MY ROUGE HAS HAD VIBRATION PROBLEMS SINCE MY FIRST OIL CHANGE. I BOUGHT THE CAR NEW IN DEC.. 2017. TODAY 10/ 26/ 2018 I SMELL SOMETHING BURNING THREW MY VENTS, & WHEN IT RAINS OR THE AIR IS DAMP MY BRAKES WHISTLE. IS A NEW CAR NEW ANYMORE? PLEASE MAKE NEW, NEW. NO SURE ON DATES. & MILES.
2017 Nissan Rogue
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2017 Nissan Rogue do not stand out strongly from the model-year median of 320.
About this comparison →How this year compares
Owner complaints by model year
Compare all Rogue years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
299 reports with mileage · 297 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 122 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Forward Collision Avoidance. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
111 reportsMY 2017.5 NISSAN ROGUE HYBRID EMERGENCY BRAKE MALFUNCTION LIGHT HAS COME ON 2X. THERE WAS NO NEED FOR THE EMERGENCY BRAKES TO BE ENGAGED. I WAS DRIVING MY CAR ON THE HIGHWAY WITH NO RISK OF HITTING ANOTHER OBJECT. THE LIGHT HAS COME ON SEVERAL TIMES WITH NO NEED FOR THE ISSUE TO OCCUR.
RANDOMLY TRIGGERS FORWARD EMERGENCY BRAKES WITHOUT PRESENCE OF VEHICLE OR PEDESTRIANS WHEN CAR IS IN MOTION. HAPPENED MULTIPLE TIMES ON CLEAR DAYS, TRAVELING APPROXIMATELY 30 MPH AND CAR BRAKES AUTOMATICALLY. *DT *TR
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE VEHICLE DID NOT STOP AND REAR ENDED THE PRECEDING VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT…
Read full complaint
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE VEHICLE DID NOT STOP AND REAR ENDED THE PRECEDING VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT LATER REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED AND TOWED TO A PRIVATE PROPERTY. THE CONTACT CALLED TEAM NISSAN AT (856) 696-2277 (LOCATED AT 1715 S DELSEA DR, VINELAND, NJ 08360) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ASKED IF THE CONTACT WANTED THE VEHICLE REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. THE VIN WAS NOT PROVIDED.
SINCE PURCHASING THE NAMED VEHICLE IN SEPTEMBER 2017 BRAND NEW IT HAS BEEN IN THE SHOP FOR REPAIRS A TOTAL OF 8 TIMES AND IS NOW SITTING AT THE DEALERSHIP BECAUSE I REFUSE TO GET BACK INTO THE VEHICLE. THE CAR HAS BEEN IN THE SHOP ON SEVERAL OCCASIONS CONCERNING THE BRAKES. SEVERE AMOUNTS OR BRAKE DUST, BRAKES SQUEALING AND GRIN…
Read full complaint
SINCE PURCHASING THE NAMED VEHICLE IN SEPTEMBER 2017 BRAND NEW IT HAS BEEN IN THE SHOP FOR REPAIRS A TOTAL OF 8 TIMES AND IS NOW SITTING AT THE DEALERSHIP BECAUSE I REFUSE TO GET BACK INTO THE VEHICLE. THE CAR HAS BEEN IN THE SHOP ON SEVERAL OCCASIONS CONCERNING THE BRAKES. SEVERE AMOUNTS OR BRAKE DUST, BRAKES SQUEALING AND GRINDING. ROUGH IDLE, VIBRATION AND VEERING TO THE RIGHT. DUPLICATED AND FOUND CAUSE ENGINE MOUNTS MISALIGNED AND VACUUM HOSE WAS RATTLING. ALSO HAD TO ADJUST THE BASE IDLE. BRAKE DUST AGAIN. CUP HOLDER DISASSEMBLED FROM THE ARMREST. COLLISION SENSOR WARNING LIGHT MALFUNCTION CAME ON WITHOUT JUSTIFIABLE CAUSE. MANUFACTURER DEFECT WITH THE FRONT GRILL (WARPED) DUPLICATED. THE ENTIRE GRILL WAS REPLACED. CHIRPING IN THE WINDOW. DUPLICATED AND THE SURFACE AREA WAS CLEANED WHICH OCCURRED AGAIN. DETECTED IT WAS THE SEATBELT HARNESS. THE CAR HAD A POPPING NOISE WHEN TURNING AND IN REVERSE. DUPLICATED COMING FROM THE MOUNT. INSTALLED NEW COIL, MOUNT BOOT, AND DAMPENER. SEVERAL ISSUES HAVE OCCURRED AND THERE'S MORE. THIS VEHICLE IS NOT SAFE NEITHER RELIABLE. EACH OF THE ISSUES OCCURRED WHILE DRIVING ON THE STREET, HIGHWAY AND WHILE TURNING. I HAVE OVER 30 PAGES OF SERVICE ORDERS. TOO MANY TO UPLOAD. I WILL UPLOAD A FEW IMPORTANT TO SHOW PROOF.
