2025 Nissan Rogue

I purchased a 2025 Nissan Rogue approximately two weeks ago. Three nights ago, when I left work, I opened the rear driver-side door to place my backpack inside. When I gently closed the door—without slamming it—the entire rear windshield shattered. The glass had no prior damage; I had been regularly using the rear hatch and back seat doors throughout the week with no issues. Safelite came to my home yesterday to replace the rear windshield, and during the appointment we discovered that the liftgate will not open. I attempted every method of opening it: the button on the dashboard, the key fob, the hands-free foot sensor, and even attempting to manually release it. Nothing worked. The technician advised me to take the vehicle to the dealership. Later that afternoon, I brought the vehicle to Wally’s Nissan in Hazleton, Pennsylvania. The technicians attempted the same methods I did, including trying to manually open and pry the liftgate. Despite this, the liftgate would not release, and the attempts to access it are resulting in damage to the interior of my brand-new vehicle. I am extremely unhappy with the situation and the condition in which my vehicle is being left. Based on what I have researched, it appears that a piece of shattered glass may be lodged in the latch mechanism, preventing the liftgate from opening. The dealership informed me that they do not know how to proceed and essentially sent me away without a resolution and just blaming the door actuator. At this time, I cannot have the rear windshield replaced because the liftgate cannot be opened. We are approaching winter weather, temperatures are dropping, and I commute an hour to work every day. I cannot be left with a vehicle I just purchased that has no functional liftgate and no rear window, with no guidance or support from the dealership. I am requesting immediate assistance and direction, as this situation is unacceptable. I should not be told “there is nothing we can do”

The sunroof on our car literally combusted on me and my wife while we were driving on the road. There was no sound of impact nor is there any sign of debris in our car. The glass simply shattered into our car spreading shards and micro glass all over the place. Again, there was no sign of debris in the car nor any sound of impact. This must be a defect especially since this seems to be particularly common with Nissan models

The contact owns a 2025 Nissan Rogue. The contact stated that while driving at an undisclosed speed, there was an abnormally strong sulfur odor inside the vehicle. The vehicle was taken to the dealer, who determined that the odor was caused by the exhaust system; however, no diagnostic trouble codes were retrieved. The contact was informed that the vehicle was safe to be driven. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 9,000.

Owner of 2025 Nissan Rogue Rock Creek. On 11/03/2025 3pm temperature 45-47 degrees. Car was parked and all of a sudden rear window exploded. I called the dealer and told them they said they had nothing on recalls of defect. I did make a claim with my insurance Geico and did report it to Nissan also Case# 55966563. Upon online research there is multiples of incidents with the sale exploding issue on various years but all same model: Rogue.

The contact owns a 2025 Nissan Rogue. The contact stated while the vehicle was parked, the contact became aware that the rear glass had fractured. The contact stated that there was no impact to the glass to cause the fracture. The contact researched and noticed that it was a known failure with similar vehicles. The vehicle was not diagnosed or repaired by an independent mechanic. The contact stated that there was an appointment scheduled to replace the glass. The contact stated that because of the known failure, the failure could have occurred while driving the vehicle. The dealer was made aware of the failure but provided no assistance. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 1,044.

The contact owns a 2025 Nissan Rogue. The contact stated that while the vehicle was parked and turned off, the rear window unexpectedly shattered. A local glass specialist arrived at the residence to inspect the vehicle. The vehicle was not officially diagnosed or repaired. The rear window was replaced, and the contact was informed that several vehicles had experienced similar failures. The dealer was not contacted. The manufacturer was made aware of the failure. The approximate failure mileage was 9,000.