invoice and diagnostic notes, for your review. I respectfully request the following: Reimbursement for the cost of the brake light switch repair. A formal review of my vehicle’s eligibility for Recall PM971. Consideration for expanding the recall to include additional affected vehicles, including mine. I am submitting this complaint in the interest of safety and fairness—not only for myself but for other Nissan owners who may be facing the same issue without recourse. I trust that Nissan will take this matter seriously and respond with the integrity and customer care that your brand represents. Thank you for your attention to this matter. I look forward to your response.

I purchased a 2019 Nissan Sentra SR (VIN: [XXX] ) as a certified pre-owned vehicle from Star Nissan in Bayside, NY on [XXX]. Since the day of purchase, I have experienced repeated failures when trying to start the vehicle using the push-button ignition. Specifically, when pressing the brake pedal to start the car, nothing happens — the brake does not register, and the engine will not start. This issue directly matches the symptoms outlined in NHTSA Recall 21V135 (Nissan Campaign PM971), which addresses a known brake lamp switch defect in 2016–2019 Nissan Sentra models. I was not the original owner and was never notified of this recall. The selling dealership, who had custody of the car when the recall was issued, did not confirm or perform the required repair before reselling the vehicle to me. Nissan Consumer Affairs now claims there are “no open recalls” on my VIN, but the part in question — the brake switch — has never been replaced, and my Nissan service history confirms that it was not repaired. Instead, unrelated components like the brake booster were replaced multiple times, which did not resolve the issue. This defect has created multiple unsafe situations where I was stranded with my child in unsafe areas due to the car failing to start. The car’s brake system is critical to safe operation and starting function, and failure of this component puts both myself and my child at risk. I believe the recall was never performed and was falsely marked as completed or was never properly associated with my VIN. I am requesting that NHTSA investigate why this VIN is not being flagged for an active recall, despite clear matching symptoms and lack of documented repair. I also request that Nissan be required to fulfill the safety repair free of charge under the recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On 05/03/24; my CVT failed in my 2019 Nissan Sentra. From 05/03-06/07 Manchester City Nissan had my vehicle. As there were issues fixing my CVT that was blamed on paperwork. Upon picking up my vehicle I noticed there was a brake issue. As the brakes don't push back when needing to use them. No lights on. Replaced tires, brakes and rotors. Still an issue. Shop believes it is my ABS that is faulty/failed. If I encounter the need to brake quickly; this can result in a serious collision.

I keep having issues with AEB system. The emergency braking system that is supposed to sense cars in front of you and brake for you if you don’t brake yourself. I was doing about 70 mph no one else on road sunny day and my car starts beeping loudly and my brakes lock up for no reason. 3 times just today this happened. Oh and you can’t turn the system off so I just keep praying it doesn’t kill me one of these days on the interstate. Can’t believe this isn’t a recall probably won’t be until someone is seriously injured. My neck hurts from whiplash but can’t go to the hospital for that with the price of my insurance copay. Don’t buy a Nissan if you read this never buy a Nissan.