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2017 Nissan Rogue

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Nissan Rogue do not stand out strongly from the model-year median of 320.

About this comparison →

When problems were reported

Mileage at the reported incident

299 reports with mileage · 297 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 122 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

57 crash reports8 fire reports42 injury reports

What owners actually said

596 reports
29,000 miles · Aug 31, 2019
Electronic Stability Control (esc)SteeringUnknown Or Other

ON AUGUST 22, 2019, WHILE DRIVING THE AUTOMATIC EMERGENCY BREAKING SYSTEM ENGAGED (FLASHING LIGHTS, WARNING BEEPS AND A GRINDING NOISE) WHILE I WAS DRIVING ABOUT 30 TO 40 MPH, CAUSING THE CAR TO STALL AND FORCIBLY JERK. THIS ALMOST CAUSED ME TO GET REAR ENDED. THERE WAS NO OBSTRUCTION AHEAD. THIS HAD ALREADY HAPPENED 2 OTHER TIM…

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ON AUGUST 22, 2019, WHILE DRIVING THE AUTOMATIC EMERGENCY BREAKING SYSTEM ENGAGED (FLASHING LIGHTS, WARNING BEEPS AND A GRINDING NOISE) WHILE I WAS DRIVING ABOUT 30 TO 40 MPH, CAUSING THE CAR TO STALL AND FORCIBLY JERK. THIS ALMOST CAUSED ME TO GET REAR ENDED. THERE WAS NO OBSTRUCTION AHEAD. THIS HAD ALREADY HAPPENED 2 OTHER TIMES AND THE DEALERSHIP COULD NOT FIND ANYTHING WRONG WITH IT. I TOOK IT IMMEDIATELY AFTER IT HAPPENED THE THIRD TIME

NHTSA ODI #11252582

20,000 miles · Aug 21, 2019
Electronic Stability Control (esc)Service Brakes

ON AUGUST 16, 2019, WHILE DRIVING UNDER A TOLL BOTH ON A TURNPIKE, THE AUTOMATIC EMERGENCY BREAKING SYSTEM ENGAGED (FLASHING LIGHTS, WARNING BEEPS AND A GRINDING NOISE) WHILE I WAS DRIVING ABOUT 30 TO 40 MPH, CAUSING THE CAR TO STALL AND FORCIBLY JERK. THIS ALMOST CAUSED ME TO COLLIDE AGAINST THE TOLL BOOTH. THERE WAS NO OBSTRUC…

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ON AUGUST 16, 2019, WHILE DRIVING UNDER A TOLL BOTH ON A TURNPIKE, THE AUTOMATIC EMERGENCY BREAKING SYSTEM ENGAGED (FLASHING LIGHTS, WARNING BEEPS AND A GRINDING NOISE) WHILE I WAS DRIVING ABOUT 30 TO 40 MPH, CAUSING THE CAR TO STALL AND FORCIBLY JERK. THIS ALMOST CAUSED ME TO COLLIDE AGAINST THE TOLL BOOTH. THERE WAS NO OBSTRUCTION AHEAD. THIS HAD ALREADY HAPPENED 2 OTHER TIMES AND THE DEALERSHIP COULD NOT FIND ANYTHING WRONG WITH IT. I TOOK IT IMMEDIATELY AFTER IT HAPPENED THE THIRD TIME AND THE DEALERSHIP ACKNOWLEDGED THAT THEY HAD A TECHNICAL SERVICE BULLETIN (TSB) AND REPROGRAMMED THE SENSORS. ON THEIR NOTES, THEY WROTE "REPROGRAM ICC AND ADAS CONTROL UNITS (WARRANTY) (APPLICABLE TSB)". I HAVE DRIVEN UNDER A TOLL BOOTH AFTER AND HAVE NOT EXPERIENCED ANYTHING SIMILAR, HOWEVER, THIS SHOULD HAVE BEEN A RECALL AS THIS ALMOST CAUSED AN ACCIDENT. MY ROGUE ONLY HAS A LITTLE OVER 20,000 MILES ON IT.

