IllustrationTHE SUNROOF EXPLODED. I WAS DRIVING ON THE HIGHWAY AND THE SUNROOF EXPLODED. IT WAS 27 DEGREES FAHRENHEIT OUT.
2017 Nissan Rogue
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2017 Nissan Rogue do not stand out strongly from the model-year median of 320.
About this comparison →How this year compares
Owner complaints by model year
Compare all Rogue years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1340–25K
7325–50K
4950–75K
1875–100K
22100–150K
3150K+
299 reports with mileage · 297 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 122 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Forward Collision Avoidance. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
57 crash reports8 fire reports42 injury reports
What owners actually said
596 reportsTHE VEHICLE WAS BEING DRIVEN TOWARD A FOUR LANE INTERSECTION WITH TRAFFIC LIGHT CONTROL. AS THE VEHICLE APPROACHED THE INTERSECTION AND THE RED LIGHT, THE BRAKES WERE APPLIED AND FAILED TO ENGAGE. THE BRAKE PEDAL WENT TO THE FLOOR AND NEVER SLOWED THE VEHICLE. THERE WERE OPEN LANES TO THE RIGHT AND THE VEHICLE WAS MOVED OVER …
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THE VEHICLE WAS BEING DRIVEN TOWARD A FOUR LANE INTERSECTION WITH TRAFFIC LIGHT CONTROL. AS THE VEHICLE APPROACHED THE INTERSECTION AND THE RED LIGHT, THE BRAKES WERE APPLIED AND FAILED TO ENGAGE. THE BRAKE PEDAL WENT TO THE FLOOR AND NEVER SLOWED THE VEHICLE. THERE WERE OPEN LANES TO THE RIGHT AND THE VEHICLE WAS MOVED OVER TO THIS OPEN LANE AND NEVER SLOWED. THE VEHICLE WENT INTO AND THROUGH THE INTERSECTION. NO CROSS TRAFFIC VEHICLES WERE IMPACTED AND THE DRIVER WAS ABLE TO MOVE THE VEHICLE OVER TO THE SIDE ROAD AND SLOW THE VEHICLE AS IT WENT UP AN INCLINE. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS REPORTED THAT NO MECHANICAL FAILURES WERE FOUND. NO REPAIRS WERE MADE. THE VEHICLE HAS APPROXIMATELY 8000 MILES ON IT,
THERE IS A SAFETY ISSUE WITH THE FRONT BRAKING SYSTEM. THERE IS EVEN A DOCUMENT SEND TO THE NISSAN DEALERSHIPS NOTIFYING THEM THAT IT IS A KNOWN ISSUE, BUT THERE IS NO FIX AS OF YET THE ENGINEERS CANNOT EVEN FIND A CAUSE FOR THE ISSUE. I ASKED FOR A COPY OF THE LETTER, BUT, OF COURSE, IT IS A "CONFIDENTIAL" DOCUMENT AND ONLY …
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THERE IS A SAFETY ISSUE WITH THE FRONT BRAKING SYSTEM. THERE IS EVEN A DOCUMENT SEND TO THE NISSAN DEALERSHIPS NOTIFYING THEM THAT IT IS A KNOWN ISSUE, BUT THERE IS NO FIX AS OF YET THE ENGINEERS CANNOT EVEN FIND A CAUSE FOR THE ISSUE. I ASKED FOR A COPY OF THE LETTER, BUT, OF COURSE, IT IS A "CONFIDENTIAL" DOCUMENT AND ONLY PRIVILEGED PARTIES ARE ABLE TO HAVE ACCESS TO IT. WHAT HAPPENS IS THERE WILL BE AN AUDIBLE BEEPING (TWO-THREE TIMES) AND IMMEDIATELY AFTER YOUR CAR WILL SLAM ON THE BRAKES ON IT OWN, WHICH IN TURN KICKS ON THE ANTI-LOCK BRAKES. THERE WILL BE NOTHING ON THE SENSOR OR NOTHING IN YOUR PATH IN FRONT OF YOU. IT DOES THIS SPONTANEOUSLY. THIS WAS WHILE I WAS DRIVING!!!! THIS HAS HAPPENED TO ME 3 TIMES ALREADY. WHEN HOOKED UP TO A DIAGNOSTIC TESTER, IT THROWS A CODE THAT THERE WAS SOMETHING IN FRONT OF THE SENSOR. THE DATE MARKED ON THIS CLAIM/REPORT WAS THE LAST TIME IT HAS HAPPENED....SO FAR....
