THE SUNROOF EXPLODED. I WAS DRIVING ON THE HIGHWAY AND THE SUNROOF EXPLODED. IT WAS 27 DEGREES FAHRENHEIT OUT.
2017 Nissan Rogue
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2017 Nissan Rogue do not stand out strongly from the model-year median of 320.
About this comparison →How this year compares
Owner complaints by model year
Compare all Rogue years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
299 reports with mileage · 297 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 122 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Forward Collision Avoidance. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
139 reportsTHERE IS A SAFETY ISSUE WITH THE FRONT BRAKING SYSTEM. THERE IS EVEN A DOCUMENT SEND TO THE NISSAN DEALERSHIPS NOTIFYING THEM THAT IT IS A KNOWN ISSUE, BUT THERE IS NO FIX AS OF YET THE ENGINEERS CANNOT EVEN FIND A CAUSE FOR THE ISSUE. I ASKED FOR A COPY OF THE LETTER, BUT, OF COURSE, IT IS A "CONFIDENTIAL" DOCUMENT AND ONLY …
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THERE IS A SAFETY ISSUE WITH THE FRONT BRAKING SYSTEM. THERE IS EVEN A DOCUMENT SEND TO THE NISSAN DEALERSHIPS NOTIFYING THEM THAT IT IS A KNOWN ISSUE, BUT THERE IS NO FIX AS OF YET THE ENGINEERS CANNOT EVEN FIND A CAUSE FOR THE ISSUE. I ASKED FOR A COPY OF THE LETTER, BUT, OF COURSE, IT IS A "CONFIDENTIAL" DOCUMENT AND ONLY PRIVILEGED PARTIES ARE ABLE TO HAVE ACCESS TO IT. WHAT HAPPENS IS THERE WILL BE AN AUDIBLE BEEPING (TWO-THREE TIMES) AND IMMEDIATELY AFTER YOUR CAR WILL SLAM ON THE BRAKES ON IT OWN, WHICH IN TURN KICKS ON THE ANTI-LOCK BRAKES. THERE WILL BE NOTHING ON THE SENSOR OR NOTHING IN YOUR PATH IN FRONT OF YOU. IT DOES THIS SPONTANEOUSLY. THIS WAS WHILE I WAS DRIVING!!!! THIS HAS HAPPENED TO ME 3 TIMES ALREADY. WHEN HOOKED UP TO A DIAGNOSTIC TESTER, IT THROWS A CODE THAT THERE WAS SOMETHING IN FRONT OF THE SENSOR. THE DATE MARKED ON THIS CLAIM/REPORT WAS THE LAST TIME IT HAS HAPPENED....SO FAR....
WHILE DRIVING AT APPROXIMATELY 50 MPH DOWN A COUNTRY HIGHWAY THE SUNROOF SHATTERED WITHOUT WARNING. THE ROAD WAS CLEAN AND DRY. I DO NOT BELIEVE THIS WAS THE RESULT OF A ROCK OR BIRD..