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 20 MPH UP A STEEP INCLINE, THE VEHICLE SUDDENLY STOPPED ACCELERATING AND BEGAN TO ROLL BACKWARDS DOWN THE HILL. THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD, BUT THE VEHICLE WOULD NOT STOP AND CONTINUED TO ROLL DOWN THE HILL. THE DRIVER SHIFTED FROM DRIVE T…
Read full complaint
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 20 MPH UP A STEEP INCLINE, THE VEHICLE SUDDENLY STOPPED ACCELERATING AND BEGAN TO ROLL BACKWARDS DOWN THE HILL. THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD, BUT THE VEHICLE WOULD NOT STOP AND CONTINUED TO ROLL DOWN THE HILL. THE DRIVER SHIFTED FROM DRIVE TO REVERSE AND WAS ABLE TO STOP THE VEHICLE. WHEN THE ENGINE WAS TURNED OFF AND RESTARTED, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ROBERT WOODALL NISSAN, 132 UNION ST. BRIDGE RD., DANVILLE, VA), BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER FOUND NO FAILURES WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 13,700.
I PURCHASED MY CAR BRAND NEW IN MARCH 2018. IT HAS LESS THAN 7700 MILES ON IT. ON JULY 30, 2018, I WAS AT A RED LIGHT (COMPLETELY STOPPED) ON A DRY CITY STREET, WITH MY FOOT ON THE BRAKE, WHEN MY CAR SUDDENLY LUNGED FORWARD INTO THE VEHICLE IN FRONT OF MINE. DESPITE MY FOOT REMAINING ON THE BRAKE, THE ENGINE CONTINUED TO REV …
Read full complaint
I PURCHASED MY CAR BRAND NEW IN MARCH 2018. IT HAS LESS THAN 7700 MILES ON IT. ON JULY 30, 2018, I WAS AT A RED LIGHT (COMPLETELY STOPPED) ON A DRY CITY STREET, WITH MY FOOT ON THE BRAKE, WHEN MY CAR SUDDENLY LUNGED FORWARD INTO THE VEHICLE IN FRONT OF MINE. DESPITE MY FOOT REMAINING ON THE BRAKE, THE ENGINE CONTINUED TO REV UNTIL I TOOK MY FOOT OFF THE BRAKE AND REAPPLIED. I PURCHASED THE SAFETY PACKAGE FOR MY CAR, AND NOT ONLY DID THE BRAKES FAIL, BUT THE SAFETY PACKAGE, THAT IS SUPPOSED TO PREVENT A COLLISION, ALSO FAILED.