THE NISSAN ROGUE 2017 (NO THIRD SEAT) LATCH SYSTEM IS NOT ACCEPTABLE. THE LOWER ANCHORS ARE BURIED AND SO TIGHTLY ENCASED THAT IT WAS INCREDIBLY DIFFICULT TO INSTALL OUR CHILD SEATS. IF THERE WERE A COLLISION AND THE SEATS NEEDED TO BE EXTRACTED QUICKLY, I HAVE NO DOUBT THAT THEY WOULD NEED TO BE CUT OUT DUE TO THE LOWER ANCHOR …
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THE NISSAN ROGUE 2017 (NO THIRD SEAT) LATCH SYSTEM IS NOT ACCEPTABLE. THE LOWER ANCHORS ARE BURIED AND SO TIGHTLY ENCASED THAT IT WAS INCREDIBLY DIFFICULT TO INSTALL OUR CHILD SEATS. IF THERE WERE A COLLISION AND THE SEATS NEEDED TO BE EXTRACTED QUICKLY, I HAVE NO DOUBT THAT THEY WOULD NEED TO BE CUT OUT DUE TO THE LOWER ANCHOR POSITIONS AND ENCASEMENT. I'M A FAIRLY STRONG, GROWN WOMAN, AND I COULD BARELY FEEL THE LOWER ANCHORS, LET ALONE INSTALL THE CHILD SEAT. I HAVE QUICKLY INSTALLED CAR SEATS IN A TOYOTA PRIUS, NISSAN VERSA, HONDA ODYSSY, NISSAN MAXIMA, NISSAN ALTIMA, AND OTHER RENTED VEHICLES. THIS LATCH SYSTEM WAS BY FAR, THE MOST DIFFICULT AND INACCESSIBLE. PLEASE LOOK INTO THIS VEHICLE AND IT'S LOWER ANCHORS. NOTE: OUR NISSAN VERSA IS CURRENTLY IN STORAGE AWAITING A TAKATA AIRBAG REPLACEMENT (THE SECOND ONE). WHILE WE WAIT, WE ARE PARTICIPATING IN NISSAN'S FREE VEHICLE LOANER PROGRAM, REQUIRING US TO CHANGE VEHICLES EVERY 2-3 MONTHS. AS A RESULT, WE ARE HAVING TO REINSTALL OUR CHILD SEATS EACH TIME. NO INCIDENT HAS OCCURRED YET, BUT WE ARE HAVING EXTREME DIFFICULTY IN INSTALLING OUR CHILD SEATS IN THE NISSAN ROGUE.
