2020 Nissan Rogue

MY EMERGENCY BRAKING SYSTEM ENGAGED AS I WAS DRIVING. I WAS GOING APPROX. 35 MILES PER HOUR ON A CITY STREET WHEN IT HAPPENED. IT MADE A LOUD GRINDING SOUND AS IT JERKED MY VEHICLE TO AN IMMEDIATE STOP IN TRAFFIC, CAUSING ALL THE SEAT BELTS TO JERK TIGHT AS WE WERE THROWN AGAINST THEM. IT ONLY LASTED FOR A SPLIT SECOND AND I WAS ABLE TO RESUME DRIVING.

THIS VEHICLE WAS PURCHASED BRAND NEW ON JUNE 2020. FIRST INCIDENT WAS IN NOVEMBER 2020 I WAS DRIVING AT 55MPH ON A HIGHWAY AND ALL OF THE SUDDEN THE EMERGENCY BRAKE WAS TURNED ON AND MY CAR CAME TO A COMPLETE STOP AND THE CAR STARTED BEEPING LETTING ME KNOW OF THE POSSIBLE COLLISION. THERE WAS CLEARLY NOTHING IN FRONT OF ME BUT THANKS TO THIS INCIDENT I CAME SO CLOSE TO CAUSING A MONSTROUS CHAIN EFFECT OF AN ACCIDENT AND COULD HAVE BEEN FATAL IF SOMEONE WOULD HAVE REAR ENDED ME GIVEN THE SPEED EVERYONE IS TRAVELING AND MY CAR SUDDENLY STOPPING. I TOOK MY CAR TO THE DEALERSHIP IT WAS PURCHASED FROM AND THEY "DID A SOFTWARE UPDATE" AND REPLACED THE ELECTRIC MODULE OF THE CAR. SINCE THAT INCIDENT I AM VERY FEARFUL THAT IT'LL HAPPEN AGAIN. IT'S TERRIBLE THAT I'M DRIVING A CARE I DON'T EVEN FEEL SAFE IN AND STILL PAYING. ALSO THERE'S THIS NOISE COMING FROM THE BACK AXEL'S THEY SOUND LIKE IF THERE BRAKING APART VERY LOUD AND EVERY TIME I BACK UP THEY CAN EVEN BE HEARD AND IT TURNS HEADS AND ITS TERRIBLE AGAIN I'M EMBARRASSED OF THE LOUD NOISE OF IT AND TOOK IT TO THE DEALERSHIP ALL THEY CAN SAY IS "CANT HEAR AND CANT FIX ISSUE SINCE ITS NON-EXISTENT". ALSO THE RADIO RANDOMLY WILL SHUT OFF AND POWER ON AT ANY TIME THEN SPEAKERS START TO SOUND LIKE IF SOMEONE DROPPED WATER INSIDE OF THEM! AND AGAIN THE DEALERSHIPS RESPONSE "NO ISSUE AT THE TIME OF SERVICE" AND THERE RECOMMENDATION IS TO RECORD IT ON MY PHONE WHEN IT HAPPENS. WELL I CANT DO THAT IF I'M DRIVING. THIS CAR IS THE DEFINITION OF A LEMON. NOT HAPPY OF THE PURCHASE AND WOULDN'T RECOMMENDED THIS VEHICLE TO ANYONE.

SEVERAL OCASIONS MY 2020 NISSAN ROGUE WILL UNEXPECTEDLY BREAK WHILE DRIVING. I TOOK THE VEHICLE TO MY LOCAL DEALER FOR SERVICE. THEY TOLD ME THEY HOOKED IT UP TO A DIAGNOSTIC COMPUTER AND NO ISSUES WERE FOUND. I LEFT IN THE CAR WITH NO REPAIR DONE. OVER THE NEXT TWO WEEKS THE VEHICLE HAD SEVERAL UNEXPECTED BREAKING OCCURRENCES. I CONTACTED THE DEALER AND SPOKE TO THE SERVICE MANAGER. HE TOLD ME HE NEEDED THE VEHICLE FOR TWO DAYS AND WHEN COULD I BRING IT IN. WE AGREED ON A DATE AND THE VEHICLE WAS DROPPED OFF. DURING THE TIME BETWEEN CONTACT AND THE APPOITMENT I FOUND NISSAN TECHNICAL BULLETIN TSB NTB18-041C WHICH IS A TSB ABOUT FALSE ACTIVATION OF THE AEB SYSTEM. I BROUGHT THIS TO THE SERVICE MANAGER ATTENTION AND HE SAID HE WOULD LOOK INTO IT. I DROPPED THE VEHICLE OFF AND HE HAD HIS MASTER TECHNICIAN LOOK AT THE VEHICLE. I WAS TOLD THAT THEY DROVE THE VEHICLE AND FOUND NO ISSUES. THE DIAGNOSTIC COMPUTER SHOWED NO ERROR CODES. WHEN I ASKED ABOUT THE TSB I WAS TOLD THAT IT DID NOT APPLY TO MY VEHICLE. I WAS TOLD TO KEEP A LOG OF WHEN AND WHERE THE FALSE ACTIVATION EVENTS HAPPENED AND THERE WAS NOTHING ELSE THEY COULD DO. I HAVE ATTACHED THE TSB TO THIS COMPLAINT. WITH NO RESOLUTION TO THIS SAFETY ISSUE FROM THE DEALER AND NOWHERE ELSE TO TURN FOR HELP I AM NOW VERY HESITANT TO DRIVE THIS VEHICLE DUE TO THE FACT THAT THE VEHICLE MAY STOP AT ANY TIME AND COULD CAUSE A CRASH.