NHTSA ODI #11245497

26,000 miles · Aug 17, 2019
Service Brakes

I WAS DRIVING AND THE CAR MADE A LOUD BEEPING NOISE AND STOPPED ON IT'S OWN. IT BREAKED AND I HAD NO CONTROL OVER THE BREAKS OR ACCELERATION. THE EMERGENCY BREAK SYSTEM WENT OFF. A LIGHT CAME ON ON THE DASHBOARD THAT SAID 'MALFUNCTION! CHECK OWNER'S MANUAL.' (SEE PIC). IT WAS REALLY SCARY. I HAD MY 2 YEAR OLD DAUGHTER IN THE CA…

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I WAS DRIVING AND THE CAR MADE A LOUD BEEPING NOISE AND STOPPED ON IT'S OWN. IT BREAKED AND I HAD NO CONTROL OVER THE BREAKS OR ACCELERATION. THE EMERGENCY BREAK SYSTEM WENT OFF. A LIGHT CAME ON ON THE DASHBOARD THAT SAID 'MALFUNCTION! CHECK OWNER'S MANUAL.' (SEE PIC). IT WAS REALLY SCARY. I HAD MY 2 YEAR OLD DAUGHTER IN THE CAR. I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED IF I WERE ON THE HIGHWAY WITH A TRUCK BEHIND ME! THIS IS A KNOWN ISSUE AND I KNOW IT'S BEING INVESTIGATED, BUT THIS NEEDS TO GO AWAY. THIS IS SO SO UNSAFE!

NHTSA ODI #11244598

23,000 miles · Aug 15, 2019
Electronic Stability Control (esc)Service Brakes

I WAS DRIVING UP A RAMP IN A PARKING GARAGE, NOTHING IN FRONT OF ME OR IN MY CROSS WAY, THE VEHICLE SLAMMED ON IT'S BRAKES BY ITSELF. THANKFULLY I WAS NOT DRIVING FAST AND THE CAR BEHIND ME WAS ABLE TO ALSO SLAM ON THEIR BRAKES TO AVOID HITTING ME. I'VE DRIVEN THIS PARKING GARAGE NUMEROUS TIMES OVER THE ALMOST 2 YEARS OF OWING T…

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I WAS DRIVING UP A RAMP IN A PARKING GARAGE, NOTHING IN FRONT OF ME OR IN MY CROSS WAY, THE VEHICLE SLAMMED ON IT'S BRAKES BY ITSELF. THANKFULLY I WAS NOT DRIVING FAST AND THE CAR BEHIND ME WAS ABLE TO ALSO SLAM ON THEIR BRAKES TO AVOID HITTING ME. I'VE DRIVEN THIS PARKING GARAGE NUMEROUS TIMES OVER THE ALMOST 2 YEARS OF OWING THIS VEHICLE WITHOUT THIS HAPPENING BEFORE. MY DEALERSHIP (MCGRATH NISSAN IN ELGIN, ILLINOIS) TOLD ME THIS WAS NORMAL AND I SHOULD ONLY BE CONCERNED IF IT HAPPENS ON AN OPEN ROAD. THIS IS A SAFETY ISSUE IN MY OPINION AND SHOULD NOT BE SHRUGGED OFF BY NISSAN.

NHTSA ODI #11244130

Mileage unknown · Aug 8, 2019
Seats

TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE TURNING THE VEHICLE RIGHT OR LEFT, THE DRIVER'S SEAT MADE A STRANGE CREAKING SOUND. NISSAN OF LITHIA SPRINGS (811 THORNTON RD, LITHIA SPRINGS, GA 30122, 770-674-6080) WAS CONTACTED AND DID NOT ASSIST. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS ADVISED TO CALL NHTSA. THE FAILURE …

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TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE TURNING THE VEHICLE RIGHT OR LEFT, THE DRIVER'S SEAT MADE A STRANGE CREAKING SOUND. NISSAN OF LITHIA SPRINGS (811 THORNTON RD, LITHIA SPRINGS, GA 30122, 770-674-6080) WAS CONTACTED AND DID NOT ASSIST. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS ADVISED TO CALL NHTSA. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