I HEARD A VERY SLIGHT NOISE BUT NO ONE ELSE COULD HEAR IT. AFTER ABOUT 5 MONTHS I TOOK THE CAR TO THE DEALER AND HE COULDN'T HEAR IT. 3 MORE MONTHS WENT BY AND I INSISTED THAT I WANTED TO TEST DRIVE IT AGAIN WITH A YOUNG PERSON WHO COULD HEAR WELL. THE NOISE WAS CONFIRMED. I HAVE A BENT AXLE, BENT STRUT AND WORN BEARINGS
PREPARING FOR A ROAD TRIP, WE HAD THE CAR IN OUR GARAGE AND FILLED THE WASHER FLUID TANK (AFTER COMPLETELY EMPTYING IT) WITH FLUID THAT WILL NOT FREEZE UP TO -40F AND IT WAS WORKING FINE FOR A FEW HOURS WHILE DRIVING, HOWEVER LATER WHILE DRIVING NO FLUID WAS COMING OUT ON EITHER THE FRONT OR REAR WINDSHIELD. THE PUMP WAS WORKING…
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PREPARING FOR A ROAD TRIP, WE HAD THE CAR IN OUR GARAGE AND FILLED THE WASHER FLUID TANK (AFTER COMPLETELY EMPTYING IT) WITH FLUID THAT WILL NOT FREEZE UP TO -40F AND IT WAS WORKING FINE FOR A FEW HOURS WHILE DRIVING, HOWEVER LATER WHILE DRIVING NO FLUID WAS COMING OUT ON EITHER THE FRONT OR REAR WINDSHIELD. THE PUMP WAS WORKING, BUT THE TOP LINES AND NOZZLES WERE FROZEN SO NOTHING WAS COMING OUT. THIS WAS EXTREMELY DANGEROUS. IT WAS MAYBE 10F OUTSIDE WITH SALTY AND WET ROADS DUE TO LIGHT FLURRIES AND WE WERE SUPPOSED TO BE DRIVING HOME ON INTERSTATE HIGHWAYS FOR 8 HOURS. WE LOST VISIBILITY MULTIPLE TIMES AND HAD TO KEEP PULLING OVER TO MANUALLY WIPE DOWN THE WINDSHIELDS AND EVENTUALLY WERE UNABLE TO MAKE OUR TRIP AS PLANNED BECAUSE OF HOW IMPOSSIBLE AND UNSAFE IT WAS TO USE THE CAR. THE NOZZLES AND LINES ARE SIMPLY TOO SMALL AND IT'S NOT A PROBLEM WITH OUR FLUID AS IT WAS COMPLETELY LIQUID. WE COULD FEEL HOW TIGHT THE TUBES WERE AND HOW IT WAS UNABLE TO GET THE FLUID THROUGH. YOU DO NOT REALIZE HOW NECESSARY WINDSHIELD FLUID IS UNTIL YOUR CAR GETS COVERED IN SALT BEHIND A TRUCK ON THE INTERSTATE AND YOU INSTANTLY CANNOT SEE ANYTHING. THIS IS UNACCEPTABLE AND EXTREMELY UNSAFE FOR ALL PEOPLE DRIVING IN THE WINTER. IT IS STILL NOT WORKING PROPERLY AND IT'S 20F TODAY WHICH IS AVERAGE NORTHEAST TEMPERATURE. SOMETIMES WE GET A VERY LIGHT SPRAY THROUGH THE FRONT WINDSHIELDS - I'D SAY MAYBE 15% OF WHAT NORMALLY GETS OUT. THIS ISSUE HAS PUT US IN DANGER.
THE SEAT BELT LOCATED AT THE REAR PASSENGER DRIVER SIDE BROKE I WAS BUCKLING UP MY DAUGHTER'S CAR SEAT AND WHEN I PULLED THE SEATBELT ABOUT HALFWAY I HEARD A SMALL CLICK AND THEN THE SEAT BELT ROLLED ALL THE WAY OUT AND WOULD NOT GO BACK IN THE CAR WAS PARKED IN MY DRIVEWAY
THIS VEHICLE WAS PURCHASED NEW FROM THE DEALERSHIP, NISSAN OF VACAVILLE, ON 9-16-2017. ON 10-26-2017 WHILE TRAVELING AT APPROXIMATELY 35 MPH THE VEHICLE'S FORWARD EMERGENCY BRAKING SYSTEM (FEB) SUDDENLY AND UNEXPECTEDLY ACTIVATED, BRING THE CAR TO A FULL AND COMPLETE STOP IN THE MIDDLE OF THE ROAD. THE BRAKING SYSTEM DISENGAGED …
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THIS VEHICLE WAS PURCHASED NEW FROM THE DEALERSHIP, NISSAN OF VACAVILLE, ON 9-16-2017. ON 10-26-2017 WHILE TRAVELING AT APPROXIMATELY 35 MPH THE VEHICLE'S FORWARD EMERGENCY BRAKING SYSTEM (FEB) SUDDENLY AND UNEXPECTEDLY ACTIVATED, BRING THE CAR TO A FULL AND COMPLETE STOP IN THE MIDDLE OF THE ROAD. THE BRAKING SYSTEM DISENGAGED WITHIN A FEW SECONDS AND I WAS ABLE TO PULL TO THE SIDE OF THE ROAD. THERE WERE NO ADVERSE CONDITIONS, OBSTRUCTIONS, OR VEHICLES WITHIN A DANGEROUS DISTANCE TO HAVE CAUSED THE ACTIVATION. THE DASHBOARD WARNING LIGHTS DISPLAYED THE ALERT MESSAGE "WARNING" "MALFUNCTION." THE VEHICLE WAS