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 10 MPH OVER RAILROAD TRACKS, THE VEHICLE'S BRAKE LIGHTS ILLUMINATED AND THE VEHICLE SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER (FRED ANDERSON NISSAN OF ASHEVILLE, 629 BREVARD RD, ASHEVILLE, NC 28806, (828)-348-6850) WHERE IT WAS DIAGNOSED THAT THE BRAKES SEIZED. THE VEHICL…
Read full complaint
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 10 MPH OVER RAILROAD TRACKS, THE VEHICLE'S BRAKE LIGHTS ILLUMINATED AND THE VEHICLE SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER (FRED ANDERSON NISSAN OF ASHEVILLE, 629 BREVARD RD, ASHEVILLE, NC 28806, (828)-348-6850) WHERE IT WAS DIAGNOSED THAT THE BRAKES SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
MY AUTOMATIC EMERGENCY BREAKS WAS DEPLOYED TWICE, WHILE DRIVING 55-60 MPH ON THE FREEWAY...
TL* THE CONTACT RENTED A 2017 NISSAN ROGUE. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED IN AN ATTEMPT TO AVOID THE PRECEDING VEHICLE THAT WAS INVOLVED IN A COLLISION. HOWEVER, THE CONTACT REAR ENDED THE VEHICLE ANYWAY. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE KNEES THAT REQUIRED MEDICAL TREATM…
Read full complaint
TL* THE CONTACT RENTED A 2017 NISSAN ROGUE. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED IN AN ATTEMPT TO AVOID THE PRECEDING VEHICLE THAT WAS INVOLVED IN A COLLISION. HOWEVER, THE CONTACT REAR ENDED THE VEHICLE ANYWAY. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE KNEES THAT REQUIRED MEDICAL TREATMENT. THE FRONT END, DRIVER'S SIDE, AND A SECTION OF THE DRIVER'S SIDE FENDER WERE DAMAGED. THE VEHICLE WAS TOWED TO A FACILITY AND THE CONTACT WAS WAITING FOR THE MANUFACTURER TO INVESTIGATE THE AIR BAG FAILURE. A POLICE REPORT WAS FILED. THE DEALER (HAYWARD NISSAN, 24644 MISSION BLVD, HAYWARD, CA 94544, (510) 372-2800) WAS NOTIFIED, BUT THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. *TT *TR
Official recalls
523V093000 · Electrical SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Feb 16, 2023
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Consequence & remedy
Consequence: Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.
Remedy: Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.
22V875000 · Electrical System:wiring
Nov 23, 2022
Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.
Consequence & remedy
Consequence: A corroded dash side harness connector increases the risk of a fire.
Remedy: Dealers will apply grease and repair any corroded connector as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC934.
21V839000 · Engine And Engine Cooling:engine:engine Control Module (ecu/ecm); Hybrid Propulsion System
Oct 26, 2021
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Consequence & remedy
Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.
Additional source detail variants (2)
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm)
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.
Hybrid Propulsion System
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.
17V663000 · Seat Belts; Seats
Oct 18, 2017
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Consequence & remedy
Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.
Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Additional source detail variants (2)
Seats
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.
Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Seat Belts
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.
Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
16V244000 · Air Bags:sensor:occupant Classification
Apr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Consequence & remedy
Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE19010 · False Automatic Emergency Braking
Opened Sep 9, 2019 · No close date supplied
Status: open (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking
NHTSA received a defect petition (DP19-001) from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleges that, based on Nissan's actions, the manufacturer is aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two "Quality Actions," and initiating a "Customer Service Initiative" in relation to it. CAS contends that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argues that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI has granted the petition and is opening this preliminary evaluation in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 11048349, 11035301, 11033225, and 10972343.
DP19001 · False Automatic Emergency Braking
Opened Apr 8, 2019 · Closed Sep 16, 2019
Status: closed (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking
NHTSA received a letter from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleged that, based on Nissan's actions, the manufacturer was aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two Quality Actions, and initiation of a Customer Service Initiative in relation to it. CAS contended that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argued that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI grants this petition and has opened preliminary evaluation PE19-010 in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 1104
Illustration