NHTSA ODI #11242669

43,300 miles · Aug 6, 2019
Electrical SystemSeatsUnknown Or Other

STARTING FROM 2017 UP UNTIL 8/5/2019 AFTER OBTAINING MY 2017 NISSAN ROUGE MY INITIAL COMPLAINT WAS THE SEAT, IT IS HORRIBLE, MY COMPLAINTS BROUGHT NO RESULTS FROM NISSAN. THEN AFTER I BEGAN TO NOTICE WHILE DRIVING A LOUD HUMMING SOUND AS IF THE CAR WAS OUT OF GEAR AND THE CAR WOULD SLOW TO A HALT OR STALL/STOP WHILE DRIVING OR…

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STARTING FROM 2017 UP UNTIL 8/5/2019 AFTER OBTAINING MY 2017 NISSAN ROUGE MY INITIAL COMPLAINT WAS THE SEAT, IT IS HORRIBLE, MY COMPLAINTS BROUGHT NO RESULTS FROM NISSAN. THEN AFTER I BEGAN TO NOTICE WHILE DRIVING A LOUD HUMMING SOUND AS IF THE CAR WAS OUT OF GEAR AND THE CAR WOULD SLOW TO A HALT OR STALL/STOP WHILE DRIVING OR I WOULD PULL OVER BECAUSE OF THE FAMILIAR SOUND, NOT SURE WHAT THE MATTER WAS THEN I WOULD SEE THIS FUNNY LITTLE SYMBOL LIKE A CRASH OF SOMETHING OF SORT. THIS HAPPENED SEVERAL TIMES BUT THIS LAST TIME IT HAD A BLATANTLY FLASH THE LITTLE CRASH SYMBOL CAME UP AGAIN BUT NOW WITH AN EXPLANATION MARK AND A CONSISTENT WARNING TELLING ME IT WAS A MALFUNCTION THE CAR CAME TO A HALT BEFORE I COULD PULL OUT THE SHELL GAS STATION. I'M SO THANKFUL THAT IT STOPPED AT THE STATION INSTEAD OF HAPPENING AS I MERGED INTO TRAFFIC AS IT HAD IN THE PAST. I CALLED THE DEALERSHIP AND THEY AT 1ST I WAS TOLD THEY WERE SWAMPED AND I HAD TO MAKE AN APPOINTMENT WHEN MY CALL WAS TRANSFERRED SO I COULD MAKE MY APPOINTMENT I EXPLAINED THE SITUATION TO CUSTOMER SERVICE AGENT AND SHE CONTACTED THE REPAIR SUPERVISOR; I THINK HIS NAME WAS STEVE OR STEPHEN AND HE ADVISED HER TO TELL ME TO TOW THE CAR TO THE DEALER SHIP BECAUSE TRYING TO DRIVE IT WOULD BE DANGEROUS. ONCE I MADE IT HOME I TUNED INTO THE NEWS AND THERE WAS AN INVESTIGATIVE REPORT ON ABC 7 CHICAGO NEWS SAYING THAT MANY HAVE SIMILAR COMPLAINTS AS MINE. I AM VERY AFRAID TO CONTINUE DRIVING THIS CAR; IT NEEDS TO BE RECALLED BECAUSE IT IS DANGEROUS AND I NO LONGER TRUST THE VEHICLE.

NHTSA ODI #11242100

25,207 miles · Jul 31, 2019
Service BrakesCrash

REFERENCE TOTAL BRAKE FAILURE; 8 ISSUES ALREADY REPORTED TO NHTSA ON THE NISSAN ROGUE, INVOLVING 8 WRECKS, 5 INJURIES, GUESS THEY ARE WAITING FOR SOMEONE TO BE KILLED BEFORE ADDRESSING THE SITUATION. I WAS WEST BOUND I-76 OUT OF DENVER CO IN MY 2017 NISSAN ROUGE,WHEN WE CAME UPON AN ACCIDENT SCENE IN THE EXTREME LEFT LANE NEXT …