THE VEHICLE STARTED SHAKING/VIBRATING HEAVILY WHEN SITTING IN TRAFFIC ON A BUSY HIGHWAY JUST THREE WEEKS AFTER PURCHASE WITH THE CHECK ENGINE LIGHT GOING ON THE SAME DAY. IT CONTINUE TO HAVE THUMP/SHAKE/VIBRATION WHEN IDLING (PARKED OR STOP LIGHT) AND GOING AT REDUCED SPEEDS (ROLLING OFF THE GAS PEDAL WHEN PARKING OR IN HEAVY T…
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THE VEHICLE STARTED SHAKING/VIBRATING HEAVILY WHEN SITTING IN TRAFFIC ON A BUSY HIGHWAY JUST THREE WEEKS AFTER PURCHASE WITH THE CHECK ENGINE LIGHT GOING ON THE SAME DAY. IT CONTINUE TO HAVE THUMP/SHAKE/VIBRATION WHEN IDLING (PARKED OR STOP LIGHT) AND GOING AT REDUCED SPEEDS (ROLLING OFF THE GAS PEDAL WHEN PARKING OR IN HEAVY TRAFFIC) AFTER MULTIPLE VISITS TO THE DEALERSHIP. THE VIBRATION SEEMS TO BE ASSOCIATED WITH A CONTINUOUS SUDDEN DIP IN THE RPM AS IT DIPS AND GOES BACK TO TO WHERE IT WAS. THE DEALERSHIP HAS ADJUSTED THE RPM SETTINGS MULTIPLE TIMES AND THE ISSUE SHIFTS FROM VIBRATION TO THUMPING BUT DOES NOT DISAPPEAR, CLEARLY NOT RESOLVING THE ROOT CAUSE. CURRENTLY, I'VE OWNED THE VEHICLE FOR 3 MONTHS AND BELIEVE THERE WILL BE A RECALL FOR SOMETHING IN THE NEAR FUTURE AS A NEW CAR SHOULD NOT HAVE THESE SORT OF ISSUES OUT OF THE GATE. TIMELINE: PURCHASED: 8/7/2017 CHECK ENGINE LIGHT TURN ON: 8/31/17 1ST DEALERSHIP VISIT: 9/1 (FOUND DTC FOR P0300 BUT COULD NOT REPLICATE ISSUE AND CHANGED NOTHING) 2ND VISIT: 10/2: READJUSTED IDLE SPEED AS PER BULL # NTB15-048A 3RD VISIT: 10/21: INCREASED IDLE TO 670 VEHICLE NOW OPERATES WITH LESS POWER AND RPM STILL DIPS AND SURGES (LESS FREQUENTLY BUT STILL OCCURS) CONTACTED NISSAN FOR REPLACEMENT OR RE-PURCHASE AND WAS DENIED PER DEALERSHIP COMMENTS. THEY RECOMMENDED I TAKE TO A DIFFERENT DEALERSHIP 4TH VISIT: 10/28: COULD NOT REPLICATE, NO CHANGES MADE AT THIS POINT, I AM REACHING OUT TO YOU AND BBB. I BOUGHT THIS CAR WITH THE FULL INTENTION OF KEEPING FOR 10+ YEARS, BUT FEEL UNSAFE DRIVING THIS VEHICLE ESPECIALLY CONSIDERING I LIVE IN THE NYC TRI STATE AREA AND TRAFFIC IS JUST A FACT OF LIFE.
THIS VEH. HAS FORWARD EMERGENCY BRAKING WHICH NEVER WORKS AS ADVERTISED AND PRESENTED BY NISSAN. A CRASH WILL RESULT EVERY TIME IF YOU FAIL TO BRAKE. DEALER SAYS SYSTEM IS ALIGNED AND THERE ARE NO CODES, BUT IT SIMPLY DOESN'T WORK. I TEST DROVE A SECOND NEW VEH. JUST LIKE MINE, IT FAILED TO WORK TOO. THE NISSAN VIDEO ON FEB SHO…
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THIS VEH. HAS FORWARD EMERGENCY BRAKING WHICH NEVER WORKS AS ADVERTISED AND PRESENTED BY NISSAN. A CRASH WILL RESULT EVERY TIME IF YOU FAIL TO BRAKE. DEALER SAYS SYSTEM IS ALIGNED AND THERE ARE NO CODES, BUT IT SIMPLY DOESN'T WORK. I TEST DROVE A SECOND NEW VEH. JUST LIKE MINE, IT FAILED TO WORK TOO. THE NISSAN VIDEO ON FEB SHOWS TWO INDEPENDENT WARNINGS ALONG WITH BRAKING INTERVENTION IF NECESSARY TO PREVENT A COLLISION. WELL, THIS JUST NEVER OCCURS. IT SIMPLY DOES NOT WORK. I'M SURE THERE ARE THOUSANDS OF UNSUSPECTING FOLKS DRIVING THIS VEH. UNDER A FALSE SENSE OF SECURITY. NISSAN WILL NOT ADMIT TO A PROBLEM WITH THIS SYSTEM. I HAVE READ ONLINE THREADS OF OTHERS MAKING THE SAME COMPLAINT I'M MAKING. THIS VEH. WARRANTS INDEPENDENT TESTING AS THIS SYSTEM RELATES TO SAFETY.
