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2017 Nissan Rogue

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Nissan Rogue do not stand out strongly from the model-year median of 320.

About this comparison →

When problems were reported

Mileage at the reported incident

299 reports with mileage · 297 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 122 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

57 crash reports8 fire reports42 injury reports

What owners actually said

596 reports
200 miles · Nov 2, 2017
Unknown Or Other

THIS VEH. HAS FORWARD EMERGENCY BRAKING WHICH NEVER WORKS AS ADVERTISED AND PRESENTED BY NISSAN. A CRASH WILL RESULT EVERY TIME IF YOU FAIL TO BRAKE. DEALER SAYS SYSTEM IS ALIGNED AND THERE ARE NO CODES, BUT IT SIMPLY DOESN'T WORK. I TEST DROVE A SECOND NEW VEH. JUST LIKE MINE, IT FAILED TO WORK TOO. THE NISSAN VIDEO ON FEB SHO…

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THIS VEH. HAS FORWARD EMERGENCY BRAKING WHICH NEVER WORKS AS ADVERTISED AND PRESENTED BY NISSAN. A CRASH WILL RESULT EVERY TIME IF YOU FAIL TO BRAKE. DEALER SAYS SYSTEM IS ALIGNED AND THERE ARE NO CODES, BUT IT SIMPLY DOESN'T WORK. I TEST DROVE A SECOND NEW VEH. JUST LIKE MINE, IT FAILED TO WORK TOO. THE NISSAN VIDEO ON FEB SHOWS TWO INDEPENDENT WARNINGS ALONG WITH BRAKING INTERVENTION IF NECESSARY TO PREVENT A COLLISION. WELL, THIS JUST NEVER OCCURS. IT SIMPLY DOES NOT WORK. I'M SURE THERE ARE THOUSANDS OF UNSUSPECTING FOLKS DRIVING THIS VEH. UNDER A FALSE SENSE OF SECURITY. NISSAN WILL NOT ADMIT TO A PROBLEM WITH THIS SYSTEM. I HAVE READ ONLINE THREADS OF OTHERS MAKING THE SAME COMPLAINT I'M MAKING. THIS VEH. WARRANTS INDEPENDENT TESTING AS THIS SYSTEM RELATES TO SAFETY.

NHTSA ODI #11042565

8,700 miles · Oct 30, 2017
Unknown Or Other

I WAS DRIVING DOWN THE HIGHWAY AROUND 9:30AM ON 10-27-17 WHEN IT SOUNDED LIKE A GUNSHOT. I THEN HEARD GLASS RAINING DOWN ON THE TOP OF MY SUN SHIELD. MY SUNROOF HAD EXPLODED. I WAS ONLY AROUND TWO VEHICLES WHEN THIS OCCURRED AND THERE WAS NO ROAD DEBRIS. NISSAN STATED THEY WILL LOOK INTO THIS ISSUE BUT THAT I NEED TO TURN A CL…

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I WAS DRIVING DOWN THE HIGHWAY AROUND 9:30AM ON 10-27-17 WHEN IT SOUNDED LIKE A GUNSHOT. I THEN HEARD GLASS RAINING DOWN ON THE TOP OF MY SUN SHIELD. MY SUNROOF HAD EXPLODED. I WAS ONLY AROUND TWO VEHICLES WHEN THIS OCCURRED AND THERE WAS NO ROAD DEBRIS. NISSAN STATED THEY WILL LOOK INTO THIS ISSUE BUT THAT I NEED TO TURN A CLAIM INTO MY INSURANCE.

NHTSA ODI #11041037

5,000 miles · Oct 20, 2017
Forward Collision AvoidanceUnknown Or Other

ON OCTOBER 11, 2017, THE VEHICLE'S 'INTELLIGENT SAFETY SHIELD' FEATURE CAUSE THE VEHICLE TO UNEXPECTEDLY BRAKE WHILE MOVING AT APPROXIMATELY 65 MPH ON THE INTERSTATE 10 FREEWAY. THIS MALFUNCTION NEARLY CAUSED A SERIOUS ACCIDENT WHICH COULD HAVE RESULTED IN SERIOUS INJURIES. WE IMMEDIATELY CONTACTED THE NISSAN DEALER AND THEY …

