2023 Nissan Rogue

I am filing this formal complaint to request immediate NHTSA intervention regarding Nissan North America’s bad-faith denial of critical safety recall repairs on my 2023 Nissan Rogue. Both Nissan Consumer Affairs and my local Nissan dealership service department are actively misdiagnosing a severe, well-documented engine defect as a "secondary issue" to avoid their legal obligations under NHTSA Recall Campaigns 26V-080 and 26V-081. By forcing me to drive a vehicle that exhibits violent engine shaking and severe, abnormal mechanical noise, Nissan is placing my safety and the safety of the motoring public at immediate risk. They are insisting that I continue operating a compromised vehicle until a catastrophic, total engine failure occurs on the highway. Detailed Timeline of Events and Defect Manifestation June 2025 (Vehicle Under Factory Warranty): The vehicle began exhibiting abnormal, excessively loud engine noises. I presented the vehicle to the authorized Nissan dealership for diagnosis. The service department dismissed the issue, claiming they "could not replicate" the noise, and released the vehicle back to me without repair. I captured digital video and audio recordings of the defect at this time to preserve empirical evidence. February 2026: NHTSA and Nissan announced recalls 26V-080 and 26V-081 specifically targeting the 1.5L and 2.0L VC-Turbo engines for main bearing failure, which causes violent engine shaking, severe noise, knocking, and sudden loss of motive power. [XXX]: As the engine noises worsened and progressed into violent engine shaking, I brought the Rogue back to the dealership service department. They admitted the vehicle was shaking excessively but claimed it was a "secondary issue" caused by a failing Exhaust Gas Recirculation (EGR) valve. Manufactured/dealership explicitly stated that because they did not yet find metal shavings in the oil pan, they would not authorize the recall remedy. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After taking my 2023.5 Rogue S in for the recall repair (replace sensor and update ECM) I noticed soon after that a knock has started to appear. It is happening any time the engine is under load, especially at lower RPMs. I have changed where I get fuel and that has not resolved the issue, I got my oil change done about 2 weeks ago and the knock is still there

Consumer Safety Complaint – 2023 Nissan Rogue Engine Failure & Denied Reimbursement I am submitting this complaint regarding a known manufacturing defect in my 2023 Nissan Rogue SV that resulted in progressive engine failure, significant out-of-pocket repair costs, and a subsequent denial of my reimbursement claim by Nissan Consumer Affairs. Vehicle Information: • Year/Make/Model: 2023 Nissan Rogue SV • Engine: 1.5L 3-Cylinder KR15DDT VC-Turbo Summary of Events: On July 22, 2025, I brought my vehicle to Precision Automotive and Transmission after experiencing symptoms consistent with the defect described under NHTSA Recalls 25V437 and 26V080. Repairs included CVT diagnostics ($95.00), CVT transmission service ($386.39), water pump replacement ($610.65), and a cooling system service ($259.95) — all cascading failures tied to the engine and transmission defect. On November 13, 2025, my vehicle was towed from my residence due to complete engine failure. A full engine replacement was required at an additional cost of approximately $5,958.22, plus a diagnostic fee of $95.00. Total out-of-pocket expenses: approximately $7,405.21. All repairs were completed prior to Nissan's official recall notification to owners, scheduled for March 27, 2026. Reimbursement Claim Denied: I submitted a formal reimbursement claim to Nissan Consumer Affairs. My claim was denied on the basis of an incorrect diagnostic code. I believe this denial is improper. The underlying failure — engine bearing degradation caused by the KR15DDT's lubrication deficiency — is precisely what these recalls address. Denying reimbursement on a technicality of code classification, while the physical failure is covered under the recall, is deceptive and harmful to consumers. I am not filing this complaint solely to recover my own losses. I am filing because this denial practice may affect thousands of other Nissan owners who experienced the same defect.

Purchased 2023 Nissan Rogue March 2026 drove for 3 months never was informed of a recall. On XXX would not start but it did after removing key from FOB then saw a little gray smoke shut the car down and XXX contacted Lugoff Nissan SC was told of recall and that engine was fully covered. Tuesday called again to inquire about progress none was done. Informed me they would not replace engine unless I paid $2,000 to replace catalytic converters but did not do a clog test so not even sure they are damaged but even if they were it is covered under damages caused by a faulty engine oil system cause the oil is cleanse by the converters and which is a Federal requirement but was told they could put old ones back on and I could smoke which was rude and is illegal to run converters that do not function properly and control smog and pollution per the Federal Government. Then agreed to put engine in Wednesday nobody even heard my request that I needed a loaner then worst part was today I was told car had a bad head gasket which I inquired researched talked to two licensed mechanics with over 40 years experience a bad engine causes all that they are refusing to fix oil runs through a system which is filtered by the converters and can damage if not functioning properly and a head gasket is part of the system; it effects the heads by overheating the oil which overheats engine. They said it would be a few days next week before they could check the warranty no it’s been few days it is 10yrs/120,000 extended warranty per the gov required because over 484,000 2023 Nissan engines were defective dangerous mfg in Japan so either or recall or warranty my car is covered I want engine replaced all necessary repairs properly done free of charge a recall engine malfunctioned caused damages; not any my fault and I don’t want to wait a week I can’t even get my [XXX] husband to his cardiology appt. I need answers please asap tomorrow and a loaner while waiting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C

The contact owns a 2023 Nissan Rogue. The contact stated that while driving at an undisclosed speed, there was a knocking sound coming from the engine. The vehicle was taken to a dealer and the engine was replaced. However, the failure persisted after the repair. No additional repairs were performed. The manufacturer was notified of the failure. The approximate failure mileage was 146,000.