I WAS DRIVING DOWN THE HIGHWAY AROUND 9:30AM ON 10-27-17 WHEN IT SOUNDED LIKE A GUNSHOT. I THEN HEARD GLASS RAINING DOWN ON THE TOP OF MY SUN SHIELD. MY SUNROOF HAD EXPLODED. I WAS ONLY AROUND TWO VEHICLES WHEN THIS OCCURRED AND THERE WAS NO ROAD DEBRIS. NISSAN STATED THEY WILL LOOK INTO THIS ISSUE BUT THAT I NEED TO TURN A CL…
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I WAS DRIVING DOWN THE HIGHWAY AROUND 9:30AM ON 10-27-17 WHEN IT SOUNDED LIKE A GUNSHOT. I THEN HEARD GLASS RAINING DOWN ON THE TOP OF MY SUN SHIELD. MY SUNROOF HAD EXPLODED. I WAS ONLY AROUND TWO VEHICLES WHEN THIS OCCURRED AND THERE WAS NO ROAD DEBRIS. NISSAN STATED THEY WILL LOOK INTO THIS ISSUE BUT THAT I NEED TO TURN A CLAIM INTO MY INSURANCE.
ON OCTOBER 11, 2017, THE VEHICLE'S 'INTELLIGENT SAFETY SHIELD' FEATURE CAUSE THE VEHICLE TO UNEXPECTEDLY BRAKE WHILE MOVING AT APPROXIMATELY 65 MPH ON THE INTERSTATE 10 FREEWAY. THIS MALFUNCTION NEARLY CAUSED A SERIOUS ACCIDENT WHICH COULD HAVE RESULTED IN SERIOUS INJURIES. WE IMMEDIATELY CONTACTED THE NISSAN DEALER AND THEY …
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ON OCTOBER 11, 2017, THE VEHICLE'S 'INTELLIGENT SAFETY SHIELD' FEATURE CAUSE THE VEHICLE TO UNEXPECTEDLY BRAKE WHILE MOVING AT APPROXIMATELY 65 MPH ON THE INTERSTATE 10 FREEWAY. THIS MALFUNCTION NEARLY CAUSED A SERIOUS ACCIDENT WHICH COULD HAVE RESULTED IN SERIOUS INJURIES. WE IMMEDIATELY CONTACTED THE NISSAN DEALER AND THEY DID HAVE THE VEHICLE TOWED TO THEIR SERVICE DEPARTMENT FOR INSPECTION. THEY HAVE HAD THE VEHICLE FOR APPROXIMATELY 1 WEEK AND ARE NOW CONTACTING US REQUESTING THAT WE PICK UP THE VEHICLE, DESPITE THE FACT THAT THEY HAVE NOT REPAIRED THE VEHICLE OR EVEN KNOW 'EXACTLY WHAT THE PROBLEM IS' IN THEIR OWN WORDS.
THE FRONT WINDSHIELD SPONTANEOUSLY EXPLODED WHILE THE VEHICLE WAS CRUISING ON INTERSTATE 5 AROUND MARK 195 IN WASHINGTON STATE AROUND 11:30AM. THERE WAS A SMOOTH TRAFFIC WITH NO BIG TRUCKS AROUND AND NO FOREIGN OBJECTS FLYING OVER.