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ON OCTOBER 11, 2017, THE VEHICLE'S 'INTELLIGENT SAFETY SHIELD' FEATURE CAUSE THE VEHICLE TO UNEXPECTEDLY BRAKE WHILE MOVING AT APPROXIMATELY 65 MPH ON THE INTERSTATE 10 FREEWAY. THIS MALFUNCTION NEARLY CAUSED A SERIOUS ACCIDENT WHICH COULD HAVE RESULTED IN SERIOUS INJURIES. WE IMMEDIATELY CONTACTED THE NISSAN DEALER AND THEY DID HAVE THE VEHICLE TOWED TO THEIR SERVICE DEPARTMENT FOR INSPECTION. THEY HAVE HAD THE VEHICLE FOR APPROXIMATELY 1 WEEK AND ARE NOW CONTACTING US REQUESTING THAT WE PICK UP THE VEHICLE, DESPITE THE FACT THAT THEY HAVE NOT REPAIRED THE VEHICLE OR EVEN KNOW 'EXACTLY WHAT THE PROBLEM IS' IN THEIR OWN WORDS.

NHTSA ODI #11035301

2,700 miles · Oct 13, 2017
Forward Collision AvoidanceService Brakes

YESTERDAY, WHILST DRIVING AT 30 MPH THE FORWARD EMERGENCY BRAKING SYSTEM ACTIVATED. NO CARS, PEDESTRIANS OR OBJECTS WERE IN FRONT OF VEHICLE. ROAD WAS LEVEL AND CAR TRAVELING STRAIGHT. DISPLAY IN CENTRE OF DASH INDICATED " MALFUNCTION" CAR PULLED TO SIDE OF ROAD, SHUT DOWN AND RESTARTED. NO OTHER SIGNS OF PROBLEMS. NO OBJECTS O…

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YESTERDAY, WHILST DRIVING AT 30 MPH THE FORWARD EMERGENCY BRAKING SYSTEM ACTIVATED. NO CARS, PEDESTRIANS OR OBJECTS WERE IN FRONT OF VEHICLE. ROAD WAS LEVEL AND CAR TRAVELING STRAIGHT. DISPLAY IN CENTRE OF DASH INDICATED " MALFUNCTION" CAR PULLED TO SIDE OF ROAD, SHUT DOWN AND RESTARTED. NO OTHER SIGNS OF PROBLEMS. NO OBJECTS OF ANY SORT WERE IN FRONT OF VEHICLE.

NHTSA ODI #11033225

338 miles · Oct 6, 2017
Fuel/propulsion System

MY GAS GAUGE IS SHOWING FULL AFTER FILL UP BUT NOW IS NOT MOVEING AND SAYS I STILL HAVE A FULL TANK AND THATS NOT POSSIBLE WITH 203 MILES TO EMPTY WHEN NORMALY WHEN I FILL UP ITS OVER 440 MILES TO EMPTY

NHTSA ODI #11032133

400 miles · Sep 27, 2017
Power Train

TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE TURNED ON, THE TRANSMISSION ERRONEOUSLY SWITCHED TO REVERSE AND THE VEHICLE MOVED BACKWARDS. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO HALL NISSAN IN CHESAPEAKE, VA, BUT THE FAILURE COU…

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TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE TURNED ON, THE TRANSMISSION ERRONEOUSLY SWITCHED TO REVERSE AND THE VEHICLE MOVED BACKWARDS. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO HALL NISSAN IN CHESAPEAKE, VA, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 400.

NHTSA ODI #11030208

17,285 miles · Jul 30, 2017
Unknown Or Other

THE FRONT WINDSHIELD SPONTANEOUSLY EXPLODED WHILE THE VEHICLE WAS CRUISING ON INTERSTATE 5 AROUND MARK 195 IN WASHINGTON STATE AROUND 11:30AM. THERE WAS A SMOOTH TRAFFIC WITH NO BIG TRUCKS AROUND AND NO FOREIGN OBJECTS FLYING OVER.

NHTSA ODI #11011525

5,000 miles · Jul 24, 2017
Service BrakesCrashInjury

I HAVE A SHORT COMMUTE TO WORK DOWNTOWN WHERE I HAVE TO PARK IN A PARKING STRUCTURE. THIS FRIDAY MORNING THE CAR WAS DRIVING FINE UNTIL I PULLED INTO A PARKING SPACE. AS I TRIED TO SLOWDOWN THE VEHICLE INTO PARKING, THE CAR DID NOT STOP. I PUMPED ON THE BRAKE PEDAL TWICE BEFORE HITTING THE CONCRETE WALL ON THE 6TH FLOOR OF TH…

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I HAVE A SHORT COMMUTE TO WORK DOWNTOWN WHERE I HAVE TO PARK IN A PARKING STRUCTURE. THIS FRIDAY MORNING THE CAR WAS DRIVING FINE UNTIL I PULLED INTO A PARKING SPACE. AS I TRIED TO SLOWDOWN THE VEHICLE INTO PARKING, THE CAR DID NOT STOP. I PUMPED ON THE BRAKE PEDAL TWICE BEFORE HITTING THE CONCRETE WALL ON THE 6TH FLOOR OF THE STRUCTURE. I AM CURRENTLY WAITING ON THE ESTIMATE FOR THE REPAIRS, BUT I NO LONGER FEEL SAFE DRIVING THIS VEHICLE.