SUBSEQUENTLY TOWED TO AUTOCOM NISSAN OF CONCORD FOR SERVICE AND DIAGNOSIS. I WAS TOLD CODES U1002, C1B5D, AND C1A16-97 WERE STORED IN THE COMPUTER SYSTEM. C1A16-97 RELATES TO AN OBSTRUCTION OR BLOCKED RADAR SENSOR, BUT THAT ALL THE STORED CODES WERE IN THE PAST. C1A16-97 WAS STORED AT 1983 MILES - I EXPERIENCED NO ACTIVATION OF THE SYSTEM AT THAT TIME. ACCORDING TO THE DEALERSHIP THERE WERE NO STORED CODES RELATED TO TODAY'S INCIDENT. NISSAN TECH LINE MADE A REMOTE DIAGNOSIS AND CONCLUDED A LOOSE LICENSE PLATE FRAME LIKELY HAD CAUSED AND OBSTRUCTION, ACTIVATING THE SYSTEM. THIS IS IN CONFLICT WITH THE OWNERS MANUAL'S EXPLANATION OF FEB SHUT DOWN IN THE EVENT OF AN OBSTRUCTION. ON 12-19-2017 I RETURNED THE VEHICLE TO THE DEALERSHIP WHERE I PURCHASED THE CAR. AFTER FOUR DAYS OF DIAGNOSTIC AND ROAD TESTING I WAS TOLD THAT, ACCORDING TO NISSAN TECH LINE, SINCE THE DEALERSHIP WAS UNABLE TO DUPLICATE THE MALFUNCTION DURING THE TEST DRIVE, THEN THE CAR IS CONSIDERED OPERATIONAL AND SAFE AND COULD BE RETURNED TO THE CUSTOMER. AND ALTHOUGH FINDING MULTIPLE PAST CODES STORED ECM-UL00L, ASB-UL002, BCM UL000-00, UL000-01, CLB40-49, CLB30-49, UL000-00, ICC /ADAS-C1B53-04, CLB54-00, UL000-01 ALL INDICATION MALFUNCTION. NONE OF WHICH HAVE BEEN RESOLVED OR REPAIRED. ## VIN PASSED ## NISSAN ROUGE S FWD 2017.5 ##
THE FIRST TIME THE VEHICLE MALFUNCTIONED, I WAS DRIVING IN A GROCERY STORE PARKING LOT WITH A PERSONAL FRIEND AND SUDDENLY THE CAR'S EMERGENCY BRAKE PROTECTION ACTIVATED JOLTING THE CAR TO A STOP. THE SECOND OCCURRENCE WAS IN A PARKING DECK (DIFFERENT FROM THE FIRST LOCATION) AND THE CAR AGAIN ACTIVATED THE EMERGENCY BRAKE PROTE…
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THE FIRST TIME THE VEHICLE MALFUNCTIONED, I WAS DRIVING IN A GROCERY STORE PARKING LOT WITH A PERSONAL FRIEND AND SUDDENLY THE CAR'S EMERGENCY BRAKE PROTECTION ACTIVATED JOLTING THE CAR TO A STOP. THE SECOND OCCURRENCE WAS IN A PARKING DECK (DIFFERENT FROM THE FIRST LOCATION) AND THE CAR AGAIN ACTIVATED THE EMERGENCY BRAKE PROTECTION SYSTEM JOLTING THE CAR TO A STOP. I THEN FELT THIS WAS A SAFETY ISSUE AND BROUGHT THIS INTO THE NISSAN DEALERSHIP. THEY CHECKED THE CAR AND CALLED REPORTING THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR AND I SHOULD PICK IT UP. I PICKED THE CAR UP AND CONTINUED TO DRIVE IT UNTIL I SWITCHED CARS WITH A PERSONAL FRIEND WHO USED THE CAR TO DRIVE ONE MILE BACK TO HOME DOWN A 4 LANE ROAD. UPON COMING TO AN INTERSECTION, SHE REPORTS SHE BEGAN SLOWING DOWN AND GOT IN A TURN LANE TO MAKE A LEFT ONTO OUR NEIGHBORHOOD ROAD AND AS SHE WAS APPROACHING THE LIGHT, THE CAR ACTIVATED THE EMERGENCY BRAKING SYSTEM, AGAIN JOLTING THE CAR TO A STOP. SHE STATES DURING AND AFTER THE CAR CAME TO A COMPLETE STOP, SHE KEPT HER FOOT ON THE BREAK THE ENTIRE TIME AND WHILE DECOMPRESSING THE BRAKE, THE CAR THEN JOLTED FORWARD CRASHING INTO THE CAR IN FRONT OF HER. I HAD THE CAR TOWED IN TO THE NISSAN DEALERSHIP AND HAD CORPORATE NISSAN STEP IN TO INVESTIGATE THE CAR. 6 WEEKS LATER THEY INVESTIGATED THE CAR REPORTING THAT NO ERROR WAS FOUND WITH THE CAR AND AGAIN I SHOULD PICK MY VEHICLE UP. I REQUESTED SPECIFIC TESTS AND ASKED THE TESTING PROCESS FOR THE CAR AND WAS ADVISED BY THE INVESTIGATION DEPARTMENT THAT THEY COULD NOT DISCLOSE THAT INFORMATION AND THAT THE TESTING AND RESULTS WERE "PROPERTY OF NISSAN" AND THAT THEY WERE NOT OFFERING ANY FURTHER ASSISTANCE.