I HAVE HAD MY PEARL WHITE 2017 NISSAN ROGUE SL FOR ABOUT 9 WEEKS NOW AND IT SEEMS LIKE I AM HAVING ISSUES WITH THE PAINT IN THE VEHICLE. I AM NOT SURE IF THE PAINT ON THE CAR IS VERY THIN OR THAT IF IT IS VERY CHEAP BUT I DO EVERYTHING I AM SUPPOSED TO BE DOING IN TAKING THE CAR AS I ALWAYS LOVE TO BE IN A CLEAN AND GREAT LOOIN…
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I HAVE HAD MY PEARL WHITE 2017 NISSAN ROGUE SL FOR ABOUT 9 WEEKS NOW AND IT SEEMS LIKE I AM HAVING ISSUES WITH THE PAINT IN THE VEHICLE. I AM NOT SURE IF THE PAINT ON THE CAR IS VERY THIN OR THAT IF IT IS VERY CHEAP BUT I DO EVERYTHING I AM SUPPOSED TO BE DOING IN TAKING THE CAR AS I ALWAYS LOVE TO BE IN A CLEAN AND GREAT LOOING CAR. I WASH THE VEHICLE ONCE A WEEK, I DRIVE A GOOD DISTANCE AWAY FROM BEHIND OTHER VEHICLES ON A REGULAR ROAD & THE HIGHWAY ESPECIALLY, BUT IT SEEMS LIKE I GET A PAINT CHIPS ON THE HOOD EVERY DAY. NO MATTER WHAT I DO. AT THE END OF THE DAY, I TAKE CARE OF IT TO THE POINT THAT I HAVE MY WIFE COMPLAIN TO ME ABOUT HOW MUCH I TAKE CARE OF IT. AGAIN, I AM NOT SURE IF THE PAINT IS THIN/CHEAP OR NOT BUT IT SEEMS LIKE IT NOT FAIR TO HAVE PAID CLOSE TO $400 EXTRA FOR PREMIUM PAINT AND BE HAVING THIS PROBLEM. I ALSO HAVE DONE SOME RESEARCH ONLINE AND IT SEEMS LIKE IT IS AN ISSUE. FUNNY THAT NO ONE HAS REPORTED IT HERE IN THE PAST. I GUESS THERE IS A FIRST FOR EVERYTHING. I WITH NISSAN CAN FIX THIS PROBLEM ASAP. IN REGARDS TO MY ISSUE, I JUST WANT MY CAR WITH BETTER PROTECTION. I ALWAYS ASK MYSELF... CAN I JUST DRIVE MY CAR WITHOUT GETTING A CHIP???
Official recalls
523V093000 · Electrical SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Feb 16, 2023
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Consequence & remedy
Consequence: Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.
Remedy: Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.
22V875000 · Electrical System:wiring
Nov 23, 2022
Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.
Consequence & remedy
Consequence: A corroded dash side harness connector increases the risk of a fire.
Remedy: Dealers will apply grease and repair any corroded connector as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC934.
21V839000 · Engine And Engine Cooling:engine:engine Control Module (ecu/ecm); Hybrid Propulsion System
Oct 26, 2021
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Consequence & remedy
Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.
Additional source detail variants (2)
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm)
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.
Hybrid Propulsion System
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.
17V663000 · Seat Belts; Seats
Oct 18, 2017
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Consequence & remedy
Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.
Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Additional source detail variants (2)
Seats
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.
Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Seat Belts
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.
Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
16V244000 · Air Bags:sensor:occupant Classification
Apr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Consequence & remedy
Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE19010 · False Automatic Emergency Braking
Opened Sep 9, 2019 · No close date supplied
Status: open (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking
NHTSA received a defect petition (DP19-001) from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleges that, based on Nissan's actions, the manufacturer is aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two "Quality Actions," and initiating a "Customer Service Initiative" in relation to it. CAS contends that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argues that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI has granted the petition and is opening this preliminary evaluation in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 11048349, 11035301, 11033225, and 10972343.
DP19001 · False Automatic Emergency Braking
Opened Apr 8, 2019 · Closed Sep 16, 2019
Status: closed (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking
NHTSA received a letter from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleged that, based on Nissan's actions, the manufacturer was aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two Quality Actions, and initiation of a Customer Service Initiative in relation to it. CAS contended that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argued that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI grants this petition and has opened preliminary evaluation PE19-010 in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 1104
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