TL* THE CONTACT OWNS A 2020 NISSAN ROGUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A LOUD BUZZING SOUND WITH A FLASHING LIGHT COMING FROM THE TRANSMISSION SHIFTER. THE CONTACT WAS MOMENTARILY UNABLE TO CONTROL THE VEHICLE. THE CONTACT INDICATED THAT THE STEERING WHEEL WOULD NOT TURN AND THE BRAKES WOULD NOT OPERATE AS DESIGNED. THE VEHICLE SEEMED TO BE STALLING BEFORE SUDDENLY DRIVING AS NORMAL. THE FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO MIDDLETOWN NISSAN LOCATED AT 1153 NEWFIELD ST, MIDDLETOWN, CT 06457 WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,300.

MY 2020 NISSAN ROGUE I ONLY HAD ABOUT 3 DAYS AND I WAS DRIVING TURNING OUT OF A CHURCH PARKING LOT AND IT CUT OFF ON ME. I TRIED TO CRANK IT AND IT WOULD NOT CRANK. THE CHECK ENGINE LIGHT WAS ALSO ON. HAD TO HAVE IT TOWED. THE SECOND 2020 NISSAN ROGUE I GOT FROM THE SAME DEALERSHIP, I HAVE BEEN HAVING ISSUES WITH THE FEB/AEB LIGHT COMING SINCE SEPTEMBER. NO ONE, NO ANIMALS, NO FOG, NO RAIN, NO OTHER CARS ARE NEAR ME WHEN THIS LIGHT KEPT COMING ON, THAT I HAVE VIDEO OF. HAD IT LOOKED AT AT TWO DIFFERENT NISSAN DEALERSHIPS ONE FOUND PAST CODES IN OCT AND THE OTHER ON 11/3 SAID EVERYTHING WAS PERFECTLY FINE NOTHING WAS WRONG. ON 11/4 I WAS DRIVING ABOUT 35-40 MILES PER HOUR ON A CITY STREET AND MY CAR JUST BRAKED ON ME OUT OF NO WHERE. AND A RED/ORANGE LIGHT WITH A CAR IN THE MIDDLE WITH A SOUND WAVE TYPE SYMBOL BLINKED ON THE DASHBOARD AND WHEN OFF BEFORE I KNEW IT. IT WAS TERRIFYING AND THANKFULLY NO ONE WAS HURT BECAUSE OUR HEADS FLEW FORWARD AND THIS COULD HAVE CAUSED AN ACCIDENT. NO CARS WERE IN FRONT OF ME DURING THIS TIME, BUT THERE WERE SOME BEHIND ME THAT COULD HAVE HIT ME AND CAUSED A MAJOR ACCIDENT. THE DEALERSHIPS ARE AWARE AND SO IS NISSAN CONSUMER AFFAIRS, BUT I AM STILL BEING TOLD IT IS OKAY TO DRIVE THIS UNSAFE VEHICLE BECAUSE THERE ARE NO CODES THAT THE COMPUTER CAN FIND.