NHTSA ODI #11010220

5,000 miles · Jul 24, 2017
Air Bags

TAKATA RECALL - I HAVE A NEW 2017 NISSAN ROGUE PURCHASED IN APRIL 2017. WHILE DRIVING IN MY NEIGHBORHOOD LESS THAN 25 MILES AN HOUR, MY DAUGHTER RUBBED THE CURB WITH THE BACK TIRE AND THE SIDE AIRBAGS DEPLOYED. THERE IS NO BODY OR OTHER DAMAGE TO THE CAR AT ALL. NO ONE WAS SITTING IN THE PASSENGER SEAT EITHER WHICH I THOUGHT W…

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TAKATA RECALL - I HAVE A NEW 2017 NISSAN ROGUE PURCHASED IN APRIL 2017. WHILE DRIVING IN MY NEIGHBORHOOD LESS THAN 25 MILES AN HOUR, MY DAUGHTER RUBBED THE CURB WITH THE BACK TIRE AND THE SIDE AIRBAGS DEPLOYED. THERE IS NO BODY OR OTHER DAMAGE TO THE CAR AT ALL. NO ONE WAS SITTING IN THE PASSENGER SEAT EITHER WHICH I THOUGHT WAS ODD. I WAS IN THE BACK SEAT OF THE CAR BECAUSE SHE CAME TO PICK ME UP BECAUSE I TWISTED MY ANKLE WHILE JOGGING AND CALLED HER TO COME GET ME. TWO VERY NICEPOLICE OFFICERS STOPPED TO HELP US CHANGE THE TIRE AND WERE SURPRISED THAT THE AIRBAGS DEPLOYED WHEN THERE WASN'T ANY DAMAGE TO THE CAR. ONE OF THE OFFICERS RECOMMENDED I SUBMIT THIS FORM BECAUSE HE HAD HEARD OF AN ISSUE WITH THE TAKATA AIRBAGS DEPLOYING DUE TO AN INFLATER ISSUE. I HAD THE TIRE REPLACED BUT HAVE NOT FILED WITH MY INSURANCE COMPANY AS I DO NOT WANT MY PREMIUMS TO INCREASE. THE POLICE OFFICER TOLD ME IF I DECIDED TO CLAIM THIS ON MY INSURANCE I COULD GO ON LINE AND COMPLETE A GEORGIA SR13 FORM. I STILL HAVEN'T REPLACED THE AIRBAG, SEAT OR SEAT BELT AS I HAVE HEARD IT IS NOT CHEAP TO REPLACE. I CALLED NISSAN AND THEY TOLD ME THAT THE SEAT BELT ALONE WOULD COST $500.00. I HAVE HIT/RUBBED MANY CURBS IN MY LIFE AND HAVE NEVER HAD OR HEARD OF AN AIRBAG DEPLOYING, ESPECIALLY DRIVING LESS THAN 25 MILES PER HOUR. PLEASE LET ME KNOW WHAT ADDITIONAL INFORMATION YOU MAY NEED FROM ME FOR THIS COMPLAINT.

NHTSA ODI #11010215

10,500 miles · Jul 7, 2017
Air Bags

I WAS DRIVING TO WORK AT 547 AM ON COGAN IN PALM BAY, FL WHEN I HEARD A LOUD BANG, IT WAS DARK OUT NO RAIN AND I IMMEDIATELY ATTEMPTED TO PULL OVER AND MY ENTIRE SIDE CURTAIN AIRBAGS AND PASSENGER SEAT AIRBAGS DEPLOYED ON THEIR OWN WITHOUT HITTING ANYTHING OR ANY SORT OF IMPACT. A POLICE OFFICER LUCKILY APPROACHED THE SEEN BEHIN…