ABS BRAKING SYSTEM GOES ON WHEN DRIVING CAR FOR NO APPARENT REASON. NO OTHER CARS OR OBSTACLES AROUND. THIS HAS HAPPENED 7 TIMES. SPEED USUALLY BETWEEN 30 /35 MPH. ALERT SIGNAL BEEPS FIRST . BRAKES RELEASE AFTER APPROXIMATELY 3 TO 4 SECONDS
Official recalls
523V093000 · Electrical SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Feb 16, 2023
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Consequence & remedy
Consequence: Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.
Remedy: Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.
22V875000 · Electrical System:wiring
Nov 23, 2022
Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.
Consequence & remedy
Consequence: A corroded dash side harness connector increases the risk of a fire.
Remedy: Dealers will apply grease and repair any corroded connector as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC934.
21V839000 · Engine And Engine Cooling:engine:engine Control Module (ecu/ecm); Hybrid Propulsion System
Oct 26, 2021
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Consequence & remedy
Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.
Additional source detail variants (2)
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm)
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.
Hybrid Propulsion System
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.
17V663000 · Seat Belts; Seats
Oct 18, 2017
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Consequence & remedy
Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.
Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Additional source detail variants (2)
Seats
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.
Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Seat Belts
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.
Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
16V244000 · Air Bags:sensor:occupant Classification
Apr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Consequence & remedy
Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE19010 · False Automatic Emergency Braking
Opened Sep 9, 2019 · No close date supplied
Status: open (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking
NHTSA received a defect petition (DP19-001) from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleges that, based on Nissan's actions, the manufacturer is aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two "Quality Actions," and initiating a "Customer Service Initiative" in relation to it. CAS contends that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argues that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI has granted the petition and is opening this preliminary evaluation in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 11048349, 11035301, 11033225, and 10972343.
DP19001 · False Automatic Emergency Braking
Opened Apr 8, 2019 · Closed Sep 16, 2019
Status: closed (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking
NHTSA received a letter from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleged that, based on Nissan's actions, the manufacturer was aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two Quality Actions, and initiation of a Customer Service Initiative in relation to it. CAS contended that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argued that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI grants this petition and has opened preliminary evaluation PE19-010 in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 1104