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REFERENCE TOTAL BRAKE FAILURE; 8 ISSUES ALREADY REPORTED TO NHTSA ON THE NISSAN ROGUE, INVOLVING 8 WRECKS, 5 INJURIES, GUESS THEY ARE WAITING FOR SOMEONE TO BE KILLED BEFORE ADDRESSING THE SITUATION. I WAS WEST BOUND I-76 OUT OF DENVER CO IN MY 2017 NISSAN ROUGE,WHEN WE CAME UPON AN ACCIDENT SCENE IN THE EXTREME LEFT LANE NEXT TO THE EAST/WEST CONCRETE LANE DIVIDER, I SLOWED DOWN WITH THE REST OF THE TRAFFIC AS WE ATTEMPTED TO MERGE INTO THE RIGHT LANE TO GET AROUND THE ACCIDENT, TRAFFIC WAS MOVING AT ABOUT 10-15 MPH OR SLOWER, AS I LOOKED AT THE RIGHT LANE FOR SPACE TO MERGE, A CAR IN THE RIGHT LANE JUMPED IN FORNT OF ME INTO THE LANE THE ACCIDENT WAS IN, THAT LANE WAS STOPPED, HE THEN SLAMMED ON HIS BRAKES, I HAD ABOUT15-20 FEET BETWEEN US, I HIT MY BRAKES HARD, THE PEDAL WENT ALL THE WAY TO THE FLOOR, NO BRAKES. I TOLD WIFE TO HANG ON WE THEN HIT HIS CAR COMING IN CONTACT WITH HIS BUMPER HITCH WHICH STUCK OUT ABOUT 10 INCHES.I WAS STANDING ON THE BRAKE SO HARD MY LEG CRAMPED UP! WE BOTH GOT OUR OF OUR CARS, HE SAW NO DAMAGE TO HIS, GOT BACK IN AND LEFT THE SCENE AS THE LANE HAD THEN STARTED MOVING AGAIN, AS WE WERE PAST THE ACCIDENT. ACTUALLY THE VEHICLES INVOLVED IN THE ACCIDENT WE WERE AVOIDING HAD BEEN MOVED TO THE LEFT SAFETY LANE BUT ONE A PICKUP WAS PROTRUDING INTO LEFT LANE OF TRAFFIC CAUSING US TO HAVE TO MERGER TO THE RIGHT TO PASS, BUT STILL STAY IN BASIC LEFT LANE, THAT WAS WHEN HE MADE MOVE IN FRONT OF ME..HAVE BEEN DRIVING 64 YEARS, 40 PROFESSIONALLY, NEVER HAD A CHARGE ACCIDENT. NOW HAVE ONE DUE TO FAILURE OF THE BRAKES ON 2 YEAR OLD CAR WITH 25,000 MILES ON IT.. NOT THE FIRST TIME FOR NISSAN AS STATED ABOVE, ARE THEY WAITING FOR PEOPLE TO GET KILLED BEFORE THEY ADDRESS A MAJOR SAFETY ISSUE? AT THE LEAST A VEHICLE CHECK SHOULD BE ISSUED TO NISSAN! WE NEEDED TO RENT A CAR FROM ENTERPRISE TO FINISH OUR TRIP, OVER $4500 DAMAGE TO THE VEHICLE.

NHTSA ODI #11240936

58,000 miles · Jul 30, 2019
Unknown Or OtherFire

THE ROGUE CAUGHT FIRE AFTER BEING PARKED FOR 12 HOURS. THE CAR BURNED COMPLETELY TO THE GROUND. IT HAPPENED AROUND 4:00A AND NO ONE WAS IN THE VEHICLE OR AROUND THE VEHICLE WHEN IT OCCURRED. NO INVESTIGATION HAS BEEN DONE AND AM WAITING FOR INSTRUCTIONS FROM THE INSURANCE COMPANY. THIS IS A FLEET VEHICLE FROM MY COMPANY. TH…

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THE ROGUE CAUGHT FIRE AFTER BEING PARKED FOR 12 HOURS. THE CAR BURNED COMPLETELY TO THE GROUND. IT HAPPENED AROUND 4:00A AND NO ONE WAS IN THE VEHICLE OR AROUND THE VEHICLE WHEN IT OCCURRED. NO INVESTIGATION HAS BEEN DONE AND AM WAITING FOR INSTRUCTIONS FROM THE INSURANCE COMPANY. THIS IS A FLEET VEHICLE FROM MY COMPANY. THERE WERE NO ACCESSORIES PLUGGED INTO THE CAR LIKE A CELL PHONE, OR OTHER DEVICE. THE ONLY ITEMS INSIDE THE CAR WAS A SUITCASE WITH CLOTHING, CHILD CAR SEAT, CAR COVERS, SUNGLASSES, AND MISCELLANEOUS SMALL ITEMS.