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I WAS DRIVING TO WORK AT 547 AM ON COGAN IN PALM BAY, FL WHEN I HEARD A LOUD BANG, IT WAS DARK OUT NO RAIN AND I IMMEDIATELY ATTEMPTED TO PULL OVER AND MY ENTIRE SIDE CURTAIN AIRBAGS AND PASSENGER SEAT AIRBAGS DEPLOYED ON THEIR OWN WITHOUT HITTING ANYTHING OR ANY SORT OF IMPACT. A POLICE OFFICER LUCKILY APPROACHED THE SEEN BEHIND ME AND I DO HAVE A CALL FOR SERVICE REPORT FROM PALM BAY POLICE DEPARTMENT STATING AIRBAGS DEPLOYED FOR UNKNOWN REASON. I IMMEDIATELY CALLED NISSAN DEALERSHIP IN MELBOURNE TO REPORT THIS AND THEY HAD MY VEHICLE TOWED TO THE DEALERSHIP. INITIALLY THE DEALERSHIP WAS VERY ACCUSATORY TRYING TO TELL ME THIS HAD NEVER HAPPENED BEFORE MAKING ME FEEL I HAD DONE SOMETHING WHEN INDEED I HAD NOT. A THIRD PARTY INVESTIGATOR WAS CALLED TO ASSESS THE BLACK BOX WHICH INDEED REVEALED THERE WAS NO IMPACT AND THERE WAS A FAULTY AIRBAG SYSTEM. AFTER A WEEK AND A HALF WITH NO FINAL ANSWER I FINALLY WAS CALLED THAT NISSAN WOULD COVER THE DAMAGES UNDER THE WARRANTY. THEY DID NOT ACCOMMODATE ME WITH AN EQUIVALENT VEHICLE I WAS DRIVING INSTEAD GAVE ME A NISSAN VERSA STANDARD. THE REPAIRS TOOK APPROX A MONTH AND A HALF. THE NOW HAVE OFFERED A SETTLEMENT OF 2500 TO RELEASE THEM FROM ANY FUTURE LIABILITY WHICH I HAVE NOT SUBMITTED BACK TO THEM AND I AM IN THE PROCESS OF WORKING WITH THE ATTORNEY GENERALS OFFICE FOR A LEMON LAW CLAIM. MY SAFETY WAS COMPROMISED AND REGARDLESS OF HOW MANY REPAIRS DONE IT STILL BECAME A VERY TRAUMATIC EXPERIENCE TO GO THROW. HAD I BEEN ON THE HIGHWAY I COULD HAVE DIED DUE TO THE AIRBAGS DEPLOYING AND IMPEDING MY VISIBILITY. THIS NEEDS TO BE FURTHER INVESTIGATED FOR THE SAFETY OF OTHERS...UPDATED 07/13/17 *BF *CN *TT CONSUMER STATED IN THE INCIDENT REPORT: DRIVING TO WORK ON SMOOTH PAVED ROAD WHEN RIGHT SIDE CURTAIN AND SEAT AIRBAGS DEPLOYED. PULLED TO THE RIGHT, CLIMBED OVER CURB WITH TWO RIGHT WHEELS OVER SIDEWALK AND LEFT WHEEL OVER ROAD PAVEMENT. UPDATED 10/1/18*JB

NHTSA ODI #11003635

Official recalls

5

23V093000 · Electrical SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Feb 16, 2023

Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.

Consequence & remedy

Consequence: Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.

Remedy: Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.

22V875000 · Electrical System:wiring

Nov 23, 2022

Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.

Consequence & remedy

Consequence: A corroded dash side harness connector increases the risk of a fire.

Remedy: Dealers will apply grease and repair any corroded connector as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC934.

21V839000 · Engine And Engine Cooling:engine:engine Control Module (ecu/ecm); Hybrid Propulsion System

Oct 26, 2021

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence & remedy

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

Additional source detail variants (2)

Engine And Engine Cooling:engine:engine Control Module (ecu/ecm)

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

Hybrid Propulsion System

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

17V663000 · Seat Belts; Seats

Oct 18, 2017

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence & remedy

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Additional source detail variants (2)

Seats

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Seat Belts

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

16V244000 · Air Bags:sensor:occupant Classification

Apr 26, 2016

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Consequence & remedy

Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE19010 · False Automatic Emergency Braking

Opened Sep 9, 2019 · No close date supplied

Status: open (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking

NHTSA received a defect petition (DP19-001) from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleges that, based on Nissan's actions, the manufacturer is aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two "Quality Actions," and initiating a "Customer Service Initiative" in relation to it. CAS contends that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argues that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI has granted the petition and is opening this preliminary evaluation in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 11048349, 11035301, 11033225, and 10972343.

DP19001 · False Automatic Emergency Braking

Opened Apr 8, 2019 · Closed Sep 16, 2019

Status: closed (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking

NHTSA received a letter from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleged that, based on Nissan's actions, the manufacturer was aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two Quality Actions, and initiation of a Customer Service Initiative in relation to it. CAS contended that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argued that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI grants this petition and has opened preliminary evaluation PE19-010 in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 1104

Go deeper into Nissan Rogue problems