WHILE DRIVING ON 10/12/2020 AND AGAIN ON 10/17/2020, THE VEHICLE UNEXPECTEDLY BRAKED TO A COMPLETE STOP WITHOUT WARNING. THE FRONT END COLLISION WARNING LIT UP ON THE DASHBOARD INDICATING THAT THE FRONT END COLLISION SENSOR WAS ACTIVATED. THERE WERE NO VEHICLES OR OBJECTS IN FRONT OF THE VEHICLE DURING EITHER INCIDENT ON THE STRAIGHT HIGHWAY. SINCE THE VEHICLE WAS ON THE HIGHWAY (55 MPH), IT CAUSED THE DRIVERS BODY TO BE PUSHED FORWARD ONTO THE SEATBELT. THE DRIVER EXPERIENCED SIGNIFICANT DISCOMFORT AFTER EACH EVENT. LUCKILY THERE WERE NO VEHICLES BEHIND ME AS THE ROGUE CAME TO A COMPLETE STOP. AFTER THE VEHICLE STOPPED, THE FRONT COLLISION LIGHT WENT OUT AND THE VEHICLE WAS ABLE TO BE DRIVEN AS NORMAL.

WHILE DRIVING ON 10/12/2020 AND AGAIN ON 10/17/2020, THE VEHICLE UNEXPECTEDLY BRAKED TO A COMPLETE STOP WITHOUT WARNING. THE FRONT END COLLISION WARNING LIT UP ON THE DASHBOARD INDICATING THAT THE FRONT END COLLISION SENSOR WAS ACTIVATED. THERE WERE NO VEHICLES OR OBJECTS IN FRONT OF THE VEHICLE DURING EITHER INCIDENT ON THE STRAIGHT HIGHWAY. SINCE THE VEHICLE WAS ON THE HIGHWAY (55 MPH), IT CAUSED THE DRIVERS BODY TO BE PUSHED FORWARD ONTO THE SEATBELT. THE DRIVER EXPERIENCED SIGNIFICANT DISCOMFORT AFTER EACH EVENT. LUCKILY THERE WERE NO VEHICLES BEHIND ME AS THE ROGUE CAME TO A COMPLETE STOP. AFTER THE VEHICLE STOPPED, THE FRONT COLLISION LIGHT WENT OUT AND THE VEHICLE WAS ABLE TO BE DRIVEN AS NORMAL.

WHILE DRIVING IN MODERATE TO HEAVY RAIN APPROX. 30-40MPH, AEB (AUTOMATIC EMERGENCY BREAKING) KICKED IN MULTIPLE TIMES DURING NORMAL OPERATION AND ACCELERATION AND ABRUPTLY SLOWED THE CAR DESPITE THE ABSENCE OF OBSTRUCTION FORWARD OR BACKWARDS. THIS COULD HAVE CAUSED AN ACCIDENT WHERE CARS BEHIND HAD TO AVOID THE ABRUPT STOP. THE BREAK PEDAL WAS NOT USER ENGAGED DURING THESE BREAKING INCIDENTS.

FORWARD EMERGENCY BRAKING SYSTEM, APPLIED HARD BREAKS AT 40MPH, BRING US TO AN ABRUPT REDUCTION IN SPEED TO 15MPH. THIS HAPPENED DRIVING OVER A RAIL ROAD TRACK THAT IS EMBEDDED IN THE TAR, NO TRAFFIC IN FRONT FOR 1/4 MILE, 9AM FULL SUNLIGHT. I ALSO NOTICE THE FORWARD EMERGENCY BRAKING WARNING LIGHT COMES ON ERRATICALLY FLASHING FOR DIFFERENT PERIODS OF TIME, THIS HAS BEEN ON THE HIGHWAY AND CITY ROADS, IT HAPPENS WITH NO VEHICLES OR ANY OBSTRUCTION IN FRONT OR SIDE OF MY VEHICLE, IT HAPPENS ON OVERCAST DAY OR FULL SUN. A SECOND INCIDENT OCCURRED WHILE I WAS DRIVING AT 50MPH ON A 3 LANE HIGHWAY. I WAS IN THE MIDDLE LANE AND A TRACTOR TRAILER WAS PASSING ON MY RIGHT SIDE, WHEN THE CAB WAS JUST PAST MY HEADLIGHTS, MY NISSAN ROGUE HIT THE BREAKS HARD ENOUGH THAT IT LURCHED US UNSUSPECTINGLY FORWARD, THIS HAPPENED WHILE I HAD MY FOOT ON THE ACCELERATION PEDDLE. LASTLY I HAVE NOTICED WHILE USING THE CRUISE CONTROL AND THE VEHICLE IS GOING DOWNHILL, EASING THE ACCELERATOR EVER SO SLIGHTLY THAT THE FORWARD EMERGENCY BREAKING WARNING LIGHT WILL ILLUMINATE, BUT NOT EVERY TIME. I WOULD NOTE I LIVE IN FLORIDA AND WHEN I SAID DOWNHILL, I ONLY MEAN A SLIGHT DECLINE, WE ARE AT SEA LEVEL, FLAT LAND.