NHTSA ODI #11240592

120,000 miles · Jul 29, 2019
Service Brakes

THE AUTOMATIC BRAKING SYSTEM DEPLOYS AT RANDOM RESULTING IN NEAR REAR END COLLISIONS. THE CAR HAS BRAKED FORCIBLY WHEN DRIVING OVER SPEED BUMPS, METAL PLATES ON THE ROAD, AND RAILROAD TRACKS. THE DEALER SERVICE DEPARTMENT WON'T REPLACE THE DETECTION SYSTEM SAYING THAT CAN'T "RECREATE" THE PROBLEM. IT CAN'T BE DISABLED PERMANE…

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THE AUTOMATIC BRAKING SYSTEM DEPLOYS AT RANDOM RESULTING IN NEAR REAR END COLLISIONS. THE CAR HAS BRAKED FORCIBLY WHEN DRIVING OVER SPEED BUMPS, METAL PLATES ON THE ROAD, AND RAILROAD TRACKS. THE DEALER SERVICE DEPARTMENT WON'T REPLACE THE DETECTION SYSTEM SAYING THAT CAN'T "RECREATE" THE PROBLEM. IT CAN'T BE DISABLED PERMANENTLY. PLEASE INSIST ON A RECALL. THIS IS SO DANGEROUS! OWNERS SHOULD BE WARNED TO TURN IT OFF MANUALLY EVERY TIME THEY ENTER THEIR CARS.

NHTSA ODI #11240304

48,000 miles · Jul 25, 2019
Service Brakes

I WAS PULLING INTO A DRIVEWAY IN THE CITY, AND THEN AEB STARTED TO BEEP AND THEN SUDDENLY STOPPED THE CAR (THE BRAKES MADE A GRINDING NOISE, THEY STOPPED THAT HARD). THERE WAS NO OBSTRUCTION IN FRONT OF THE SENSOR, AND I WAS ALREADY APPLYING THE BRAKE AND GOING LESS THAN 10 MPH.

NHTSA ODI #11234941

Official recalls

5

23V093000 · Electrical SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Feb 16, 2023

Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.

Consequence & remedy

Consequence: Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.

Remedy: Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.

22V875000 · Electrical System:wiring

Nov 23, 2022

Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.

Consequence & remedy

Consequence: A corroded dash side harness connector increases the risk of a fire.

Remedy: Dealers will apply grease and repair any corroded connector as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC934.

21V839000 · Engine And Engine Cooling:engine:engine Control Module (ecu/ecm); Hybrid Propulsion System

Oct 26, 2021

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence & remedy

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

Additional source detail variants (2)

Engine And Engine Cooling:engine:engine Control Module (ecu/ecm)

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

Hybrid Propulsion System

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

17V663000 · Seat Belts; Seats

Oct 18, 2017

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence & remedy

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Additional source detail variants (2)

Seats

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Seat Belts

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

16V244000 · Air Bags:sensor:occupant Classification

Apr 26, 2016

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Consequence & remedy

Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE19010 · False Automatic Emergency Braking

Opened Sep 9, 2019 · No close date supplied

Status: open (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking

NHTSA received a defect petition (DP19-001) from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleges that, based on Nissan's actions, the manufacturer is aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two "Quality Actions," and initiating a "Customer Service Initiative" in relation to it. CAS contends that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argues that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI has granted the petition and is opening this preliminary evaluation in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 11048349, 11035301, 11033225, and 10972343.

DP19001 · False Automatic Emergency Braking

Opened Apr 8, 2019 · Closed Sep 16, 2019

Status: closed (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking

NHTSA received a letter from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleged that, based on Nissan's actions, the manufacturer was aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two Quality Actions, and initiation of a Customer Service Initiative in relation to it. CAS contended that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argued that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI grants this petition and has opened preliminary evaluation PE19-010 in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 1104

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