Hola me informaron k mi carro tiene un recall el día jueves 05/28 se kedo afuera del trabajo de mi esposo ya no kiso prender ,prendía se temblaba y se apagaba llamé a un número k nos dieron k nos Iván a ayudar Nissan carreteras o algo así ellos me dijeron k si tenía k ver todo con el recall k no se me IVA a cobrar nada k llevarían el carro al Nissan más cercano me estubieron llamando de ahí en primer lugar k ellos no sabían nada de k hacer con el carro k no les habían dicho nada y ya yo les dije k era de un recall k lo Iván a checar pork ya no había kerido prender hoy me llamaron para decirme k lo k el carro tiene no tiene nada k ver con el recall me kieren cobrar más de 3000 dólares por arreglarlo por eso me comunico con ustedes pork me dijieron k aki me ayudarán gracias espero su llamada

Component Affected: ENGINE AND ENGINE COOLING Description of the Defect & Incident: My 2024 Nissan Rogue equipped with the 1.5L VC-Turbo engine is exhibiting severe progressive mechanical failure, matching the symptoms described in NHTSA Campaign Numbers 26V080000 (Engine Bearing Seizure) and 26V081000 (Throttle Body Gear Failure). The vehicle is currently experiencing excessive engine shaking, a violently rough idle, abnormal mechanical noise from the engine bay, and a dangerous drop in motive power/acceleration. History of the Issue & Dealer Denial: I originally identified and proactively reported an abnormal engine noise to an authorized Nissan dealership in May 2024. The service department issued a "could not duplicate" finding and turned me away. In June 2024, I provided a digital audio/video recording of the symptom at that time. Following the closure of the initial Nissan dealership, I transferred the care and servicing of my 2024 Nissan Rogue to Future Nissan of Roseville. I explicitly reported the recurring, abnormal, loud engine noise and excessive engine shaking with no remedy offered. Following the official February 2026 recall announcements, the symptoms have severely worsened, progressing to violent engine shaking. I returned to the dealership for the recall remedy. The dealership service department is actively denying recall coverage, claiming the current failure is an unrelated "secondary issue" rather than a consequence of the recalled components. Because Nissan's own NHTSA filings explicitly state that these defects are progressive and give advanced warning through "unusual noises or vibration/rough running" before complete engine failure, the dealership's refusal to honor the recall is a violation of federal safety standards. The alleged secondary damage is direct consequential damage from a primary safety defect that I documented within the initial warranty period. Nissan must take responsibility for this failure.

While driving my 2023 Nissan Rogue on Interstate xxx from [XXX] to [XXX] with my xxx daughter in the vehicle, the vehicle suddenly displayed multiple warnings including collision assist/sensor malfunction warnings, start/stop system failure warnings, and “check owner’s manual” messages. Immediately afterward, the vehicle experienced a sudden loss of power and refusal to accelerate. At the time of failure, I was traveling approximately 78 mph in the fast lane of the interstate. The vehicle rapidly lost speed and dropped into what appeared to be limp mode, eventually slowing into the upper 50 mph range despite pressing the accelerator. I had to fight across multiple lanes of freeway traffic while unable to maintain highway speed. This created an extremely dangerous situation due to surrounding high-speed traffic and limited safe shoulder access in a remote desert area. The vehicle became unsafe to continue driving and required a tow of over 70 miles to the nearest Nissan dealership. The tow expense alone exceeded $600. Prior to this incident, the vehicle had already experienced a separate unexplained no-power/no-start event. At that time, the battery, starter, and alternator reportedly tested normal. The vehicle remains within the manufacturer’s 5 year/60,000 mile powertrain warranty and currently has active recalls associated with the vehicle. A Nissan case has been opened and the vehicle is pending dealer diagnosis and inspection. After posting publicly about this incident in Nissan owner groups, I identified numerous other owners reporting nearly identical symptoms involving warning light cascades, sudden loss of acceleration, limp mode events, and highway safety concerns. This incident created a serious safety hazard involving sudden highway deceleration and loss of motive power during interstate travel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased a 2023 Nissan Rogue from Bella Nissan in Union City in September 2025. The dealership failed to disclose to me that there was an open recall on my vehicle. Several weeks later, the car shut down on me while I was driving back to work from lunch, which was extremely dangerous as well as frightening. I missed half a day’s pay because I could not return to work. I had to return the car to the dealership where they blew off my concerns and initially did not want to give me a loaner car but I was adamant that they assess my car, fix it and give me a loaner car in the process. A pattern would emerge where they would tell me the engine damage had been fixed, and I would return the loaner only to have to bring the car right back the same day or several days later due to the car engine shutting down, every time while I was driving the car. The last time I had to return the car, I was able to look at the paperwork that was written regarding my car and it said the reason for me bringing back the car was a check engine check light that was on. When I spoke to my service technician to tell him that the writeup was inaccurate, he ignored me. I spoke with the general manager, Muhammad, and requested the dealership put me in another car and he told me he was unable to do that.He promised me that the dealership would fix the engine open recall and then I would not have any more issues. That was not the case because I have returned to the dealership multiple times to get the engine recall fixed; today 5-27-26 being the most recent time. Today my car was making loud noises and there was smoke – none of this has ever happened before and I don’t want the car to catch fire. I was not able to upload my videos of the car shutting down. I shouldn’t have had so many issues with a newly purchased car. I have video but was unable to upload it. I simply ask that Bella Nissan take back this damaged vehicle and put me in another comparable vehicle, which was my initial request.